Administrative Support Match 10
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
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Industry / category
Administrative / Admin
21 matching opportunities grouped by work model.
Regular jobs 21
Administrative Support Match 09
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 08
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 07
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 06
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 05
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 04
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 03
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 02
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 01
Demo regular job that matches the named administrative candidate profiles.
Demo regular job that matches the named administrative candidate profiles.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 10
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 09
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 08
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 07
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 06
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 05
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 04
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 03
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 02
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Match 01
Demo regular job for candidate matching and alert training.
Demo regular job for candidate matching and alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Administrative Support Specialist
Process orders, answer customer questions, maintain records, and support the operations team.
Process orders, answer customer questions, maintain records, and support the operations team.
Posted: Oct 1, 2026 · Source: NagGenie Demo
Industry / category
Customer Service
1 matching opportunities grouped by work model.
Regular jobs 1
Client Advisor
About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the worldâs largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary
Our
About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the worldâs largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary
Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process.
You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptalâs value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path.
You will need to bring clarity and articulate value across Toptalâs full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings.
Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise.
Our ideal candidate is ambitious, competitive, driven by client service, and pairs that drive with genuine curiosity about how businesses work. If you want to build real consultative selling skills in a fast-paced environment and be compensated for it, this is the team you want to be part of.
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
• Discovery and Diagnosis: You will run high energy, open-ended discovery on every inbound conversation. You will quickly establish rapport, understand what prompted the client to reach out, and uncover the business objective behind the stated request. You will use this to build the necessary sales momentum to keep clients engaged, earning the right to recommend before you recommend.
• Qualify, Manage, and Win the Opportunity: You will quickly identify what is driving the need, whether there is a real opportunity, identify the metrics that matter most to the client, and who is involved in the decision. You will explain why the relevant Toptal offering fits, address the clientâs concerns, and ask for commitment. You will manage deal cycles from discovery through close and maintain accurate pipeline and forecast data in our CRM.
• Own progress after the call: You will give any necessary specialists a clear account of the clientâs needs and prepare them for subsequent conversations, stay close as technical questions are resolved, and keep the client engaged through the next decision. Maintain clear next steps, timing, and blockers for each active opportunity while responding to new inbound requests.
• Portfolio Selling: Clients rarely arrive with their full set of needs articulated. You will be responsible for understanding the clientâs broader growth plans, including global hiring, EOR and payroll needs, marketing and sales growth, financial, and technology challenges, and for positioning Toptal as a strategic partner rather than a single-transaction vendor.
• Client Experience: Clients are at the heart of everything we do. You will execute a client-centric approach across every interaction during pre-defined working hours, running rapid research on clients before outreach, asking focused questions to fill the gaps, and staying current on industry trends and the competitive landscape so that you bring a point of view to the conversation.
• Collaboration: You will work with your team and with cross-functional partners, including matching, delivery, HireGlobal, and Toptalâs service offerings experts, to respond promptly to high-volume inbound inquiries and to bring the right expertise into a deal at the right moment. Communicating clearly over Zoom and Slack is critical.
• Growth and Development: Our SMB team improves individually and as a team. You will review your own calls, seek and act on feedback, and contribute what you learn back to the team.
In the first week, expect to:
• Onboard and integrate into Toptal.
• Learn Toptalâs model, our team members, and our story.
• Begin our 1-1 sales training covering our value proposition, discovery framework, sales process, and delivery method.
• Become acquainted with the cross-functional teams you will work with to close new business.
• Listen to recorded client calls and identify what the advisor did well and what they missed.
In the first month, expect to:
• Complete our personalized sales training program, including mock calls and role-play scenarios.
• Run an inbound conversation independently: identify the clientâs need, explain the relevant offering and value proposition, handle common concerns, and ask for commitment.
• Prepare clear briefs to bring necessary specialist teams into opportunities.
• Begin closing new business, while exercising discretion and independent judgment.
In the first three months, expect to:
• Be fully ramped and integrated into the team.
• Complete additional vertical-specific training.
• Manage incoming leads alongside active opportunities, keep clients engaged through technical stages, and deliver against conversion and conversation-quality targets.
• Maintain a healthy, accurately forecast pipeline moving through your funnel.
In the first six months, expect to:
• Have a solid history of claiming and closing new business by consistently meeting or exceeding both sales and quality expectations and targets.
• Identify where opportunities are losing momentum and improve your follow-through using evidence from your own work.
• Suggest process improvement areas to increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
In the first year, expect to:
• Mentor new team members, helping them learn our model and pass along standard methodologies.
• Demonstrate sustained sales and quality performance across initial conversion and continued partnership opportunities on inbound existing clients.
• Be a reference point for the team on discovery quality and on positioning the full Toptal portfolio.
• Become a productive, collaborative, and consistent contributor to the team.
Required Qualifications
• 2â3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or a related role).
• Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close.
• Experience coordinating parallel sales opportunities, and maintaining sales momentum while other teams complete necessary work.
• Outstanding written and verbal communication skills.
• Full availability during your working hours to take client calls.
• Ability to work and thrive in a fast-paced, rapidly growing company, managing a high volume of clients alongside competing deadlines.
• Exceptional time management is key to success in this role.
Preferred Qualifications
• Software, tech, or professional-services sales experience.
• Exposure to a named sales methodology â MEDDPICC, Challenger, SPIN, Sandler, or similar.
• Experience selling more than one product or service line into the same account.
• Familiarity with global hiring, EOR, or payroll concepts.
• Fluency with modern sales tooling, including AI-assisted research, call review, and CRM workflows.
Core Competencies
• Consultative discovery. You ask open-ended questions, listen for what is not being said, and diagnose before you prescribe. You are comfortable sitting in a question rather than rushing to a pitch.
• Qualification discipline. You know the difference between interest and intent. You can articulate why a deal will close, who will sign, and what happens if the client does nothing.
• Business acumen. You can hold a credible conversation with a founder or business owner about growth, hiring, cost, and risk â and connect what you sell to what they are trying to achieve.
• Point of view. You bring insight to the conversation. You are willing to respectfully reframe a clientâs thinking when their stated request isnât the best path to their goal.
• Client-centricity. You uncover and resolve client issues through value-based selling, and you are direct about fit when Toptal isnât the right answer.
• Will to win. You are naturally competitive and looking to exceed quota, not just meet it. We provide a base salary plus uncapped commission, and we want our Client Advisors to make the most of it.
• Learn-it-all mindset. You constantly seek feedback from peers and leaders, review your own calls, and share what you learn with the team.
• Ownership. You operate as a self-directed individual contributor who takes full accountability for your pipeline and your results, while collaborating effectively with the cross-functional partners who help you win.
Please mention the word **ENLIGHTEN** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the worldâs largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary
Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process.
You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptalâs value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path.
You will need to bring clarity and articulate value across Toptalâs full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings.
Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise.
Our ideal candidate is ambitious, competitive, driven by client service, and pairs that drive with genuine curiosity about how businesses work. If you want to build real consultative selling skills in a fast-paced environment and be compensated for it, this is the team you want to be part of.
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
• Discovery and Diagnosis: You will run high energy, open-ended discovery on every inbound conversation. You will quickly establish rapport, understand what prompted the client to reach out, and uncover the business objective behind the stated request. You will use this to build the necessary sales momentum to keep clients engaged, earning the right to recommend before you recommend.
• Qualify, Manage, and Win the Opportunity: You will quickly identify what is driving the need, whether there is a real opportunity, identify the metrics that matter most to the client, and who is involved in the decision. You will explain why the relevant Toptal offering fits, address the clientâs concerns, and ask for commitment. You will manage deal cycles from discovery through close and maintain accurate pipeline and forecast data in our CRM.
• Own progress after the call: You will give any necessary specialists a clear account of the clientâs needs and prepare them for subsequent conversations, stay close as technical questions are resolved, and keep the client engaged through the next decision. Maintain clear next steps, timing, and blockers for each active opportunity while responding to new inbound requests.
• Portfolio Selling: Clients rarely arrive with their full set of needs articulated. You will be responsible for understanding the clientâs broader growth plans, including global hiring, EOR and payroll needs, marketing and sales growth, financial, and technology challenges, and for positioning Toptal as a strategic partner rather than a single-transaction vendor.
• Client Experience: Clients are at the heart of everything we do. You will execute a client-centric approach across every interaction during pre-defined working hours, running rapid research on clients before outreach, asking focused questions to fill the gaps, and staying current on industry trends and the competitive landscape so that you bring a point of view to the conversation.
• Collaboration: You will work with your team and with cross-functional partners, including matching, delivery, HireGlobal, and Toptalâs service offerings experts, to respond promptly to high-volume inbound inquiries and to bring the right expertise into a deal at the right moment. Communicating clearly over Zoom and Slack is critical.
• Growth and Development: Our SMB team improves individually and as a team. You will review your own calls, seek and act on feedback, and contribute what you learn back to the team.
In the first week, expect to:
• Onboard and integrate into Toptal.
• Learn Toptalâs model, our team members, and our story.
• Begin our 1-1 sales training covering our value proposition, discovery framework, sales process, and delivery method.
• Become acquainted with the cross-functional teams you will work with to close new business.
• Listen to recorded client calls and identify what the advisor did well and what they missed.
In the first month, expect to:
• Complete our personalized sales training program, including mock calls and role-play scenarios.
• Run an inbound conversation independently: identify the clientâs need, explain the relevant offering and value proposition, handle common concerns, and ask for commitment.
• Prepare clear briefs to bring necessary specialist teams into opportunities.
• Begin closing new business, while exercising discretion and independent judgment.
In the first three months, expect to:
• Be fully ramped and integrated into the team.
• Complete additional vertical-specific training.
• Manage incoming leads alongside active opportunities, keep clients engaged through technical stages, and deliver against conversion and conversation-quality targets.
• Maintain a healthy, accurately forecast pipeline moving through your funnel.
In the first six months, expect to:
• Have a solid history of claiming and closing new business by consistently meeting or exceeding both sales and quality expectations and targets.
• Identify where opportunities are losing momentum and improve your follow-through using evidence from your own work.
• Suggest process improvement areas to increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
In the first year, expect to:
• Mentor new team members, helping them learn our model and pass along standard methodologies.
• Demonstrate sustained sales and quality performance across initial conversion and continued partnership opportunities on inbound existing clients.
• Be a reference point for the team on discovery quality and on positioning the full Toptal portfolio.
• Become a productive, collaborative, and consistent contributor to the team.
Required Qualifications
• 2â3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or a related role).
• Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close.
• Experience coordinating parallel sales opportunities, and maintaining sales momentum while other teams complete necessary work.
• Outstanding written and verbal communication skills.
• Full availability during your working hours to take client calls.
• Ability to work and thrive in a fast-paced, rapidly growing company, managing a high volume of clients alongside competing deadlines.
• Exceptional time management is key to success in this role.
Preferred Qualifications
• Software, tech, or professional-services sales experience.
• Exposure to a named sales methodology â MEDDPICC, Challenger, SPIN, Sandler, or similar.
• Experience selling more than one product or service line into the same account.
• Familiarity with global hiring, EOR, or payroll concepts.
• Fluency with modern sales tooling, including AI-assisted research, call review, and CRM workflows.
Core Competencies
• Consultative discovery. You ask open-ended questions, listen for what is not being said, and diagnose before you prescribe. You are comfortable sitting in a question rather than rushing to a pitch.
• Qualification discipline. You know the difference between interest and intent. You can articulate why a deal will close, who will sign, and what happens if the client does nothing.
• Business acumen. You can hold a credible conversation with a founder or business owner about growth, hiring, cost, and risk â and connect what you sell to what they are trying to achieve.
• Point of view. You bring insight to the conversation. You are willing to respectfully reframe a clientâs thinking when their stated request isnât the best path to their goal.
• Client-centricity. You uncover and resolve client issues through value-based selling, and you are direct about fit when Toptal isnât the right answer.
• Will to win. You are naturally competitive and looking to exceed quota, not just meet it. We provide a base salary plus uncapped commission, and we want our Client Advisors to make the most of it.
• Learn-it-all mindset. You constantly seek feedback from peers and leaders, review your own calls, and share what you learn with the team.
• Ownership. You operate as a self-directed individual contributor who takes full accountability for your pipeline and your results, while collaborating effectively with the cross-functional partners who help you win.
Please mention the word **ENLIGHTEN** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service/Gig-like · Open job source/application
Posted by: ToptalSubmit résumé / applyOpen job source
Industry / category
Gig Work
6 matching opportunities grouped by work model.
Regular jobs 6
Gopuff Driver/Bike Delivery Partner
Open this listing’s application details for the complete role requirements.
Open this listing’s application details for the complete role requirements.
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Appcast · Open job source/application
Posted by: GopuffSubmit résumé / applyOpen job source
Amazon Flex Delivery Driver
Open this listing’s application details for the complete role requirements.
Open this listing’s application details for the complete role requirements.
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
Posted: Oct 1, 2026 · Source: Appcast
Posted by: Amazon Flex
Delivery Driver
Open this listing’s application details for the complete role requirements.
Open this listing’s application details for the complete role requirements.
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: ZipRecruiter · Open job source/application
Posted by: GopuffSubmit résumé / applyOpen job source
Picker Packer
Open this listing’s application details for the complete role requirements.
Open this listing’s application details for the complete role requirements.
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Warehouse Jobs · Open job source/application
Posted by: Metro Logistics NYSubmit résumé / applyOpen job source
Catering Delivery Driver
Open this listing’s application details for the complete role requirements.
Open this listing’s application details for the complete role requirements.
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Univision Jobs · Open job source/application
Posted by: ExpediteSubmit résumé / applyOpen job source
Seasonal Customer Experience Associate
We're passionate about customer experience here at Tecovas, and we're looking for Seasonal Customer Experience Associates to ensure our current and future customers have the best possible interaction with our brand and product. You will be on the forefront of our customer experience function and will have a role in shaping the strategy of a rapidly-growing brand.
In order to provide our customers with the best holiday shopping experience, you will be required to be flexible with scheduling and available to work d
We're passionate about customer experience here at Tecovas, and we're looking for Seasonal Customer Experience Associates to ensure our current and future customers have the best possible interaction with our brand and product. You will be on the forefront of our customer experience function and will have a role in shaping the strategy of a rapidly-growing brand.
In order to provide our customers with the best holiday shopping experience, you will be required to be flexible with scheduling and available to work during the following:
• Extended holiday hours that may include early morning shifts, weekends, and evenings.
• Key holiday events, including:
• The week of Thanksgiving (including the Friday after Thanksgiving),
• The week of Christmas (including the day after Christmas), and
• The week between Christmas and New Year's (including New Year's Day)
• Mandatory training: Oct 12 - 16 & Oct 19 - 23, 9am - 1pm CT
This is a temporary role with an expected start date of Oct 12 - Jan 16. Opportunities to become a permanent Customer Experience Associate may become available after the season, pending individual performance and business needs.
This is a remote position available to candidates located within the United States.
Responsibilities include, but are not limited to:
• Serve as the first point of contact for new and existing customers through our communication channels, including email, live chat, and phone
• Quickly and accurately answer customer questions as well as solve problems related to purchases, shipping, and other issues
• Provide thoughtful advice to questions related to product, including style, fit, and customer-specific recommendations
• Understand the product line, technology, ordering, shipping & logistics experience inside and out to serve as a knowledge base for customers and future Tecovas team members
• Gain gross-functional experience in sales, events, marketing, and other customer-facing functions as desired
• Partner with leadership team to create and execute new policies, procedures and customer retention programs
• Maintain excellent daily metrics and CSAT.
• Consistently represent the team in culture, attitude, and expertise and fully embody Tecovas’ core values.
Qualifications:
• BA/BS degree a plus, ideally in Communications, Marketing, Business, or a related field.
• Retail or customer-facing job experience
• Independent, results-driven work ethic
• Ability to manage difficult customer situations in a calm, positive manner
• Comfort with ambiguity and working in a fast-paced startup environment
• Utmost character, honesty, and humility
Part-Time Benefits:
• Competitive hourly compensation: $18/hour
About Us:
Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!
Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!
We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.
In order to provide our customers with the best holiday shopping experience, you will be required to be flexible with scheduling and available to work during the following:
• Extended holiday hours that may include early morning shifts, weekends, and evenings.
• Key holiday events, including:
• The week of Thanksgiving (including the Friday after Thanksgiving),
• The week of Christmas (including the day after Christmas), and
• The week between Christmas and New Year's (including New Year's Day)
• Mandatory training: Oct 12 - 16 & Oct 19 - 23, 9am - 1pm CT
This is a temporary role with an expected start date of Oct 12 - Jan 16. Opportunities to become a permanent Customer Experience Associate may become available after the season, pending individual performance and business needs.
This is a remote position available to candidates located within the United States.
Responsibilities include, but are not limited to:
• Serve as the first point of contact for new and existing customers through our communication channels, including email, live chat, and phone
• Quickly and accurately answer customer questions as well as solve problems related to purchases, shipping, and other issues
• Provide thoughtful advice to questions related to product, including style, fit, and customer-specific recommendations
• Understand the product line, technology, ordering, shipping & logistics experience inside and out to serve as a knowledge base for customers and future Tecovas team members
• Gain gross-functional experience in sales, events, marketing, and other customer-facing functions as desired
• Partner with leadership team to create and execute new policies, procedures and customer retention programs
• Maintain excellent daily metrics and CSAT.
• Consistently represent the team in culture, attitude, and expertise and fully embody Tecovas’ core values.
Qualifications:
• BA/BS degree a plus, ideally in Communications, Marketing, Business, or a related field.
• Retail or customer-facing job experience
• Independent, results-driven work ethic
• Ability to manage difficult customer situations in a calm, positive manner
• Comfort with ambiguity and working in a fast-paced startup environment
• Utmost character, honesty, and humility
Part-Time Benefits:
• Competitive hourly compensation: $18/hour
About Us:
Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!
Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!
We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: TecovasSubmit résumé / applyOpen job source
Industry / category
It Support
35 matching opportunities grouped by work model.
Regular jobs 35
Software Engineer, Content Platform
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first wor
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Contractor NJ · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Software Engineer, Content Platform
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first wor
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Software Engineer, Content Platform
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first wor
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Software Engineer, Content Platform
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first wor
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Software Engineer, Content Platform
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first wor
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are:
The Infrastructure organization enables Reddit to deliver Reliability, Performance and Efficiency, with a single opinionated technology stack. The Content Platform team within Infrastructure additionally focuses on empowering product teams to build the best possible Content-related experiences, easily and reliably. This is a high-impact team that owns the Tier-0 services and core data models that power some of the most visible aspects of our product - viewing a feed, posting, commenting, upvoting - and we work closely with teams like Consumer, Ads, Feeds, Storage and Ranking. This team is also responsible for running and maintaining R2 – Reddit’s monolith legacy stack that is pretty much in the critical path for every Critical User Journey at Reddit.
We are looking to hire a Software Engineer to help us in this mission. This is a high impact role where your passion for building and maintaining high quality code, scaling Tier-0 infrastructure and building high-leverage platform services will enable our partner product teams to deliver tangible user value.
What You’ll Do:
As a software engineer, you will work with teammates and partner teams to create and improve scalable, fault tolerant, self-serve systems that comprise the Content Platform at Reddit. You will also:
• Design, write, and deliver software (mostly in Go, sometimes in Python) to improve the availability, scalability, latency, and efficiency of Reddit’s products
• Dive deep into the codebase of a suite of Go services owned by the team as well as one of Reddit’s monolith Python legacy stack
• Be able to make system level improvements, enhancements and implement complex code modifications
• Develop judgment to identify and discuss gaps in our current platform; Help evolve it for next 2+ years of growth
• Work collaboratively with wide variety of cross-functional teams across Reddit; actively engage in soliciting customer feedback
• Collaborate with teammates to share on-call responsibilities and support monitoring/alerting to improve the reliability, scalability, latency, and efficiency of Reddit
• Continue improving your own technical abilities, acumen and soft skills
Who You Might Be:
• 3+ years of software engineering experience in a production setting writing clean, maintainable, and well-tested code
• BS in Computer Science, a related field, or equivalent work experience
• Proficiency in one or more backend programming languages like Golang, Python, C++, Java
• Experience working with one or more databases like Cassandra, Postgres, Redis
• Experience with modern cloud-based infrastructure like Kubernetes, gRPC, AWS/GCP
• Strong communication skills and a desire to collaborate with cross-functional teams
• Prior experience with scaled, high rate platform services and API design is a plus
Benefits:
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200—$229,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Gig / Contract · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Staff Software Engineer - Product Security
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Contractor NJ · Open job source/application
Posted by: Maven ClinicSubmit résumé / applyOpen job source
Staff Software Engineer - Product Security
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: Maven ClinicSubmit résumé / applyOpen job source
Staff Software Engineer - Product Security
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Maven ClinicSubmit résumé / applyOpen job source
Staff Software Engineer - Product Security
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
• TIME 100 Most Influential Companies (2023, 2026)
• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
What You’ll Do
Security Platform Engineering
• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection
Security Automation & Tooling
• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification
Application & Data Security
• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture
Leadership & Collaboration
• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement
What You’ll Bring
Required
• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills
Preferred
• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus
What Makes You a Great Fit
• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families
The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Gig / Contract · Open job source/application
Posted by: Maven ClinicSubmit résumé / applyOpen job source
Machine Learning Engineer - Inference Maintainer & Developer Experience
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: “Roboflow is a company full of giant brains and tiny egos.” We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond.
We’re supported by great customers and investors, having raised over 63 million from Google Ventures, Y Combinator, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
At the center of all of this is inference — one of our most important open source projects and the engine that runs computer vision models everywhere, from cloud GPUs to edge devices in the field. It powers our commercial platform and is relied on by tens of thousands of developers. This role exists to be its steward.
Why This Role Exists
Inference is growing fast — and so is the volume of contributions, increasingly authored with the help of AI agents. That's a great problem to have, but it's outpacing our ability to keep quality high and cut releases on a predictable cadence. Today we ship roughly weekly, and it's a fight.
We want to flip that equation. The goal is to build and continuously evolve an agentic-driven contribution and release pipeline — automated and semi-automated review, triage, CI/CD, and end-to-end testing — so that we can safely absorb a high volume of agent-generated PRs while staying firmly in control of quality. The ideal end state: nightly end-to-end tests across every target (both standalone and on-platform), backed by a growing, world-grounded suite that validates the real health of every build. With that foundation, daily releases become routine, and we can say "yes" to far more contributions without ever lowering the bar — pushing back, by design, according to strictly defined review standards.
Alongside that, this person becomes the human face of inference: teaching internal teams and customers how to get more out of it, partnering with marketing to tell its story, and owning the (genuinely fun) work of bringing new models into the engine.
What We're Looking For
Primarily, you like to make great things with passionate colleagues. You are someone who likes to own outcomes, not only inputs. You're motivated by having responsibility and accountability. You're eager to 'do the work,' big and small.
You're motivated by the question, "How can I improve this?" and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders who thrive in the level of autonomy at Roboflow. Maybe you had a side hustle in high school or college.
You care about open source and the developers who depend on it. One of the best ways to stand out among other applicants is to write about something you've built with Roboflow, or to contribute to one of our open source projects — inference especially.
What You'll Do
•
Build and maintain inference, our flagship open source and commercial CV inference engine, keeping it healthy and high-quality as contribution volume scales.
•
Build an agentic-driven contribution pipeline — automated and semi-automated review, triage, and CI/CD — so we can safely accept a high volume of agent-generated PRs and move from weekly releases toward daily ones.
•
Design and grow a world-grounded, ever-expanding test suite that validates real build health across every target (standalone and on-platform), with the goal of nightly end-to-end runs across all of them.
•
Define and enforce the "rules of the road" — the review standards and skills that agents and contributors must follow. Exercise sharp judgment on when to merge fast and when to push back, and encode that judgment into the system itself.
•
Streamline how new models get added to inference (the most fun part of the job) — making it dramatically faster and easier to bring the latest computer vision and ML models to our users.
•
Teach and enable internal teams and customers. Keep our Field Engineers and Support team a step ahead so they can self-serve and go deeper, and help customers get the full value of the product.
•
Be the bridge between core engineering and clients — translating new capabilities into docs, demos, stories, and launches which would help people use inference more effectively.
•
Contribute to and grow the broader open source community around the project.
Who You Are
You are an experienced Machine Learning practitioner who wants to be an important part of an exceptional team that focuses on using Roboflow's computer vision tools to impact and improve every industry. You have high agency and a bias toward action.
•
5+ years of hands-on experience building and operating production-grade ML systems, ideally involving large-scale deployment of modern AI models.
•
A real CV/ML foundation — you understand what inference does: how computer vision models work internally, how they're deployed across diverse environments, and how to adapt them for real-world, high-impact use.
•
Stellar agentic skills. You build with AI coding agents fluently and have a track record of using them not just to ship features, but to automate the engineering process itself — review, triage, testing, and CI. You have strong instincts for where agents excel and where they need guardrails.
•
Strong CS and systems background, with the ability to independently tackle complex programming, architecture, and reliability challenges and exercise sound judgment on when to move fast and when rigor is essential.
•
Hands-on experience with CI/CD, release engineering, and test infrastructure — you've built or substantially improved automated testing and delivery pipelines before.
•
Practical expertise with core ML technologies, including several of the following: PyTorch, TensorFlow, ONNX, TensorRT, vLLM (or other LLM/model deployment tools).
•
Strong proficiency in image and video processing, including several of the following: OpenCV, DeepStream, Pillow, PyAV, hardware-accelerated video decoding. Experience with video streaming protocols is an advantage.
•
Excellent communication and soft skills. You can teach, write clearly, and collaborate across engineering, support, field, and marketing — and you actually enjoy it. You're comfortable being a public-facing voice for a project.
•
Open source maintenance experience is a strong plus — you know what it takes to steward a busy repo and a community of contributors.
•
Level-up your performance with AI agents.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market. This role has a range of $155K - $180K depending on level and location of candidate. We are open to paying beyond these ranges for exceptional talent. If this is you, please apply
We use Tier 1 rates for employees who work out of our San Francisco & New York hubs more than 3+ times per week.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
$150/mo team lunch stipend
•
Remote first/flexible schedule allowing you to work collaboratively with other team members and asynchronously
•
Unlimited PTO- with an annual 2 week minimum, we encourage you to take time off for yourself
•
12 weeks parental leave
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (~5 hours)
Below is the interview process you can expect for this role.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[15m] Technical Assessment
Team Interview Phase:
•
Live coding [45m]
•
Home assignment
•
[30m] Meet with Inference Core team member
•
[60m] Meet with hiring manager
•
Use this time to review specifics about the job description
•
Begin working through your 30/60/90 projects
•
Ask questions!
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion
•
[30m] Meet with CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, we encourage you to reach out to us at recruiting@robloflow.com or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: “Roboflow is a company full of giant brains and tiny egos.” We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond.
We’re supported by great customers and investors, having raised over 63 million from Google Ventures, Y Combinator, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
At the center of all of this is inference — one of our most important open source projects and the engine that runs computer vision models everywhere, from cloud GPUs to edge devices in the field. It powers our commercial platform and is relied on by tens of thousands of developers. This role exists to be its steward.
Why This Role Exists
Inference is growing fast — and so is the volume of contributions, increasingly authored with the help of AI agents. That's a great problem to have, but it's outpacing our ability to keep quality high and cut releases on a predictable cadence. Today we ship roughly weekly, and it's a fight.
We want to flip that equation. The goal is to build and continuously evolve an agentic-driven contribution and release pipeline — automated and semi-automated review, triage, CI/CD, and end-to-end testing — so that we can safely absorb a high volume of agent-generated PRs while staying firmly in control of quality. The ideal end state: nightly end-to-end tests across every target (both standalone and on-platform), backed by a growing, world-grounded suite that validates the real health of every build. With that foundation, daily releases become routine, and we can say "yes" to far more contributions without ever lowering the bar — pushing back, by design, according to strictly defined review standards.
Alongside that, this person becomes the human face of inference: teaching internal teams and customers how to get more out of it, partnering with marketing to tell its story, and owning the (genuinely fun) work of bringing new models into the engine.
What We're Looking For
Primarily, you like to make great things with passionate colleagues. You are someone who likes to own outcomes, not only inputs. You're motivated by having responsibility and accountability. You're eager to 'do the work,' big and small.
You're motivated by the question, "How can I improve this?" and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders who thrive in the level of autonomy at Roboflow. Maybe you had a side hustle in high school or college.
You care about open source and the developers who depend on it. One of the best ways to stand out among other applicants is to write about something you've built with Roboflow, or to contribute to one of our open source projects — inference especially.
What You'll Do
•
Build and maintain inference, our flagship open source and commercial CV inference engine, keeping it healthy and high-quality as contribution volume scales.
•
Build an agentic-driven contribution pipeline — automated and semi-automated review, triage, and CI/CD — so we can safely accept a high volume of agent-generated PRs and move from weekly releases toward daily ones.
•
Design and grow a world-grounded, ever-expanding test suite that validates real build health across every target (standalone and on-platform), with the goal of nightly end-to-end runs across all of them.
•
Define and enforce the "rules of the road" — the review standards and skills that agents and contributors must follow. Exercise sharp judgment on when to merge fast and when to push back, and encode that judgment into the system itself.
•
Streamline how new models get added to inference (the most fun part of the job) — making it dramatically faster and easier to bring the latest computer vision and ML models to our users.
•
Teach and enable internal teams and customers. Keep our Field Engineers and Support team a step ahead so they can self-serve and go deeper, and help customers get the full value of the product.
•
Be the bridge between core engineering and clients — translating new capabilities into docs, demos, stories, and launches which would help people use inference more effectively.
•
Contribute to and grow the broader open source community around the project.
Who You Are
You are an experienced Machine Learning practitioner who wants to be an important part of an exceptional team that focuses on using Roboflow's computer vision tools to impact and improve every industry. You have high agency and a bias toward action.
•
5+ years of hands-on experience building and operating production-grade ML systems, ideally involving large-scale deployment of modern AI models.
•
A real CV/ML foundation — you understand what inference does: how computer vision models work internally, how they're deployed across diverse environments, and how to adapt them for real-world, high-impact use.
•
Stellar agentic skills. You build with AI coding agents fluently and have a track record of using them not just to ship features, but to automate the engineering process itself — review, triage, testing, and CI. You have strong instincts for where agents excel and where they need guardrails.
•
Strong CS and systems background, with the ability to independently tackle complex programming, architecture, and reliability challenges and exercise sound judgment on when to move fast and when rigor is essential.
•
Hands-on experience with CI/CD, release engineering, and test infrastructure — you've built or substantially improved automated testing and delivery pipelines before.
•
Practical expertise with core ML technologies, including several of the following: PyTorch, TensorFlow, ONNX, TensorRT, vLLM (or other LLM/model deployment tools).
•
Strong proficiency in image and video processing, including several of the following: OpenCV, DeepStream, Pillow, PyAV, hardware-accelerated video decoding. Experience with video streaming protocols is an advantage.
•
Excellent communication and soft skills. You can teach, write clearly, and collaborate across engineering, support, field, and marketing — and you actually enjoy it. You're comfortable being a public-facing voice for a project.
•
Open source maintenance experience is a strong plus — you know what it takes to steward a busy repo and a community of contributors.
•
Level-up your performance with AI agents.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market. This role has a range of $155K - $180K depending on level and location of candidate. We are open to paying beyond these ranges for exceptional talent. If this is you, please apply
We use Tier 1 rates for employees who work out of our San Francisco & New York hubs more than 3+ times per week.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
$150/mo team lunch stipend
•
Remote first/flexible schedule allowing you to work collaboratively with other team members and asynchronously
•
Unlimited PTO- with an annual 2 week minimum, we encourage you to take time off for yourself
•
12 weeks parental leave
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (~5 hours)
Below is the interview process you can expect for this role.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[15m] Technical Assessment
Team Interview Phase:
•
Live coding [45m]
•
Home assignment
•
[30m] Meet with Inference Core team member
•
[60m] Meet with hiring manager
•
Use this time to review specifics about the job description
•
Begin working through your 30/60/90 projects
•
Ask questions!
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion
•
[30m] Meet with CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, we encourage you to reach out to us at recruiting@robloflow.com or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RoboflowSubmit résumé / applyOpen job source
Machine Learning Engineer - Inference Maintainer & Developer Experience
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: “Roboflow is a company full of giant brains and tiny egos.” We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond.
We’re supported by great customers and investors, having raised over 63 million from Google Ventures, Y Combinator, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
At the center of all of this is inference — one of our most important open source projects and the engine that runs computer vision models everywhere, from cloud GPUs to edge devices in the field. It powers our commercial platform and is relied on by tens of thousands of developers. This role exists to be its steward.
Why This Role Exists
Inference is growing fast — and so is the volume of contributions, increasingly authored with the help of AI agents. That's a great problem to have, but it's outpacing our ability to keep quality high and cut releases on a predictable cadence. Today we ship roughly weekly, and it's a fight.
We want to flip that equation. The goal is to build and continuously evolve an agentic-driven contribution and release pipeline — automated and semi-automated review, triage, CI/CD, and end-to-end testing — so that we can safely absorb a high volume of agent-generated PRs while staying firmly in control of quality. The ideal end state: nightly end-to-end tests across every target (both standalone and on-platform), backed by a growing, world-grounded suite that validates the real health of every build. With that foundation, daily releases become routine, and we can say "yes" to far more contributions without ever lowering the bar — pushing back, by design, according to strictly defined review standards.
Alongside that, this person becomes the human face of inference: teaching internal teams and customers how to get more out of it, partnering with marketing to tell its story, and owning the (genuinely fun) work of bringing new models into the engine.
What We're Looking For
Primarily, you like to make great things with passionate colleagues. You are someone who likes to own outcomes, not only inputs. You're motivated by having responsibility and accountability. You're eager to 'do the work,' big and small.
You're motivated by the question, "How can I improve this?" and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders who thrive in the level of autonomy at Roboflow. Maybe you had a side hustle in high school or college.
You care about open source and the developers who depend on it. One of the best ways to stand out among other applicants is to write about something you've built with Roboflow, or to contribute to one of our open source projects — inference especially.
What You'll Do
•
Build and maintain inference, our flagship open source and commercial CV inference engine, keeping it healthy and high-quality as contribution volume scales.
•
Build an agentic-driven contribution pipeline — automated and semi-automated review, triage, and CI/CD — so we can safely accept a high volume of agent-generated PRs and move from weekly releases toward daily ones.
•
Design and grow a world-grounded, ever-expanding test suite that validates real build health across every target (standalone and on-platform), with the goal of nightly end-to-end runs across all of them.
•
Define and enforce the "rules of the road" — the review standards and skills that agents and contributors must follow. Exercise sharp judgment on when to merge fast and when to push back, and encode that judgment into the system itself.
•
Streamline how new models get added to inference (the most fun part of the job) — making it dramatically faster and easier to bring the latest computer vision and ML models to our users.
•
Teach and enable internal teams and customers. Keep our Field Engineers and Support team a step ahead so they can self-serve and go deeper, and help customers get the full value of the product.
•
Be the bridge between core engineering and clients — translating new capabilities into docs, demos, stories, and launches which would help people use inference more effectively.
•
Contribute to and grow the broader open source community around the project.
Who You Are
You are an experienced Machine Learning practitioner who wants to be an important part of an exceptional team that focuses on using Roboflow's computer vision tools to impact and improve every industry. You have high agency and a bias toward action.
•
5+ years of hands-on experience building and operating production-grade ML systems, ideally involving large-scale deployment of modern AI models.
•
A real CV/ML foundation — you understand what inference does: how computer vision models work internally, how they're deployed across diverse environments, and how to adapt them for real-world, high-impact use.
•
Stellar agentic skills. You build with AI coding agents fluently and have a track record of using them not just to ship features, but to automate the engineering process itself — review, triage, testing, and CI. You have strong instincts for where agents excel and where they need guardrails.
•
Strong CS and systems background, with the ability to independently tackle complex programming, architecture, and reliability challenges and exercise sound judgment on when to move fast and when rigor is essential.
•
Hands-on experience with CI/CD, release engineering, and test infrastructure — you've built or substantially improved automated testing and delivery pipelines before.
•
Practical expertise with core ML technologies, including several of the following: PyTorch, TensorFlow, ONNX, TensorRT, vLLM (or other LLM/model deployment tools).
•
Strong proficiency in image and video processing, including several of the following: OpenCV, DeepStream, Pillow, PyAV, hardware-accelerated video decoding. Experience with video streaming protocols is an advantage.
•
Excellent communication and soft skills. You can teach, write clearly, and collaborate across engineering, support, field, and marketing — and you actually enjoy it. You're comfortable being a public-facing voice for a project.
•
Open source maintenance experience is a strong plus — you know what it takes to steward a busy repo and a community of contributors.
•
Level-up your performance with AI agents.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market. This role has a range of $155K - $180K depending on level and location of candidate. We are open to paying beyond these ranges for exceptional talent. If this is you, please apply
We use Tier 1 rates for employees who work out of our San Francisco & New York hubs more than 3+ times per week.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
$150/mo team lunch stipend
•
Remote first/flexible schedule allowing you to work collaboratively with other team members and asynchronously
•
Unlimited PTO- with an annual 2 week minimum, we encourage you to take time off for yourself
•
12 weeks parental leave
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (~5 hours)
Below is the interview process you can expect for this role.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[15m] Technical Assessment
Team Interview Phase:
•
Live coding [45m]
•
Home assignment
•
[30m] Meet with Inference Core team member
•
[60m] Meet with hiring manager
•
Use this time to review specifics about the job description
•
Begin working through your 30/60/90 projects
•
Ask questions!
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion
•
[30m] Meet with CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, we encourage you to reach out to us at recruiting@robloflow.com or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: “Roboflow is a company full of giant brains and tiny egos.” We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond.
We’re supported by great customers and investors, having raised over 63 million from Google Ventures, Y Combinator, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
At the center of all of this is inference — one of our most important open source projects and the engine that runs computer vision models everywhere, from cloud GPUs to edge devices in the field. It powers our commercial platform and is relied on by tens of thousands of developers. This role exists to be its steward.
Why This Role Exists
Inference is growing fast — and so is the volume of contributions, increasingly authored with the help of AI agents. That's a great problem to have, but it's outpacing our ability to keep quality high and cut releases on a predictable cadence. Today we ship roughly weekly, and it's a fight.
We want to flip that equation. The goal is to build and continuously evolve an agentic-driven contribution and release pipeline — automated and semi-automated review, triage, CI/CD, and end-to-end testing — so that we can safely absorb a high volume of agent-generated PRs while staying firmly in control of quality. The ideal end state: nightly end-to-end tests across every target (both standalone and on-platform), backed by a growing, world-grounded suite that validates the real health of every build. With that foundation, daily releases become routine, and we can say "yes" to far more contributions without ever lowering the bar — pushing back, by design, according to strictly defined review standards.
Alongside that, this person becomes the human face of inference: teaching internal teams and customers how to get more out of it, partnering with marketing to tell its story, and owning the (genuinely fun) work of bringing new models into the engine.
What We're Looking For
Primarily, you like to make great things with passionate colleagues. You are someone who likes to own outcomes, not only inputs. You're motivated by having responsibility and accountability. You're eager to 'do the work,' big and small.
You're motivated by the question, "How can I improve this?" and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders who thrive in the level of autonomy at Roboflow. Maybe you had a side hustle in high school or college.
You care about open source and the developers who depend on it. One of the best ways to stand out among other applicants is to write about something you've built with Roboflow, or to contribute to one of our open source projects — inference especially.
What You'll Do
•
Build and maintain inference, our flagship open source and commercial CV inference engine, keeping it healthy and high-quality as contribution volume scales.
•
Build an agentic-driven contribution pipeline — automated and semi-automated review, triage, and CI/CD — so we can safely accept a high volume of agent-generated PRs and move from weekly releases toward daily ones.
•
Design and grow a world-grounded, ever-expanding test suite that validates real build health across every target (standalone and on-platform), with the goal of nightly end-to-end runs across all of them.
•
Define and enforce the "rules of the road" — the review standards and skills that agents and contributors must follow. Exercise sharp judgment on when to merge fast and when to push back, and encode that judgment into the system itself.
•
Streamline how new models get added to inference (the most fun part of the job) — making it dramatically faster and easier to bring the latest computer vision and ML models to our users.
•
Teach and enable internal teams and customers. Keep our Field Engineers and Support team a step ahead so they can self-serve and go deeper, and help customers get the full value of the product.
•
Be the bridge between core engineering and clients — translating new capabilities into docs, demos, stories, and launches which would help people use inference more effectively.
•
Contribute to and grow the broader open source community around the project.
Who You Are
You are an experienced Machine Learning practitioner who wants to be an important part of an exceptional team that focuses on using Roboflow's computer vision tools to impact and improve every industry. You have high agency and a bias toward action.
•
5+ years of hands-on experience building and operating production-grade ML systems, ideally involving large-scale deployment of modern AI models.
•
A real CV/ML foundation — you understand what inference does: how computer vision models work internally, how they're deployed across diverse environments, and how to adapt them for real-world, high-impact use.
•
Stellar agentic skills. You build with AI coding agents fluently and have a track record of using them not just to ship features, but to automate the engineering process itself — review, triage, testing, and CI. You have strong instincts for where agents excel and where they need guardrails.
•
Strong CS and systems background, with the ability to independently tackle complex programming, architecture, and reliability challenges and exercise sound judgment on when to move fast and when rigor is essential.
•
Hands-on experience with CI/CD, release engineering, and test infrastructure — you've built or substantially improved automated testing and delivery pipelines before.
•
Practical expertise with core ML technologies, including several of the following: PyTorch, TensorFlow, ONNX, TensorRT, vLLM (or other LLM/model deployment tools).
•
Strong proficiency in image and video processing, including several of the following: OpenCV, DeepStream, Pillow, PyAV, hardware-accelerated video decoding. Experience with video streaming protocols is an advantage.
•
Excellent communication and soft skills. You can teach, write clearly, and collaborate across engineering, support, field, and marketing — and you actually enjoy it. You're comfortable being a public-facing voice for a project.
•
Open source maintenance experience is a strong plus — you know what it takes to steward a busy repo and a community of contributors.
•
Level-up your performance with AI agents.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market. This role has a range of $155K - $180K depending on level and location of candidate. We are open to paying beyond these ranges for exceptional talent. If this is you, please apply
We use Tier 1 rates for employees who work out of our San Francisco & New York hubs more than 3+ times per week.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
$150/mo team lunch stipend
•
Remote first/flexible schedule allowing you to work collaboratively with other team members and asynchronously
•
Unlimited PTO- with an annual 2 week minimum, we encourage you to take time off for yourself
•
12 weeks parental leave
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (~5 hours)
Below is the interview process you can expect for this role.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[15m] Technical Assessment
Team Interview Phase:
•
Live coding [45m]
•
Home assignment
•
[30m] Meet with Inference Core team member
•
[60m] Meet with hiring manager
•
Use this time to review specifics about the job description
•
Begin working through your 30/60/90 projects
•
Ask questions!
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion
•
[30m] Meet with CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, we encourage you to reach out to us at recruiting@robloflow.com or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: HR Generalist · Open job source/application
Posted by: RoboflowSubmit résumé / applyOpen job source
Staff Cyber Threat Intelligence Analyst
Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the role:
As a Staff Cyber Threat Intelligence Analyst, you will conduct high-complexity investigations, support time-sensitive blockchai
Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the role:
As a Staff Cyber Threat Intelligence Analyst, you will conduct high-complexity investigations, support time-sensitive blockchain analysis for our partners, and shape investigative methods, workflows, and analytical capabilities that allow TRM to scale rapidly and effectively.
You will collaborate with blockchain intelligence experts, engineers, and data scientists to raise the quality, repeatability, and operational relevance of TRM’s cyber threat intelligence capabilities.
The impact you will have:
•
Produce finished cyber threat intelligence, including actor profiles, campaign reports, IOC packages, infrastructure attributions, and evidence-ready analytical outputs.
•
Act as a staff-level analytical leader across multiple active actors and campaigns at once, raising quality, shaping standards, and coaching other analysts through exemplary tradecraft and judgment.
•
Drive the highest-complexity investigations from seed indicators such as domains, IPs, hashes, aliases, or wallets through to attributed actors, clusters, or campaign pictures, and codify the methods others can reuse.
•
Correlate technical indicators with OSINT, identity signals, infrastructure patterns, and financial-rail activity to build a fuller understanding of adversary behavior.
•
Triage large indicator sets, cluster infrastructure, and turn fragmented signals into clear, defensible findings while improving the repeatability and rigor of how this work is done across the team.
•
Support incident responders, threat hunters, investigators, leadership, and external partners with timely, high-confidence intelligence products and briefings, especially where judgment, prioritization, and ambiguity are unusually high.
•
Evaluate and operationalize new analytical tooling by pressure-testing it on real workflows and identifying where it meaningfully reduces analyst effort, improves quality, or creates reusable leverage across investigations.
•
Drive better investigation workflows, analytic standards, and repeatable methods that increase analyst throughput without sacrificing rigor.
•
Partner across intelligence, engineering, and data science to translate investigative tradecraft into scalable analytical capabilities and product-informed improvements.
What we're looking for:
•
8+ years of experience in cyber threat intelligence, intelligence analysis, incident-driven investigations, or a closely related analytical field.
•
Demonstrated experience producing finished intelligence products such as actor profiles, campaign reports, attribution assessments, or infrastructure mapping.
•
Deep expertise in cyber investigations, infrastructure attribution, campaign analysis, and actor profiling, including the ability to set a high bar for analytical rigor in these areas.
•
Strong OSINT instincts and the ability to resolve identities, aliases, and behavior across fragmented sources.
•
The ability to connect technical findings to financial infrastructure, including wallets, laundering paths, sanctions exposure, or identity-linked leads when relevant to the investigation.
•
Excellent judgment about analytical confidence, evidentiary strength, and what can or cannot be defended in a report, referral, or operational setting, including the ability to guide others on those standards.
•
A track record of leading complex investigations, improving workflows, shaping analytical standards, and raising the quality of work beyond your own cases.
•
Excellent written and verbal communication skills, with the ability to package findings for technical and non-technical audiences alike.
•
Comfort operating in a fast-paced environment where priorities can change quickly and ambiguity is normal.
•
AI fluency is required. AI tools should be a meaningful part of your research, synthesis, and workflow acceleration toolkit, with strong human quality control over the resulting output.
About the Team:
•
TRM's intelligence and investigations work combines national-security-grade tradecraft with deep analytical workflows across cyber, OSINT, and blockchain-enabled threat activity.
•
This role sits at the intersection of intelligence production, investigations, and product-informed tradecraft, helping ensure TRM’s analytical capabilities remain operationally relevant, scalable, and high-quality across multiple use cases and stakeholders.
•
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
•
High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output
Team Operating Rhythms:
•
Weekly team syncs to align targeting priorities and review disruption opportunities
•
Daily async standups via Slack on active work, returns, and target packages in flight
•
Primary time zone overlap: US Eastern / Central
•
All output documented in Notion and TRM’s investigative tools
•
Surge availability expected during time-sensitive disruption windows
Learn about TRM Speed in this position:
•
Move quickly from a single lead or indicator to an initial analytical picture while the signal is still operationally useful.
•
Support partners and internal teams on time-sensitive issues where fast, defensible judgment matters more than perfect information.
•
Continuously adapt your tradecraft as adversaries, data sources, and analytical tooling evolve.
Application Instructions
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.
What to Expect From Our Interview Process
Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
•
Recruiter Intro: Explore your experience, motivations, and alignment with the role.
•
Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
•
First Round: Typically 1–2 interviews focused on the skills most critical to the role.
•
Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
•
References: We’ll speak with former colleagues who can provide perspective on your work and impact.
•
Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
•
Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.
Your recruiter will share your specific interview plan and preparation guidance along the way.
Learn more about interviewing at TRM
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
•
Priorities and targets to change quickly as we experiment and iterate
•
Work that often requires operating with a high degree of ambiguity
•
A high level of personal ownership and accountability
•
Close collaboration across teams and functions
•
Frequent, high-touch communication
•
Creative problem solving and out-of-the-box thinking
•
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
•
Accelerate repeatable workflows
•
Structure and solve problems
•
Improve output quality
•
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
•
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
•
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
•
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the role:
As a Staff Cyber Threat Intelligence Analyst, you will conduct high-complexity investigations, support time-sensitive blockchain analysis for our partners, and shape investigative methods, workflows, and analytical capabilities that allow TRM to scale rapidly and effectively.
You will collaborate with blockchain intelligence experts, engineers, and data scientists to raise the quality, repeatability, and operational relevance of TRM’s cyber threat intelligence capabilities.
The impact you will have:
•
Produce finished cyber threat intelligence, including actor profiles, campaign reports, IOC packages, infrastructure attributions, and evidence-ready analytical outputs.
•
Act as a staff-level analytical leader across multiple active actors and campaigns at once, raising quality, shaping standards, and coaching other analysts through exemplary tradecraft and judgment.
•
Drive the highest-complexity investigations from seed indicators such as domains, IPs, hashes, aliases, or wallets through to attributed actors, clusters, or campaign pictures, and codify the methods others can reuse.
•
Correlate technical indicators with OSINT, identity signals, infrastructure patterns, and financial-rail activity to build a fuller understanding of adversary behavior.
•
Triage large indicator sets, cluster infrastructure, and turn fragmented signals into clear, defensible findings while improving the repeatability and rigor of how this work is done across the team.
•
Support incident responders, threat hunters, investigators, leadership, and external partners with timely, high-confidence intelligence products and briefings, especially where judgment, prioritization, and ambiguity are unusually high.
•
Evaluate and operationalize new analytical tooling by pressure-testing it on real workflows and identifying where it meaningfully reduces analyst effort, improves quality, or creates reusable leverage across investigations.
•
Drive better investigation workflows, analytic standards, and repeatable methods that increase analyst throughput without sacrificing rigor.
•
Partner across intelligence, engineering, and data science to translate investigative tradecraft into scalable analytical capabilities and product-informed improvements.
What we're looking for:
•
8+ years of experience in cyber threat intelligence, intelligence analysis, incident-driven investigations, or a closely related analytical field.
•
Demonstrated experience producing finished intelligence products such as actor profiles, campaign reports, attribution assessments, or infrastructure mapping.
•
Deep expertise in cyber investigations, infrastructure attribution, campaign analysis, and actor profiling, including the ability to set a high bar for analytical rigor in these areas.
•
Strong OSINT instincts and the ability to resolve identities, aliases, and behavior across fragmented sources.
•
The ability to connect technical findings to financial infrastructure, including wallets, laundering paths, sanctions exposure, or identity-linked leads when relevant to the investigation.
•
Excellent judgment about analytical confidence, evidentiary strength, and what can or cannot be defended in a report, referral, or operational setting, including the ability to guide others on those standards.
•
A track record of leading complex investigations, improving workflows, shaping analytical standards, and raising the quality of work beyond your own cases.
•
Excellent written and verbal communication skills, with the ability to package findings for technical and non-technical audiences alike.
•
Comfort operating in a fast-paced environment where priorities can change quickly and ambiguity is normal.
•
AI fluency is required. AI tools should be a meaningful part of your research, synthesis, and workflow acceleration toolkit, with strong human quality control over the resulting output.
About the Team:
•
TRM's intelligence and investigations work combines national-security-grade tradecraft with deep analytical workflows across cyber, OSINT, and blockchain-enabled threat activity.
•
This role sits at the intersection of intelligence production, investigations, and product-informed tradecraft, helping ensure TRM’s analytical capabilities remain operationally relevant, scalable, and high-quality across multiple use cases and stakeholders.
•
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
•
High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output
Team Operating Rhythms:
•
Weekly team syncs to align targeting priorities and review disruption opportunities
•
Daily async standups via Slack on active work, returns, and target packages in flight
•
Primary time zone overlap: US Eastern / Central
•
All output documented in Notion and TRM’s investigative tools
•
Surge availability expected during time-sensitive disruption windows
Learn about TRM Speed in this position:
•
Move quickly from a single lead or indicator to an initial analytical picture while the signal is still operationally useful.
•
Support partners and internal teams on time-sensitive issues where fast, defensible judgment matters more than perfect information.
•
Continuously adapt your tradecraft as adversaries, data sources, and analytical tooling evolve.
Application Instructions
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.
What to Expect From Our Interview Process
Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
•
Recruiter Intro: Explore your experience, motivations, and alignment with the role.
•
Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
•
First Round: Typically 1–2 interviews focused on the skills most critical to the role.
•
Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
•
References: We’ll speak with former colleagues who can provide perspective on your work and impact.
•
Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
•
Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.
Your recruiter will share your specific interview plan and preparation guidance along the way.
Learn more about interviewing at TRM
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
•
Priorities and targets to change quickly as we experiment and iterate
•
Work that often requires operating with a high degree of ambiguity
•
A high level of personal ownership and accountability
•
Close collaboration across teams and functions
•
Frequent, high-touch communication
•
Creative problem solving and out-of-the-box thinking
•
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
•
Accelerate repeatable workflows
•
Structure and solve problems
•
Improve output quality
•
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
•
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
•
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
•
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: TRM LabsSubmit résumé / applyOpen job source
Staff Cyber Threat Intelligence Analyst
Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the role:
As a Staff Cyber Threat Intelligence Analyst, you will conduct high-complexity investigations, support time-sensitive blockchai
Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the role:
As a Staff Cyber Threat Intelligence Analyst, you will conduct high-complexity investigations, support time-sensitive blockchain analysis for our partners, and shape investigative methods, workflows, and analytical capabilities that allow TRM to scale rapidly and effectively.
You will collaborate with blockchain intelligence experts, engineers, and data scientists to raise the quality, repeatability, and operational relevance of TRM’s cyber threat intelligence capabilities.
The impact you will have:
•
Produce finished cyber threat intelligence, including actor profiles, campaign reports, IOC packages, infrastructure attributions, and evidence-ready analytical outputs.
•
Act as a staff-level analytical leader across multiple active actors and campaigns at once, raising quality, shaping standards, and coaching other analysts through exemplary tradecraft and judgment.
•
Drive the highest-complexity investigations from seed indicators such as domains, IPs, hashes, aliases, or wallets through to attributed actors, clusters, or campaign pictures, and codify the methods others can reuse.
•
Correlate technical indicators with OSINT, identity signals, infrastructure patterns, and financial-rail activity to build a fuller understanding of adversary behavior.
•
Triage large indicator sets, cluster infrastructure, and turn fragmented signals into clear, defensible findings while improving the repeatability and rigor of how this work is done across the team.
•
Support incident responders, threat hunters, investigators, leadership, and external partners with timely, high-confidence intelligence products and briefings, especially where judgment, prioritization, and ambiguity are unusually high.
•
Evaluate and operationalize new analytical tooling by pressure-testing it on real workflows and identifying where it meaningfully reduces analyst effort, improves quality, or creates reusable leverage across investigations.
•
Drive better investigation workflows, analytic standards, and repeatable methods that increase analyst throughput without sacrificing rigor.
•
Partner across intelligence, engineering, and data science to translate investigative tradecraft into scalable analytical capabilities and product-informed improvements.
What we're looking for:
•
8+ years of experience in cyber threat intelligence, intelligence analysis, incident-driven investigations, or a closely related analytical field.
•
Demonstrated experience producing finished intelligence products such as actor profiles, campaign reports, attribution assessments, or infrastructure mapping.
•
Deep expertise in cyber investigations, infrastructure attribution, campaign analysis, and actor profiling, including the ability to set a high bar for analytical rigor in these areas.
•
Strong OSINT instincts and the ability to resolve identities, aliases, and behavior across fragmented sources.
•
The ability to connect technical findings to financial infrastructure, including wallets, laundering paths, sanctions exposure, or identity-linked leads when relevant to the investigation.
•
Excellent judgment about analytical confidence, evidentiary strength, and what can or cannot be defended in a report, referral, or operational setting, including the ability to guide others on those standards.
•
A track record of leading complex investigations, improving workflows, shaping analytical standards, and raising the quality of work beyond your own cases.
•
Excellent written and verbal communication skills, with the ability to package findings for technical and non-technical audiences alike.
•
Comfort operating in a fast-paced environment where priorities can change quickly and ambiguity is normal.
•
AI fluency is required. AI tools should be a meaningful part of your research, synthesis, and workflow acceleration toolkit, with strong human quality control over the resulting output.
About the Team:
•
TRM's intelligence and investigations work combines national-security-grade tradecraft with deep analytical workflows across cyber, OSINT, and blockchain-enabled threat activity.
•
This role sits at the intersection of intelligence production, investigations, and product-informed tradecraft, helping ensure TRM’s analytical capabilities remain operationally relevant, scalable, and high-quality across multiple use cases and stakeholders.
•
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
•
High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output
Team Operating Rhythms:
•
Weekly team syncs to align targeting priorities and review disruption opportunities
•
Daily async standups via Slack on active work, returns, and target packages in flight
•
Primary time zone overlap: US Eastern / Central
•
All output documented in Notion and TRM’s investigative tools
•
Surge availability expected during time-sensitive disruption windows
Learn about TRM Speed in this position:
•
Move quickly from a single lead or indicator to an initial analytical picture while the signal is still operationally useful.
•
Support partners and internal teams on time-sensitive issues where fast, defensible judgment matters more than perfect information.
•
Continuously adapt your tradecraft as adversaries, data sources, and analytical tooling evolve.
Application Instructions
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.
What to Expect From Our Interview Process
Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
•
Recruiter Intro: Explore your experience, motivations, and alignment with the role.
•
Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
•
First Round: Typically 1–2 interviews focused on the skills most critical to the role.
•
Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
•
References: We’ll speak with former colleagues who can provide perspective on your work and impact.
•
Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
•
Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.
Your recruiter will share your specific interview plan and preparation guidance along the way.
Learn more about interviewing at TRM
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
•
Priorities and targets to change quickly as we experiment and iterate
•
Work that often requires operating with a high degree of ambiguity
•
A high level of personal ownership and accountability
•
Close collaboration across teams and functions
•
Frequent, high-touch communication
•
Creative problem solving and out-of-the-box thinking
•
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
•
Accelerate repeatable workflows
•
Structure and solve problems
•
Improve output quality
•
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
•
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
•
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
•
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
About the role:
As a Staff Cyber Threat Intelligence Analyst, you will conduct high-complexity investigations, support time-sensitive blockchain analysis for our partners, and shape investigative methods, workflows, and analytical capabilities that allow TRM to scale rapidly and effectively.
You will collaborate with blockchain intelligence experts, engineers, and data scientists to raise the quality, repeatability, and operational relevance of TRM’s cyber threat intelligence capabilities.
The impact you will have:
•
Produce finished cyber threat intelligence, including actor profiles, campaign reports, IOC packages, infrastructure attributions, and evidence-ready analytical outputs.
•
Act as a staff-level analytical leader across multiple active actors and campaigns at once, raising quality, shaping standards, and coaching other analysts through exemplary tradecraft and judgment.
•
Drive the highest-complexity investigations from seed indicators such as domains, IPs, hashes, aliases, or wallets through to attributed actors, clusters, or campaign pictures, and codify the methods others can reuse.
•
Correlate technical indicators with OSINT, identity signals, infrastructure patterns, and financial-rail activity to build a fuller understanding of adversary behavior.
•
Triage large indicator sets, cluster infrastructure, and turn fragmented signals into clear, defensible findings while improving the repeatability and rigor of how this work is done across the team.
•
Support incident responders, threat hunters, investigators, leadership, and external partners with timely, high-confidence intelligence products and briefings, especially where judgment, prioritization, and ambiguity are unusually high.
•
Evaluate and operationalize new analytical tooling by pressure-testing it on real workflows and identifying where it meaningfully reduces analyst effort, improves quality, or creates reusable leverage across investigations.
•
Drive better investigation workflows, analytic standards, and repeatable methods that increase analyst throughput without sacrificing rigor.
•
Partner across intelligence, engineering, and data science to translate investigative tradecraft into scalable analytical capabilities and product-informed improvements.
What we're looking for:
•
8+ years of experience in cyber threat intelligence, intelligence analysis, incident-driven investigations, or a closely related analytical field.
•
Demonstrated experience producing finished intelligence products such as actor profiles, campaign reports, attribution assessments, or infrastructure mapping.
•
Deep expertise in cyber investigations, infrastructure attribution, campaign analysis, and actor profiling, including the ability to set a high bar for analytical rigor in these areas.
•
Strong OSINT instincts and the ability to resolve identities, aliases, and behavior across fragmented sources.
•
The ability to connect technical findings to financial infrastructure, including wallets, laundering paths, sanctions exposure, or identity-linked leads when relevant to the investigation.
•
Excellent judgment about analytical confidence, evidentiary strength, and what can or cannot be defended in a report, referral, or operational setting, including the ability to guide others on those standards.
•
A track record of leading complex investigations, improving workflows, shaping analytical standards, and raising the quality of work beyond your own cases.
•
Excellent written and verbal communication skills, with the ability to package findings for technical and non-technical audiences alike.
•
Comfort operating in a fast-paced environment where priorities can change quickly and ambiguity is normal.
•
AI fluency is required. AI tools should be a meaningful part of your research, synthesis, and workflow acceleration toolkit, with strong human quality control over the resulting output.
About the Team:
•
TRM's intelligence and investigations work combines national-security-grade tradecraft with deep analytical workflows across cyber, OSINT, and blockchain-enabled threat activity.
•
This role sits at the intersection of intelligence production, investigations, and product-informed tradecraft, helping ensure TRM’s analytical capabilities remain operationally relevant, scalable, and high-quality across multiple use cases and stakeholders.
•
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment
•
High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output
Team Operating Rhythms:
•
Weekly team syncs to align targeting priorities and review disruption opportunities
•
Daily async standups via Slack on active work, returns, and target packages in flight
•
Primary time zone overlap: US Eastern / Central
•
All output documented in Notion and TRM’s investigative tools
•
Surge availability expected during time-sensitive disruption windows
Learn about TRM Speed in this position:
•
Move quickly from a single lead or indicator to an initial analytical picture while the signal is still operationally useful.
•
Support partners and internal teams on time-sensitive issues where fast, defensible judgment matters more than perfect information.
•
Continuously adapt your tradecraft as adversaries, data sources, and analytical tooling evolve.
Application Instructions
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.
What to Expect From Our Interview Process
Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
•
Recruiter Intro: Explore your experience, motivations, and alignment with the role.
•
Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
•
First Round: Typically 1–2 interviews focused on the skills most critical to the role.
•
Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
•
References: We’ll speak with former colleagues who can provide perspective on your work and impact.
•
Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
•
Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.
Your recruiter will share your specific interview plan and preparation guidance along the way.
Learn more about interviewing at TRM
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
•
Priorities and targets to change quickly as we experiment and iterate
•
Work that often requires operating with a high degree of ambiguity
•
A high level of personal ownership and accountability
•
Close collaboration across teams and functions
•
Frequent, high-touch communication
•
Creative problem solving and out-of-the-box thinking
•
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
•
Accelerate repeatable workflows
•
Structure and solve problems
•
Improve output quality
•
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
•
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
•
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
•
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR Generalist · Open job source/application
Posted by: TRM LabsSubmit résumé / applyOpen job source
Senior Software Engineer
About Us
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that o
About Us
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers — ranging from the world's top investment funds to Fortune 500 companies — depend on to drive high-stakes decisions.
We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture — recognized by Inc. as a Best Workplace for three consecutive years — emphasizes transparency, ownership, and continuous mastery.
What It's Like to Work at YipitData
YipitData isn't a place for coasting — it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
• Ownership That Matters: You'll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high — always with purpose and intention
About The Role
We're looking for a seasoned, high-output engineer who can operate within our product portfolio — from our Public Investor platform and Signals application to our AI-powered customer insights agent. You'll execute on well-defined work, but the expectation is that you go well beyond that — proactively identifying opportunities, improving systems, and driving outcomes that move the business forward.
You'll be responsible for production-grade systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you have a bias toward action that compounds across a small team.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters are located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As a Senior Software Engineer, You Will
• Own features and systems end-to-end across multiple product surfaces — architecture, implementation, deployment, and iteration
• Design systems that are clean, maintainable, and built to scale — you know how software should be structured
• Work directly with stakeholders across engineering, product, data, revenue, and customers to translate business problems into shipped software
• Drive initiatives across teams — you're not waiting for a PM to write a spec; you're in the room shaping what gets built and why
• Use AI tools (Claude Code, Cursor, Codex) as a daily force multiplier — for implementation, code review, testing, documentation, and exploration
• Operate across the full stack: backend services, frontend applications, data pipelines, and infrastructure
• Make pragmatic technical decisions that balance speed, quality, and maintainability in a fast-moving environment
• Raise the bar for the engineering team through code quality, tooling improvements, and knowledge sharing
You Are Likely To Succeed If
• You have 4+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You are stack-flexible: comfortable working across Python, TypeScript/React, and cloud infrastructure (AWS, Databricks). You learn new tools fast and don't let unfamiliar tech slow you down
• You have an AI-accelerated workflow — you actively use AI coding tools to ship faster, not as an experiment, but as how you work every day
• You thrive in ambiguity — you can take a vague business problem, break it down, and deliver a working solution without heavy-handed direction
• You are a strong communicator who can work directly with non-technical stakeholders, translate between business needs and engineering tradeoffs, and drive alignment
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You have a bias toward action and ownership — you see a problem, you fix it; you see an opportunity, you ship it
• You hold a Bachelor's or Master's degree in Computer Science, STEM, or a related technical discipline
What We Offer
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• Flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more
• Your growth at YipitData is determined by the impact you make, not by tenure, unnecessary facetime, or office politics
• The annual on-target earnings for this position is anticipated to be up to $1700K - $190K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks
This role may be performed fully remotely within the United States. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers — ranging from the world's top investment funds to Fortune 500 companies — depend on to drive high-stakes decisions.
We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture — recognized by Inc. as a Best Workplace for three consecutive years — emphasizes transparency, ownership, and continuous mastery.
What It's Like to Work at YipitData
YipitData isn't a place for coasting — it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
• Ownership That Matters: You'll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high — always with purpose and intention
About The Role
We're looking for a seasoned, high-output engineer who can operate within our product portfolio — from our Public Investor platform and Signals application to our AI-powered customer insights agent. You'll execute on well-defined work, but the expectation is that you go well beyond that — proactively identifying opportunities, improving systems, and driving outcomes that move the business forward.
You'll be responsible for production-grade systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you have a bias toward action that compounds across a small team.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters are located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As a Senior Software Engineer, You Will
• Own features and systems end-to-end across multiple product surfaces — architecture, implementation, deployment, and iteration
• Design systems that are clean, maintainable, and built to scale — you know how software should be structured
• Work directly with stakeholders across engineering, product, data, revenue, and customers to translate business problems into shipped software
• Drive initiatives across teams — you're not waiting for a PM to write a spec; you're in the room shaping what gets built and why
• Use AI tools (Claude Code, Cursor, Codex) as a daily force multiplier — for implementation, code review, testing, documentation, and exploration
• Operate across the full stack: backend services, frontend applications, data pipelines, and infrastructure
• Make pragmatic technical decisions that balance speed, quality, and maintainability in a fast-moving environment
• Raise the bar for the engineering team through code quality, tooling improvements, and knowledge sharing
You Are Likely To Succeed If
• You have 4+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You are stack-flexible: comfortable working across Python, TypeScript/React, and cloud infrastructure (AWS, Databricks). You learn new tools fast and don't let unfamiliar tech slow you down
• You have an AI-accelerated workflow — you actively use AI coding tools to ship faster, not as an experiment, but as how you work every day
• You thrive in ambiguity — you can take a vague business problem, break it down, and deliver a working solution without heavy-handed direction
• You are a strong communicator who can work directly with non-technical stakeholders, translate between business needs and engineering tradeoffs, and drive alignment
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You have a bias toward action and ownership — you see a problem, you fix it; you see an opportunity, you ship it
• You hold a Bachelor's or Master's degree in Computer Science, STEM, or a related technical discipline
What We Offer
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• Flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more
• Your growth at YipitData is determined by the impact you make, not by tenure, unnecessary facetime, or office politics
• The annual on-target earnings for this position is anticipated to be up to $1700K - $190K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks
This role may be performed fully remotely within the United States. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Senior Software Engineer
About Us
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that o
About Us
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers — ranging from the world's top investment funds to Fortune 500 companies — depend on to drive high-stakes decisions.
We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture — recognized by Inc. as a Best Workplace for three consecutive years — emphasizes transparency, ownership, and continuous mastery.
What It's Like to Work at YipitData
YipitData isn't a place for coasting — it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
• Ownership That Matters: You'll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high — always with purpose and intention
About The Role
We're looking for a seasoned, high-output engineer who can operate within our product portfolio — from our Public Investor platform and Signals application to our AI-powered customer insights agent. You'll execute on well-defined work, but the expectation is that you go well beyond that — proactively identifying opportunities, improving systems, and driving outcomes that move the business forward.
You'll be responsible for production-grade systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you have a bias toward action that compounds across a small team.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters are located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As a Senior Software Engineer, You Will
• Own features and systems end-to-end across multiple product surfaces — architecture, implementation, deployment, and iteration
• Design systems that are clean, maintainable, and built to scale — you know how software should be structured
• Work directly with stakeholders across engineering, product, data, revenue, and customers to translate business problems into shipped software
• Drive initiatives across teams — you're not waiting for a PM to write a spec; you're in the room shaping what gets built and why
• Use AI tools (Claude Code, Cursor, Codex) as a daily force multiplier — for implementation, code review, testing, documentation, and exploration
• Operate across the full stack: backend services, frontend applications, data pipelines, and infrastructure
• Make pragmatic technical decisions that balance speed, quality, and maintainability in a fast-moving environment
• Raise the bar for the engineering team through code quality, tooling improvements, and knowledge sharing
You Are Likely To Succeed If
• You have 4+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You are stack-flexible: comfortable working across Python, TypeScript/React, and cloud infrastructure (AWS, Databricks). You learn new tools fast and don't let unfamiliar tech slow you down
• You have an AI-accelerated workflow — you actively use AI coding tools to ship faster, not as an experiment, but as how you work every day
• You thrive in ambiguity — you can take a vague business problem, break it down, and deliver a working solution without heavy-handed direction
• You are a strong communicator who can work directly with non-technical stakeholders, translate between business needs and engineering tradeoffs, and drive alignment
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You have a bias toward action and ownership — you see a problem, you fix it; you see an opportunity, you ship it
• You hold a Bachelor's or Master's degree in Computer Science, STEM, or a related technical discipline
What We Offer
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• Flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more
• Your growth at YipitData is determined by the impact you make, not by tenure, unnecessary facetime, or office politics
• The annual on-target earnings for this position is anticipated to be up to $1700K - $190K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks
This role may be performed fully remotely within the United States. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers — ranging from the world's top investment funds to Fortune 500 companies — depend on to drive high-stakes decisions.
We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture — recognized by Inc. as a Best Workplace for three consecutive years — emphasizes transparency, ownership, and continuous mastery.
What It's Like to Work at YipitData
YipitData isn't a place for coasting — it's a launchpad for ambitious, impact-driven professionals. From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
• Ownership That Matters: You'll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high — always with purpose and intention
About The Role
We're looking for a seasoned, high-output engineer who can operate within our product portfolio — from our Public Investor platform and Signals application to our AI-powered customer insights agent. You'll execute on well-defined work, but the expectation is that you go well beyond that — proactively identifying opportunities, improving systems, and driving outcomes that move the business forward.
You'll be responsible for production-grade systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you have a bias toward action that compounds across a small team.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters are located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As a Senior Software Engineer, You Will
• Own features and systems end-to-end across multiple product surfaces — architecture, implementation, deployment, and iteration
• Design systems that are clean, maintainable, and built to scale — you know how software should be structured
• Work directly with stakeholders across engineering, product, data, revenue, and customers to translate business problems into shipped software
• Drive initiatives across teams — you're not waiting for a PM to write a spec; you're in the room shaping what gets built and why
• Use AI tools (Claude Code, Cursor, Codex) as a daily force multiplier — for implementation, code review, testing, documentation, and exploration
• Operate across the full stack: backend services, frontend applications, data pipelines, and infrastructure
• Make pragmatic technical decisions that balance speed, quality, and maintainability in a fast-moving environment
• Raise the bar for the engineering team through code quality, tooling improvements, and knowledge sharing
You Are Likely To Succeed If
• You have 4+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You are stack-flexible: comfortable working across Python, TypeScript/React, and cloud infrastructure (AWS, Databricks). You learn new tools fast and don't let unfamiliar tech slow you down
• You have an AI-accelerated workflow — you actively use AI coding tools to ship faster, not as an experiment, but as how you work every day
• You thrive in ambiguity — you can take a vague business problem, break it down, and deliver a working solution without heavy-handed direction
• You are a strong communicator who can work directly with non-technical stakeholders, translate between business needs and engineering tradeoffs, and drive alignment
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You have a bias toward action and ownership — you see a problem, you fix it; you see an opportunity, you ship it
• You hold a Bachelor's or Master's degree in Computer Science, STEM, or a related technical discipline
What We Offer
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• Flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more
• Your growth at YipitData is determined by the impact you make, not by tenure, unnecessary facetime, or office politics
• The annual on-target earnings for this position is anticipated to be up to $1700K - $190K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks
This role may be performed fully remotely within the United States. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Staff Software Engineer, AI
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
We’re looking for a seasoned Staff Software Engineer, to help develop our rapidly growing platform for our Corporate organization. This team builds AI-enabled products and analytics experiences used by major US retailers and brands to better understand their shoppers, market share, and competitive positioning through our analytics portal and Insight Agent offerings. The ideal candidate possesses 7+ years of architecting and developing full-stack applications, strong experience building high-quality user experiences and scalable distributed systems, and 5+ years working with technologies such as Python, React, AWS, and modern data platforms. They should have a strong understanding of application architecture, APIs, observability, messaging and workflow patterns, and how infrastructure decisions impact the systems they build. They should also have hands-on experience building LLM-powered products and Agent Experiences, including designing Agent Loops, integrating MCP, and developing custom tools.
You'll be responsible for production AI Agent systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you are customer-obsessed in your approach to improving software.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As Our Staff Software Engineer You Will:
• Own features and systems end-to-end for our Corporate Insight Agent — from requirements gathering and solution design through implementation, deployment, and iteration
• Serve as a subject matter expert across the stack, reporting to the Head of Corporate Applications, who will provide hands-on mentorship in AI-native development, systems design, front-end development, and cloud infrastructure
• Collaborate closely with Corporate Product Management and business stakeholders to identify opportunities, shape requirements, and revamp critical business processes
• Drive initiatives proactively — you won’t be waiting for fully written specs; you’ll help define what gets built, why it matters, and how to execute effectively
• Balance rapid prototyping and long-term engineering rigor, knowing when to build lightweight POCs to validate market fit versus scalable, maintainable production systems
• Iterate closely with users and stakeholders, incorporating feedback quickly while maintaining a strong engineering bar for quality, reliability, and observability
• Leverage AI tools like Claude Code, Cursor, and Codex to improve productivity and ship trustworthy solutions faster through strong engineering practices, code quality, and documentation
You Are Likely To Succeed If:
• You have 6+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You have hands-on experience building production AI systems and a strong understanding of how to optimize AI agents for quality, reliability, latency, and cost
• You are stack-flexible: comfortable working across TypeScript, Python, React, APIs, distributed systems, and cloud infrastructure. You learn new tools quickly and don’t let unfamiliar technology slow you down
• You have strong full stack engineering fundamentals, including experience building high-quality user experiences, scalable backend systems, observable services, and reliable workflows
• You have an AI-accelerated workflow — you actively use AI coding tools to improve output and ship faster, not as an experiment, but as part of your day-to-day engineering practice
• You are passionate about technology and continuously stay current with emerging trends, tools, and engineering practices that improve product quality, team velocity, and developer effectiveness
• You care deeply about craftsmanship and user experience, with a passion for delivering polished, high-quality solutions that delight users
• You are a strong communicator who can work directly with non-technical stakeholders, translate business needs into technical solutions, and clearly explain engineering tradeoffs
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You hold a Bachelor’s or Master’s degree in Computer Science, STEM, or a related technical discipline
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual on-target earnings for this position is anticipated to be up to $180K ~ $200K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
We’re looking for a seasoned Staff Software Engineer, to help develop our rapidly growing platform for our Corporate organization. This team builds AI-enabled products and analytics experiences used by major US retailers and brands to better understand their shoppers, market share, and competitive positioning through our analytics portal and Insight Agent offerings. The ideal candidate possesses 7+ years of architecting and developing full-stack applications, strong experience building high-quality user experiences and scalable distributed systems, and 5+ years working with technologies such as Python, React, AWS, and modern data platforms. They should have a strong understanding of application architecture, APIs, observability, messaging and workflow patterns, and how infrastructure decisions impact the systems they build. They should also have hands-on experience building LLM-powered products and Agent Experiences, including designing Agent Loops, integrating MCP, and developing custom tools.
You'll be responsible for production AI Agent systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you are customer-obsessed in your approach to improving software.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As Our Staff Software Engineer You Will:
• Own features and systems end-to-end for our Corporate Insight Agent — from requirements gathering and solution design through implementation, deployment, and iteration
• Serve as a subject matter expert across the stack, reporting to the Head of Corporate Applications, who will provide hands-on mentorship in AI-native development, systems design, front-end development, and cloud infrastructure
• Collaborate closely with Corporate Product Management and business stakeholders to identify opportunities, shape requirements, and revamp critical business processes
• Drive initiatives proactively — you won’t be waiting for fully written specs; you’ll help define what gets built, why it matters, and how to execute effectively
• Balance rapid prototyping and long-term engineering rigor, knowing when to build lightweight POCs to validate market fit versus scalable, maintainable production systems
• Iterate closely with users and stakeholders, incorporating feedback quickly while maintaining a strong engineering bar for quality, reliability, and observability
• Leverage AI tools like Claude Code, Cursor, and Codex to improve productivity and ship trustworthy solutions faster through strong engineering practices, code quality, and documentation
You Are Likely To Succeed If:
• You have 6+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You have hands-on experience building production AI systems and a strong understanding of how to optimize AI agents for quality, reliability, latency, and cost
• You are stack-flexible: comfortable working across TypeScript, Python, React, APIs, distributed systems, and cloud infrastructure. You learn new tools quickly and don’t let unfamiliar technology slow you down
• You have strong full stack engineering fundamentals, including experience building high-quality user experiences, scalable backend systems, observable services, and reliable workflows
• You have an AI-accelerated workflow — you actively use AI coding tools to improve output and ship faster, not as an experiment, but as part of your day-to-day engineering practice
• You are passionate about technology and continuously stay current with emerging trends, tools, and engineering practices that improve product quality, team velocity, and developer effectiveness
• You care deeply about craftsmanship and user experience, with a passion for delivering polished, high-quality solutions that delight users
• You are a strong communicator who can work directly with non-technical stakeholders, translate business needs into technical solutions, and clearly explain engineering tradeoffs
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You hold a Bachelor’s or Master’s degree in Computer Science, STEM, or a related technical discipline
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual on-target earnings for this position is anticipated to be up to $180K ~ $200K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Staff Software Engineer, AI
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
We’re looking for a seasoned Staff Software Engineer, to help develop our rapidly growing platform for our Corporate organization. This team builds AI-enabled products and analytics experiences used by major US retailers and brands to better understand their shoppers, market share, and competitive positioning through our analytics portal and Insight Agent offerings. The ideal candidate possesses 7+ years of architecting and developing full-stack applications, strong experience building high-quality user experiences and scalable distributed systems, and 5+ years working with technologies such as Python, React, AWS, and modern data platforms. They should have a strong understanding of application architecture, APIs, observability, messaging and workflow patterns, and how infrastructure decisions impact the systems they build. They should also have hands-on experience building LLM-powered products and Agent Experiences, including designing Agent Loops, integrating MCP, and developing custom tools.
You'll be responsible for production AI Agent systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you are customer-obsessed in your approach to improving software.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As Our Staff Software Engineer You Will:
• Own features and systems end-to-end for our Corporate Insight Agent — from requirements gathering and solution design through implementation, deployment, and iteration
• Serve as a subject matter expert across the stack, reporting to the Head of Corporate Applications, who will provide hands-on mentorship in AI-native development, systems design, front-end development, and cloud infrastructure
• Collaborate closely with Corporate Product Management and business stakeholders to identify opportunities, shape requirements, and revamp critical business processes
• Drive initiatives proactively — you won’t be waiting for fully written specs; you’ll help define what gets built, why it matters, and how to execute effectively
• Balance rapid prototyping and long-term engineering rigor, knowing when to build lightweight POCs to validate market fit versus scalable, maintainable production systems
• Iterate closely with users and stakeholders, incorporating feedback quickly while maintaining a strong engineering bar for quality, reliability, and observability
• Leverage AI tools like Claude Code, Cursor, and Codex to improve productivity and ship trustworthy solutions faster through strong engineering practices, code quality, and documentation
You Are Likely To Succeed If:
• You have 6+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You have hands-on experience building production AI systems and a strong understanding of how to optimize AI agents for quality, reliability, latency, and cost
• You are stack-flexible: comfortable working across TypeScript, Python, React, APIs, distributed systems, and cloud infrastructure. You learn new tools quickly and don’t let unfamiliar technology slow you down
• You have strong full stack engineering fundamentals, including experience building high-quality user experiences, scalable backend systems, observable services, and reliable workflows
• You have an AI-accelerated workflow — you actively use AI coding tools to improve output and ship faster, not as an experiment, but as part of your day-to-day engineering practice
• You are passionate about technology and continuously stay current with emerging trends, tools, and engineering practices that improve product quality, team velocity, and developer effectiveness
• You care deeply about craftsmanship and user experience, with a passion for delivering polished, high-quality solutions that delight users
• You are a strong communicator who can work directly with non-technical stakeholders, translate business needs into technical solutions, and clearly explain engineering tradeoffs
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You hold a Bachelor’s or Master’s degree in Computer Science, STEM, or a related technical discipline
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual on-target earnings for this position is anticipated to be up to $180K ~ $200K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
We’re looking for a seasoned Staff Software Engineer, to help develop our rapidly growing platform for our Corporate organization. This team builds AI-enabled products and analytics experiences used by major US retailers and brands to better understand their shoppers, market share, and competitive positioning through our analytics portal and Insight Agent offerings. The ideal candidate possesses 7+ years of architecting and developing full-stack applications, strong experience building high-quality user experiences and scalable distributed systems, and 5+ years working with technologies such as Python, React, AWS, and modern data platforms. They should have a strong understanding of application architecture, APIs, observability, messaging and workflow patterns, and how infrastructure decisions impact the systems they build. They should also have hands-on experience building LLM-powered products and Agent Experiences, including designing Agent Loops, integrating MCP, and developing custom tools.
You'll be responsible for production AI Agent systems that our customers and internal teams depend on daily. That means being responsive, reliable, and an excellent communicator — both when things are going well and especially when they're not.
The ideal candidate treats AI coding tools as core infrastructure for how they work — not a novelty. You've shipped full-stack applications, you're comfortable navigating ambiguity, and you are customer-obsessed in your approach to improving software.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
As Our Staff Software Engineer You Will:
• Own features and systems end-to-end for our Corporate Insight Agent — from requirements gathering and solution design through implementation, deployment, and iteration
• Serve as a subject matter expert across the stack, reporting to the Head of Corporate Applications, who will provide hands-on mentorship in AI-native development, systems design, front-end development, and cloud infrastructure
• Collaborate closely with Corporate Product Management and business stakeholders to identify opportunities, shape requirements, and revamp critical business processes
• Drive initiatives proactively — you won’t be waiting for fully written specs; you’ll help define what gets built, why it matters, and how to execute effectively
• Balance rapid prototyping and long-term engineering rigor, knowing when to build lightweight POCs to validate market fit versus scalable, maintainable production systems
• Iterate closely with users and stakeholders, incorporating feedback quickly while maintaining a strong engineering bar for quality, reliability, and observability
• Leverage AI tools like Claude Code, Cursor, and Codex to improve productivity and ship trustworthy solutions faster through strong engineering practices, code quality, and documentation
You Are Likely To Succeed If:
• You have 6+ years of hands-on software development experience with a proven track record of shipping customer-facing applications — and the impact to show for it
• You have hands-on experience building production AI systems and a strong understanding of how to optimize AI agents for quality, reliability, latency, and cost
• You are stack-flexible: comfortable working across TypeScript, Python, React, APIs, distributed systems, and cloud infrastructure. You learn new tools quickly and don’t let unfamiliar technology slow you down
• You have strong full stack engineering fundamentals, including experience building high-quality user experiences, scalable backend systems, observable services, and reliable workflows
• You have an AI-accelerated workflow — you actively use AI coding tools to improve output and ship faster, not as an experiment, but as part of your day-to-day engineering practice
• You are passionate about technology and continuously stay current with emerging trends, tools, and engineering practices that improve product quality, team velocity, and developer effectiveness
• You care deeply about craftsmanship and user experience, with a passion for delivering polished, high-quality solutions that delight users
• You are a strong communicator who can work directly with non-technical stakeholders, translate business needs into technical solutions, and clearly explain engineering tradeoffs
• You are responsive and reliable — you take ownership of production systems and communicate proactively, especially under pressure
• You hold a Bachelor’s or Master’s degree in Computer Science, STEM, or a related technical discipline
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual on-target earnings for this position is anticipated to be up to $180K ~ $200K. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Senior Data Engineer II, AI Native
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enha
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About the Team
The Data & Analytics team is building Life360's next-generation data platform — powering real-time decision-making, experimentation, ML, and large-scale analytics. We operate at significant scale and complexity in a high-ambiguity environment, and we expect engineers to own problems, drive clarity, and raise the bar across the org.
We're looking for a high-intensity engineer who wants to envision, design, and build high-impact data products with cutting-edge tools — all while keeping our members ahead of the metrics. You'll become the go-to person for data products across the business, joining a collaborative team that communicates openly, celebrates wins together, and is committed to helping everyone do their best work.
About the Job
At Life360, we collect a lot of data: tens of billions of unique location points, tens of billions of user actions, billions of miles driven every single month, and so much more. As a Senior Data Engineer II, you will enhance and maintain our data processing and storage pipelines for a robust and secure data lakehouse. We're looking for a strong engineering background — and just as important, a genuine desire to take ownership and make our data systems world class.
The US-based salary range for this position is $148,000 to $216,500. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
Primary responsibilities include, but are not limited to:
• Design, build, and maintain scalable, distributed data pipelines and systems — from ingestion through ELT to storage — supporting streaming and batch processing for real-time analytics, ML, and experimentation.
• Automate, test, and harden data workflows to ensure reliability at scale.
• Architect logical and physical data models that meet evolving business needs.
• Build and maintain features for ML models.
• Collaborate with product, analytics, and data science teams to turn data into value.
What We’re Looking For
• 5+ years of experience working with high volume data infrastructure.
• Deep expertise with a modern cloud data warehouse or lakehouse platform (Databricks preferred; Snowflake, BigQuery, or similar also considered) on a major cloud provider (AWS, GCP, or Azure).
• Proficient in Python and SQL, with the ability to write and optimize complex queries.
• Must have hands-on experience with dbt, ownership of dbt models.
• Experience with large-scale data processing using Spark and/or Presto/Trino.
• Strong grasp of data modeling, partitioning strategies, storage formats, and analytical workload optimization.
• Hands-on experience leveraging LLMs for code generation, analysis, and related work — including reviewing AI-generated output with a close eye on quality, standards, and testing, and owning it as your own.
• Experience with modern data engineering tooling — orchestration (Airflow, Databricks Workflows), CI/CD (GitHub Actions), and infrastructure-as-code (Terraform, DABs).
• BS in Computer Science, Information Systems, Management Information Systems, Statistics, Mathematics, Data Science, Engineering (Computer, Electrical, or Software), or a related quantitative field.
AI-Native Expectations
• The team leverages LLMs to support code generation, analysis, and other use cases. Your experience with AI / LLM usage should include managing code generation with a close eye on quality, standards, and testing — owning the outputs as your own. Your work with and ability to leverage these tools will drive your velocity and ability to effectively work within our environment.
Nice to Have
• Experience working with an experimentation framework.
• Experience designing and maintaining real-time streaming architectures.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About the Team
The Data & Analytics team is building Life360's next-generation data platform — powering real-time decision-making, experimentation, ML, and large-scale analytics. We operate at significant scale and complexity in a high-ambiguity environment, and we expect engineers to own problems, drive clarity, and raise the bar across the org.
We're looking for a high-intensity engineer who wants to envision, design, and build high-impact data products with cutting-edge tools — all while keeping our members ahead of the metrics. You'll become the go-to person for data products across the business, joining a collaborative team that communicates openly, celebrates wins together, and is committed to helping everyone do their best work.
About the Job
At Life360, we collect a lot of data: tens of billions of unique location points, tens of billions of user actions, billions of miles driven every single month, and so much more. As a Senior Data Engineer II, you will enhance and maintain our data processing and storage pipelines for a robust and secure data lakehouse. We're looking for a strong engineering background — and just as important, a genuine desire to take ownership and make our data systems world class.
The US-based salary range for this position is $148,000 to $216,500. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
Primary responsibilities include, but are not limited to:
• Design, build, and maintain scalable, distributed data pipelines and systems — from ingestion through ELT to storage — supporting streaming and batch processing for real-time analytics, ML, and experimentation.
• Automate, test, and harden data workflows to ensure reliability at scale.
• Architect logical and physical data models that meet evolving business needs.
• Build and maintain features for ML models.
• Collaborate with product, analytics, and data science teams to turn data into value.
What We’re Looking For
• 5+ years of experience working with high volume data infrastructure.
• Deep expertise with a modern cloud data warehouse or lakehouse platform (Databricks preferred; Snowflake, BigQuery, or similar also considered) on a major cloud provider (AWS, GCP, or Azure).
• Proficient in Python and SQL, with the ability to write and optimize complex queries.
• Must have hands-on experience with dbt, ownership of dbt models.
• Experience with large-scale data processing using Spark and/or Presto/Trino.
• Strong grasp of data modeling, partitioning strategies, storage formats, and analytical workload optimization.
• Hands-on experience leveraging LLMs for code generation, analysis, and related work — including reviewing AI-generated output with a close eye on quality, standards, and testing, and owning it as your own.
• Experience with modern data engineering tooling — orchestration (Airflow, Databricks Workflows), CI/CD (GitHub Actions), and infrastructure-as-code (Terraform, DABs).
• BS in Computer Science, Information Systems, Management Information Systems, Statistics, Mathematics, Data Science, Engineering (Computer, Electrical, or Software), or a related quantitative field.
AI-Native Expectations
• The team leverages LLMs to support code generation, analysis, and other use cases. Your experience with AI / LLM usage should include managing code generation with a close eye on quality, standards, and testing — owning the outputs as your own. Your work with and ability to leverage these tools will drive your velocity and ability to effectively work within our environment.
Nice to Have
• Experience working with an experimentation framework.
• Experience designing and maintaining real-time streaming architectures.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Senior Data Engineer II, AI Native
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enha
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About the Team
The Data & Analytics team is building Life360's next-generation data platform — powering real-time decision-making, experimentation, ML, and large-scale analytics. We operate at significant scale and complexity in a high-ambiguity environment, and we expect engineers to own problems, drive clarity, and raise the bar across the org.
We're looking for a high-intensity engineer who wants to envision, design, and build high-impact data products with cutting-edge tools — all while keeping our members ahead of the metrics. You'll become the go-to person for data products across the business, joining a collaborative team that communicates openly, celebrates wins together, and is committed to helping everyone do their best work.
About the Job
At Life360, we collect a lot of data: tens of billions of unique location points, tens of billions of user actions, billions of miles driven every single month, and so much more. As a Senior Data Engineer II, you will enhance and maintain our data processing and storage pipelines for a robust and secure data lakehouse. We're looking for a strong engineering background — and just as important, a genuine desire to take ownership and make our data systems world class.
The US-based salary range for this position is $148,000 to $216,500. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
Primary responsibilities include, but are not limited to:
• Design, build, and maintain scalable, distributed data pipelines and systems — from ingestion through ELT to storage — supporting streaming and batch processing for real-time analytics, ML, and experimentation.
• Automate, test, and harden data workflows to ensure reliability at scale.
• Architect logical and physical data models that meet evolving business needs.
• Build and maintain features for ML models.
• Collaborate with product, analytics, and data science teams to turn data into value.
What We’re Looking For
• 5+ years of experience working with high volume data infrastructure.
• Deep expertise with a modern cloud data warehouse or lakehouse platform (Databricks preferred; Snowflake, BigQuery, or similar also considered) on a major cloud provider (AWS, GCP, or Azure).
• Proficient in Python and SQL, with the ability to write and optimize complex queries.
• Must have hands-on experience with dbt, ownership of dbt models.
• Experience with large-scale data processing using Spark and/or Presto/Trino.
• Strong grasp of data modeling, partitioning strategies, storage formats, and analytical workload optimization.
• Hands-on experience leveraging LLMs for code generation, analysis, and related work — including reviewing AI-generated output with a close eye on quality, standards, and testing, and owning it as your own.
• Experience with modern data engineering tooling — orchestration (Airflow, Databricks Workflows), CI/CD (GitHub Actions), and infrastructure-as-code (Terraform, DABs).
• BS in Computer Science, Information Systems, Management Information Systems, Statistics, Mathematics, Data Science, Engineering (Computer, Electrical, or Software), or a related quantitative field.
AI-Native Expectations
• The team leverages LLMs to support code generation, analysis, and other use cases. Your experience with AI / LLM usage should include managing code generation with a close eye on quality, standards, and testing — owning the outputs as your own. Your work with and ability to leverage these tools will drive your velocity and ability to effectively work within our environment.
Nice to Have
• Experience working with an experimentation framework.
• Experience designing and maintaining real-time streaming architectures.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About the Team
The Data & Analytics team is building Life360's next-generation data platform — powering real-time decision-making, experimentation, ML, and large-scale analytics. We operate at significant scale and complexity in a high-ambiguity environment, and we expect engineers to own problems, drive clarity, and raise the bar across the org.
We're looking for a high-intensity engineer who wants to envision, design, and build high-impact data products with cutting-edge tools — all while keeping our members ahead of the metrics. You'll become the go-to person for data products across the business, joining a collaborative team that communicates openly, celebrates wins together, and is committed to helping everyone do their best work.
About the Job
At Life360, we collect a lot of data: tens of billions of unique location points, tens of billions of user actions, billions of miles driven every single month, and so much more. As a Senior Data Engineer II, you will enhance and maintain our data processing and storage pipelines for a robust and secure data lakehouse. We're looking for a strong engineering background — and just as important, a genuine desire to take ownership and make our data systems world class.
The US-based salary range for this position is $148,000 to $216,500. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
Primary responsibilities include, but are not limited to:
• Design, build, and maintain scalable, distributed data pipelines and systems — from ingestion through ELT to storage — supporting streaming and batch processing for real-time analytics, ML, and experimentation.
• Automate, test, and harden data workflows to ensure reliability at scale.
• Architect logical and physical data models that meet evolving business needs.
• Build and maintain features for ML models.
• Collaborate with product, analytics, and data science teams to turn data into value.
What We’re Looking For
• 5+ years of experience working with high volume data infrastructure.
• Deep expertise with a modern cloud data warehouse or lakehouse platform (Databricks preferred; Snowflake, BigQuery, or similar also considered) on a major cloud provider (AWS, GCP, or Azure).
• Proficient in Python and SQL, with the ability to write and optimize complex queries.
• Must have hands-on experience with dbt, ownership of dbt models.
• Experience with large-scale data processing using Spark and/or Presto/Trino.
• Strong grasp of data modeling, partitioning strategies, storage formats, and analytical workload optimization.
• Hands-on experience leveraging LLMs for code generation, analysis, and related work — including reviewing AI-generated output with a close eye on quality, standards, and testing, and owning it as your own.
• Experience with modern data engineering tooling — orchestration (Airflow, Databricks Workflows), CI/CD (GitHub Actions), and infrastructure-as-code (Terraform, DABs).
• BS in Computer Science, Information Systems, Management Information Systems, Statistics, Mathematics, Data Science, Engineering (Computer, Electrical, or Software), or a related quantitative field.
AI-Native Expectations
• The team leverages LLMs to support code generation, analysis, and other use cases. Your experience with AI / LLM usage should include managing code generation with a close eye on quality, standards, and testing — owning the outputs as your own. Your work with and ability to leverage these tools will drive your velocity and ability to effectively work within our environment.
Nice to Have
• Experience working with an experimentation framework.
• Experience designing and maintaining real-time streaming architectures.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Senior Staff Software Engineer, Serving
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headq
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
At Liftoff, we’re solving one of the core problems faced by every mobile app: growth. To do so, we build Machine Learning and Big Data-driven technology that can accurately predict which apps a user will like, and connect them in a compelling way. Our systems operate at a scale unseen outside of the largest Internet companies -- processing over 12 million requests per second and interacting with over 5 billion unique users each day.
The Serving team builds and maintains the mission-critical infrastructure responsible for serving ads across Liftoff’s product line.
As an engineer on Liftoff’s Accelerate Serving team, you will:
• Design, build, and operate the high-throughput, low-latency services that receive bid requests, execute Liftoff’s bidding logic, and respond to ad exchanges in real time.
• Improve the performance, scalability, and reliability of systems that process millions of requests per second under strict latency constraints.
• Develop and optimize GPU-powered inference services that execute neural network models using TensorRT.
• Profile end-to-end inference pipelines to identify and eliminate bottlenecks in GPU utilization, batching, memory access, serialization, networking, and request handling.
• Partner with machine learning engineers to productionize new model architectures and features, translating modeling requirements into efficient and reliable serving implementations.
• Design and operate large feature store fleets that provide low-latency access to real-time and precomputed features.
• Develop benchmarking and performance-analysis tools that help engineers compare models, understand latency and throughput trade-offs, and identify regressions before deployment.
• Improve experimentation tooling that allows machine learning teams to orchestrate offline training runs, evaluate candidate models, and maintain model leaderboards.
• Own changes through their full lifecycle—from system design and implementation to testing, deployment, observability, capacity planning, incident response, and continued optimization.
Requirements:
• Strong core Computer Science fundamentals (data structures, algorithms, system architecture)
• 10+ years of industry experience
• M.S.. or higher in Computer Science (or equivalent work experience)
• Experience with Go is a plus
Location:
This role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, and WA
We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The following are our base salary ranges for this role:
• SF Bay Area, NYC, Los Angeles/Orange County: $255,000 - $310,000
• Seattle/Olympia, Austin, San Diego, Santa Barbara, Boston: $234,000 - $285,000
• All other cities and towns in our approved states: $219,000 - $266,000
#LI-EL1
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
At Liftoff, we’re solving one of the core problems faced by every mobile app: growth. To do so, we build Machine Learning and Big Data-driven technology that can accurately predict which apps a user will like, and connect them in a compelling way. Our systems operate at a scale unseen outside of the largest Internet companies -- processing over 12 million requests per second and interacting with over 5 billion unique users each day.
The Serving team builds and maintains the mission-critical infrastructure responsible for serving ads across Liftoff’s product line.
As an engineer on Liftoff’s Accelerate Serving team, you will:
• Design, build, and operate the high-throughput, low-latency services that receive bid requests, execute Liftoff’s bidding logic, and respond to ad exchanges in real time.
• Improve the performance, scalability, and reliability of systems that process millions of requests per second under strict latency constraints.
• Develop and optimize GPU-powered inference services that execute neural network models using TensorRT.
• Profile end-to-end inference pipelines to identify and eliminate bottlenecks in GPU utilization, batching, memory access, serialization, networking, and request handling.
• Partner with machine learning engineers to productionize new model architectures and features, translating modeling requirements into efficient and reliable serving implementations.
• Design and operate large feature store fleets that provide low-latency access to real-time and precomputed features.
• Develop benchmarking and performance-analysis tools that help engineers compare models, understand latency and throughput trade-offs, and identify regressions before deployment.
• Improve experimentation tooling that allows machine learning teams to orchestrate offline training runs, evaluate candidate models, and maintain model leaderboards.
• Own changes through their full lifecycle—from system design and implementation to testing, deployment, observability, capacity planning, incident response, and continued optimization.
Requirements:
• Strong core Computer Science fundamentals (data structures, algorithms, system architecture)
• 10+ years of industry experience
• M.S.. or higher in Computer Science (or equivalent work experience)
• Experience with Go is a plus
Location:
This role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, and WA
We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The following are our base salary ranges for this role:
• SF Bay Area, NYC, Los Angeles/Orange County: $255,000 - $310,000
• Seattle/Olympia, Austin, San Diego, Santa Barbara, Boston: $234,000 - $285,000
• All other cities and towns in our approved states: $219,000 - $266,000
#LI-EL1
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: LiftoffSubmit résumé / applyOpen job source
Software Engineer New Grad, Machine Learning Platform - Quora
[Quora is a privately held, "remote-first" company. This position can be performed remotely from anywhere in Canada or the United States. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.]
About Quora:
Quora’s mission is to grow the world's collective intelligence. To do so, we have two platforms:
•
Quora: a global knowledge sharing platform with millions of monthly unique visitors, bringing people together to share insights on various topics and prov
[Quora is a privately held, "remote-first" company. This position can be performed remotely from anywhere in Canada or the United States. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.]
About Quora:
Quora’s mission is to grow the world's collective intelligence. To do so, we have two platforms:
•
Quora: a global knowledge sharing platform with millions of monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.
•
Poe: a cloud workspace where millions of users run multiple AI agents on shared context and tools. One subscription, every frontier model, and the collaboration layer that makes them work together.
Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.
This role will be working on our Quora product.
About the Team and Role:
Machine Learning is central to Quora's mission of growing the world's collective intelligence. We have 100+ Machine Learning models in production powering various product features. We use a variety of algorithms — everything from linear models to decision trees and deep neural networks. Our production models operate at a huge scale, serving hundreds of millions of people using Quora every month.
Our team owns Quora's ML platform and ranking infrastructure across four areas: serving reliability, ML engineer enablement and developer velocity, business impact, and cost efficiency. We want to empower all ML engineers at Quora to be as impactful as they can be in solving different ML problems at scale.
As a Software Engineer (New Grad) on this team, you'll work at the intersection of machine learning, distributed systems, and GPU serving performance — and your work will have an enormous impact on Quora's long-term success.
No previous ML infrastructure experience is required for this role. You'll be joining a team of senior and staff engineers, learning this stack from the people who built it, with a dedicated mentor and strong technical guidance — and you'll be shipping to production in your first few weeks.
Stack: Python, Go, C++, PyTorch, Kubernetes/EKS, NVIDIA Triton, Ray, AWS
Excited to see our MLP team's amazing work in action? Check out some of the incredible projects they've completed below! ✨
- https://quoraengineering.quora.com/Migrating-from-x86-to-AWS-Graviton-A-Journey-in-Cost-Optimization-and-Performance
- https://aws.amazon.com/blogs/containers/quora-3x-faster-machine-learning-25-lower-costs-with-nvidia-triton-on-amazon-eks/
- https://quoraengineering.quora.com/Building-a-Service-Mesh-in-a-Hybrid-Environment
- https://quoraengineering.quora.com/Building-Embedding-Search-at-Quora
- https://quoraengineering.quora.com/Feature-Engineering-at-Quora-with-Alchemy
Responsibilities:
•
Help build and maintain the core infrastructure that powers Quora's ML platform, ensuring high availability, scalability, and performance
•
Build and improve the distributed systems that serve our ML models in production, from Large Recommendation Models (LRMs) to Large Language Models (LLMs)
•
Work on GPU model serving, optimizing latency, throughput, and cost to support larger and more capable models
•
Contribute to platform initiatives such as PyTorch-first standardization and ML ecosystem modernization
•
Improve ML developer velocity by building tooling that helps ML engineers develop, test, and deploy models more efficiently
•
Modernize our feature store so ML engineers can get new features into production faster
•
Participate in the team's on-call rotation, helping resolve production issues as you grow your knowledge and ownership of the platform
Minimum Requirements:
•
Availability for meetings and impromptu communication during Quora's "coordination hours" (Mon-Fri: 9am-3pm Pacific Time)
•
A 2025 or 2026 graduate with or pursuing a B.S., M.S., or Ph.D. in Computer Science, Engineering, or a related technical field
•
Genuine interest in large-scale distributed systems, infrastructure, and machine learning
•
Knowledge of Python, Go, or C++, or the ability to learn them quickly
•
A passion for learning and always improving yourself and the team around you
Preferred Requirements:
•
Previous software engineering experience via an internship, work experience, open-source contribution, or coding competition
•
Coursework or hands-on experience with ML frameworks such as PyTorch or TensorFlow
•
Exposure to Kubernetes, Docker, or cloud technologies like AWS
•
Experience with low-level performance work of any kind: profiling, benchmarking, optimization
•
Passion for Quora's mission and goals
At Quora, we value diversity and inclusivity and welcome individuals from all backgrounds, including marginalized or underrepresented groups in tech, to apply for our job openings. We encourage all candidates who share a passion for growing the world’s knowledge, even those who may not strictly meet all the preferred requirements, to apply, as we know that a diverse range of perspectives can have a significant impact on our products and our culture.
Additional Information:
We are accepting applications on an ongoing basis. This role is a backfill for an existing vacancy.
Quora offers a wide range of benefits including medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are country-specific and may vary.
There are many factors that will determine the starting compensation, including but not limited to experience, location, education, and business needs.
•
US candidates only: For US based applicants, the salary range is $97,600 - $139,000 USD + equity + benefits.
•
Canada candidates only: For Toronto and Vancouver based applicants, the salary range is $125,320 - $142,783 CAD + equity + benefits. For all other locations in Canada, the salary range is $116,965 - $133,264 CAD + equity + benefits.
•
In equity-eligible countries, we currently also offer a flexible equity program where a portion of equity compensation may be taken as cash.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
AI technology may assist in sorting applications and recording interview notes, but all decisions are made by a member of our team.
To ensure a secure hiring process, all final candidates will undergo identity verification and a comprehensive background check prior to onboarding.
Job Applicant Privacy Notice: https://www.careers.quora.com/pages/quora-global-job-applicant-privacy-notice
#LI-SS2
#LI-REMOTE
About Quora:
Quora’s mission is to grow the world's collective intelligence. To do so, we have two platforms:
•
Quora: a global knowledge sharing platform with millions of monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.
•
Poe: a cloud workspace where millions of users run multiple AI agents on shared context and tools. One subscription, every frontier model, and the collaboration layer that makes them work together.
Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.
This role will be working on our Quora product.
About the Team and Role:
Machine Learning is central to Quora's mission of growing the world's collective intelligence. We have 100+ Machine Learning models in production powering various product features. We use a variety of algorithms — everything from linear models to decision trees and deep neural networks. Our production models operate at a huge scale, serving hundreds of millions of people using Quora every month.
Our team owns Quora's ML platform and ranking infrastructure across four areas: serving reliability, ML engineer enablement and developer velocity, business impact, and cost efficiency. We want to empower all ML engineers at Quora to be as impactful as they can be in solving different ML problems at scale.
As a Software Engineer (New Grad) on this team, you'll work at the intersection of machine learning, distributed systems, and GPU serving performance — and your work will have an enormous impact on Quora's long-term success.
No previous ML infrastructure experience is required for this role. You'll be joining a team of senior and staff engineers, learning this stack from the people who built it, with a dedicated mentor and strong technical guidance — and you'll be shipping to production in your first few weeks.
Stack: Python, Go, C++, PyTorch, Kubernetes/EKS, NVIDIA Triton, Ray, AWS
Excited to see our MLP team's amazing work in action? Check out some of the incredible projects they've completed below! ✨
- https://quoraengineering.quora.com/Migrating-from-x86-to-AWS-Graviton-A-Journey-in-Cost-Optimization-and-Performance
- https://aws.amazon.com/blogs/containers/quora-3x-faster-machine-learning-25-lower-costs-with-nvidia-triton-on-amazon-eks/
- https://quoraengineering.quora.com/Building-a-Service-Mesh-in-a-Hybrid-Environment
- https://quoraengineering.quora.com/Building-Embedding-Search-at-Quora
- https://quoraengineering.quora.com/Feature-Engineering-at-Quora-with-Alchemy
Responsibilities:
•
Help build and maintain the core infrastructure that powers Quora's ML platform, ensuring high availability, scalability, and performance
•
Build and improve the distributed systems that serve our ML models in production, from Large Recommendation Models (LRMs) to Large Language Models (LLMs)
•
Work on GPU model serving, optimizing latency, throughput, and cost to support larger and more capable models
•
Contribute to platform initiatives such as PyTorch-first standardization and ML ecosystem modernization
•
Improve ML developer velocity by building tooling that helps ML engineers develop, test, and deploy models more efficiently
•
Modernize our feature store so ML engineers can get new features into production faster
•
Participate in the team's on-call rotation, helping resolve production issues as you grow your knowledge and ownership of the platform
Minimum Requirements:
•
Availability for meetings and impromptu communication during Quora's "coordination hours" (Mon-Fri: 9am-3pm Pacific Time)
•
A 2025 or 2026 graduate with or pursuing a B.S., M.S., or Ph.D. in Computer Science, Engineering, or a related technical field
•
Genuine interest in large-scale distributed systems, infrastructure, and machine learning
•
Knowledge of Python, Go, or C++, or the ability to learn them quickly
•
A passion for learning and always improving yourself and the team around you
Preferred Requirements:
•
Previous software engineering experience via an internship, work experience, open-source contribution, or coding competition
•
Coursework or hands-on experience with ML frameworks such as PyTorch or TensorFlow
•
Exposure to Kubernetes, Docker, or cloud technologies like AWS
•
Experience with low-level performance work of any kind: profiling, benchmarking, optimization
•
Passion for Quora's mission and goals
At Quora, we value diversity and inclusivity and welcome individuals from all backgrounds, including marginalized or underrepresented groups in tech, to apply for our job openings. We encourage all candidates who share a passion for growing the world’s knowledge, even those who may not strictly meet all the preferred requirements, to apply, as we know that a diverse range of perspectives can have a significant impact on our products and our culture.
Additional Information:
We are accepting applications on an ongoing basis. This role is a backfill for an existing vacancy.
Quora offers a wide range of benefits including medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are country-specific and may vary.
There are many factors that will determine the starting compensation, including but not limited to experience, location, education, and business needs.
•
US candidates only: For US based applicants, the salary range is $97,600 - $139,000 USD + equity + benefits.
•
Canada candidates only: For Toronto and Vancouver based applicants, the salary range is $125,320 - $142,783 CAD + equity + benefits. For all other locations in Canada, the salary range is $116,965 - $133,264 CAD + equity + benefits.
•
In equity-eligible countries, we currently also offer a flexible equity program where a portion of equity compensation may be taken as cash.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
AI technology may assist in sorting applications and recording interview notes, but all decisions are made by a member of our team.
To ensure a secure hiring process, all final candidates will undergo identity verification and a comprehensive background check prior to onboarding.
Job Applicant Privacy Notice: https://www.careers.quora.com/pages/quora-global-job-applicant-privacy-notice
#LI-SS2
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: QuoraSubmit résumé / applyOpen job source
Principal Software Engineer, DevOps
Principal Software Engineer, DevOps
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging,
Principal Software Engineer, DevOps
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization, and more! Simply put, the SRE team keeps Legion running for our customers.
ROLES AND RESPONSIBILITIES:
• Support Legion’s public cloud platform, utilizing multiple cloud services and containerization
• Develop infrastructure automation leveraging Terraform, Chef, Jenkins, and Golang.
• Create and manage production alerts. Respond to alerts and conduct a root-cause investigation
• Develop automated operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• This role involves participation in on-call rotation
• Build and operate internal AI agents that reduce SRE toil — incident triage, runbook execution, alert enrichment, capacity and cost analysis — and own their guardrails, rollback, and reliability
• Own the platform that lets other engineers build agents safely: sandboxed execution, scoped credentials, tool/MCP integrations, cost controls, and agent observability
BASIC QUALIFICATION:
• 12+ years experience in SRE, DevOps, or other SaaS operations.
• 3+ years of hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with HELM charts
• 5+ years experience with at least one programming language like Go, Python, Bash, Perl
• 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc).
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Hands-on experience building agentic AI systems in production — tool integrations, evaluation, and failure handling — beyond use of AI coding assistants
• Bachelors or Masters degree in Computer Science/Engineering or related field
OTHER QUALIFICATION:
• Track record of introducing AI into an engineering org's SDLC with measurable results, and the judgment to name where it should not be used.
• 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash and ways to scale these systems.
• 3+ years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $255,000 + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization, and more! Simply put, the SRE team keeps Legion running for our customers.
ROLES AND RESPONSIBILITIES:
• Support Legion’s public cloud platform, utilizing multiple cloud services and containerization
• Develop infrastructure automation leveraging Terraform, Chef, Jenkins, and Golang.
• Create and manage production alerts. Respond to alerts and conduct a root-cause investigation
• Develop automated operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• This role involves participation in on-call rotation
• Build and operate internal AI agents that reduce SRE toil — incident triage, runbook execution, alert enrichment, capacity and cost analysis — and own their guardrails, rollback, and reliability
• Own the platform that lets other engineers build agents safely: sandboxed execution, scoped credentials, tool/MCP integrations, cost controls, and agent observability
BASIC QUALIFICATION:
• 12+ years experience in SRE, DevOps, or other SaaS operations.
• 3+ years of hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with HELM charts
• 5+ years experience with at least one programming language like Go, Python, Bash, Perl
• 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc).
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Hands-on experience building agentic AI systems in production — tool integrations, evaluation, and failure handling — beyond use of AI coding assistants
• Bachelors or Masters degree in Computer Science/Engineering or related field
OTHER QUALIFICATION:
• Track record of introducing AI into an engineering org's SDLC with measurable results, and the judgment to name where it should not be used.
• 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash and ways to scale these systems.
• 3+ years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $255,000 + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR Generalist · Open job source/application
Posted by: LegionSubmit résumé / applyOpen job source
Principal Software Engineer, DevOps
Principal Software Engineer, DevOps
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging,
Principal Software Engineer, DevOps
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization, and more! Simply put, the SRE team keeps Legion running for our customers.
ROLES AND RESPONSIBILITIES:
• Support Legion’s public cloud platform, utilizing multiple cloud services and containerization
• Develop infrastructure automation leveraging Terraform, Chef, Jenkins, and Golang.
• Create and manage production alerts. Respond to alerts and conduct a root-cause investigation
• Develop automated operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• This role involves participation in on-call rotation
• Build and operate internal AI agents that reduce SRE toil — incident triage, runbook execution, alert enrichment, capacity and cost analysis — and own their guardrails, rollback, and reliability
• Own the platform that lets other engineers build agents safely: sandboxed execution, scoped credentials, tool/MCP integrations, cost controls, and agent observability
BASIC QUALIFICATION:
• 12+ years experience in SRE, DevOps, or other SaaS operations.
• 3+ years of hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with HELM charts
• 5+ years experience with at least one programming language like Go, Python, Bash, Perl
• 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc).
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Hands-on experience building agentic AI systems in production — tool integrations, evaluation, and failure handling — beyond use of AI coding assistants
• Bachelors or Masters degree in Computer Science/Engineering or related field
OTHER QUALIFICATION:
• Track record of introducing AI into an engineering org's SDLC with measurable results, and the judgment to name where it should not be used.
• 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash and ways to scale these systems.
• 3+ years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $255,000 + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization, and more! Simply put, the SRE team keeps Legion running for our customers.
ROLES AND RESPONSIBILITIES:
• Support Legion’s public cloud platform, utilizing multiple cloud services and containerization
• Develop infrastructure automation leveraging Terraform, Chef, Jenkins, and Golang.
• Create and manage production alerts. Respond to alerts and conduct a root-cause investigation
• Develop automated operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• This role involves participation in on-call rotation
• Build and operate internal AI agents that reduce SRE toil — incident triage, runbook execution, alert enrichment, capacity and cost analysis — and own their guardrails, rollback, and reliability
• Own the platform that lets other engineers build agents safely: sandboxed execution, scoped credentials, tool/MCP integrations, cost controls, and agent observability
BASIC QUALIFICATION:
• 12+ years experience in SRE, DevOps, or other SaaS operations.
• 3+ years of hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with HELM charts
• 5+ years experience with at least one programming language like Go, Python, Bash, Perl
• 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc).
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Hands-on experience building agentic AI systems in production — tool integrations, evaluation, and failure handling — beyond use of AI coding assistants
• Bachelors or Masters degree in Computer Science/Engineering or related field
OTHER QUALIFICATION:
• Track record of introducing AI into an engineering org's SDLC with measurable results, and the judgment to name where it should not be used.
• 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash and ways to scale these systems.
• 3+ years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $255,000 + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: LegionSubmit résumé / applyOpen job source
Principal Software Engineer, DevOps
Principal Software Engineer, DevOps
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging,
Principal Software Engineer, DevOps
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization, and more! Simply put, the SRE team keeps Legion running for our customers.
ROLES AND RESPONSIBILITIES:
• Support Legion’s public cloud platform, utilizing multiple cloud services and containerization
• Develop infrastructure automation leveraging Terraform, Chef, Jenkins, and Golang.
• Create and manage production alerts. Respond to alerts and conduct a root-cause investigation
• Develop automated operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• This role involves participation in on-call rotation
• Build and operate internal AI agents that reduce SRE toil — incident triage, runbook execution, alert enrichment, capacity and cost analysis — and own their guardrails, rollback, and reliability
• Own the platform that lets other engineers build agents safely: sandboxed execution, scoped credentials, tool/MCP integrations, cost controls, and agent observability
BASIC QUALIFICATION:
• 12+ years experience in SRE, DevOps, or other SaaS operations.
• 3+ years of hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with HELM charts
• 5+ years experience with at least one programming language like Go, Python, Bash, Perl
• 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc).
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Hands-on experience building agentic AI systems in production — tool integrations, evaluation, and failure handling — beyond use of AI coding assistants
• Bachelors or Masters degree in Computer Science/Engineering or related field
OTHER QUALIFICATION:
• Track record of introducing AI into an engineering org's SDLC with measurable results, and the judgment to name where it should not be used.
• 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash and ways to scale these systems.
• 3+ years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $255,000 + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Remote, United States
ABOUT POSITION:
Are you passionate about automation, DevOps, public cloud services, Kubernetes, and observability? As a site reliability engineer at Legion, you will be responsible for building the tools, infrastructure, and services to create a secure, highly scalable, and cost-effective AWS/Kubernetes-based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization, and more! Simply put, the SRE team keeps Legion running for our customers.
ROLES AND RESPONSIBILITIES:
• Support Legion’s public cloud platform, utilizing multiple cloud services and containerization
• Develop infrastructure automation leveraging Terraform, Chef, Jenkins, and Golang.
• Create and manage production alerts. Respond to alerts and conduct a root-cause investigation
• Develop automated operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• This role involves participation in on-call rotation
• Build and operate internal AI agents that reduce SRE toil — incident triage, runbook execution, alert enrichment, capacity and cost analysis — and own their guardrails, rollback, and reliability
• Own the platform that lets other engineers build agents safely: sandboxed execution, scoped credentials, tool/MCP integrations, cost controls, and agent observability
BASIC QUALIFICATION:
• 12+ years experience in SRE, DevOps, or other SaaS operations.
• 3+ years of hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with HELM charts
• 5+ years experience with at least one programming language like Go, Python, Bash, Perl
• 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc).
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Hands-on experience building agentic AI systems in production — tool integrations, evaluation, and failure handling — beyond use of AI coding assistants
• Bachelors or Masters degree in Computer Science/Engineering or related field
OTHER QUALIFICATION:
• Track record of introducing AI into an engineering org's SDLC with measurable results, and the judgment to name where it should not be used.
• 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash and ways to scale these systems.
• 3+ years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $220,000 - $255,000 + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: LegionSubmit résumé / applyOpen job source
Federal Customer Success Manager - DevOps
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Fed
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: SonatypeSubmit résumé / applyOpen job source
Federal Customer Success Manager - DevOps
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Fed
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: SonatypeSubmit résumé / applyOpen job source
Federal Customer Success Manager - DevOps
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Fed
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: SonatypeSubmit résumé / applyOpen job source
Federal Customer Success Manager - DevOps
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Fed
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: SonatypeSubmit résumé / applyOpen job source
Federal Customer Success Manager - DevOps
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Fed
Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for helping federal customers realize measurable value from their investment in Sonatype by driving adoption, retention, growth, and long-term customer advocacy.
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.
As a Federal Customer Success Manager (CSM), you will manage a portfolio primarily consisting of U.S. government customers with select State, Local, and Education customers through a scaled engagement model, using customer health, product usage, and lifecycle milestones to prioritize proactive engagement.
Your goal is to accelerate time-to-value, drive adoption and measurable outcomes, increase renewal confidence, and surface growth opportunities in partnership with the broader Sonatype account team, including Sales, Product, Engineering, and Marketing teams.
This role is not intended to be reactive “shadow support.” You will be expected to deliver proactive, outcomes-driven guidance, disciplined execution, and consistent customer leadership, while knowing when to pull in deeper subject-matter expertise as needed.
A defining expectation of this role is the use of GenAI as a regular part of your workflow. You are expected to use GenAI tools as a thought partner to improve the quality, clarity, and strategic rigor of your analysis, planning, and communication, while validating outputs and applying sound judgment.
Customer Outcomes and Value Realization
•
Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value.
•
Help customers connect Sonatype capabilities to their desired outcomes and success criteria, translating intent into clear next steps and measurable progress.
•
Provide proactive guidance on best practices, common pitfalls, and practical steps to improve customer success with Sonatype solutions.
•
Maintain a clear view of customer health and progress, identifying risk signals early and driving mitigation actions in partnership with internal teams as needed.
•
Bring strong product and domain credibility to guide best practices and prevent pitfalls (engaging Support and Services appropriately) while staying focused on outcomes, value realization, and forward momentum rather than becoming a reactive Q&A channel.
Scaled Engagement and Signal-Driven Execution
•
Operate in a scaled engagement model, prioritizing actions based on telemetry, usage signals, customer intelligence, and lifecycle milestones.
•
Use repeatable engagement approaches that deliver a consistent, high-quality customer experience across your portfolio.
•
Document key insights, actions, and outcomes to ensure continuity, clarity, and effective internal coordination.
Retention & Growth Support
•
Partner effectively with Sales, Sales Engineering, Support, Product, and Services to orchestrate the right expertise at the right time without creating unnecessary escalation churn.
•
Serve as a voice of the customer by capturing and sharing patterns, feedback, and friction points that improve product experience and customer outcomes.
•
This role focuses on post-sale customer experience. Commercial discussions, pricing, and contract matters are managed by the appropriate sales and contracting teams and are outside the scope of this role.
Reflexive GenAI Usage as a Standard
•
Use GenAI as a thought partner to improve the quality, clarity, and strategic rigor of analysis, planning, and communication, while validating outputs and applying sound judgment.
•
Apply GenAI to accelerate high-leverage work such as customer preparation, follow-up quality, success planning, messaging, and internal summaries. So you spend more time driving outcomes and less time on manual overhead.
•
Follow company guidance on responsible AI usage and data handling.
What Success Looks Like
•
Customers reach value more quickly and demonstrate measurable adoption and outcomes.
•
Engagement is proactive and structured, not dominated by reactive troubleshooting.
•
Renewal confidence increases through evidence of value, stakeholder alignment, and early risk mitigation.
•
Expansion opportunities are consistently identified and shared with Sales with clear customer context.
•
Advocacy and referenceability increase through identified champions, proof points, and coordinated customer storytelling.
•
Execution is high-quality and repeatable, enabling scale across a broader portfolio.
What We Are Looking For
•
You are a US civilian
•
4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers.
•
Experience working with civilian agencies, DoD, or Intelligence Community customers
•
Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators.
•
Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security).
•
Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels.
•
Comfort operating in a fast-paced environment that requires prioritization, focus, and consistent execution across a portfolio.
•
Demonstrated ownership, bias for action, and ability to manage multiple priorities with disciplined execution.
Additional Prefences
•
Experience working in FedRAMP, Air-Gapped, or regulated environments.
•
Experience working with State, Local, and Education customers.
•
Existing experience with software supply chain management.
•
Strong GenAI fluency and a demonstrated habit of using AI tools to improve execution, quality, and speed.
Things We Are Proud Of
•
5 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
•
2025 AI Compliance Solution of the Year - AI Breakthrough Awards
•
2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
•
2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
•
Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
•
Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the "Open Source Data Solution of the Year."
•
SD Times: Best in Show Security
•
Fast Company Best Workplaces for Innovators 2024
•
The Herd Top 100 Private Software Companies 2024.
•
Diversity & Inclusion Working Groups
•
Parental Leave Policy
•
Paid Volunteer Time Off (VTO)
Compensation
Additional Information
#LI-AL1
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: SonatypeSubmit résumé / applyOpen job source
Software Engineer, Infrastructure Security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: OpenAISubmit résumé / applyOpen job source
Software Engineer, Infrastructure Security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: OpenAISubmit résumé / applyOpen job source
Software Engineer, Infrastructure Security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: OpenAISubmit résumé / applyOpen job source
Software Engineer, Infrastructure Security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: OpenAISubmit résumé / applyOpen job source
Software Engineer, Infrastructure Security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security
About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
•
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
•
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
•
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
•
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
•
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
•
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
•
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
•
Deep understanding of security principles, best practices, and common vulnerabilities.
•
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
•
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
•
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
•
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
•
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
•
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
•
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin support · Open job source/application
Posted by: OpenAISubmit résumé / applyOpen job source
Manager, Site Reliability Engineering (Auth0)
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The SRE Leadership Team
The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders.
What You'll Be Doing
• Lead the SRE team's technical direction, translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams
• Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems
• Build infrastructure resilience, designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency
• Champion reliability best practices, establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts
• Mentor and develop SRE talent, elevating team capabilities through pair programming, design discussions, and code reviews while fostering a culture of continuous learning
• Represent reliability as a senior technical leader in architectural reviews and strategic planning, ensuring reliability is a core consideration in major engineering decisions
What You'll Bring to the Role
• 3+ years of hands-on team leadership in SRE or software engineering roles within cloud-native environments, combined with 8+ years of total industry experience
• Deep expertise in cloud platforms (AWS, Azure) and infrastructure as code (Terraform), with proven experience managing cloud-native architectures including containers, Kubernetes, microservices, and databases
• Strong programming skills in Go or Python, with a track record of building and maintaining production-grade tools, automation, and infrastructure solutions
• Data-driven mindset grounded in SRE principles: blameless culture, systematic problem-solving, and the ability to apply software engineering approaches to operational challenges
• Exceptional communication skills—both verbal and written—enabling you to drive clarity during high-pressure incidents and articulate complex concepts to diverse stakeholders
• Proven ability to build and lead high-performing teams in globally distributed, remote-first environments with strong interpersonal and collaboration skills
• Strategic vision and technical depth, combining leadership acumen with hands-on technical excellence and a passion for mentoring senior engineers and shaping team direction
Extra Credit
• Experience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale
• Contributions to open-source infrastructure or observability tooling
• Experience designing and implementing comprehensive incident response programs and runbook automation
Additional requirements:
• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
P13036
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$182,000—$250,800 USD
The Okta Experience
• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The SRE Leadership Team
The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders.
What You'll Be Doing
• Lead the SRE team's technical direction, translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams
• Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems
• Build infrastructure resilience, designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency
• Champion reliability best practices, establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts
• Mentor and develop SRE talent, elevating team capabilities through pair programming, design discussions, and code reviews while fostering a culture of continuous learning
• Represent reliability as a senior technical leader in architectural reviews and strategic planning, ensuring reliability is a core consideration in major engineering decisions
What You'll Bring to the Role
• 3+ years of hands-on team leadership in SRE or software engineering roles within cloud-native environments, combined with 8+ years of total industry experience
• Deep expertise in cloud platforms (AWS, Azure) and infrastructure as code (Terraform), with proven experience managing cloud-native architectures including containers, Kubernetes, microservices, and databases
• Strong programming skills in Go or Python, with a track record of building and maintaining production-grade tools, automation, and infrastructure solutions
• Data-driven mindset grounded in SRE principles: blameless culture, systematic problem-solving, and the ability to apply software engineering approaches to operational challenges
• Exceptional communication skills—both verbal and written—enabling you to drive clarity during high-pressure incidents and articulate complex concepts to diverse stakeholders
• Proven ability to build and lead high-performing teams in globally distributed, remote-first environments with strong interpersonal and collaboration skills
• Strategic vision and technical depth, combining leadership acumen with hands-on technical excellence and a passion for mentoring senior engineers and shaping team direction
Extra Credit
• Experience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale
• Contributions to open-source infrastructure or observability tooling
• Experience designing and implementing comprehensive incident response programs and runbook automation
Additional requirements:
• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
P13036
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$182,000—$250,800 USD
The Okta Experience
• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
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Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: OktaSubmit résumé / applyOpen job source
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Medical
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Medical Courier
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Warehouse / Fulfillment
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Warehouse Peak Gig Match 10
Demo gig job that matches the named warehouse candidate profile.
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Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 09
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 08
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
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Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
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Warehouse Peak Gig Match 06
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 05
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 04
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 03
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 02
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 01
Demo gig job that matches the named warehouse candidate profile.
Demo gig job that matches the named warehouse candidate profile.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 10
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 09
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 08
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 07
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 06
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 05
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 04
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 03
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 02
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
Warehouse Peak Gig Match 01
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Demo gig job for candidate matching, seasonal staffing, and text-alert training.
Posted: Oct 10, 2026 · Source: NagGenie Demo
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Warehouse Pick & Pack Gig
Short-term pick-and-pack shift with defined start and end time, attendance confirmation, and eligible Instant Pay after approval.
Short-term pick-and-pack shift with defined start and end time, attendance confirmation, and eligible Instant Pay after approval.
Posted: Oct 1, 2026 · Source: NagGenie Demo
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Workforce Opportunities
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Walking Delivery Person
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Delivery Driver Partner
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Delivery Driver
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Warehouse Associate
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Posted: Oct 1, 2026 · Source: US Jobs · Open job source/application
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Customer Recovery Team - Manager
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: NJ · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Customer Recovery Team - Manager
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin support · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Customer Recovery Team - Manager
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Customer Recovery Team - Manager
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin / Office · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Customer Recovery Team - Manager
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.
How You'll Make an Impact
As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts.
Our Customer Recovery Team
Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization.
What You Bring to the Team
• Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches
• Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts
• Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust
• Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization
• Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements
• Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams
• Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce
What Sets You Up for Success
• 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS
• At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows
• Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
• Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving
• Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
• Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
• Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models)
• Fluency in Spanish and English
• Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Cloudbeds Awards:
• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Staff Product Security Engineer
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Contractor NJ · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Staff Product Security Engineer
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Staff Product Security Engineer
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Staff Product Security Engineer
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
Reddit is hiring a Staff Product Security Engineer to make the secure path the easiest path for engineers and AI agents. You'll lead the design and delivery of secure frameworks, paved paths, and workflow-native controls that eliminate recurring vulnerability classes before they reach production. As AI-assisted development accelerates code velocity faster than manual review can absorb, this role exists to close that gap structurally — through guardrails, automation, and platform-level prevention that scale with the engineering org.
What You'll Do
• Build and evolve secure frameworks, guardrails, and library-level controls that make common vulnerability classes harder to introduce.
• Design security controls for AI-assisted development — including reusable rule packs and skills that shape how engineers and coding agents generate, review, and ship code.
• Embed security into the workflows engineers already use.
• Drive product security reviews for new launches and major architectural changes.
• Identify and eliminate systemic security debt.
• Shape strategy, influence architecture, and drive execution across teams.
What We're Looking For
• 8+ years of experience in software engineering, product security, or application security, with at least 2 years operating at a staff level of scope and impact.
• Proficiency in one or more languages (Go, Python, JS/TS).
• Experience designing, building, and operating production-quality systems and developer-facing platforms.
• Experience building secure frameworks, libraries, or guardrails that improve security across many teams at once.
• Demonstrated ability to integrate security into developer workflows: CI/CD, code review, release processes, and internal platforms.
• Clear communicator who can explain technical detail and business impact to both engineers and leadership.
• Comfortable in fast-moving environments where AI-assisted development is reshaping how software is built and reviewed.
• Experience with vulnerability discovery and remediation pipelines, including bug bounty or researcher-reported findings.
• Track record of mentoring engineers and raising the technical bar across a security or platform engineering org.
Preferred Qualifications
• Experience securing AI/LLM systems, agentic workflows, or AI-assisted development tooling.
• Familiarity with authentication/authorization systems, cloud-native platforms, and how to secure them.
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000—$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Gig / Contract · Open job source/application
Posted by: RedditSubmit résumé / applyOpen job source
Account Executive, SMB
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service,
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team!
Top qualities that we’re looking for:
- Deliver growth by achieving and exceeding sales targets by owning the sales cycle from product presentation, value proposition, negotiation, and deal closure.
• As you develop the sales opportunity, you will identify the necessary decision-makers and influencers of the prospective deal, working multiple stakeholders to make the close.
• You will be expected to understand our market, find creative ways to engage our potential customers, continually refine your sales tactics, and amplify our value proposition to clinicians and clinical operators.
- Inform product and marketing strategy.
• Understand the pain points and key business objectives of prospective partners.
• Provide strategic insights and feedback to the Product and Operations teams on what is working and what is not, to drive increased sales velocity and adoption.
• Occasionally, you will work cross-functionally with our Marketing team on external-facing promotional and marketing materials.
- Enable customer success.
• Collaborate with internal ops and our customer success team to transition new customers onto the platform after close and set-up these customers to realize the product’s value.
- Own strategic community building.
• Collaborate with our sales and business development teams to prospect for new opportunities and nurture existing relationships to convert targeted prospects into lifelong customers.
• Build a reputation and network in the community – get people excited to talk to you.
• Partner with CEO and other key team members on roadshow opportunities, locally and on the national stage.
What You’ll Bring
• 2+ years prior inside sales experience in B2B SaaS preferred
• Experience working with CRM software (Salesforce preferred)
• Ability to work within a team toward individual and collective goals
• Effective communication in all forms (written, verbal, and in-person)
• Excellent time management and organizational skills; attention to detail
• Ability to learn new software applications quickly
• Active listener with a passion for solving problems
• Willingness to maintain a high level of activity including daily call counts, email communication, and meetings with prospects
• Ability to travel on a quarterly basis
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team!
Top qualities that we’re looking for:
- Deliver growth by achieving and exceeding sales targets by owning the sales cycle from product presentation, value proposition, negotiation, and deal closure.
• As you develop the sales opportunity, you will identify the necessary decision-makers and influencers of the prospective deal, working multiple stakeholders to make the close.
• You will be expected to understand our market, find creative ways to engage our potential customers, continually refine your sales tactics, and amplify our value proposition to clinicians and clinical operators.
- Inform product and marketing strategy.
• Understand the pain points and key business objectives of prospective partners.
• Provide strategic insights and feedback to the Product and Operations teams on what is working and what is not, to drive increased sales velocity and adoption.
• Occasionally, you will work cross-functionally with our Marketing team on external-facing promotional and marketing materials.
- Enable customer success.
• Collaborate with internal ops and our customer success team to transition new customers onto the platform after close and set-up these customers to realize the product’s value.
- Own strategic community building.
• Collaborate with our sales and business development teams to prospect for new opportunities and nurture existing relationships to convert targeted prospects into lifelong customers.
• Build a reputation and network in the community – get people excited to talk to you.
• Partner with CEO and other key team members on roadshow opportunities, locally and on the national stage.
What You’ll Bring
• 2+ years prior inside sales experience in B2B SaaS preferred
• Experience working with CRM software (Salesforce preferred)
• Ability to work within a team toward individual and collective goals
• Effective communication in all forms (written, verbal, and in-person)
• Excellent time management and organizational skills; attention to detail
• Ability to learn new software applications quickly
• Active listener with a passion for solving problems
• Willingness to maintain a high level of activity including daily call counts, email communication, and meetings with prospects
• Ability to travel on a quarterly basis
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service · Open job source/application
Posted by: TekmetricSubmit résumé / applyOpen job source
Account Executive, SMB
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service,
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team!
Top qualities that we’re looking for:
- Deliver growth by achieving and exceeding sales targets by owning the sales cycle from product presentation, value proposition, negotiation, and deal closure.
• As you develop the sales opportunity, you will identify the necessary decision-makers and influencers of the prospective deal, working multiple stakeholders to make the close.
• You will be expected to understand our market, find creative ways to engage our potential customers, continually refine your sales tactics, and amplify our value proposition to clinicians and clinical operators.
- Inform product and marketing strategy.
• Understand the pain points and key business objectives of prospective partners.
• Provide strategic insights and feedback to the Product and Operations teams on what is working and what is not, to drive increased sales velocity and adoption.
• Occasionally, you will work cross-functionally with our Marketing team on external-facing promotional and marketing materials.
- Enable customer success.
• Collaborate with internal ops and our customer success team to transition new customers onto the platform after close and set-up these customers to realize the product’s value.
- Own strategic community building.
• Collaborate with our sales and business development teams to prospect for new opportunities and nurture existing relationships to convert targeted prospects into lifelong customers.
• Build a reputation and network in the community – get people excited to talk to you.
• Partner with CEO and other key team members on roadshow opportunities, locally and on the national stage.
What You’ll Bring
• 2+ years prior inside sales experience in B2B SaaS preferred
• Experience working with CRM software (Salesforce preferred)
• Ability to work within a team toward individual and collective goals
• Effective communication in all forms (written, verbal, and in-person)
• Excellent time management and organizational skills; attention to detail
• Ability to learn new software applications quickly
• Active listener with a passion for solving problems
• Willingness to maintain a high level of activity including daily call counts, email communication, and meetings with prospects
• Ability to travel on a quarterly basis
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team!
Top qualities that we’re looking for:
- Deliver growth by achieving and exceeding sales targets by owning the sales cycle from product presentation, value proposition, negotiation, and deal closure.
• As you develop the sales opportunity, you will identify the necessary decision-makers and influencers of the prospective deal, working multiple stakeholders to make the close.
• You will be expected to understand our market, find creative ways to engage our potential customers, continually refine your sales tactics, and amplify our value proposition to clinicians and clinical operators.
- Inform product and marketing strategy.
• Understand the pain points and key business objectives of prospective partners.
• Provide strategic insights and feedback to the Product and Operations teams on what is working and what is not, to drive increased sales velocity and adoption.
• Occasionally, you will work cross-functionally with our Marketing team on external-facing promotional and marketing materials.
- Enable customer success.
• Collaborate with internal ops and our customer success team to transition new customers onto the platform after close and set-up these customers to realize the product’s value.
- Own strategic community building.
• Collaborate with our sales and business development teams to prospect for new opportunities and nurture existing relationships to convert targeted prospects into lifelong customers.
• Build a reputation and network in the community – get people excited to talk to you.
• Partner with CEO and other key team members on roadshow opportunities, locally and on the national stage.
What You’ll Bring
• 2+ years prior inside sales experience in B2B SaaS preferred
• Experience working with CRM software (Salesforce preferred)
• Ability to work within a team toward individual and collective goals
• Effective communication in all forms (written, verbal, and in-person)
• Excellent time management and organizational skills; attention to detail
• Ability to learn new software applications quickly
• Active listener with a passion for solving problems
• Willingness to maintain a high level of activity including daily call counts, email communication, and meetings with prospects
• Ability to travel on a quarterly basis
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: TekmetricSubmit résumé / applyOpen job source
Senior Application Security Engineer
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along wi
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
Role Overview
The Senior Application Security Engineer is a senior individual contributor responsible for strengthening Apollo’s secure software development lifecycle and reducing application risk across product, platform, and AI-powered features.
This role blends deep code-level application security work with strong cross-functional partnership. It includes application security reviews, threat modeling, AppSec tooling, findings triage and remediation follow-through, external testing intake, and developer enablement.
This role is calibrated at the L6 senior-IC level: owning semi-annual or annual goals, solving ambiguous problems with sound judgment, improving operational processes, and driving meaningful cross-team collaboration and influence.
Key Responsibilities
Secure SDLC, design review, and threat modeling
• Own and continuously improve the secure software development lifecycle for Apollo applications so security is embedded into design, implementation, and deployment.
• Perform application security reviews, threat modeling, and deep code-level analysis for high-impact product, platform, and AI features before launch.
• Provide practical security architecture guidance to Engineering, Product, and IT teams
• Help define and maintain application-security guardrails, secure design expectations, code review standards, and risk models for new and existing systems.
Vulnerability management and hands-on remediation
• Drive execution-heavy vulnerability management across internal reviews, bug bounty, pentests, SCA/runtime findings, and other research signals, ensuring findings are validated, prioritized, routed clearly, and tracked through remediation and verification within SLAs.
• Go beyond identifying issues: read the code, explain root cause, propose the safest fix, and directly implement or support remediation when needed for complex vulnerabilities.
• Perform hands-on validation and offensive security testing of applications and fixes, including exploit development, bypass testing, adversarial thinking, and focused red-team-style exercises, to confirm remediations address the underlying issue rather than only the initial symptom.
• Work across the kinds of application security issues common in modern SaaS environments, including authentication and authorization weaknesses, access control risks, OAuth and CSRF design flaws, SSRF, cryptographic and verification issues, information disclosure and data exposure risks, unsafe execution and deserialization patterns, and dependency or runtime vulnerabilities.
• Apply clear, risk-based severity decisions using exploitability, data sensitivity, customer impact, and blast radius
Tooling, automation, and AI
• Configure and improve AppSec tooling and integrations, including SAST configuration, ignore lists, dashboards, and other controls that maintain useful coverage without excessive noise.
• Select, build, or refine security tooling, small automations, and workflow enrichments that reduce manual effort and scale AppSec operations responsibly.
• Use AI to automate, transform, and scale security and engineering-adjacent processes where it materially improves speed, consistency, or signal quality, while still validating outputs with strong engineering judgment.
• Embed AI-specific security checks into SSDLC reviews and code analysis, including input and output handling, AI-exposed APIs, prompt and response guardrails, and abuse or data-exfiltration paths.
• Partner cross-functionally on AI security requirements and controls so AI systems and AI-powered features are designed, deployed, and operated securely.
Engineering enablement and partnership
• Support and scale security enablement for engineers and security champions, including secure coding, AppSec, and AI-safety content.
• Provide actionable remediation guidance, secure patterns, and examples that help engineering teams fix issues quickly and correctly.
• Partner closely with Engineering, Product, Platform, Data, Legal, and other security teams to keep AppSec priorities aligned with business risk and product velocity.
• Produce clear documentation, metrics, and written narratives that improve AppSec visibility, observability, and decision-making.
What Good Looks Like
• Owns meaningful AppSec goals over a semi-annual or annual horizon and independently identifies the right solutions to ambiguous, open-ended problems.
• Drives cross-team collaboration and operational improvements beyond isolated tickets or one-off reviews
• Makes informed decisions by balancing technical detail, business context, customer trust, and long-term risk
• Sets a high bar for ownership, communication, mentoring, and technical judgment, and helps raise the effectiveness of peers and partner teams.
Required Skills & Experience
• 5+ years of software engineering or application security experience, with meaningful hands-on AppSec depth in modern SaaS environments.
• Strong software development skills and the ability to read, write, and ship production code; Ruby experience is highly valuable, and Python or similar scripting ability is a plus.
• Strong Linux and cloud fundamentals, ideally with experience in GCP-backed environments.
• Deep familiarity with common AppSec issues, secure design, secure authentication and authorization patterns, vulnerability management, and developer security tooling.
• Demonstrated ability to perform deep code review, penetration testing, and exploit-oriented validation, and to either fix vulnerabilities directly or work closely with engineers to land durable remediations that hold up against bypass attempts and variant analysis.
• Experience handling findings from bug bounty, pentests, internal reviews, or automated security tooling through closure and verification.
• Experience using AI-assisted tools, automations, APIs, or structured workflows to improve engineering or security processes at scale.
• Experience securing AI-powered systems or features, including AI API exposure, prompt and response handling, data protection, misuse scenarios, and monitoring expectations.
• Strong written and verbal communication, stakeholder management, and influencing skills across technical and non-technical partners.
Preferred Qualifications
• Experience supporting or leading security reviews for AI-native products, internal agents, or AI-assisted engineering workflows.
• Experience improving secure-by-design practices and AppSec observability in a fast-moving engineering organization
• Experience with security training, developer enablement, or security champions programs
• Relevant security certifications are a plus
Example Success Outcomes
• Improve the health and flow of AppSec findings by keeping prioritization, remediation, and verification moving within defined SLAs.
• Complete recurring application reviews or threat models for important systems and features
• Increase engineering adoption of secure patterns, AppSec tooling, and security training
• Reduce manual toil and improve AppSec signal quality through targeted automation and responsible use of AI-assisted workflows.
The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Tier 1 Pay Range (San Francisco, New York City, Seattle)
$218,000—$273,000 USD
Tier 2 Pay Range (All other US Locations)
$190,000—$237,000 USD
We are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You’ll Love Working at Apollo
At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.
Learn more here!
Role Overview
The Senior Application Security Engineer is a senior individual contributor responsible for strengthening Apollo’s secure software development lifecycle and reducing application risk across product, platform, and AI-powered features.
This role blends deep code-level application security work with strong cross-functional partnership. It includes application security reviews, threat modeling, AppSec tooling, findings triage and remediation follow-through, external testing intake, and developer enablement.
This role is calibrated at the L6 senior-IC level: owning semi-annual or annual goals, solving ambiguous problems with sound judgment, improving operational processes, and driving meaningful cross-team collaboration and influence.
Key Responsibilities
Secure SDLC, design review, and threat modeling
• Own and continuously improve the secure software development lifecycle for Apollo applications so security is embedded into design, implementation, and deployment.
• Perform application security reviews, threat modeling, and deep code-level analysis for high-impact product, platform, and AI features before launch.
• Provide practical security architecture guidance to Engineering, Product, and IT teams
• Help define and maintain application-security guardrails, secure design expectations, code review standards, and risk models for new and existing systems.
Vulnerability management and hands-on remediation
• Drive execution-heavy vulnerability management across internal reviews, bug bounty, pentests, SCA/runtime findings, and other research signals, ensuring findings are validated, prioritized, routed clearly, and tracked through remediation and verification within SLAs.
• Go beyond identifying issues: read the code, explain root cause, propose the safest fix, and directly implement or support remediation when needed for complex vulnerabilities.
• Perform hands-on validation and offensive security testing of applications and fixes, including exploit development, bypass testing, adversarial thinking, and focused red-team-style exercises, to confirm remediations address the underlying issue rather than only the initial symptom.
• Work across the kinds of application security issues common in modern SaaS environments, including authentication and authorization weaknesses, access control risks, OAuth and CSRF design flaws, SSRF, cryptographic and verification issues, information disclosure and data exposure risks, unsafe execution and deserialization patterns, and dependency or runtime vulnerabilities.
• Apply clear, risk-based severity decisions using exploitability, data sensitivity, customer impact, and blast radius
Tooling, automation, and AI
• Configure and improve AppSec tooling and integrations, including SAST configuration, ignore lists, dashboards, and other controls that maintain useful coverage without excessive noise.
• Select, build, or refine security tooling, small automations, and workflow enrichments that reduce manual effort and scale AppSec operations responsibly.
• Use AI to automate, transform, and scale security and engineering-adjacent processes where it materially improves speed, consistency, or signal quality, while still validating outputs with strong engineering judgment.
• Embed AI-specific security checks into SSDLC reviews and code analysis, including input and output handling, AI-exposed APIs, prompt and response guardrails, and abuse or data-exfiltration paths.
• Partner cross-functionally on AI security requirements and controls so AI systems and AI-powered features are designed, deployed, and operated securely.
Engineering enablement and partnership
• Support and scale security enablement for engineers and security champions, including secure coding, AppSec, and AI-safety content.
• Provide actionable remediation guidance, secure patterns, and examples that help engineering teams fix issues quickly and correctly.
• Partner closely with Engineering, Product, Platform, Data, Legal, and other security teams to keep AppSec priorities aligned with business risk and product velocity.
• Produce clear documentation, metrics, and written narratives that improve AppSec visibility, observability, and decision-making.
What Good Looks Like
• Owns meaningful AppSec goals over a semi-annual or annual horizon and independently identifies the right solutions to ambiguous, open-ended problems.
• Drives cross-team collaboration and operational improvements beyond isolated tickets or one-off reviews
• Makes informed decisions by balancing technical detail, business context, customer trust, and long-term risk
• Sets a high bar for ownership, communication, mentoring, and technical judgment, and helps raise the effectiveness of peers and partner teams.
Required Skills & Experience
• 5+ years of software engineering or application security experience, with meaningful hands-on AppSec depth in modern SaaS environments.
• Strong software development skills and the ability to read, write, and ship production code; Ruby experience is highly valuable, and Python or similar scripting ability is a plus.
• Strong Linux and cloud fundamentals, ideally with experience in GCP-backed environments.
• Deep familiarity with common AppSec issues, secure design, secure authentication and authorization patterns, vulnerability management, and developer security tooling.
• Demonstrated ability to perform deep code review, penetration testing, and exploit-oriented validation, and to either fix vulnerabilities directly or work closely with engineers to land durable remediations that hold up against bypass attempts and variant analysis.
• Experience handling findings from bug bounty, pentests, internal reviews, or automated security tooling through closure and verification.
• Experience using AI-assisted tools, automations, APIs, or structured workflows to improve engineering or security processes at scale.
• Experience securing AI-powered systems or features, including AI API exposure, prompt and response handling, data protection, misuse scenarios, and monitoring expectations.
• Strong written and verbal communication, stakeholder management, and influencing skills across technical and non-technical partners.
Preferred Qualifications
• Experience supporting or leading security reviews for AI-native products, internal agents, or AI-assisted engineering workflows.
• Experience improving secure-by-design practices and AppSec observability in a fast-moving engineering organization
• Experience with security training, developer enablement, or security champions programs
• Relevant security certifications are a plus
Example Success Outcomes
• Improve the health and flow of AppSec findings by keeping prioritization, remediation, and verification moving within defined SLAs.
• Complete recurring application reviews or threat models for important systems and features
• Increase engineering adoption of secure patterns, AppSec tooling, and security training
• Reduce manual toil and improve AppSec signal quality through targeted automation and responsible use of AI-assisted workflows.
The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Tier 1 Pay Range (San Francisco, New York City, Seattle)
$218,000—$273,000 USD
Tier 2 Pay Range (All other US Locations)
$190,000—$237,000 USD
We are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You’ll Love Working at Apollo
At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.
Learn more here!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Apollo.ioSubmit résumé / applyOpen job source
Account Executive, Mid Market
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service,
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
• We're looking for a high-energy, self-motivated AE to own the full sales cycle — targeting multi-location auto repair groups and independent shops ready to scale, with a goal of 2/3 accounts per month, averaging 15-20 rooftops
• Own the full sales cycle from prospecting and discovery through negotiation and close.
• Navigate multiple 8-10 stakeholders to identify decision-makers and move deals forward.
• Develop creative outreach strategies and articulate Tekmetric's value proposition to shop owners and operators. Inform product and marketing strategy.
• Surface pain points and business objectives of prospective shop owners and multi-rooftop operators.
• Share data-driven insights with Product and Operations to improve sales velocity and adoption. Enable customer success.
• Partner with Onboarding on results-based Proof of Concepts and ensure seamless sales-to-implementation handoffs.
• Introduce new clients to their Customer Success Manager, setting them up for long-term value and sub-1% churn. Own your pipeline.
• Actively prospect, request referrals, and nurture relationships to build a healthy, self-sourced pipeline.
• Build your reputation in the auto repair community and represent Tekmetric at local and national roadshows.
What You’ll Bring
• 3–5 years of B2B SaaS sales experience in a mid-market or full-cycle closing role
• Auto service industry knowledge strongly preferred — understanding how shops and SMS platforms operate is a significant advantage
• Proficiency with CRM software (Salesforce preferred)
• Self-motivated and able to create your own structure — non-negotiable
• Project mindset: can manage a complex, multi-stakeholder sales cycle with discipline
• Strong communicator, active listener, and problem solver with sharp time management
• Willingness and ability to travel up to 50% — non-negotiable
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
• We're looking for a high-energy, self-motivated AE to own the full sales cycle — targeting multi-location auto repair groups and independent shops ready to scale, with a goal of 2/3 accounts per month, averaging 15-20 rooftops
• Own the full sales cycle from prospecting and discovery through negotiation and close.
• Navigate multiple 8-10 stakeholders to identify decision-makers and move deals forward.
• Develop creative outreach strategies and articulate Tekmetric's value proposition to shop owners and operators. Inform product and marketing strategy.
• Surface pain points and business objectives of prospective shop owners and multi-rooftop operators.
• Share data-driven insights with Product and Operations to improve sales velocity and adoption. Enable customer success.
• Partner with Onboarding on results-based Proof of Concepts and ensure seamless sales-to-implementation handoffs.
• Introduce new clients to their Customer Success Manager, setting them up for long-term value and sub-1% churn. Own your pipeline.
• Actively prospect, request referrals, and nurture relationships to build a healthy, self-sourced pipeline.
• Build your reputation in the auto repair community and represent Tekmetric at local and national roadshows.
What You’ll Bring
• 3–5 years of B2B SaaS sales experience in a mid-market or full-cycle closing role
• Auto service industry knowledge strongly preferred — understanding how shops and SMS platforms operate is a significant advantage
• Proficiency with CRM software (Salesforce preferred)
• Self-motivated and able to create your own structure — non-negotiable
• Project mindset: can manage a complex, multi-stakeholder sales cycle with discipline
• Strong communicator, active listener, and problem solver with sharp time management
• Willingness and ability to travel up to 50% — non-negotiable
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service · Open job source/application
Posted by: TekmetricSubmit résumé / applyOpen job source
Account Executive, Mid Market
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service,
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
• We're looking for a high-energy, self-motivated AE to own the full sales cycle — targeting multi-location auto repair groups and independent shops ready to scale, with a goal of 2/3 accounts per month, averaging 15-20 rooftops
• Own the full sales cycle from prospecting and discovery through negotiation and close.
• Navigate multiple 8-10 stakeholders to identify decision-makers and move deals forward.
• Develop creative outreach strategies and articulate Tekmetric's value proposition to shop owners and operators. Inform product and marketing strategy.
• Surface pain points and business objectives of prospective shop owners and multi-rooftop operators.
• Share data-driven insights with Product and Operations to improve sales velocity and adoption. Enable customer success.
• Partner with Onboarding on results-based Proof of Concepts and ensure seamless sales-to-implementation handoffs.
• Introduce new clients to their Customer Success Manager, setting them up for long-term value and sub-1% churn. Own your pipeline.
• Actively prospect, request referrals, and nurture relationships to build a healthy, self-sourced pipeline.
• Build your reputation in the auto repair community and represent Tekmetric at local and national roadshows.
What You’ll Bring
• 3–5 years of B2B SaaS sales experience in a mid-market or full-cycle closing role
• Auto service industry knowledge strongly preferred — understanding how shops and SMS platforms operate is a significant advantage
• Proficiency with CRM software (Salesforce preferred)
• Self-motivated and able to create your own structure — non-negotiable
• Project mindset: can manage a complex, multi-stakeholder sales cycle with discipline
• Strong communicator, active listener, and problem solver with sharp time management
• Willingness and ability to travel up to 50% — non-negotiable
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
• We're looking for a high-energy, self-motivated AE to own the full sales cycle — targeting multi-location auto repair groups and independent shops ready to scale, with a goal of 2/3 accounts per month, averaging 15-20 rooftops
• Own the full sales cycle from prospecting and discovery through negotiation and close.
• Navigate multiple 8-10 stakeholders to identify decision-makers and move deals forward.
• Develop creative outreach strategies and articulate Tekmetric's value proposition to shop owners and operators. Inform product and marketing strategy.
• Surface pain points and business objectives of prospective shop owners and multi-rooftop operators.
• Share data-driven insights with Product and Operations to improve sales velocity and adoption. Enable customer success.
• Partner with Onboarding on results-based Proof of Concepts and ensure seamless sales-to-implementation handoffs.
• Introduce new clients to their Customer Success Manager, setting them up for long-term value and sub-1% churn. Own your pipeline.
• Actively prospect, request referrals, and nurture relationships to build a healthy, self-sourced pipeline.
• Build your reputation in the auto repair community and represent Tekmetric at local and national roadshows.
What You’ll Bring
• 3–5 years of B2B SaaS sales experience in a mid-market or full-cycle closing role
• Auto service industry knowledge strongly preferred — understanding how shops and SMS platforms operate is a significant advantage
• Proficiency with CRM software (Salesforce preferred)
• Self-motivated and able to create your own structure — non-negotiable
• Project mindset: can manage a complex, multi-stakeholder sales cycle with discipline
• Strong communicator, active listener, and problem solver with sharp time management
• Willingness and ability to travel up to 50% — non-negotiable
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: TekmetricSubmit résumé / applyOpen job source
Center-Based Board Certified Behavior Analyst
Are you a BCBA looking for a workplace that values your expertise, offers strong clinical support, and provides real career growth?
At Centria, we prioritize your success by eliminating operational burdens, allowing you to focus on what you do best: delivering exceptional ABA therapy and making a difference in children's lives, in a purpose-built clinical setting.
Compensation and Incentives:
Let's Talk! We know that outstanding clinical quality is invaluable, and we are ready to compensate accordingly. We invi
Are you a BCBA looking for a workplace that values your expertise, offers strong clinical support, and provides real career growth?
At Centria, we prioritize your success by eliminating operational burdens, allowing you to focus on what you do best: delivering exceptional ABA therapy and making a difference in children's lives, in a purpose-built clinical setting.
Compensation and Incentives:
Let's Talk! We know that outstanding clinical quality is invaluable, and we are ready to compensate accordingly. We invite all applicants to share their salary expectations, and we are fully prepared to tailor a package that reflects your unique clinical experience and value.
This position offers:
1. Base salary up to $105,000 (based on experience).
2. Signing bonus.
3. Monthly and weekly bonus structure averaging $1,000 or more per month!
What Centria Offers:
• Flexible, Purposeful Work – Work from home while leading in-home ABA services across multiple locations, ensuring access to care for families in need.
• Tech That Works for You – Our proprietary CareConnect platform makes remote supervision, programming, documentation, and progress monitoring seamless and intuitive.
• Assent-Based Care, Anywhere – Support in-home teams using Practical Functional Assessment, Skills-Based Treatment, and assent-based practices, delivered in natural environments that support generalization.
• Real Work-Life Balance – Predictable caseloads, manageable schedules, and dedicated support teams mean no last-minute chaos and no burnout.
• You're Never Alone – With layered support from Clinical Directors, Area Clinical Directors, and our Clinical Excellence Team, you'll always have someone in your corner.
• No Operational Headaches – We handle the logistics. From scheduling to onboarding of technicians, our operations team keeps everything running smoothly behind the scenes.
• Career Growth on Your Terms – Whether you're mentoring the next generation of BCBAs, leading clinical training, or stepping into leadership, we support your growth.
• We Invest in You – From CEU stipends and paid CEU days to exclusive internal training events, we’re serious about keeping you sharp—and helping you level up.
• Perks That Actually Matter – Annual, all-inclusive vacation for two, early wage access, a company car or mileage reimbursement, and full benefits.
• No Non-Compete – We don’t believe in holding people back. If we’re not the right long-term fit, you’ll still leave better prepared for your next step.
Your Role & Impact as a BCBA
• Deliver high-quality clinical oversight for in-home ABA services via telehealth
• Provide remote coaching, supervision, and support to Behavior Technicians in the field
• Develop and implement assent-based, individualized behavior plans following ABA principles
• Lead virtual family training sessions to reinforce strategies and drive consistency
• Maintain high-quality clinical services through regular supervision and data-driven decision-making
At Centria, you’re not just a BCBA - you’re a clinical leader, a mentor, and a changemaker. If you’re ready to grow your career without sacrificing your values, apply today and join a team that invests in your clinical excellence!
Centria is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
At Centria, we prioritize your success by eliminating operational burdens, allowing you to focus on what you do best: delivering exceptional ABA therapy and making a difference in children's lives, in a purpose-built clinical setting.
Compensation and Incentives:
Let's Talk! We know that outstanding clinical quality is invaluable, and we are ready to compensate accordingly. We invite all applicants to share their salary expectations, and we are fully prepared to tailor a package that reflects your unique clinical experience and value.
This position offers:
1. Base salary up to $105,000 (based on experience).
2. Signing bonus.
3. Monthly and weekly bonus structure averaging $1,000 or more per month!
What Centria Offers:
• Flexible, Purposeful Work – Work from home while leading in-home ABA services across multiple locations, ensuring access to care for families in need.
• Tech That Works for You – Our proprietary CareConnect platform makes remote supervision, programming, documentation, and progress monitoring seamless and intuitive.
• Assent-Based Care, Anywhere – Support in-home teams using Practical Functional Assessment, Skills-Based Treatment, and assent-based practices, delivered in natural environments that support generalization.
• Real Work-Life Balance – Predictable caseloads, manageable schedules, and dedicated support teams mean no last-minute chaos and no burnout.
• You're Never Alone – With layered support from Clinical Directors, Area Clinical Directors, and our Clinical Excellence Team, you'll always have someone in your corner.
• No Operational Headaches – We handle the logistics. From scheduling to onboarding of technicians, our operations team keeps everything running smoothly behind the scenes.
• Career Growth on Your Terms – Whether you're mentoring the next generation of BCBAs, leading clinical training, or stepping into leadership, we support your growth.
• We Invest in You – From CEU stipends and paid CEU days to exclusive internal training events, we’re serious about keeping you sharp—and helping you level up.
• Perks That Actually Matter – Annual, all-inclusive vacation for two, early wage access, a company car or mileage reimbursement, and full benefits.
• No Non-Compete – We don’t believe in holding people back. If we’re not the right long-term fit, you’ll still leave better prepared for your next step.
Your Role & Impact as a BCBA
• Deliver high-quality clinical oversight for in-home ABA services via telehealth
• Provide remote coaching, supervision, and support to Behavior Technicians in the field
• Develop and implement assent-based, individualized behavior plans following ABA principles
• Lead virtual family training sessions to reinforce strategies and drive consistency
• Maintain high-quality clinical services through regular supervision and data-driven decision-making
At Centria, you’re not just a BCBA - you’re a clinical leader, a mentor, and a changemaker. If you’re ready to grow your career without sacrificing your values, apply today and join a team that invests in your clinical excellence!
Centria is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Centria AutismSubmit résumé / applyOpen job source
Senior Trust and Safety Manager
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About Function & Getlabs
In 2026, Function acquired Getlabs, the leading provider of at-home diagnostics. Getlabs has delivered convenient at home diagnostic testing nationwide, allowing our customers to have access to healthcare in the comfort of their own homes. By bringing Getlabs into Function’s ecosystem, we’re making it easier than ever for everyone to access world-class diagnostics with advanced lab testing and cutting-edge technology — creating the most comprehensive preventive health platform on the market.
Function Health was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health.
About the Role
We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce. Every day, our phlebotomists enter members’ homes alone. This role exists to make sure they are prepared, equipped, and protected — and to make Function’s stance on their safety unmistakable. You will work with our People, Field Operations, Clinical, Legal, and Product teams to stand the program up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the field relies on, sourcing and deploying tangible safety solutions, and building an education program that keeps safety front of mind long after launch.
The ideal candidate is comfortable working through ambiguity, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment. You have built a program from zero before — written the first policy, selected the first tool, run the first training — and you are as effective drafting policy with Legal as you are standing in a field team huddle explaining why it matters. As the first dedicated owner of this function, your work will directly shape how we protect a field workforce scaling from hundreds to thousands.
This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact we’d love to meet you.
Key Responsibilities:
•
Run discovery and prioritize risk. Map incident history and field-reported issues, identify our blind spots and highest-severity risks, define what is in and out of scope for Trust & Safety, and deliver a leadership-ready proposal that formally establishes the program.
•
Own the Trust & Safety roadmap. Sequence immediate fixes against longer-term initiatives, and set the launch dates, training milestones, and continuing education calendar the organization plans around.
•
Build the policy and workflow library. Author internal policies, emergency response and escalation workflows, incident reporting and investigation standards, and post-incident review practices — and keep them current.
•
Source, evaluate, and deploy safety solutions. Explore hardware such as body cameras and panic buttons alongside no-capital internal solutions like pre-shift vehicle checks; own vendor selection, pilot, rollout, and adoption.
•
Build and run field education. Create the Trust & Safety education library, launch the program with a company-wide rollout, and sustain it through ongoing content in the formats the field will actually consume — huddles, lunch and learns, in-app content, written and audio.
•
Partner closely with Legal and Privacy. Anything touching recording, monitoring, patient identification, or additional data collection clears legal review before it reaches the field.
•
Serve as the escalation point for serious incidents. Respond quickly and with genuine care for the team member involved, coordinate across People, Field Ops, Clinical, and Legal, and close the loop with the individual and the organization.
•
Define and report the metrics that prove it works. Incident rate and severity, response time, training completion and engagement, and workers’ compensation claims and renewal outcomes — used to drive company-wide buy-in, not just to report status.
Qualifications / Skills:
•
6+ years in trust & safety, workplace safety/EHS, risk, corporate security, or field operations, including 2+ years owning programs or leading people. Experience supporting a distributed, in-person workforce is essential.
•
A track record of building a function from zero — not inheriting and maintaining an established one.
•
Working knowledge of workplace safety and incident management: injury response, investigation practices, OSHA recordkeeping, and workers’ compensation.
•
Experience partnering with Legal and Privacy on sensitive programs involving recording, employee monitoring, or PII/PHI handling.
•
Excellent written communication — you can produce a policy, an executive memo, and a field-facing training module with equal clarity.
•
Demonstrated ability to drive adoption of programs frontline employees may initially resist; you earn trust with field teams rather than mandating from a distance.
•
Highly organized and self-directed, comfortable owning a roadmap with many dependencies and few established processes.
•
Genuine care for people. Team members will come to you on their worst day at work.
Nice to have:
•
Experience in healthcare, home health, mobile phlebotomy, field services, or logistics — any industry with lone workers entering private residences.
•
Familiarity with lone-worker safety technology: body cameras, panic buttons, GPS check-in systems, dashcams, or fleet telematics.
•
Certifications such as CSP, ASP, or OHST, or formal de-escalation and crisis intervention training.
•
Experience building an education library or LMS curriculum and driving measurable completion.
•
Multi-state employment law exposure, particularly consent-to-record and employee monitoring requirements.
We have great benefits to make your life easier so you can focus on what you're best at:
• Competitive salary (110K-140K)
•
Valuable stock option plan
•
Medical, dental and vision insurance options
•
Flexible and unlimited vacation
•
A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
Compensation
Additional Information
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About Function & Getlabs
In 2026, Function acquired Getlabs, the leading provider of at-home diagnostics. Getlabs has delivered convenient at home diagnostic testing nationwide, allowing our customers to have access to healthcare in the comfort of their own homes. By bringing Getlabs into Function’s ecosystem, we’re making it easier than ever for everyone to access world-class diagnostics with advanced lab testing and cutting-edge technology — creating the most comprehensive preventive health platform on the market.
Function Health was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health.
About the Role
We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce. Every day, our phlebotomists enter members’ homes alone. This role exists to make sure they are prepared, equipped, and protected — and to make Function’s stance on their safety unmistakable. You will work with our People, Field Operations, Clinical, Legal, and Product teams to stand the program up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the field relies on, sourcing and deploying tangible safety solutions, and building an education program that keeps safety front of mind long after launch.
The ideal candidate is comfortable working through ambiguity, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment. You have built a program from zero before — written the first policy, selected the first tool, run the first training — and you are as effective drafting policy with Legal as you are standing in a field team huddle explaining why it matters. As the first dedicated owner of this function, your work will directly shape how we protect a field workforce scaling from hundreds to thousands.
This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact we’d love to meet you.
Key Responsibilities:
•
Run discovery and prioritize risk. Map incident history and field-reported issues, identify our blind spots and highest-severity risks, define what is in and out of scope for Trust & Safety, and deliver a leadership-ready proposal that formally establishes the program.
•
Own the Trust & Safety roadmap. Sequence immediate fixes against longer-term initiatives, and set the launch dates, training milestones, and continuing education calendar the organization plans around.
•
Build the policy and workflow library. Author internal policies, emergency response and escalation workflows, incident reporting and investigation standards, and post-incident review practices — and keep them current.
•
Source, evaluate, and deploy safety solutions. Explore hardware such as body cameras and panic buttons alongside no-capital internal solutions like pre-shift vehicle checks; own vendor selection, pilot, rollout, and adoption.
•
Build and run field education. Create the Trust & Safety education library, launch the program with a company-wide rollout, and sustain it through ongoing content in the formats the field will actually consume — huddles, lunch and learns, in-app content, written and audio.
•
Partner closely with Legal and Privacy. Anything touching recording, monitoring, patient identification, or additional data collection clears legal review before it reaches the field.
•
Serve as the escalation point for serious incidents. Respond quickly and with genuine care for the team member involved, coordinate across People, Field Ops, Clinical, and Legal, and close the loop with the individual and the organization.
•
Define and report the metrics that prove it works. Incident rate and severity, response time, training completion and engagement, and workers’ compensation claims and renewal outcomes — used to drive company-wide buy-in, not just to report status.
Qualifications / Skills:
•
6+ years in trust & safety, workplace safety/EHS, risk, corporate security, or field operations, including 2+ years owning programs or leading people. Experience supporting a distributed, in-person workforce is essential.
•
A track record of building a function from zero — not inheriting and maintaining an established one.
•
Working knowledge of workplace safety and incident management: injury response, investigation practices, OSHA recordkeeping, and workers’ compensation.
•
Experience partnering with Legal and Privacy on sensitive programs involving recording, employee monitoring, or PII/PHI handling.
•
Excellent written communication — you can produce a policy, an executive memo, and a field-facing training module with equal clarity.
•
Demonstrated ability to drive adoption of programs frontline employees may initially resist; you earn trust with field teams rather than mandating from a distance.
•
Highly organized and self-directed, comfortable owning a roadmap with many dependencies and few established processes.
•
Genuine care for people. Team members will come to you on their worst day at work.
Nice to have:
•
Experience in healthcare, home health, mobile phlebotomy, field services, or logistics — any industry with lone workers entering private residences.
•
Familiarity with lone-worker safety technology: body cameras, panic buttons, GPS check-in systems, dashcams, or fleet telematics.
•
Certifications such as CSP, ASP, or OHST, or formal de-escalation and crisis intervention training.
•
Experience building an education library or LMS curriculum and driving measurable completion.
•
Multi-state employment law exposure, particularly consent-to-record and employee monitoring requirements.
We have great benefits to make your life easier so you can focus on what you're best at:
• Competitive salary (110K-140K)
•
Valuable stock option plan
•
Medical, dental and vision insurance options
•
Flexible and unlimited vacation
•
A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
Compensation
Additional Information
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service · Open job source/application
Posted by: GetlabsSubmit résumé / applyOpen job source
Senior Trust and Safety Manager
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About Function & Getlabs
In 2026, Function acquired Getlabs, the leading provider of at-home diagnostics. Getlabs has delivered convenient at home diagnostic testing nationwide, allowing our customers to have access to healthcare in the comfort of their own homes. By bringing Getlabs into Function’s ecosystem, we’re making it easier than ever for everyone to access world-class diagnostics with advanced lab testing and cutting-edge technology — creating the most comprehensive preventive health platform on the market.
Function Health was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health.
About the Role
We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce. Every day, our phlebotomists enter members’ homes alone. This role exists to make sure they are prepared, equipped, and protected — and to make Function’s stance on their safety unmistakable. You will work with our People, Field Operations, Clinical, Legal, and Product teams to stand the program up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the field relies on, sourcing and deploying tangible safety solutions, and building an education program that keeps safety front of mind long after launch.
The ideal candidate is comfortable working through ambiguity, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment. You have built a program from zero before — written the first policy, selected the first tool, run the first training — and you are as effective drafting policy with Legal as you are standing in a field team huddle explaining why it matters. As the first dedicated owner of this function, your work will directly shape how we protect a field workforce scaling from hundreds to thousands.
This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact we’d love to meet you.
Key Responsibilities:
•
Run discovery and prioritize risk. Map incident history and field-reported issues, identify our blind spots and highest-severity risks, define what is in and out of scope for Trust & Safety, and deliver a leadership-ready proposal that formally establishes the program.
•
Own the Trust & Safety roadmap. Sequence immediate fixes against longer-term initiatives, and set the launch dates, training milestones, and continuing education calendar the organization plans around.
•
Build the policy and workflow library. Author internal policies, emergency response and escalation workflows, incident reporting and investigation standards, and post-incident review practices — and keep them current.
•
Source, evaluate, and deploy safety solutions. Explore hardware such as body cameras and panic buttons alongside no-capital internal solutions like pre-shift vehicle checks; own vendor selection, pilot, rollout, and adoption.
•
Build and run field education. Create the Trust & Safety education library, launch the program with a company-wide rollout, and sustain it through ongoing content in the formats the field will actually consume — huddles, lunch and learns, in-app content, written and audio.
•
Partner closely with Legal and Privacy. Anything touching recording, monitoring, patient identification, or additional data collection clears legal review before it reaches the field.
•
Serve as the escalation point for serious incidents. Respond quickly and with genuine care for the team member involved, coordinate across People, Field Ops, Clinical, and Legal, and close the loop with the individual and the organization.
•
Define and report the metrics that prove it works. Incident rate and severity, response time, training completion and engagement, and workers’ compensation claims and renewal outcomes — used to drive company-wide buy-in, not just to report status.
Qualifications / Skills:
•
6+ years in trust & safety, workplace safety/EHS, risk, corporate security, or field operations, including 2+ years owning programs or leading people. Experience supporting a distributed, in-person workforce is essential.
•
A track record of building a function from zero — not inheriting and maintaining an established one.
•
Working knowledge of workplace safety and incident management: injury response, investigation practices, OSHA recordkeeping, and workers’ compensation.
•
Experience partnering with Legal and Privacy on sensitive programs involving recording, employee monitoring, or PII/PHI handling.
•
Excellent written communication — you can produce a policy, an executive memo, and a field-facing training module with equal clarity.
•
Demonstrated ability to drive adoption of programs frontline employees may initially resist; you earn trust with field teams rather than mandating from a distance.
•
Highly organized and self-directed, comfortable owning a roadmap with many dependencies and few established processes.
•
Genuine care for people. Team members will come to you on their worst day at work.
Nice to have:
•
Experience in healthcare, home health, mobile phlebotomy, field services, or logistics — any industry with lone workers entering private residences.
•
Familiarity with lone-worker safety technology: body cameras, panic buttons, GPS check-in systems, dashcams, or fleet telematics.
•
Certifications such as CSP, ASP, or OHST, or formal de-escalation and crisis intervention training.
•
Experience building an education library or LMS curriculum and driving measurable completion.
•
Multi-state employment law exposure, particularly consent-to-record and employee monitoring requirements.
We have great benefits to make your life easier so you can focus on what you're best at:
• Competitive salary (110K-140K)
•
Valuable stock option plan
•
Medical, dental and vision insurance options
•
Flexible and unlimited vacation
•
A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
Compensation
Additional Information
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About Function & Getlabs
In 2026, Function acquired Getlabs, the leading provider of at-home diagnostics. Getlabs has delivered convenient at home diagnostic testing nationwide, allowing our customers to have access to healthcare in the comfort of their own homes. By bringing Getlabs into Function’s ecosystem, we’re making it easier than ever for everyone to access world-class diagnostics with advanced lab testing and cutting-edge technology — creating the most comprehensive preventive health platform on the market.
Function Health was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health.
About the Role
We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce. Every day, our phlebotomists enter members’ homes alone. This role exists to make sure they are prepared, equipped, and protected — and to make Function’s stance on their safety unmistakable. You will work with our People, Field Operations, Clinical, Legal, and Product teams to stand the program up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the field relies on, sourcing and deploying tangible safety solutions, and building an education program that keeps safety front of mind long after launch.
The ideal candidate is comfortable working through ambiguity, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment. You have built a program from zero before — written the first policy, selected the first tool, run the first training — and you are as effective drafting policy with Legal as you are standing in a field team huddle explaining why it matters. As the first dedicated owner of this function, your work will directly shape how we protect a field workforce scaling from hundreds to thousands.
This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact we’d love to meet you.
Key Responsibilities:
•
Run discovery and prioritize risk. Map incident history and field-reported issues, identify our blind spots and highest-severity risks, define what is in and out of scope for Trust & Safety, and deliver a leadership-ready proposal that formally establishes the program.
•
Own the Trust & Safety roadmap. Sequence immediate fixes against longer-term initiatives, and set the launch dates, training milestones, and continuing education calendar the organization plans around.
•
Build the policy and workflow library. Author internal policies, emergency response and escalation workflows, incident reporting and investigation standards, and post-incident review practices — and keep them current.
•
Source, evaluate, and deploy safety solutions. Explore hardware such as body cameras and panic buttons alongside no-capital internal solutions like pre-shift vehicle checks; own vendor selection, pilot, rollout, and adoption.
•
Build and run field education. Create the Trust & Safety education library, launch the program with a company-wide rollout, and sustain it through ongoing content in the formats the field will actually consume — huddles, lunch and learns, in-app content, written and audio.
•
Partner closely with Legal and Privacy. Anything touching recording, monitoring, patient identification, or additional data collection clears legal review before it reaches the field.
•
Serve as the escalation point for serious incidents. Respond quickly and with genuine care for the team member involved, coordinate across People, Field Ops, Clinical, and Legal, and close the loop with the individual and the organization.
•
Define and report the metrics that prove it works. Incident rate and severity, response time, training completion and engagement, and workers’ compensation claims and renewal outcomes — used to drive company-wide buy-in, not just to report status.
Qualifications / Skills:
•
6+ years in trust & safety, workplace safety/EHS, risk, corporate security, or field operations, including 2+ years owning programs or leading people. Experience supporting a distributed, in-person workforce is essential.
•
A track record of building a function from zero — not inheriting and maintaining an established one.
•
Working knowledge of workplace safety and incident management: injury response, investigation practices, OSHA recordkeeping, and workers’ compensation.
•
Experience partnering with Legal and Privacy on sensitive programs involving recording, employee monitoring, or PII/PHI handling.
•
Excellent written communication — you can produce a policy, an executive memo, and a field-facing training module with equal clarity.
•
Demonstrated ability to drive adoption of programs frontline employees may initially resist; you earn trust with field teams rather than mandating from a distance.
•
Highly organized and self-directed, comfortable owning a roadmap with many dependencies and few established processes.
•
Genuine care for people. Team members will come to you on their worst day at work.
Nice to have:
•
Experience in healthcare, home health, mobile phlebotomy, field services, or logistics — any industry with lone workers entering private residences.
•
Familiarity with lone-worker safety technology: body cameras, panic buttons, GPS check-in systems, dashcams, or fleet telematics.
•
Certifications such as CSP, ASP, or OHST, or formal de-escalation and crisis intervention training.
•
Experience building an education library or LMS curriculum and driving measurable completion.
•
Multi-state employment law exposure, particularly consent-to-record and employee monitoring requirements.
We have great benefits to make your life easier so you can focus on what you're best at:
• Competitive salary (110K-140K)
•
Valuable stock option plan
•
Medical, dental and vision insurance options
•
Flexible and unlimited vacation
•
A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
Compensation
Additional Information
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: GetlabsSubmit résumé / applyOpen job source
Mobile Phlebotomist
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
We are always taking applications for our full-time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision.
The FT shift is Mon-Fri, 5am-2pm.
Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
Please check out this Day in the life of Getlabs phlebotomist video!
At Getlabs, you will:
• Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories
• Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
• Ability to adapt in a rapid high-growth environment
• Maintain close communication with the operations and patient experience team during business hours
What we are looking for:
• Phlebotomy certification from an accredited agency
• 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
• Experience processing samples
• Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to drive in the dark - first appointments may be as early as 5am!
• Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching
• Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking
• Ability to work independently or in a team environment under minimal supervision
• Reliable transportation and clean driving record
• Bonus Qualifications: Fluent in Spanish
We have great benefits to make your life easier so you can focus on what you're best at:
• W2 employment at $21-$23/hr
• Flexible schedule
• Mileage reimbursement
• A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
Compensation
Additional Information
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
We are always taking applications for our full-time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision.
The FT shift is Mon-Fri, 5am-2pm.
Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
Please check out this Day in the life of Getlabs phlebotomist video!
At Getlabs, you will:
• Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories
• Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
• Ability to adapt in a rapid high-growth environment
• Maintain close communication with the operations and patient experience team during business hours
What we are looking for:
• Phlebotomy certification from an accredited agency
• 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
• Experience processing samples
• Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to drive in the dark - first appointments may be as early as 5am!
• Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching
• Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking
• Ability to work independently or in a team environment under minimal supervision
• Reliable transportation and clean driving record
• Bonus Qualifications: Fluent in Spanish
We have great benefits to make your life easier so you can focus on what you're best at:
• W2 employment at $21-$23/hr
• Flexible schedule
• Mileage reimbursement
• A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
Compensation
Additional Information
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service · Open job source/application
Posted by: GetlabsSubmit résumé / applyOpen job source
Mobile Phlebotomist
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
We are always taking applications for our full-time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision.
The FT shift is Mon-Fri, 5am-2pm.
Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
Please check out this Day in the life of Getlabs phlebotomist video!
At Getlabs, you will:
• Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories
• Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
• Ability to adapt in a rapid high-growth environment
• Maintain close communication with the operations and patient experience team during business hours
What we are looking for:
• Phlebotomy certification from an accredited agency
• 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
• Experience processing samples
• Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to drive in the dark - first appointments may be as early as 5am!
• Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching
• Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking
• Ability to work independently or in a team environment under minimal supervision
• Reliable transportation and clean driving record
• Bonus Qualifications: Fluent in Spanish
We have great benefits to make your life easier so you can focus on what you're best at:
• W2 employment at $21-$23/hr
• Flexible schedule
• Mileage reimbursement
• A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
Compensation
Additional Information
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
We are always taking applications for our full-time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision.
The FT shift is Mon-Fri, 5am-2pm.
Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
Please check out this Day in the life of Getlabs phlebotomist video!
At Getlabs, you will:
• Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories
• Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
• Ability to adapt in a rapid high-growth environment
• Maintain close communication with the operations and patient experience team during business hours
What we are looking for:
• Phlebotomy certification from an accredited agency
• 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
• Experience processing samples
• Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to drive in the dark - first appointments may be as early as 5am!
• Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching
• Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking
• Ability to work independently or in a team environment under minimal supervision
• Reliable transportation and clean driving record
• Bonus Qualifications: Fluent in Spanish
We have great benefits to make your life easier so you can focus on what you're best at:
• W2 employment at $21-$23/hr
• Flexible schedule
• Mileage reimbursement
• A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
Compensation
Additional Information
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: GetlabsSubmit résumé / applyOpen job source
Forward Deployed Engineer
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a perfor
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a Forward Deployed Engineer to help customers maximize the value they get out of OpenVM and the Axiom Proving API. You'll design compelling product demos, execute pilots, and work closely with teams across crypto and fintech to integrate ZK into their products with OpenVM. Beyond the sales process, you will own technical customer relationships by customizing OpenVM for user needs and ensuring successful product impact. You will also help shape our product roadmap by deeply understanding and communicating customer needs.
We are looking for someone with strong technical skills, the ability to work across the stack, and a product- and customer-first mindset. We also value the ability to make pragmatic design choices to solve customer problems while maintaining sustainable engineering practices.
Who you are
•
You have a strong track record of shipping full-stack products across frontend and backend using Python, Typescript, or comparable stacks.
•
You are familiar with deploying applications using k8s and Terraform.
•
You’re a clear communicator and relationship-builder. You're comfortable discussing complex technical topics with customers in all roles and levels.
•
You thrive in ambiguous environments and have a strong bias towards action.
•
You have an extremely strong work ethic.
Bonuses
•
You have experience selling a product or doing customer-facing work.
•
You have experience with cryptography or blockchain engineering.
•
You are proficient in Rust, C/C++, Go, or a similar backend language.
Why join us
•
You’ll be an early employee with ownership to make key technical/product decisions.
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry and beyond.
•
You’ll receive a competitive salary with equity.
•
You will work with and receive mentorship from an exceptional team.
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a Forward Deployed Engineer to help customers maximize the value they get out of OpenVM and the Axiom Proving API. You'll design compelling product demos, execute pilots, and work closely with teams across crypto and fintech to integrate ZK into their products with OpenVM. Beyond the sales process, you will own technical customer relationships by customizing OpenVM for user needs and ensuring successful product impact. You will also help shape our product roadmap by deeply understanding and communicating customer needs.
We are looking for someone with strong technical skills, the ability to work across the stack, and a product- and customer-first mindset. We also value the ability to make pragmatic design choices to solve customer problems while maintaining sustainable engineering practices.
Who you are
•
You have a strong track record of shipping full-stack products across frontend and backend using Python, Typescript, or comparable stacks.
•
You are familiar with deploying applications using k8s and Terraform.
•
You’re a clear communicator and relationship-builder. You're comfortable discussing complex technical topics with customers in all roles and levels.
•
You thrive in ambiguous environments and have a strong bias towards action.
•
You have an extremely strong work ethic.
Bonuses
•
You have experience selling a product or doing customer-facing work.
•
You have experience with cryptography or blockchain engineering.
•
You are proficient in Rust, C/C++, Go, or a similar backend language.
Why join us
•
You’ll be an early employee with ownership to make key technical/product decisions.
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry and beyond.
•
You’ll receive a competitive salary with equity.
•
You will work with and receive mentorship from an exceptional team.
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: AxiomSubmit résumé / applyOpen job source
Distributed Systems Engineer
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a perfor
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Contractor NJ · Open job source/application
Posted by: AxiomSubmit résumé / applyOpen job source
Distributed Systems Engineer
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a perfor
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: AxiomSubmit résumé / applyOpen job source
Distributed Systems Engineer
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a perfor
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: AxiomSubmit résumé / applyOpen job source
Distributed Systems Engineer
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a perfor
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a distributed systems engineer to join a startup using zero-knowledge proofs to scale smart contract applications. You will be responsible for building Rust-based rollup nodes and sequencers to deliver zero-knowledge proof based products on-chain. Your work will require designing secure and efficient systems and making design choices to enable rapid development without sacrificing security.
We are looking for someone with strong engineering design skills, a security mindset, and the ability to design and implement blockchain protocols. We also value the ability to make pragmatic technology choices which empower our small team.
Who you are
•
You are fluent in Rust, C++, or a similarly performant backend language. We work primarily in Rust.
•
You have experience deploying and monitoring high uptime applications to production in the cloud using orchestration and containerization (Docker, Terraform, Kubernetes).
•
You have experience working within a large production codebase.
•
You are extremely detail oriented and have a security mindset.
•
You’re a clear communicator and value collaboration.
•
You have a bias towards action and extremely strong work ethic.
Bonuses
•
You have experience working with blockchain nodes like Geth, Reth, or similar.
•
You have experience with low-level details of Ethereum.
•
You have experience working in an adversarial or security critical environment.
Why work with us
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry
•
You’ll receive a competitive salary with equity
•
You will work with and receive mentorship from an exceptional team
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Gig / Contract · Open job source/application
Posted by: AxiomSubmit résumé / applyOpen job source
ZK Proof Engineer
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a perfor
About Us
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a ZK Proof Engineer who will implement and optimize cutting-edge cryptographic code for zero-knowledge proof generation. You will be responsible for building systems to interface between low-level computer systems like the RISC-V ISA, compiler frameworks like LLVM, and database backends and connecting them with cutting-edge zero-knowledge proof systems. The role will involve both optimizing ZK provers and implementing novel ZK circuits. Your work will require making design choices to enable rapid development of secure and efficient systems.
We are looking for someone with strong engineering design skills, the ability to work across the stack, and a security mindset. We also value the ability to make pragmatic technology choices which empower our small team without adding too much overhead.
Who you are
•
You have a strong background in math/cryptography, or strong problem-solving skills and interest in zero-knowledge proofs.
•
You have proficiency in Rust, C/C++, or a similarly performant backend language. We work primarily in Rust.
•
You are extremely detail oriented and have a security mindset.
•
You’ve worked on challenging software projects and have an eye for performance.
•
You’re a clear communicator and value collaboration.
•
You have a strong bias towards action.
•
You have an extremely strong work ethic.
Bonuses
•
You have experience with compiler frameworks like LLVM or MLIR.
•
You've worked with aspects of low level computer architecture like RISC-V or programmed FGPAs or other custom hardware.
•
You have experience with database backends, including experience with query planning or low level query engines.
•
You've done research in mathematics, theoretical computer science, or theoretical physics.
•
You have experience with low-level details of Ethereum
We welcome diverse backgrounds. Some non-traditional profiles that may be a good fit include high-frequency trading, math/physics/CS academia, and hardware engineering.
Why join us
•
You’ll be one of the earliest employees with ownership to make key technical/product decisions.
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry.
•
You’ll receive a competitive salary with equity.
•
You will work with and receive mentorship from an exceptional team.
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
Axiom is using zero-knowledge proofs to enable new types of verifiable and private software applications, starting with crypto and fintech. We are a small but incredibly strong team backed by the best investors in crypto. We’re looking for exceptional people who are excited to work on challenging and impactful problems in a fast-paced environment. Our office is in NYC and working in person in NY is our strong preference, but we're open to remote candidates as well.
We recently released OpenVM, a performant and modular zkVM framework built for customization and extensibility. OpenVM allows developers to verify the correct execution of arbitrary computer programs in a flexible and performant way. We are building ZK-enabled products using OpenVM and supporting teams building on OpenVM.
The Role
We are looking for a ZK Proof Engineer who will implement and optimize cutting-edge cryptographic code for zero-knowledge proof generation. You will be responsible for building systems to interface between low-level computer systems like the RISC-V ISA, compiler frameworks like LLVM, and database backends and connecting them with cutting-edge zero-knowledge proof systems. The role will involve both optimizing ZK provers and implementing novel ZK circuits. Your work will require making design choices to enable rapid development of secure and efficient systems.
We are looking for someone with strong engineering design skills, the ability to work across the stack, and a security mindset. We also value the ability to make pragmatic technology choices which empower our small team without adding too much overhead.
Who you are
•
You have a strong background in math/cryptography, or strong problem-solving skills and interest in zero-knowledge proofs.
•
You have proficiency in Rust, C/C++, or a similarly performant backend language. We work primarily in Rust.
•
You are extremely detail oriented and have a security mindset.
•
You’ve worked on challenging software projects and have an eye for performance.
•
You’re a clear communicator and value collaboration.
•
You have a strong bias towards action.
•
You have an extremely strong work ethic.
Bonuses
•
You have experience with compiler frameworks like LLVM or MLIR.
•
You've worked with aspects of low level computer architecture like RISC-V or programmed FGPAs or other custom hardware.
•
You have experience with database backends, including experience with query planning or low level query engines.
•
You've done research in mathematics, theoretical computer science, or theoretical physics.
•
You have experience with low-level details of Ethereum
We welcome diverse backgrounds. Some non-traditional profiles that may be a good fit include high-frequency trading, math/physics/CS academia, and hardware engineering.
Why join us
•
You’ll be one of the earliest employees with ownership to make key technical/product decisions.
•
You’ll be working on groundbreaking tech that has the potential to be a key piece of infrastructure for the crypto industry.
•
You’ll receive a competitive salary with equity.
•
You will work with and receive mentorship from an exceptional team.
Our Team
Our founders Yi Sun and Jonathan Wang met while studying math at Harvard and have been working on ZK since 2021. Together, they wrote some of the most performant ZK circuits for elliptic curve cryptography and Ethereum data reads before starting Axiom.
Before Axiom, Yi was a professor at UChicago Statistics and did a math PhD at MIT. He was previously an advisor for Gauntlet and worked at an HFT startup from inception to profitable trading. Jonathan published number theory research in top math journals and did a math PhD at UChicago.
The rest of our small but incredibly strong team includes alums of Applied Intuition, Coinbase, Color, Neon, Google, and Perplexity as well as math / CS PhDs and IMO / IPhO / Codeforces winners. We look forward to working with you!
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: AxiomSubmit résumé / applyOpen job source
Growth Marketing Manager, Foundry
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Foundry is a standalone division inside Instructure, built to generate new revenue with AI
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Foundry is a standalone division inside Instructure, built to generate new revenue with AI-built products. You’re the growth engine for the pods. In the core business, this work splits across product marketing, demand generation, content, and lifecycle teams; here, it’s one person doing all of it — finding the message that lands, filling the early-access pipeline, and turning a working product into paying customers. You’ll set positioning, generate demand, and own the funnel from first touch to renewal, working hand in hand with Pod Founders who are selling as they build. This is a blank-page job: most pods start with no category, no audience list, and no playbook, and you’ll build all three. The role reports to the President, Foundry, with a matrixed dotted line to Instructure’s Marketing leadership.
What you’ll do:
•
Own positioning and messaging. Craft the value proposition, naming, and packaging input for products customers have never heard of, and maintain messaging frameworks by segment across K12, higher education, and business and government.
•
Run go-to-market and launch. Own go-to-market readiness for pilots, early access, and general availability — timelines, channels, pricing input, and the launch assets that carry the story.
•
Build the demand engine. Generate pipeline through campaigns, audience building, early-access recruiting, and the top of the funnel that feeds the Founder’s selling.
•
Drive content. Create the collateral, digital content, and customer-facing assets that build demand and make the differentiation obvious.
•
Be the market and customer expert. Become the go-to expert on the portfolio’s customers and competitors, and feed that insight back into product and pricing.
•
Own lifecycle and adoption. Once customers land, drive adoption, expansion, and retention with consistent, value-based messaging.
•
Measure and adjust. Track funnel and campaign performance against pipeline and revenue, and change course fast when the numbers say so.
What you’ll need:
•
Five or more years in product, portfolio, or growth marketing, ideally in ed tech or a related industry, with new-product launches under your belt.
•
A demonstrated ability to drive go-to-market strategy and execute strategic product launches end to end.
•
Demand-generation range — campaigns, funnel, and audience building — not just positioning and decks.
•
Strong writing, with a portfolio of strategically focused content and collateral.
•
The ability to influence executive and cross-functional teams, and to present to groups large and small, virtually and in person.
•
A full-stack marketer’s range — you do product marketing, demand generation, content, and lifecycle yourself, and you market to fill pipeline and close revenue, not to win awards.
This role isn’t for everyone:
You should probably pass if:
•
You want to own one slice — just messaging, or just campaigns — and hand off the rest.
•
You need an established brand and a built-in audience to market into. Here you build the category.
•
You measure success by impressions and activity rather than by pipeline and revenue.
•
You want a large marketing organization with clear lanes. This is one person, broad scope, and fast.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
•
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
•
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
•
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
•
Comprehensive wellness programs and mental health support
•
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
•
The technology and tools you need to do your best work
•
Motivosity employee recognition program
•
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Foundry is a standalone division inside Instructure, built to generate new revenue with AI-built products. You’re the growth engine for the pods. In the core business, this work splits across product marketing, demand generation, content, and lifecycle teams; here, it’s one person doing all of it — finding the message that lands, filling the early-access pipeline, and turning a working product into paying customers. You’ll set positioning, generate demand, and own the funnel from first touch to renewal, working hand in hand with Pod Founders who are selling as they build. This is a blank-page job: most pods start with no category, no audience list, and no playbook, and you’ll build all three. The role reports to the President, Foundry, with a matrixed dotted line to Instructure’s Marketing leadership.
What you’ll do:
•
Own positioning and messaging. Craft the value proposition, naming, and packaging input for products customers have never heard of, and maintain messaging frameworks by segment across K12, higher education, and business and government.
•
Run go-to-market and launch. Own go-to-market readiness for pilots, early access, and general availability — timelines, channels, pricing input, and the launch assets that carry the story.
•
Build the demand engine. Generate pipeline through campaigns, audience building, early-access recruiting, and the top of the funnel that feeds the Founder’s selling.
•
Drive content. Create the collateral, digital content, and customer-facing assets that build demand and make the differentiation obvious.
•
Be the market and customer expert. Become the go-to expert on the portfolio’s customers and competitors, and feed that insight back into product and pricing.
•
Own lifecycle and adoption. Once customers land, drive adoption, expansion, and retention with consistent, value-based messaging.
•
Measure and adjust. Track funnel and campaign performance against pipeline and revenue, and change course fast when the numbers say so.
What you’ll need:
•
Five or more years in product, portfolio, or growth marketing, ideally in ed tech or a related industry, with new-product launches under your belt.
•
A demonstrated ability to drive go-to-market strategy and execute strategic product launches end to end.
•
Demand-generation range — campaigns, funnel, and audience building — not just positioning and decks.
•
Strong writing, with a portfolio of strategically focused content and collateral.
•
The ability to influence executive and cross-functional teams, and to present to groups large and small, virtually and in person.
•
A full-stack marketer’s range — you do product marketing, demand generation, content, and lifecycle yourself, and you market to fill pipeline and close revenue, not to win awards.
This role isn’t for everyone:
You should probably pass if:
•
You want to own one slice — just messaging, or just campaigns — and hand off the rest.
•
You need an established brand and a built-in audience to market into. Here you build the category.
•
You measure success by impressions and activity rather than by pipeline and revenue.
•
You want a large marketing organization with clear lanes. This is one person, broad scope, and fast.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
•
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
•
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
•
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
•
Comprehensive wellness programs and mental health support
•
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
•
The technology and tools you need to do your best work
•
Motivosity employee recognition program
•
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: InstructureSubmit résumé / applyOpen job source
Senior Technical Writer
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We're looking for a Senior Technical Writer to join our extraordinary documentation team at Ping Identity. Reporting to one of the Technical Documentation Managers, you'll be working on documentation for one or more products in Ping Identity’s portfolio for various audiences within a Docs-as-Code environment. This role is open to remote or hybrid (Denver, CO or Austin, TX) candidates in the United States.
You will:
• Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
• Deliver documentation for cloud-based services and/or on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
• Investigate, research, and learn our products and the standards they depend on
• Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
• Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
• Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
• Follow the software development lifecycle process closely to anticipate and ascertain documentation needs
• Provide constructive structural and technical edits for writers or developer-contributed content.
You have:
• Prior experience or exposure to software development, including familiarity with Agile development methodologies
• Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
• Demonstrated ability to proactively explore unreleased features, test early-stage software, and gather insights independently while engaging with engineering teams
• Experience using markdown languages, version control tools, single-source techniques, metadata/tagging, and integrated development environments (IDEs)
• Experience with Jira and Confluence or similar project management platforms
• Experience using AI assistants (Claude, ChatGPT, Gemini, Copilot) for code generation, use case creation, draft summarization, and style guide checking
• Understanding of how documentation sites are built and published (Jenkins, Antora)
• Demonstrated ability to collaborate effectively face to face and remotely
• Provided constructive structural and technical edits for writers or developer-contributed content
• A dual-audience mindset, with the ability to craft engaging, user-friendly content for humans while structuring documentation for seamless consumption by AI tools, search engines, and coding assistants.
You have the advantage if you have experience:
• Working in a Docs-as-Code environment
• Scripting/programming (Java, Bash, Python, or JavaScript)
• Building, installing, configuring, and debugging client and server software
• Documenting identity and access management applications for power users
• Documenting for a developer audience, especially API documentation
• Simplifying complex content
• Adapting and demonstrating a willingness to learn new technologies and tools
• Writing and maintaining AI skill files and instructions for AI agents and developer tooling.
Salary Range: $95,000–$115,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
Our Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We're looking for a Senior Technical Writer to join our extraordinary documentation team at Ping Identity. Reporting to one of the Technical Documentation Managers, you'll be working on documentation for one or more products in Ping Identity’s portfolio for various audiences within a Docs-as-Code environment. This role is open to remote or hybrid (Denver, CO or Austin, TX) candidates in the United States.
You will:
• Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
• Deliver documentation for cloud-based services and/or on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
• Investigate, research, and learn our products and the standards they depend on
• Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
• Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
• Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
• Follow the software development lifecycle process closely to anticipate and ascertain documentation needs
• Provide constructive structural and technical edits for writers or developer-contributed content.
You have:
• Prior experience or exposure to software development, including familiarity with Agile development methodologies
• Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
• Demonstrated ability to proactively explore unreleased features, test early-stage software, and gather insights independently while engaging with engineering teams
• Experience using markdown languages, version control tools, single-source techniques, metadata/tagging, and integrated development environments (IDEs)
• Experience with Jira and Confluence or similar project management platforms
• Experience using AI assistants (Claude, ChatGPT, Gemini, Copilot) for code generation, use case creation, draft summarization, and style guide checking
• Understanding of how documentation sites are built and published (Jenkins, Antora)
• Demonstrated ability to collaborate effectively face to face and remotely
• Provided constructive structural and technical edits for writers or developer-contributed content
• A dual-audience mindset, with the ability to craft engaging, user-friendly content for humans while structuring documentation for seamless consumption by AI tools, search engines, and coding assistants.
You have the advantage if you have experience:
• Working in a Docs-as-Code environment
• Scripting/programming (Java, Bash, Python, or JavaScript)
• Building, installing, configuring, and debugging client and server software
• Documenting identity and access management applications for power users
• Documenting for a developer audience, especially API documentation
• Simplifying complex content
• Adapting and demonstrating a willingness to learn new technologies and tools
• Writing and maintaining AI skill files and instructions for AI agents and developer tooling.
Salary Range: $95,000–$115,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
Our Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Customer Service · Open job source/application
Posted by: Ping IdentitySubmit résumé / applyOpen job source
Senior Technical Writer
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We're looking for a Senior Technical Writer to join our extraordinary documentation team at Ping Identity. Reporting to one of the Technical Documentation Managers, you'll be working on documentation for one or more products in Ping Identity’s portfolio for various audiences within a Docs-as-Code environment. This role is open to remote or hybrid (Denver, CO or Austin, TX) candidates in the United States.
You will:
• Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
• Deliver documentation for cloud-based services and/or on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
• Investigate, research, and learn our products and the standards they depend on
• Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
• Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
• Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
• Follow the software development lifecycle process closely to anticipate and ascertain documentation needs
• Provide constructive structural and technical edits for writers or developer-contributed content.
You have:
• Prior experience or exposure to software development, including familiarity with Agile development methodologies
• Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
• Demonstrated ability to proactively explore unreleased features, test early-stage software, and gather insights independently while engaging with engineering teams
• Experience using markdown languages, version control tools, single-source techniques, metadata/tagging, and integrated development environments (IDEs)
• Experience with Jira and Confluence or similar project management platforms
• Experience using AI assistants (Claude, ChatGPT, Gemini, Copilot) for code generation, use case creation, draft summarization, and style guide checking
• Understanding of how documentation sites are built and published (Jenkins, Antora)
• Demonstrated ability to collaborate effectively face to face and remotely
• Provided constructive structural and technical edits for writers or developer-contributed content
• A dual-audience mindset, with the ability to craft engaging, user-friendly content for humans while structuring documentation for seamless consumption by AI tools, search engines, and coding assistants.
You have the advantage if you have experience:
• Working in a Docs-as-Code environment
• Scripting/programming (Java, Bash, Python, or JavaScript)
• Building, installing, configuring, and debugging client and server software
• Documenting identity and access management applications for power users
• Documenting for a developer audience, especially API documentation
• Simplifying complex content
• Adapting and demonstrating a willingness to learn new technologies and tools
• Writing and maintaining AI skill files and instructions for AI agents and developer tooling.
Salary Range: $95,000–$115,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
Our Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We're looking for a Senior Technical Writer to join our extraordinary documentation team at Ping Identity. Reporting to one of the Technical Documentation Managers, you'll be working on documentation for one or more products in Ping Identity’s portfolio for various audiences within a Docs-as-Code environment. This role is open to remote or hybrid (Denver, CO or Austin, TX) candidates in the United States.
You will:
• Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
• Deliver documentation for cloud-based services and/or on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
• Investigate, research, and learn our products and the standards they depend on
• Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
• Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
• Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
• Follow the software development lifecycle process closely to anticipate and ascertain documentation needs
• Provide constructive structural and technical edits for writers or developer-contributed content.
You have:
• Prior experience or exposure to software development, including familiarity with Agile development methodologies
• Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
• Demonstrated ability to proactively explore unreleased features, test early-stage software, and gather insights independently while engaging with engineering teams
• Experience using markdown languages, version control tools, single-source techniques, metadata/tagging, and integrated development environments (IDEs)
• Experience with Jira and Confluence or similar project management platforms
• Experience using AI assistants (Claude, ChatGPT, Gemini, Copilot) for code generation, use case creation, draft summarization, and style guide checking
• Understanding of how documentation sites are built and published (Jenkins, Antora)
• Demonstrated ability to collaborate effectively face to face and remotely
• Provided constructive structural and technical edits for writers or developer-contributed content
• A dual-audience mindset, with the ability to craft engaging, user-friendly content for humans while structuring documentation for seamless consumption by AI tools, search engines, and coding assistants.
You have the advantage if you have experience:
• Working in a Docs-as-Code environment
• Scripting/programming (Java, Bash, Python, or JavaScript)
• Building, installing, configuring, and debugging client and server software
• Documenting identity and access management applications for power users
• Documenting for a developer audience, especially API documentation
• Simplifying complex content
• Adapting and demonstrating a willingness to learn new technologies and tools
• Writing and maintaining AI skill files and instructions for AI agents and developer tooling.
Salary Range: $95,000–$115,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
Our Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Ping IdentitySubmit résumé / applyOpen job source
Senior Technical Writer
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We're looking for a Senior Technical Writer to join our extraordinary documentation team at Ping Identity. Reporting to one of the Technical Documentation Managers, you'll be working on documentation for one or more products in Ping Identity’s portfolio for various audiences within a Docs-as-Code environment. This role is open to remote or hybrid (Denver, CO or Austin, TX) candidates in the United States.
You will:
• Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
• Deliver documentation for cloud-based services and/or on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
• Investigate, research, and learn our products and the standards they depend on
• Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
• Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
• Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
• Follow the software development lifecycle process closely to anticipate and ascertain documentation needs
• Provide constructive structural and technical edits for writers or developer-contributed content.
You have:
• Prior experience or exposure to software development, including familiarity with Agile development methodologies
• Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
• Demonstrated ability to proactively explore unreleased features, test early-stage software, and gather insights independently while engaging with engineering teams
• Experience using markdown languages, version control tools, single-source techniques, metadata/tagging, and integrated development environments (IDEs)
• Experience with Jira and Confluence or similar project management platforms
• Experience using AI assistants (Claude, ChatGPT, Gemini, Copilot) for code generation, use case creation, draft summarization, and style guide checking
• Understanding of how documentation sites are built and published (Jenkins, Antora)
• Demonstrated ability to collaborate effectively face to face and remotely
• Provided constructive structural and technical edits for writers or developer-contributed content
• A dual-audience mindset, with the ability to craft engaging, user-friendly content for humans while structuring documentation for seamless consumption by AI tools, search engines, and coding assistants.
You have the advantage if you have experience:
• Working in a Docs-as-Code environment
• Scripting/programming (Java, Bash, Python, or JavaScript)
• Building, installing, configuring, and debugging client and server software
• Documenting identity and access management applications for power users
• Documenting for a developer audience, especially API documentation
• Simplifying complex content
• Adapting and demonstrating a willingness to learn new technologies and tools
• Writing and maintaining AI skill files and instructions for AI agents and developer tooling.
Salary Range: $95,000–$115,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
Our Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
We're looking for a Senior Technical Writer to join our extraordinary documentation team at Ping Identity. Reporting to one of the Technical Documentation Managers, you'll be working on documentation for one or more products in Ping Identity’s portfolio for various audiences within a Docs-as-Code environment. This role is open to remote or hybrid (Denver, CO or Austin, TX) candidates in the United States.
You will:
• Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services
• Deliver documentation for cloud-based services and/or on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps
• Investigate, research, and learn our products and the standards they depend on
• Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases
• Advocate for documentation throughout the software development lifecycle during product planning and feature scoping meetings.
• Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub
• Follow the software development lifecycle process closely to anticipate and ascertain documentation needs
• Provide constructive structural and technical edits for writers or developer-contributed content.
You have:
• Prior experience or exposure to software development, including familiarity with Agile development methodologies
• Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision
• Demonstrated ability to proactively explore unreleased features, test early-stage software, and gather insights independently while engaging with engineering teams
• Experience using markdown languages, version control tools, single-source techniques, metadata/tagging, and integrated development environments (IDEs)
• Experience with Jira and Confluence or similar project management platforms
• Experience using AI assistants (Claude, ChatGPT, Gemini, Copilot) for code generation, use case creation, draft summarization, and style guide checking
• Understanding of how documentation sites are built and published (Jenkins, Antora)
• Demonstrated ability to collaborate effectively face to face and remotely
• Provided constructive structural and technical edits for writers or developer-contributed content
• A dual-audience mindset, with the ability to craft engaging, user-friendly content for humans while structuring documentation for seamless consumption by AI tools, search engines, and coding assistants.
You have the advantage if you have experience:
• Working in a Docs-as-Code environment
• Scripting/programming (Java, Bash, Python, or JavaScript)
• Building, installing, configuring, and debugging client and server software
• Documenting identity and access management applications for power users
• Documenting for a developer audience, especially API documentation
• Simplifying complex content
• Adapting and demonstrating a willingness to learn new technologies and tools
• Writing and maintaining AI skill files and instructions for AI agents and developer tooling.
Salary Range: $95,000–$115,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
Our Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin support · Open job source/application
Posted by: Ping IdentitySubmit résumé / applyOpen job source
Sales Development Representative
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud AP
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Deepgram is looking for an Inbound Sales Development Representative to drive new customers and revenue to our rapidly growing company. You will create sales opportunities for Deepgram as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram’s Revenue organization and will play a pivotal role in growing our top-line revenue to new heights!
What You'll Do
•
Work with our Partnerships team, Account Executives, and your fellow SDRs to build a strong sales pipeline of new logos, striving to exceed quarterly sales targets
•
Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
•
Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition
•
Research companies to find new speech recognition use cases and opportunities in the market
You’ll Love This Role If You
•
Value having leadership that has tenure and a track record of success
•
Thrive working with A Players as cross-functional partners across GTM
•
Understand the importance of selling a product that is market validated and can deliver on its technical promise
•
Are passionate about what Deepgram is building and how we are changing what is possible with speech
•
Are eager to launch your sales career towards enterprise sales
It’s Important to Us That You Have
•
1+ year of customer-facing work experience in SaaS
•
Prior sales experience selling a technical product
•
Dynamic written and verbal communication skills
•
Empathy and a unique ability to understand customer needs
•
Exceptional at prioritizing complex outreach schedules and managing high-frequency touchpoints
It Would Be Great If You Had
•
Experience prospecting companies that fit an ideal customer profile and understanding their business
•
Consistently overachieved against sales targets in past experiences
Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Deepgram is looking for an Inbound Sales Development Representative to drive new customers and revenue to our rapidly growing company. You will create sales opportunities for Deepgram as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram’s Revenue organization and will play a pivotal role in growing our top-line revenue to new heights!
What You'll Do
•
Work with our Partnerships team, Account Executives, and your fellow SDRs to build a strong sales pipeline of new logos, striving to exceed quarterly sales targets
•
Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
•
Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition
•
Research companies to find new speech recognition use cases and opportunities in the market
You’ll Love This Role If You
•
Value having leadership that has tenure and a track record of success
•
Thrive working with A Players as cross-functional partners across GTM
•
Understand the importance of selling a product that is market validated and can deliver on its technical promise
•
Are passionate about what Deepgram is building and how we are changing what is possible with speech
•
Are eager to launch your sales career towards enterprise sales
It’s Important to Us That You Have
•
1+ year of customer-facing work experience in SaaS
•
Prior sales experience selling a technical product
•
Dynamic written and verbal communication skills
•
Empathy and a unique ability to understand customer needs
•
Exceptional at prioritizing complex outreach schedules and managing high-frequency touchpoints
It Would Be Great If You Had
•
Experience prospecting companies that fit an ideal customer profile and understanding their business
•
Consistently overachieved against sales targets in past experiences
Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DeepgramSubmit résumé / applyOpen job source
Full Stack Engineer (Enterprise)
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells t
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You'll Do
As a member of the Enterprise team, you'll be tasked with creating new features and making improvements anywhere in the Roboflow product. We're looking for technical generalists that aren’t afraid to dive into a new stack or toolchain if the need arises (but JavaScript and Node.js make up the brunt of the existing codebase). You will also help support and make improvements to our enterprise Jetson inference pipeline, so a solid foundation in Linux is highly desirable.
The Enterprise team forms close relationships with Enterprise customers to deeply understand their needs and advance their usage and success with Roboflow. You should expect to frequently be on-site with customers, doing factory tours, and building features needed to make prospective and current customers successful in Computer Vision with Roboflow.
As a member of the Enterprise team, you will also partner closely with the Field Engineering team. Not only to understand and expand partnerships with customers, but to identify opportunities to make the Field Engineers more efficient in collecting visual data and delivering insights to customers based on that data.
Most of the things we work on are parts of the core product (which is an end-to-end pipeline for building computer vision projects spanning from image ingestion to annotation to training and deployment) but from time to time we're also working on things like integrating marketing and sales tools, fighting fires, automating internal processes, and open source projects.
You'll have a wide degree of freedom to advocate for which projects you think should be highest priority and will contribute to increasing engagement and success of enterprise customers. If you need a rigid list of tasks spelled out in a multi-month roadmap, this role probably won't be a good fit.
The majority of our codebase is written in JavaScript, our machine learning and image processing pipeline is in Python. We run primarily on Firebase and GCS, with some machine learning infrastructure on AWS. We're increasingly using Docker (both internally and for customer facing products like our edge inference server). A lot of our code runs in the browser (including some Tensorflow JS) but we're also working on building APIs and client libraries in several languages.
You certainly don't need to be experienced in all of these areas; but should be excited to learn new skill sets as you need them. We also hope you'll bring some new knowledge and experiences you can share to help level-up the rest of the team.
Example Projects
•
Adding video recording and analysis tools to the Roboflow SaaS application, so that Field Engineers can quickly and efficiently collect and understand customer data.
•
Streamlining the setup of new devices or inspections in the Roboflow application.
•
Adding a new workflow block to allow customers to send visual insights to Power BI or Tableau.
•
Adding new capabilities for edge device management such as GPS coordinate visualization.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
You will directly be working with our Enterprise Lead and a team of Full Stack Engineers.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
As a member of the Enterprise team, this role requires travel. In addition to two required team meetups, you will travel to be on site with customers 1-2 times per quarter.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target compensation for this role is $165,000-$195,000 base, commensurate with experience.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
$150/mo team lunch stipend
•
$500/one time home office stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (7+ hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team and don't currently have in-house recruiters. You will be speaking directly with our team about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a day or two.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[30m] Meet with hiring manager for introduction to assess overall mindset and skillset.
•
[60m] Technical assessment with a Roboflow engineer.
Build with Roboflow Phase:
•
You will build a small project with Roboflow to showcase your technical and product skills.
Team Interview Phase:
•
[45m] Meet with your hiring manager and our CTO to demo your project
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion.
•
[60m / Optional] Meet with CEO.
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Satellite team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
See our careers page for all open listings.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You'll Do
As a member of the Enterprise team, you'll be tasked with creating new features and making improvements anywhere in the Roboflow product. We're looking for technical generalists that aren’t afraid to dive into a new stack or toolchain if the need arises (but JavaScript and Node.js make up the brunt of the existing codebase). You will also help support and make improvements to our enterprise Jetson inference pipeline, so a solid foundation in Linux is highly desirable.
The Enterprise team forms close relationships with Enterprise customers to deeply understand their needs and advance their usage and success with Roboflow. You should expect to frequently be on-site with customers, doing factory tours, and building features needed to make prospective and current customers successful in Computer Vision with Roboflow.
As a member of the Enterprise team, you will also partner closely with the Field Engineering team. Not only to understand and expand partnerships with customers, but to identify opportunities to make the Field Engineers more efficient in collecting visual data and delivering insights to customers based on that data.
Most of the things we work on are parts of the core product (which is an end-to-end pipeline for building computer vision projects spanning from image ingestion to annotation to training and deployment) but from time to time we're also working on things like integrating marketing and sales tools, fighting fires, automating internal processes, and open source projects.
You'll have a wide degree of freedom to advocate for which projects you think should be highest priority and will contribute to increasing engagement and success of enterprise customers. If you need a rigid list of tasks spelled out in a multi-month roadmap, this role probably won't be a good fit.
The majority of our codebase is written in JavaScript, our machine learning and image processing pipeline is in Python. We run primarily on Firebase and GCS, with some machine learning infrastructure on AWS. We're increasingly using Docker (both internally and for customer facing products like our edge inference server). A lot of our code runs in the browser (including some Tensorflow JS) but we're also working on building APIs and client libraries in several languages.
You certainly don't need to be experienced in all of these areas; but should be excited to learn new skill sets as you need them. We also hope you'll bring some new knowledge and experiences you can share to help level-up the rest of the team.
Example Projects
•
Adding video recording and analysis tools to the Roboflow SaaS application, so that Field Engineers can quickly and efficiently collect and understand customer data.
•
Streamlining the setup of new devices or inspections in the Roboflow application.
•
Adding a new workflow block to allow customers to send visual insights to Power BI or Tableau.
•
Adding new capabilities for edge device management such as GPS coordinate visualization.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
You will directly be working with our Enterprise Lead and a team of Full Stack Engineers.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
As a member of the Enterprise team, this role requires travel. In addition to two required team meetups, you will travel to be on site with customers 1-2 times per quarter.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target compensation for this role is $165,000-$195,000 base, commensurate with experience.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
$150/mo team lunch stipend
•
$500/one time home office stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (7+ hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team and don't currently have in-house recruiters. You will be speaking directly with our team about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a day or two.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[30m] Meet with hiring manager for introduction to assess overall mindset and skillset.
•
[60m] Technical assessment with a Roboflow engineer.
Build with Roboflow Phase:
•
You will build a small project with Roboflow to showcase your technical and product skills.
Team Interview Phase:
•
[45m] Meet with your hiring manager and our CTO to demo your project
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion.
•
[60m / Optional] Meet with CEO.
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Satellite team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
See our careers page for all open listings.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RoboflowSubmit résumé / applyOpen job source
Full Stack Engineer (Enterprise)
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells t
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You'll Do
As a member of the Enterprise team, you'll be tasked with creating new features and making improvements anywhere in the Roboflow product. We're looking for technical generalists that aren’t afraid to dive into a new stack or toolchain if the need arises (but JavaScript and Node.js make up the brunt of the existing codebase). You will also help support and make improvements to our enterprise Jetson inference pipeline, so a solid foundation in Linux is highly desirable.
The Enterprise team forms close relationships with Enterprise customers to deeply understand their needs and advance their usage and success with Roboflow. You should expect to frequently be on-site with customers, doing factory tours, and building features needed to make prospective and current customers successful in Computer Vision with Roboflow.
As a member of the Enterprise team, you will also partner closely with the Field Engineering team. Not only to understand and expand partnerships with customers, but to identify opportunities to make the Field Engineers more efficient in collecting visual data and delivering insights to customers based on that data.
Most of the things we work on are parts of the core product (which is an end-to-end pipeline for building computer vision projects spanning from image ingestion to annotation to training and deployment) but from time to time we're also working on things like integrating marketing and sales tools, fighting fires, automating internal processes, and open source projects.
You'll have a wide degree of freedom to advocate for which projects you think should be highest priority and will contribute to increasing engagement and success of enterprise customers. If you need a rigid list of tasks spelled out in a multi-month roadmap, this role probably won't be a good fit.
The majority of our codebase is written in JavaScript, our machine learning and image processing pipeline is in Python. We run primarily on Firebase and GCS, with some machine learning infrastructure on AWS. We're increasingly using Docker (both internally and for customer facing products like our edge inference server). A lot of our code runs in the browser (including some Tensorflow JS) but we're also working on building APIs and client libraries in several languages.
You certainly don't need to be experienced in all of these areas; but should be excited to learn new skill sets as you need them. We also hope you'll bring some new knowledge and experiences you can share to help level-up the rest of the team.
Example Projects
•
Adding video recording and analysis tools to the Roboflow SaaS application, so that Field Engineers can quickly and efficiently collect and understand customer data.
•
Streamlining the setup of new devices or inspections in the Roboflow application.
•
Adding a new workflow block to allow customers to send visual insights to Power BI or Tableau.
•
Adding new capabilities for edge device management such as GPS coordinate visualization.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
You will directly be working with our Enterprise Lead and a team of Full Stack Engineers.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
As a member of the Enterprise team, this role requires travel. In addition to two required team meetups, you will travel to be on site with customers 1-2 times per quarter.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target compensation for this role is $165,000-$195,000 base, commensurate with experience.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
$150/mo team lunch stipend
•
$500/one time home office stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (7+ hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team and don't currently have in-house recruiters. You will be speaking directly with our team about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a day or two.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[30m] Meet with hiring manager for introduction to assess overall mindset and skillset.
•
[60m] Technical assessment with a Roboflow engineer.
Build with Roboflow Phase:
•
You will build a small project with Roboflow to showcase your technical and product skills.
Team Interview Phase:
•
[45m] Meet with your hiring manager and our CTO to demo your project
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion.
•
[60m / Optional] Meet with CEO.
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Satellite team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
See our careers page for all open listings.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You'll Do
As a member of the Enterprise team, you'll be tasked with creating new features and making improvements anywhere in the Roboflow product. We're looking for technical generalists that aren’t afraid to dive into a new stack or toolchain if the need arises (but JavaScript and Node.js make up the brunt of the existing codebase). You will also help support and make improvements to our enterprise Jetson inference pipeline, so a solid foundation in Linux is highly desirable.
The Enterprise team forms close relationships with Enterprise customers to deeply understand their needs and advance their usage and success with Roboflow. You should expect to frequently be on-site with customers, doing factory tours, and building features needed to make prospective and current customers successful in Computer Vision with Roboflow.
As a member of the Enterprise team, you will also partner closely with the Field Engineering team. Not only to understand and expand partnerships with customers, but to identify opportunities to make the Field Engineers more efficient in collecting visual data and delivering insights to customers based on that data.
Most of the things we work on are parts of the core product (which is an end-to-end pipeline for building computer vision projects spanning from image ingestion to annotation to training and deployment) but from time to time we're also working on things like integrating marketing and sales tools, fighting fires, automating internal processes, and open source projects.
You'll have a wide degree of freedom to advocate for which projects you think should be highest priority and will contribute to increasing engagement and success of enterprise customers. If you need a rigid list of tasks spelled out in a multi-month roadmap, this role probably won't be a good fit.
The majority of our codebase is written in JavaScript, our machine learning and image processing pipeline is in Python. We run primarily on Firebase and GCS, with some machine learning infrastructure on AWS. We're increasingly using Docker (both internally and for customer facing products like our edge inference server). A lot of our code runs in the browser (including some Tensorflow JS) but we're also working on building APIs and client libraries in several languages.
You certainly don't need to be experienced in all of these areas; but should be excited to learn new skill sets as you need them. We also hope you'll bring some new knowledge and experiences you can share to help level-up the rest of the team.
Example Projects
•
Adding video recording and analysis tools to the Roboflow SaaS application, so that Field Engineers can quickly and efficiently collect and understand customer data.
•
Streamlining the setup of new devices or inspections in the Roboflow application.
•
Adding a new workflow block to allow customers to send visual insights to Power BI or Tableau.
•
Adding new capabilities for edge device management such as GPS coordinate visualization.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
You will directly be working with our Enterprise Lead and a team of Full Stack Engineers.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City and San Francisco (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
As a member of the Enterprise team, this role requires travel. In addition to two required team meetups, you will travel to be on site with customers 1-2 times per quarter.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target compensation for this role is $165,000-$195,000 base, commensurate with experience.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools stipend
•
$150/mo team lunch stipend
•
$500/one time home office stipend
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Interview Process (7+ hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team and don't currently have in-house recruiters. You will be speaking directly with our team about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a day or two.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[30m] Meet with hiring manager for introduction to assess overall mindset and skillset.
•
[60m] Technical assessment with a Roboflow engineer.
Build with Roboflow Phase:
•
You will build a small project with Roboflow to showcase your technical and product skills.
Team Interview Phase:
•
[45m] Meet with your hiring manager and our CTO to demo your project
Final Interview Stage:
•
[45m] Meet with Head of Operations for a culture discussion.
•
[60m / Optional] Meet with CEO.
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Satellite team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
See our careers page for all open listings.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Hr Generalist feed · Open job source/application
Posted by: RoboflowSubmit résumé / applyOpen job source
Research Staff, Voice AI Foundations
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud AP
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
The Opportunity
Voice is the most natural modality for human interaction with machines. However, current sequence modeling paradigms based on jointly scaling model and data cannot deliver voice AI capable of universal human interaction. The challenges are rooted in fundamental data problems posed by audio: real-world audio data is scarce and enormously diverse, spanning a vast space of voices, speaking styles, and acoustic conditions. Even if billions of hours of audio were accessible, its inherent high dimensionality creates computational and storage costs that make training and deployment prohibitively expensive at world scale. We believe that entirely new paradigms for audio AI are needed to overcome these challenges and make voice interaction accessible to everyone.
The Role
As a Member of the Research Staff, you will pioneer the development of Latent Space Models (LSMs), a new approach that aims to solve the fundamental data, scale, and cost challenges associated with building robust, contextualized voice AI. Your research will focus on solving one or more of the following problems:
•
Build next-generation neural audio codecs that achieve extreme, low bit-rate compression and high fidelity reconstruction across a world-scale corpus of general audio.
•
Pioneer steerable generative models that can synthesize the full diversity of human speech from the codec latent representation, from casual conversation to highly emotional expression to complex multi-speaker scenarios with environmental noise and overlapping speech.
•
Develop embedding systems that cleanly factorize the codec latent space into interpretable dimensions of speaker, content, style, environment, and channel effects -- enabling precise control over each aspect and the ability to massively amplify an existing seed dataset through “latent recombination”.
•
Leverage latent recombination to generate synthetic audio data at previously impossible scales, unlocking joint model and data scaling paradigms for audio. Endeavor to train multimodal speech-to-speech systems that can 1) understand any human irrespective of their demographics, state, or environment and 2) produce empathic, human-like responses that achieve conversational or task-oriented objectives.
•
Design model architectures, training schemes, and inference algorithms that are adapted for hardware at the bare metal enabling cost efficient training on billion-hour datasets and powering real-time inference for hundreds of millions of concurrent conversations.
The Challenge
We are seeking researchers who:
•
See "unsolved" problems as opportunities to pioneer entirely new approaches
•
Can identify the one critical experiment that will validate or kill an idea in days, not months
•
Have the vision to scale successful proofs-of-concept 100x
•
Are obsessed with using AI to automate and amplify your own impact
If you find yourself energized rather than daunted by these expectations—if you're already thinking about five ideas to try while reading this—you might be the researcher we need. This role demands obsession with the problems, creativity in approach, and relentless drive toward elegant, scalable solutions. The technical challenges are immense, but the potential impact is transformative.
It's Important to Us That You Have
•
Strong mathematical foundation in statistical learning theory, particularly in areas relevant to self-supervised and multimodal learning
•
Deep expertise in foundation model architectures, with an understanding of how to scale training across multiple modalities
•
Proven ability to bridge theory and practice—someone who can both derive novel mathematical formulations and implement them efficiently
•
Demonstrated ability to build data pipelines that can process and curate massive datasets while maintaining quality and diversity
•
Track record of designing controlled experiments that isolate the impact of architectural innovations and validate theoretical insights
•
Experience optimizing models for real-world deployment, including knowledge of hardware constraints and efficiency techniques
•
History of open-source contributions or research publications that have advanced the state of the art in speech/language AI
How We Generated This Job Description
This job description was generated in two parts. The “Opportunity”, “Role”, and “Challenge” sections were generated by a human using Claude-3.5-sonnet as a writing partner. The objective of these sections is to clearly state the problem that Deepgram is attempting to solve, how we intend to solve it, and some guidelines to help you decide if Deepgram is right for you. Therefore, it is important that this section was articulated by a human.
The “It’s Important to Us” section was automatically derived from a multi-stage LLM analysis (using o1) of key foundational deep learning papers related to our research goals. This work was completed as an experiment to test the hypothesis that traits of highly productive and impactful researchers are reflected directly in their work. The analysis focused on understanding how successful researchers approach problems, from mathematical foundations through to practical deployment. The problems Deepgram aims to solve are immensely difficult and span multiple disciplines and specialties. As such, we chose seminal papers that we believe reflect the pioneering work and exemplary human characteristics needed for success. The LLM analysis culminates in an “Ideal Researcher Profile”, which is reproduced below along with the list of foundational papers.
Ideal Researcher Profile
An ideal researcher, as evidenced by the recurring themes across these foundational papers, excels in five key areas: (1) Statistical & Mathematical Foundations, (2) Algorithmic Innovation & Implementation, (3) Data-Driven & Scalable Systems, (4) Hardware & Systems Understanding, and (5) Rigorous Experimental Design. Below is a synthesis of how each paper highlights these qualities, with references illustrating why they matter for building robust, impactful deep learning models.
1. Statistical & Mathematical Foundations
Mastery of Core Concepts
Many papers, like Scaling Laws for Neural Language Models and Neural Discrete Representation Learning (VQ-VAE), reflect the importance of power-law analyses, derivation of novel losses, or adaptation of fundamental equations (e.g., in VQ-VAE's commitment loss or rectified flows in Scaling Rectified Flow Transformers). Such mathematical grounding clarifies why models converge or suffer collapse.
Combining Existing Theories in Novel Ways
Papers such as Moshi (combining text modeling, audio codecs, and hierarchical generative modeling) and Finite Scalar Quantization (FSQ's adaptation of classic scalar quantization to replace vector-quantized representations) show how reusing but reimagining known techniques can yield breakthroughs. Many references (e.g., the structured state-space duality in Transformers are SSMs) underscore how unifying previously separate research lines can reveal powerful algorithmic or theoretical insights.
Logical Reasoning and Assumption Testing
Across all papers—particularly in the problem statements of Whisper or Rectified Flow Transformers—the authors present assumptions (e.g., "scaling data leads to zero-shot robustness" or "straight-line noise injection improves sample efficiency") and systematically verify them with thorough empirical results. An ideal researcher similarly grounds new ideas in well-formed, testable hypotheses.
2. Algorithmic Innovation & Implementation
Creative Solutions to Known Bottlenecks
Each paper puts forth a unique algorithmic contribution—Rectified Flow Transformers redefines standard diffusion paths, FSQ proposes simpler scalar quantizations contrasted with VQ, phi-3 mini relies on curated data and blocksparse attention, and Mamba-2 merges SSM speed with attention concepts.
Turning Theory into Practice
Whether it's the direct preference optimization (DPO) for alignment in phi-3 or the residual vector quantization in SoundStream, these works show that bridging design insights with implementable prototypes is essential.
Clear Impact Through Prototypes & Open-Source
Many references (Whisper, neural discrete representation learning, Mamba-2) highlight releasing code or pretrained models, enabling the broader community to replicate and build upon new methods. This premise of collaboration fosters faster progress.
3. Data-Driven & Scalable Systems
Emphasis on Large-Scale Data and Efficient Pipelines
Papers such as Robust Speech Recognition via Large-Scale Weak Supervision (Whisper) and BASE TTS demonstrate that collecting and processing hundreds of thousands of hours of real-world audio can unlock new capabilities in zero-shot or low-resource domains. Meanwhile, phi-3 Technical Report shows that filtering and curating data at scale (e.g., "data optimal regime") can yield high performance even in smaller models.
Strategic Use of Data for Staged Training
A recurring strategy is to vary sources of data or the order of tasks. Whisper trains on multilingual tasks, BASE TTS uses subsets/stages for pretraining on speech tokens, and phi-3 deploys multiple training phases (web data, then synthetic data). This systematic approach to data underscores how an ideal researcher designs training curricula and data filtering protocols for maximum performance.
4. Hardware & Systems Understanding
Efficient Implementations at Scale
Many works illustrate how researchers tune architectures for modern accelerators: the In-Datacenter TPU paper exemplifies domain-specific hardware design for dense matrix multiplications, while phi-3 leverages blocksparse attention and custom Triton kernels to run advanced LLMs on resource-limited devices.
Real-Time & On-Device Constraints
SoundStream shows how to compress audio in real time on a smartphone CPU, demonstrating that knowledge of hardware constraints (latency, limited memory) drives design choices. Similarly, Moshi's low-latency streaming TTS and phi-3-mini's phone-based inference highlight that an ideal researcher must adapt algorithms to resource limits while maintaining robustness.
Architectural & Optimization Details
Papers like Mamba-2 in Transformers are SSMs and the In-Datacenter TPU work show how exploiting specialized matrix decomposition, custom memory hierarchies, or quantization approaches can lead to breakthroughs in speed or energy efficiency.
5. Rigorous Experimental Design
Controlled Comparisons & Ablations
Nearly all papers—Whisper, FSQ, Mamba-2, BASE TTS—use systematic ablations to isolate the impact of individual components (e.g., ablation on vector-quantization vs. scalar quantization in FSQ, or size of codebooks in VQ-VAEs). This approach reveals which design decisions truly matter.
Multifold Evaluation Metrics
From MUSHRA listening tests (SoundStream, BASE TTS) to FID in image synthesis (Scaling Rectified Flow Transformers, FSQ) to perplexity or zero-shot generalization in language (phi-3, Scaling Laws for Neural Language Models), the works demonstrate the value of comprehensive, carefully chosen metrics.
Stress Tests & Edge Cases
Whisper's out-of-distribution speech benchmarks, SoundStream's evaluation on speech + music, or Mamba-2's performance on multi-query associative recall demonstrate the importance of specialized challenge sets. Researchers who craft or adopt rigorous benchmarks and "red-team" their models (as in phi-3 safety alignment) are better prepared to address real-world complexities.
Summary
Overall, an ideal researcher in deep learning consistently demonstrates:
•
A solid grounding in theoretical and statistical principles
•
A talent for proposing and validating new algorithmic solutions
•
The capacity to orchestrate data pipelines that scale and reflect real-world diversity
•
Awareness of hardware constraints and system-level trade-offs for efficiency
•
Thorough and transparent experimental practices
These qualities surface across research on speech (Whisper, BASE TTS), language modeling (Scaling Laws, phi-3), specialized hardware (TPU, Transformers are SSMs), and new representation methods (VQ-VAE, FSQ, SoundStream). By balancing these attributes—rigorous math, innovative algorithms, large-scale data engineering, hardware-savvy optimizations, and reproducible experimentation—researchers can produce impactful, trustworthy advancements in foundational deep learning.
Foundational Papers
This job description was generated through analysis of the following papers:
•
Robust Speech Recognition via Large-Scale Weak Supervision (arXiv:2212.04356)
•
Moshi: a speech-text foundation model for real-time dialogue (arXiv:2410.00037)
•
Scaling Rectified Flow Transformers for High-Resolution Image Synthesis (arXiv:2403.03206)
•
Scaling Laws for Neural Language Models (arXiv:2001.08361)
•
BASE TTS: Lessons from building a billion-parameter Text-to-Speech model on 100K hours of data (arXiv:2402.08093)
•
In-Datacenter Performance Analysis of a Tensor Processing Unit (arXiv:1704.04760)
•
Neural Discrete Representation Learning (arXiv:1711.00937)
•
SoundStream: An End-to-End Neural Audio Codec (arXiv:2107.03312)
•
Finite Scalar Quantization: VQ-VAE Made Simple (arXiv:2309.15505)
•
Phi-3 Technical Report: A Highly Capable Language Model Locally on Your Phone (arXiv:2404.14219)
•
Transformers are SSMs: Generalized Models and Efficient Algorithms Through Structured State Space Duality (arXiv:2405.21060)
Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
The Opportunity
Voice is the most natural modality for human interaction with machines. However, current sequence modeling paradigms based on jointly scaling model and data cannot deliver voice AI capable of universal human interaction. The challenges are rooted in fundamental data problems posed by audio: real-world audio data is scarce and enormously diverse, spanning a vast space of voices, speaking styles, and acoustic conditions. Even if billions of hours of audio were accessible, its inherent high dimensionality creates computational and storage costs that make training and deployment prohibitively expensive at world scale. We believe that entirely new paradigms for audio AI are needed to overcome these challenges and make voice interaction accessible to everyone.
The Role
As a Member of the Research Staff, you will pioneer the development of Latent Space Models (LSMs), a new approach that aims to solve the fundamental data, scale, and cost challenges associated with building robust, contextualized voice AI. Your research will focus on solving one or more of the following problems:
•
Build next-generation neural audio codecs that achieve extreme, low bit-rate compression and high fidelity reconstruction across a world-scale corpus of general audio.
•
Pioneer steerable generative models that can synthesize the full diversity of human speech from the codec latent representation, from casual conversation to highly emotional expression to complex multi-speaker scenarios with environmental noise and overlapping speech.
•
Develop embedding systems that cleanly factorize the codec latent space into interpretable dimensions of speaker, content, style, environment, and channel effects -- enabling precise control over each aspect and the ability to massively amplify an existing seed dataset through “latent recombination”.
•
Leverage latent recombination to generate synthetic audio data at previously impossible scales, unlocking joint model and data scaling paradigms for audio. Endeavor to train multimodal speech-to-speech systems that can 1) understand any human irrespective of their demographics, state, or environment and 2) produce empathic, human-like responses that achieve conversational or task-oriented objectives.
•
Design model architectures, training schemes, and inference algorithms that are adapted for hardware at the bare metal enabling cost efficient training on billion-hour datasets and powering real-time inference for hundreds of millions of concurrent conversations.
The Challenge
We are seeking researchers who:
•
See "unsolved" problems as opportunities to pioneer entirely new approaches
•
Can identify the one critical experiment that will validate or kill an idea in days, not months
•
Have the vision to scale successful proofs-of-concept 100x
•
Are obsessed with using AI to automate and amplify your own impact
If you find yourself energized rather than daunted by these expectations—if you're already thinking about five ideas to try while reading this—you might be the researcher we need. This role demands obsession with the problems, creativity in approach, and relentless drive toward elegant, scalable solutions. The technical challenges are immense, but the potential impact is transformative.
It's Important to Us That You Have
•
Strong mathematical foundation in statistical learning theory, particularly in areas relevant to self-supervised and multimodal learning
•
Deep expertise in foundation model architectures, with an understanding of how to scale training across multiple modalities
•
Proven ability to bridge theory and practice—someone who can both derive novel mathematical formulations and implement them efficiently
•
Demonstrated ability to build data pipelines that can process and curate massive datasets while maintaining quality and diversity
•
Track record of designing controlled experiments that isolate the impact of architectural innovations and validate theoretical insights
•
Experience optimizing models for real-world deployment, including knowledge of hardware constraints and efficiency techniques
•
History of open-source contributions or research publications that have advanced the state of the art in speech/language AI
How We Generated This Job Description
This job description was generated in two parts. The “Opportunity”, “Role”, and “Challenge” sections were generated by a human using Claude-3.5-sonnet as a writing partner. The objective of these sections is to clearly state the problem that Deepgram is attempting to solve, how we intend to solve it, and some guidelines to help you decide if Deepgram is right for you. Therefore, it is important that this section was articulated by a human.
The “It’s Important to Us” section was automatically derived from a multi-stage LLM analysis (using o1) of key foundational deep learning papers related to our research goals. This work was completed as an experiment to test the hypothesis that traits of highly productive and impactful researchers are reflected directly in their work. The analysis focused on understanding how successful researchers approach problems, from mathematical foundations through to practical deployment. The problems Deepgram aims to solve are immensely difficult and span multiple disciplines and specialties. As such, we chose seminal papers that we believe reflect the pioneering work and exemplary human characteristics needed for success. The LLM analysis culminates in an “Ideal Researcher Profile”, which is reproduced below along with the list of foundational papers.
Ideal Researcher Profile
An ideal researcher, as evidenced by the recurring themes across these foundational papers, excels in five key areas: (1) Statistical & Mathematical Foundations, (2) Algorithmic Innovation & Implementation, (3) Data-Driven & Scalable Systems, (4) Hardware & Systems Understanding, and (5) Rigorous Experimental Design. Below is a synthesis of how each paper highlights these qualities, with references illustrating why they matter for building robust, impactful deep learning models.
1. Statistical & Mathematical Foundations
Mastery of Core Concepts
Many papers, like Scaling Laws for Neural Language Models and Neural Discrete Representation Learning (VQ-VAE), reflect the importance of power-law analyses, derivation of novel losses, or adaptation of fundamental equations (e.g., in VQ-VAE's commitment loss or rectified flows in Scaling Rectified Flow Transformers). Such mathematical grounding clarifies why models converge or suffer collapse.
Combining Existing Theories in Novel Ways
Papers such as Moshi (combining text modeling, audio codecs, and hierarchical generative modeling) and Finite Scalar Quantization (FSQ's adaptation of classic scalar quantization to replace vector-quantized representations) show how reusing but reimagining known techniques can yield breakthroughs. Many references (e.g., the structured state-space duality in Transformers are SSMs) underscore how unifying previously separate research lines can reveal powerful algorithmic or theoretical insights.
Logical Reasoning and Assumption Testing
Across all papers—particularly in the problem statements of Whisper or Rectified Flow Transformers—the authors present assumptions (e.g., "scaling data leads to zero-shot robustness" or "straight-line noise injection improves sample efficiency") and systematically verify them with thorough empirical results. An ideal researcher similarly grounds new ideas in well-formed, testable hypotheses.
2. Algorithmic Innovation & Implementation
Creative Solutions to Known Bottlenecks
Each paper puts forth a unique algorithmic contribution—Rectified Flow Transformers redefines standard diffusion paths, FSQ proposes simpler scalar quantizations contrasted with VQ, phi-3 mini relies on curated data and blocksparse attention, and Mamba-2 merges SSM speed with attention concepts.
Turning Theory into Practice
Whether it's the direct preference optimization (DPO) for alignment in phi-3 or the residual vector quantization in SoundStream, these works show that bridging design insights with implementable prototypes is essential.
Clear Impact Through Prototypes & Open-Source
Many references (Whisper, neural discrete representation learning, Mamba-2) highlight releasing code or pretrained models, enabling the broader community to replicate and build upon new methods. This premise of collaboration fosters faster progress.
3. Data-Driven & Scalable Systems
Emphasis on Large-Scale Data and Efficient Pipelines
Papers such as Robust Speech Recognition via Large-Scale Weak Supervision (Whisper) and BASE TTS demonstrate that collecting and processing hundreds of thousands of hours of real-world audio can unlock new capabilities in zero-shot or low-resource domains. Meanwhile, phi-3 Technical Report shows that filtering and curating data at scale (e.g., "data optimal regime") can yield high performance even in smaller models.
Strategic Use of Data for Staged Training
A recurring strategy is to vary sources of data or the order of tasks. Whisper trains on multilingual tasks, BASE TTS uses subsets/stages for pretraining on speech tokens, and phi-3 deploys multiple training phases (web data, then synthetic data). This systematic approach to data underscores how an ideal researcher designs training curricula and data filtering protocols for maximum performance.
4. Hardware & Systems Understanding
Efficient Implementations at Scale
Many works illustrate how researchers tune architectures for modern accelerators: the In-Datacenter TPU paper exemplifies domain-specific hardware design for dense matrix multiplications, while phi-3 leverages blocksparse attention and custom Triton kernels to run advanced LLMs on resource-limited devices.
Real-Time & On-Device Constraints
SoundStream shows how to compress audio in real time on a smartphone CPU, demonstrating that knowledge of hardware constraints (latency, limited memory) drives design choices. Similarly, Moshi's low-latency streaming TTS and phi-3-mini's phone-based inference highlight that an ideal researcher must adapt algorithms to resource limits while maintaining robustness.
Architectural & Optimization Details
Papers like Mamba-2 in Transformers are SSMs and the In-Datacenter TPU work show how exploiting specialized matrix decomposition, custom memory hierarchies, or quantization approaches can lead to breakthroughs in speed or energy efficiency.
5. Rigorous Experimental Design
Controlled Comparisons & Ablations
Nearly all papers—Whisper, FSQ, Mamba-2, BASE TTS—use systematic ablations to isolate the impact of individual components (e.g., ablation on vector-quantization vs. scalar quantization in FSQ, or size of codebooks in VQ-VAEs). This approach reveals which design decisions truly matter.
Multifold Evaluation Metrics
From MUSHRA listening tests (SoundStream, BASE TTS) to FID in image synthesis (Scaling Rectified Flow Transformers, FSQ) to perplexity or zero-shot generalization in language (phi-3, Scaling Laws for Neural Language Models), the works demonstrate the value of comprehensive, carefully chosen metrics.
Stress Tests & Edge Cases
Whisper's out-of-distribution speech benchmarks, SoundStream's evaluation on speech + music, or Mamba-2's performance on multi-query associative recall demonstrate the importance of specialized challenge sets. Researchers who craft or adopt rigorous benchmarks and "red-team" their models (as in phi-3 safety alignment) are better prepared to address real-world complexities.
Summary
Overall, an ideal researcher in deep learning consistently demonstrates:
•
A solid grounding in theoretical and statistical principles
•
A talent for proposing and validating new algorithmic solutions
•
The capacity to orchestrate data pipelines that scale and reflect real-world diversity
•
Awareness of hardware constraints and system-level trade-offs for efficiency
•
Thorough and transparent experimental practices
These qualities surface across research on speech (Whisper, BASE TTS), language modeling (Scaling Laws, phi-3), specialized hardware (TPU, Transformers are SSMs), and new representation methods (VQ-VAE, FSQ, SoundStream). By balancing these attributes—rigorous math, innovative algorithms, large-scale data engineering, hardware-savvy optimizations, and reproducible experimentation—researchers can produce impactful, trustworthy advancements in foundational deep learning.
Foundational Papers
This job description was generated through analysis of the following papers:
•
Robust Speech Recognition via Large-Scale Weak Supervision (arXiv:2212.04356)
•
Moshi: a speech-text foundation model for real-time dialogue (arXiv:2410.00037)
•
Scaling Rectified Flow Transformers for High-Resolution Image Synthesis (arXiv:2403.03206)
•
Scaling Laws for Neural Language Models (arXiv:2001.08361)
•
BASE TTS: Lessons from building a billion-parameter Text-to-Speech model on 100K hours of data (arXiv:2402.08093)
•
In-Datacenter Performance Analysis of a Tensor Processing Unit (arXiv:1704.04760)
•
Neural Discrete Representation Learning (arXiv:1711.00937)
•
SoundStream: An End-to-End Neural Audio Codec (arXiv:2107.03312)
•
Finite Scalar Quantization: VQ-VAE Made Simple (arXiv:2309.15505)
•
Phi-3 Technical Report: A Highly Capable Language Model Locally on Your Phone (arXiv:2404.14219)
•
Transformers are SSMs: Generalized Models and Efficient Algorithms Through Structured State Space Duality (arXiv:2405.21060)
Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DeepgramSubmit résumé / applyOpen job source
Sales Development Representative
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processe
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Contractor NJ · Open job source/application
Posted by: EventbriteSubmit résumé / applyOpen job source
Sales Development Representative
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processe
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: EventbriteSubmit résumé / applyOpen job source
Sales Development Representative
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processe
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: EventbriteSubmit résumé / applyOpen job source
Sales Development Representative
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processe
Eventbrite is disrupting a huge industry in desperate need of a shakeup. We're looking for a talented, driven and collaborative Business development manager to be the first point of contact for our sales efforts, generating demand and building a pipeline for our Account executives.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
A few examples of your responsibilities
• Support the B2B Sales Function. Joining a fast-moving team and helping us scale a world-class sales organization to its next level, you'll focus on executing and optimizing our sales processes, managing client relationships, and dricing measureable results in enterprise sales.
• Go after high-potential leads. Identify and cold-call on-target businesses to build a portfolio of respected, revenue-driving corporate clients.
• Learn the industry inside and out. Understand the incentives, pressure points, and decision-makers of your industry so you can build profitable relationships.
• Work closely with the product. Speak about it with clarity and confidence. Gather feedback from clients and share input to help shape future development.
• Follow the data. Keep a close eye on performance metrics to gauge impact and zero in on the highest-value opportunities.
• Stand out at every touchpoint. Deliver outstanding service that builds trust with every client interaction.
What we look for
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
What we offer
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. If you’ve got what it takes, you’ll soon be playing an essential role in major projects.
• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• Competitive pay. Typically, we offer individuals with limited experience a base salary of $70,173 to $91,661 in the US, with an additional performance-based variable compensation component. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact.
Commitment & contract
Permanent. Full-time.
Location
Fully remote.
The selection process
If you pass our screening, we’ll invite you to a couple of interviews, designed to assess your motivation, ambitions, and how you approach unfamiliar problems. Interviews are a two-way conversation: a chance for us to get to know you, and for you to learn more about the company. So make the most of it—ask questions, dig into the way we work, and hear directly from the people you’re going to meet.
We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.
Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Gig / Contract · Open job source/application
Posted by: EventbriteSubmit résumé / applyOpen job source
Strategic Account Executive
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud AP
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Deepgram is looking for a Strategic Account Executive to drive new customers and revenue to our rapidly growing company. You will have the opportunity to sell a patented world-class Voice AI platform that has been enabling our customers to achieve things previously not attainable with voice. We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!
What You'll Do
•
Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing, SDR, and Partner teams to generate meetings
•
Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
•
Have a depth of understanding regarding customer needs in the STT, TTS, and Voice Agent space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
•
Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing
You’ll Love This Role If You
•
Value having leadership that has tenure and a track record of success
•
Thrive working with A Players as cross-functional partners across GTM
•
Understand the importance of selling a product that is market validated and can deliver on its technical promise
•
Believe there should be no cap to upside and want control of account up-sell potential
•
Are passionate about what Deepgram is building and how we are changing what is possible with speech
It’s Important to Us That You Have
•
Proven 7-12 + years of experience experience in a technical full-cycle sales role
•
Proven experience managing complex Enterprise and/or Strategic partner new deal cycles and expansion relationships
•
Experience building your own pipeline and closing accounts
•
Consistent overachievement against sales targets in past experiences
•
Strong written and verbal communication skills
•
Empathy and a unique ability to understand customer needs
•
Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
•
Ability to drive a consistent and repeatable sales process
It Would Be Great If You Had
•
Familiarity with Challenger or Triangle sales methodology
•
Experience selling to a technical audience in a similar space
Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Deepgram is looking for a Strategic Account Executive to drive new customers and revenue to our rapidly growing company. You will have the opportunity to sell a patented world-class Voice AI platform that has been enabling our customers to achieve things previously not attainable with voice. We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!
What You'll Do
•
Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing, SDR, and Partner teams to generate meetings
•
Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
•
Have a depth of understanding regarding customer needs in the STT, TTS, and Voice Agent space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
•
Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing
You’ll Love This Role If You
•
Value having leadership that has tenure and a track record of success
•
Thrive working with A Players as cross-functional partners across GTM
•
Understand the importance of selling a product that is market validated and can deliver on its technical promise
•
Believe there should be no cap to upside and want control of account up-sell potential
•
Are passionate about what Deepgram is building and how we are changing what is possible with speech
It’s Important to Us That You Have
•
Proven 7-12 + years of experience experience in a technical full-cycle sales role
•
Proven experience managing complex Enterprise and/or Strategic partner new deal cycles and expansion relationships
•
Experience building your own pipeline and closing accounts
•
Consistent overachievement against sales targets in past experiences
•
Strong written and verbal communication skills
•
Empathy and a unique ability to understand customer needs
•
Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
•
Ability to drive a consistent and repeatable sales process
It Would Be Great If You Had
•
Familiarity with Challenger or Triangle sales methodology
•
Experience selling to a technical audience in a similar space
Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DeepgramSubmit résumé / applyOpen job source
Low Elementary Math Teacher (Mandarin Required)
Start: September 2026
Job Type: Full-Time (30–40 hours/week, W2), Remote (U.S. based)
Compensation: $35-40/hour for teaching + $16–20/hour for non-teaching/admin time
Join Think Academy as a full-time G1-G2 Math Teacher. Teach with a structured, high-quality curriculum, receive paid training, and grow into long-term teaching and curriculum roles. We're especially looking for candidates with the potential to grow into a Grade Leader role, taking on teacher mentorship and grade-level management responsibilities
Start: September 2026
Job Type: Full-Time (30–40 hours/week, W2), Remote (U.S. based)
Compensation: $35-40/hour for teaching + $16–20/hour for non-teaching/admin time
Join Think Academy as a full-time G1-G2 Math Teacher. Teach with a structured, high-quality curriculum, receive paid training, and grow into long-term teaching and curriculum roles. We're especially looking for candidates with the potential to grow into a Grade Leader role, taking on teacher mentorship and grade-level management responsibilities as they develop. This is a long-term teaching opportunity — not a short-term tutoring role.
About Think Academy
Think Academy US, a wholly owned subsidiary of TAL Education Group (NYSE: TAL), is a leading education company dedicated to helping K–12 students build strong academic foundations, confidence in math, and long-term learning ability through high-quality teaching and thoughtfully designed curriculum.
Why This Role Is Different
Most teaching roles expect you to build everything yourself. Here, you teach within a structured instructional system — curriculum, lesson materials, training, and team support are already in place, so you can focus on teaching quality and student growth instead of building materials from scratch.
• Stronger Teaching Support — high-quality curriculum and lesson materials, structured onboarding, ongoing training, and a team to collaborate with instead of teaching in isolation
• A Path to Grade Leader — this role is designed as a talent pipeline for our G1-G2 team. Strong performers may be considered for Grade Leader responsibilities within their first several months, taking on teacher coaching, standard-setting, and grade-level coordination
• Competitive, Growing Earnings — paid for both teaching and non-teaching work, with performance-based raises up to 3 times a year, and an end-of-semester commission
What You'll Do
• Teach G1-G2 math in a clear, engaging, kids-friendly way, using our curriculum, lesson materials, and instructional guidance.
• Lead virtual classes with strong classroom energy, patience, and the ability to hold young students' attention and engagement. Create a warm, positive, high-expectation learning environment suited to early learners
• Grade homework, give timely feedback, and communicate proactively and professionally with parents about progress, classroom behavior, and learning habits.
• Deeply understand each lesson's teaching goals and common student sticking points, rather than simply following slides
• Participate in training, lesson prep, and ongoing professional development; take feedback well and continuously refine your teaching and service habits
Schedule & Commitment
• Onboarding starts September 2026; teaching begins October 2026
• ~3-6 classes/week (6-12 teaching hours), plus admin hours (grading, prep, parent comms) — total 30-40 hrs/week
• Class windows (Pacific Time): Wed-Fri, 4pm-8pm and Sat-Sun, 9am-8pm
• Once classes are assigned, your schedule stays consistent week to week (except federal holidays)
• Commit to at least one year (till May 2027)
• Relocation potential: for candidates on the Grade Leader track, we'd like you to be able to relocate to our Bay Area office between November and January, contingent on strong performance in your first few months
Compensation & Benefits
• Teaching Hours: $35-40/hour
• Non-Teaching/Admin Hours: $16-20/hour (grading, class prep, parent communication)
• Performance-based pay increases up to 3 times per year, plus end-of-semester commission targeted at 15-30% of total teaching compensation
• Benefits: 401(k), health/dental/vision insurance (based on eligibility)
• Visa sponsorship may be considered for long-term, high-performing teachers
Who We're Looking For
• Bachelor's degree or higher from an accredited college or university
• Strong math foundation, comfortable with U.S. Elementary School math content or above; Education, Child Development, Math Education, Psychology, or related majors preferred
• Fluent, confident English instruction skills, plus the ability to communicate clearly and professionally with parents and internal team members in Chinese or bilingually
• Meaningful prior experience with young learners (tutoring, camp teaching, after-school programs, classroom teaching, mentoring). Bonus points for prior online teaching experience
• Strong service mindset: proactive, comfortable initiating communication with parents, students, and the team, not just delivering lessons
• Open to feedback, self-reflective, and able to quickly adjust your teaching and service approach
• Genuinely interested in a long-term teaching career and growth at Think Academy
• Available during the class windows above; available on at least one weekend day
• Candidates based in or open to relocating to the Bay Area preferred
• Bonus points for candidates with experience as a team lead, mentor, or TA lead; math competition background; curriculum design or teacher training experience
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
Job Type: Full-Time (30–40 hours/week, W2), Remote (U.S. based)
Compensation: $35-40/hour for teaching + $16–20/hour for non-teaching/admin time
Join Think Academy as a full-time G1-G2 Math Teacher. Teach with a structured, high-quality curriculum, receive paid training, and grow into long-term teaching and curriculum roles. We're especially looking for candidates with the potential to grow into a Grade Leader role, taking on teacher mentorship and grade-level management responsibilities as they develop. This is a long-term teaching opportunity — not a short-term tutoring role.
About Think Academy
Think Academy US, a wholly owned subsidiary of TAL Education Group (NYSE: TAL), is a leading education company dedicated to helping K–12 students build strong academic foundations, confidence in math, and long-term learning ability through high-quality teaching and thoughtfully designed curriculum.
Why This Role Is Different
Most teaching roles expect you to build everything yourself. Here, you teach within a structured instructional system — curriculum, lesson materials, training, and team support are already in place, so you can focus on teaching quality and student growth instead of building materials from scratch.
• Stronger Teaching Support — high-quality curriculum and lesson materials, structured onboarding, ongoing training, and a team to collaborate with instead of teaching in isolation
• A Path to Grade Leader — this role is designed as a talent pipeline for our G1-G2 team. Strong performers may be considered for Grade Leader responsibilities within their first several months, taking on teacher coaching, standard-setting, and grade-level coordination
• Competitive, Growing Earnings — paid for both teaching and non-teaching work, with performance-based raises up to 3 times a year, and an end-of-semester commission
What You'll Do
• Teach G1-G2 math in a clear, engaging, kids-friendly way, using our curriculum, lesson materials, and instructional guidance.
• Lead virtual classes with strong classroom energy, patience, and the ability to hold young students' attention and engagement. Create a warm, positive, high-expectation learning environment suited to early learners
• Grade homework, give timely feedback, and communicate proactively and professionally with parents about progress, classroom behavior, and learning habits.
• Deeply understand each lesson's teaching goals and common student sticking points, rather than simply following slides
• Participate in training, lesson prep, and ongoing professional development; take feedback well and continuously refine your teaching and service habits
Schedule & Commitment
• Onboarding starts September 2026; teaching begins October 2026
• ~3-6 classes/week (6-12 teaching hours), plus admin hours (grading, prep, parent comms) — total 30-40 hrs/week
• Class windows (Pacific Time): Wed-Fri, 4pm-8pm and Sat-Sun, 9am-8pm
• Once classes are assigned, your schedule stays consistent week to week (except federal holidays)
• Commit to at least one year (till May 2027)
• Relocation potential: for candidates on the Grade Leader track, we'd like you to be able to relocate to our Bay Area office between November and January, contingent on strong performance in your first few months
Compensation & Benefits
• Teaching Hours: $35-40/hour
• Non-Teaching/Admin Hours: $16-20/hour (grading, class prep, parent communication)
• Performance-based pay increases up to 3 times per year, plus end-of-semester commission targeted at 15-30% of total teaching compensation
• Benefits: 401(k), health/dental/vision insurance (based on eligibility)
• Visa sponsorship may be considered for long-term, high-performing teachers
Who We're Looking For
• Bachelor's degree or higher from an accredited college or university
• Strong math foundation, comfortable with U.S. Elementary School math content or above; Education, Child Development, Math Education, Psychology, or related majors preferred
• Fluent, confident English instruction skills, plus the ability to communicate clearly and professionally with parents and internal team members in Chinese or bilingually
• Meaningful prior experience with young learners (tutoring, camp teaching, after-school programs, classroom teaching, mentoring). Bonus points for prior online teaching experience
• Strong service mindset: proactive, comfortable initiating communication with parents, students, and the team, not just delivering lessons
• Open to feedback, self-reflective, and able to quickly adjust your teaching and service approach
• Genuinely interested in a long-term teaching career and growth at Think Academy
• Available during the class windows above; available on at least one weekend day
• Candidates based in or open to relocating to the Bay Area preferred
• Bonus points for candidates with experience as a team lead, mentor, or TA lead; math competition background; curriculum design or teacher training experience
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Think Academy USSubmit résumé / applyOpen job source
Low Elementary Math Teacher (Mandarin Required)
Start: September 2026
Job Type: Full-Time (30–40 hours/week, W2), Remote (U.S. based)
Compensation: $35-40/hour for teaching + $16–20/hour for non-teaching/admin time
Join Think Academy as a full-time G1-G2 Math Teacher. Teach with a structured, high-quality curriculum, receive paid training, and grow into long-term teaching and curriculum roles. We're especially looking for candidates with the potential to grow into a Grade Leader role, taking on teacher mentorship and grade-level management responsibilities
Start: September 2026
Job Type: Full-Time (30–40 hours/week, W2), Remote (U.S. based)
Compensation: $35-40/hour for teaching + $16–20/hour for non-teaching/admin time
Join Think Academy as a full-time G1-G2 Math Teacher. Teach with a structured, high-quality curriculum, receive paid training, and grow into long-term teaching and curriculum roles. We're especially looking for candidates with the potential to grow into a Grade Leader role, taking on teacher mentorship and grade-level management responsibilities as they develop. This is a long-term teaching opportunity — not a short-term tutoring role.
About Think Academy
Think Academy US, a wholly owned subsidiary of TAL Education Group (NYSE: TAL), is a leading education company dedicated to helping K–12 students build strong academic foundations, confidence in math, and long-term learning ability through high-quality teaching and thoughtfully designed curriculum.
Why This Role Is Different
Most teaching roles expect you to build everything yourself. Here, you teach within a structured instructional system — curriculum, lesson materials, training, and team support are already in place, so you can focus on teaching quality and student growth instead of building materials from scratch.
• Stronger Teaching Support — high-quality curriculum and lesson materials, structured onboarding, ongoing training, and a team to collaborate with instead of teaching in isolation
• A Path to Grade Leader — this role is designed as a talent pipeline for our G1-G2 team. Strong performers may be considered for Grade Leader responsibilities within their first several months, taking on teacher coaching, standard-setting, and grade-level coordination
• Competitive, Growing Earnings — paid for both teaching and non-teaching work, with performance-based raises up to 3 times a year, and an end-of-semester commission
What You'll Do
• Teach G1-G2 math in a clear, engaging, kids-friendly way, using our curriculum, lesson materials, and instructional guidance.
• Lead virtual classes with strong classroom energy, patience, and the ability to hold young students' attention and engagement. Create a warm, positive, high-expectation learning environment suited to early learners
• Grade homework, give timely feedback, and communicate proactively and professionally with parents about progress, classroom behavior, and learning habits.
• Deeply understand each lesson's teaching goals and common student sticking points, rather than simply following slides
• Participate in training, lesson prep, and ongoing professional development; take feedback well and continuously refine your teaching and service habits
Schedule & Commitment
• Onboarding starts September 2026; teaching begins October 2026
• ~3-6 classes/week (6-12 teaching hours), plus admin hours (grading, prep, parent comms) — total 30-40 hrs/week
• Class windows (Pacific Time): Wed-Fri, 4pm-8pm and Sat-Sun, 9am-8pm
• Once classes are assigned, your schedule stays consistent week to week (except federal holidays)
• Commit to at least one year (till May 2027)
• Relocation potential: for candidates on the Grade Leader track, we'd like you to be able to relocate to our Bay Area office between November and January, contingent on strong performance in your first few months
Compensation & Benefits
• Teaching Hours: $35-40/hour
• Non-Teaching/Admin Hours: $16-20/hour (grading, class prep, parent communication)
• Performance-based pay increases up to 3 times per year, plus end-of-semester commission targeted at 15-30% of total teaching compensation
• Benefits: 401(k), health/dental/vision insurance (based on eligibility)
• Visa sponsorship may be considered for long-term, high-performing teachers
Who We're Looking For
• Bachelor's degree or higher from an accredited college or university
• Strong math foundation, comfortable with U.S. Elementary School math content or above; Education, Child Development, Math Education, Psychology, or related majors preferred
• Fluent, confident English instruction skills, plus the ability to communicate clearly and professionally with parents and internal team members in Chinese or bilingually
• Meaningful prior experience with young learners (tutoring, camp teaching, after-school programs, classroom teaching, mentoring). Bonus points for prior online teaching experience
• Strong service mindset: proactive, comfortable initiating communication with parents, students, and the team, not just delivering lessons
• Open to feedback, self-reflective, and able to quickly adjust your teaching and service approach
• Genuinely interested in a long-term teaching career and growth at Think Academy
• Available during the class windows above; available on at least one weekend day
• Candidates based in or open to relocating to the Bay Area preferred
• Bonus points for candidates with experience as a team lead, mentor, or TA lead; math competition background; curriculum design or teacher training experience
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
Job Type: Full-Time (30–40 hours/week, W2), Remote (U.S. based)
Compensation: $35-40/hour for teaching + $16–20/hour for non-teaching/admin time
Join Think Academy as a full-time G1-G2 Math Teacher. Teach with a structured, high-quality curriculum, receive paid training, and grow into long-term teaching and curriculum roles. We're especially looking for candidates with the potential to grow into a Grade Leader role, taking on teacher mentorship and grade-level management responsibilities as they develop. This is a long-term teaching opportunity — not a short-term tutoring role.
About Think Academy
Think Academy US, a wholly owned subsidiary of TAL Education Group (NYSE: TAL), is a leading education company dedicated to helping K–12 students build strong academic foundations, confidence in math, and long-term learning ability through high-quality teaching and thoughtfully designed curriculum.
Why This Role Is Different
Most teaching roles expect you to build everything yourself. Here, you teach within a structured instructional system — curriculum, lesson materials, training, and team support are already in place, so you can focus on teaching quality and student growth instead of building materials from scratch.
• Stronger Teaching Support — high-quality curriculum and lesson materials, structured onboarding, ongoing training, and a team to collaborate with instead of teaching in isolation
• A Path to Grade Leader — this role is designed as a talent pipeline for our G1-G2 team. Strong performers may be considered for Grade Leader responsibilities within their first several months, taking on teacher coaching, standard-setting, and grade-level coordination
• Competitive, Growing Earnings — paid for both teaching and non-teaching work, with performance-based raises up to 3 times a year, and an end-of-semester commission
What You'll Do
• Teach G1-G2 math in a clear, engaging, kids-friendly way, using our curriculum, lesson materials, and instructional guidance.
• Lead virtual classes with strong classroom energy, patience, and the ability to hold young students' attention and engagement. Create a warm, positive, high-expectation learning environment suited to early learners
• Grade homework, give timely feedback, and communicate proactively and professionally with parents about progress, classroom behavior, and learning habits.
• Deeply understand each lesson's teaching goals and common student sticking points, rather than simply following slides
• Participate in training, lesson prep, and ongoing professional development; take feedback well and continuously refine your teaching and service habits
Schedule & Commitment
• Onboarding starts September 2026; teaching begins October 2026
• ~3-6 classes/week (6-12 teaching hours), plus admin hours (grading, prep, parent comms) — total 30-40 hrs/week
• Class windows (Pacific Time): Wed-Fri, 4pm-8pm and Sat-Sun, 9am-8pm
• Once classes are assigned, your schedule stays consistent week to week (except federal holidays)
• Commit to at least one year (till May 2027)
• Relocation potential: for candidates on the Grade Leader track, we'd like you to be able to relocate to our Bay Area office between November and January, contingent on strong performance in your first few months
Compensation & Benefits
• Teaching Hours: $35-40/hour
• Non-Teaching/Admin Hours: $16-20/hour (grading, class prep, parent communication)
• Performance-based pay increases up to 3 times per year, plus end-of-semester commission targeted at 15-30% of total teaching compensation
• Benefits: 401(k), health/dental/vision insurance (based on eligibility)
• Visa sponsorship may be considered for long-term, high-performing teachers
Who We're Looking For
• Bachelor's degree or higher from an accredited college or university
• Strong math foundation, comfortable with U.S. Elementary School math content or above; Education, Child Development, Math Education, Psychology, or related majors preferred
• Fluent, confident English instruction skills, plus the ability to communicate clearly and professionally with parents and internal team members in Chinese or bilingually
• Meaningful prior experience with young learners (tutoring, camp teaching, after-school programs, classroom teaching, mentoring). Bonus points for prior online teaching experience
• Strong service mindset: proactive, comfortable initiating communication with parents, students, and the team, not just delivering lessons
• Open to feedback, self-reflective, and able to quickly adjust your teaching and service approach
• Genuinely interested in a long-term teaching career and growth at Think Academy
• Available during the class windows above; available on at least one weekend day
• Candidates based in or open to relocating to the Bay Area preferred
• Bonus points for candidates with experience as a team lead, mentor, or TA lead; math competition background; curriculum design or teacher training experience
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Oct 1, 2026 · Source: Admin support · Open job source/application
Posted by: Think Academy USSubmit résumé / applyOpen job source
Partner Success Manager
The Importance of this Role
As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to en
The Importance of this Role
As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to ensure partner success.
Ideal candidates have the proven ability to drive action and partnership growth, leveraging industry experience to optimize partnerships and relationships, utilize domain expertise to advise, consult, lead, and teach when appropriate, research and analyze data to extract actionable insights, and be willing to roll up their sleeves to execute the tasks and tactics to get you there.
Responsibilities
Relationship & Strategy Management
• Build trusted relationships with partners at all levels (including C-suite).
• Develop long-term strategies and workflows to drive product adoption.
• Manage expectations, address concerns proactively, and turn obstacles into consultative opportunities.
Performance & Data Analysis
• Drive partner growth by analyzing data to extract actionable insights.
• Provide reporting and performance updates to leadership.
• Use data to inform decision-making for both internal teams and external partners.
Cross-Functional Collaboration & Process Improvement
• Partner across internal teams (marketing, sales, product, etc.) to ensure consistent performance.
• Identify risks and drive accountability.
• Proactively streamline interactions through process improvements and standardization of tools and templates.
• Maintain product knowledge to brief partners on updates
Requirements
• 5+ years of enterprise partnership or alliance management experience
• Proven success in partnership management and growth
• Experience engaging and influencing senior executives and strong familiarity with decision-making processes in enterprise partners
• Strong presentation and communication skills with the ability to collaborate effectively across internal teams and external stakeholders
• Proficiency in data analysis, reporting tools, and business intelligence platforms (e.g., Tableau, Metabase).
• An entrepreneurial desire to be part of a growing team and company
How Matic stands out
• Base Salary: $95,000 - $119,600
• Annual Bonus: $5,000 - $10,000
• You have an ownership stake - all Maticians receive Matic stock options.
• Career advancement - we have a culture that focuses on internal promotion and career growth.
• Unlimited Paid Time Off.
• Company-covered health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Disclaimers
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
If you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at HR@matic.com.
Please note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.
As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to ensure partner success.
Ideal candidates have the proven ability to drive action and partnership growth, leveraging industry experience to optimize partnerships and relationships, utilize domain expertise to advise, consult, lead, and teach when appropriate, research and analyze data to extract actionable insights, and be willing to roll up their sleeves to execute the tasks and tactics to get you there.
Responsibilities
Relationship & Strategy Management
• Build trusted relationships with partners at all levels (including C-suite).
• Develop long-term strategies and workflows to drive product adoption.
• Manage expectations, address concerns proactively, and turn obstacles into consultative opportunities.
Performance & Data Analysis
• Drive partner growth by analyzing data to extract actionable insights.
• Provide reporting and performance updates to leadership.
• Use data to inform decision-making for both internal teams and external partners.
Cross-Functional Collaboration & Process Improvement
• Partner across internal teams (marketing, sales, product, etc.) to ensure consistent performance.
• Identify risks and drive accountability.
• Proactively streamline interactions through process improvements and standardization of tools and templates.
• Maintain product knowledge to brief partners on updates
Requirements
• 5+ years of enterprise partnership or alliance management experience
• Proven success in partnership management and growth
• Experience engaging and influencing senior executives and strong familiarity with decision-making processes in enterprise partners
• Strong presentation and communication skills with the ability to collaborate effectively across internal teams and external stakeholders
• Proficiency in data analysis, reporting tools, and business intelligence platforms (e.g., Tableau, Metabase).
• An entrepreneurial desire to be part of a growing team and company
How Matic stands out
• Base Salary: $95,000 - $119,600
• Annual Bonus: $5,000 - $10,000
• You have an ownership stake - all Maticians receive Matic stock options.
• Career advancement - we have a culture that focuses on internal promotion and career growth.
• Unlimited Paid Time Off.
• Company-covered health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Disclaimers
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
If you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at HR@matic.com.
Please note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: MaticSubmit résumé / applyOpen job source
Partner Success Manager
The Importance of this Role
As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to en
The Importance of this Role
As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to ensure partner success.
Ideal candidates have the proven ability to drive action and partnership growth, leveraging industry experience to optimize partnerships and relationships, utilize domain expertise to advise, consult, lead, and teach when appropriate, research and analyze data to extract actionable insights, and be willing to roll up their sleeves to execute the tasks and tactics to get you there.
Responsibilities
Relationship & Strategy Management
• Build trusted relationships with partners at all levels (including C-suite).
• Develop long-term strategies and workflows to drive product adoption.
• Manage expectations, address concerns proactively, and turn obstacles into consultative opportunities.
Performance & Data Analysis
• Drive partner growth by analyzing data to extract actionable insights.
• Provide reporting and performance updates to leadership.
• Use data to inform decision-making for both internal teams and external partners.
Cross-Functional Collaboration & Process Improvement
• Partner across internal teams (marketing, sales, product, etc.) to ensure consistent performance.
• Identify risks and drive accountability.
• Proactively streamline interactions through process improvements and standardization of tools and templates.
• Maintain product knowledge to brief partners on updates
Requirements
• 5+ years of enterprise partnership or alliance management experience
• Proven success in partnership management and growth
• Experience engaging and influencing senior executives and strong familiarity with decision-making processes in enterprise partners
• Strong presentation and communication skills with the ability to collaborate effectively across internal teams and external stakeholders
• Proficiency in data analysis, reporting tools, and business intelligence platforms (e.g., Tableau, Metabase).
• An entrepreneurial desire to be part of a growing team and company
How Matic stands out
• Base Salary: $95,000 - $119,600
• Annual Bonus: $5,000 - $10,000
• You have an ownership stake - all Maticians receive Matic stock options.
• Career advancement - we have a culture that focuses on internal promotion and career growth.
• Unlimited Paid Time Off.
• Company-covered health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Disclaimers
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
If you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at HR@matic.com.
Please note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.
As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to ensure partner success.
Ideal candidates have the proven ability to drive action and partnership growth, leveraging industry experience to optimize partnerships and relationships, utilize domain expertise to advise, consult, lead, and teach when appropriate, research and analyze data to extract actionable insights, and be willing to roll up their sleeves to execute the tasks and tactics to get you there.
Responsibilities
Relationship & Strategy Management
• Build trusted relationships with partners at all levels (including C-suite).
• Develop long-term strategies and workflows to drive product adoption.
• Manage expectations, address concerns proactively, and turn obstacles into consultative opportunities.
Performance & Data Analysis
• Drive partner growth by analyzing data to extract actionable insights.
• Provide reporting and performance updates to leadership.
• Use data to inform decision-making for both internal teams and external partners.
Cross-Functional Collaboration & Process Improvement
• Partner across internal teams (marketing, sales, product, etc.) to ensure consistent performance.
• Identify risks and drive accountability.
• Proactively streamline interactions through process improvements and standardization of tools and templates.
• Maintain product knowledge to brief partners on updates
Requirements
• 5+ years of enterprise partnership or alliance management experience
• Proven success in partnership management and growth
• Experience engaging and influencing senior executives and strong familiarity with decision-making processes in enterprise partners
• Strong presentation and communication skills with the ability to collaborate effectively across internal teams and external stakeholders
• Proficiency in data analysis, reporting tools, and business intelligence platforms (e.g., Tableau, Metabase).
• An entrepreneurial desire to be part of a growing team and company
How Matic stands out
• Base Salary: $95,000 - $119,600
• Annual Bonus: $5,000 - $10,000
• You have an ownership stake - all Maticians receive Matic stock options.
• Career advancement - we have a culture that focuses on internal promotion and career growth.
• Unlimited Paid Time Off.
• Company-covered health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Disclaimers
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
If you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at HR@matic.com.
Please note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: MaticSubmit résumé / applyOpen job source
VP of Legal
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, priv
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: DispatchSubmit résumé / applyOpen job source
VP of Legal
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, priv
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: DispatchSubmit résumé / applyOpen job source
VP of Legal
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, priv
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: DispatchSubmit résumé / applyOpen job source
VP of Legal
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, priv
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DispatchSubmit résumé / applyOpen job source
VP of Legal
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, priv
About the Role
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Dispatch is looking for a Head of Legal to own the day-to-day legal function at Dispatch.
This is a highly hands-on role for an experienced commercial attorney who is comfortable operating as an individual contributor, making practical risk decisions, and building the legal infrastructure of an early-stage company. You will work closely with our Sales, Customer Success, Product, Security, Finance, People, and executive teams, with particular responsibility for enterprise commercial agreements, privacy and data matters, and the legal processes that support our growth.
The ideal candidate combines strong law firm training with meaningful in-house experience at an early-stage (Series C or earlier) B2B SaaS company. You should be equally comfortable negotiating a complex enterprise agreement, advising the business on a new data-sharing arrangement, and creating the templates and playbooks that allow the company to move faster without introducing unnecessary risk.
This role reports to the COO and is an individual contributor position initially with the expectation of growing and scaling the team over time.
Fundraising, investor matters and other specialized corporate matters will continue to be handled by outside counsel.
How You'll Operate
This role is designed for someone who likes being close to the business.
You will handle the company's highest-volume and highest-impact legal work, create repeatable systems where they do not yet exist, and know when an issue warrants escalation to specialized outside counsel.
Success in this role means helping Dispatch move quickly while making thoughtful, commercially grounded decisions about risk. The goal is not to eliminate risk; it is to make sure the company understands it, takes it deliberately, and builds the processes needed to scale.
What You'll Own
Commercial Contracts
•
Own the commercial contracting function, including drafting, reviewing, and negotiating MSAs, order forms, amendments, statements of work, and multi-year enterprise agreements.
•
Lead negotiations with sophisticated enterprise customers and their legal, procurement, privacy, and security teams.
•
Develop pragmatic positions on indemnification, limitations of liability, warranties, insurance, intellectual property, termination rights, service levels, and other material commercial terms.
•
Partner closely with Sales and company leadership to balance revenue objectives, customer requirements, and legal and business risk.
•
Build and maintain contract templates, negotiation playbooks, approval thresholds, and fallback positions that allow the company to scale contracting efficiently.
•
Evaluate and implement systems and processes to improve contract intake, negotiation, approval, execution, and management.
Privacy, Data & Security
•
Draft and negotiate data processing agreements, privacy terms, and security addenda.
•
Advise on issues including breach notification, data residency, subprocessors, data retention and deletion, customer data usage, and AI-related restrictions.
•
Review and structure third-party data-sharing arrangements, including arrangements involving customers, technology partners, custodians, and other data providers.
•
Partner with Product, Engineering, and Security on the legal implications of new products, integrations, data flows, and AI/ML functionality.
•
Support enterprise security reviews and the legal components of SOC 2, ISO 27001, and related compliance processes.
•
Help establish scalable approaches to customer requirements concerning AI, customer data usage, and restrictions on the use of confidential or personal information.
Employment & General Corporate Matters
•
Provide practical legal support on routine employment matters, including offer letters, contractor and consulting agreements, confidentiality and invention assignment agreements, and employee separations.
•
Review and negotiate vendor, partnership, and other operational agreements.
•
Identify matters requiring specialized expertise and efficiently scope and manage outside counsel.
•
Transition appropriate work from outside counsel to the internal legal function over time while maintaining strong outside-counsel relationships for specialized matters.
What We're Looking For
Required Qualifications
•
JD from a top law school.
•
Active membership in good standing with the bar of at least one U.S. jurisdiction.
•
5–15 years of legal experience.
•
At least 3 years of in-house experience, including direct ownership of commercial contracting.
•
Law firm training in technology transactions, commercial contracts, privacy, or a closely related practice area.
•
Direct experience negotiating MSAs, order forms, and multi-year enterprise agreements for a B2B SaaS company.
•
Direct experience negotiating DPAs and security addenda, including provisions relating to:
•
breach notification;
•
data residency;
•
subprocessors;
•
data retention and deletion; and
•
AI usage and model-training restrictions.
•
Experience reviewing and structuring third-party data-sharing arrangements.
•
General employment law experience, including offer letters, contractor and consulting agreements, and employee separations.
•
Experience determining when specialized legal advice is required and scoping and managing outside counsel.
•
Experience working at a company that had fewer than 250 employees when you joined, or that was Series C or earlier.
•
Strong business judgment and the ability to distinguish material risk from theoretical risk.
•
Ability to operate independently, prioritize competing demands, and provide clear recommendations rather than simply identifying legal issues.
Preferred Qualifications
•
Experience serving as a company's first legal hire.
•
Experience transitioning significant legal responsibilities from outside counsel to an internal legal function.
•
Experience building contract templates, negotiation playbooks, approval frameworks, and fallback positions from the ground up.
•
Working knowledge of the financial services ecosystem, including wealth managers, asset managers, custodians, and the relationships among them.
•
Experience supporting SOC 2, ISO 27001, enterprise security reviews, or related compliance programs.
•
Experience evaluating, selecting, or implementing contract lifecycle management software.
Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: DispatchSubmit résumé / applyOpen job source
Principal Product Manager
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.
ABOUT CLICKUP
At ClickUp, we're not just building software. We're architecting the future of work! In a world overwhelmed by work sprawl, we saw a be
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.
ABOUT CLICKUP
At ClickUp, we're not just building software. We're architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That's why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you'll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that's redefining what's possible!
ABOUT THE ROLE
We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands.
A Principal Product Manager shapes high level strategy and product direction at the company level. You make the calls on the hardest product questions we face. Where the converged workspace is going, what AI for work actually looks like in three years, which bets matter. You build to show your thinking, not just describe it, and the argument is stronger when you have already put the idea on screen. You pull together data, customer escalations, support trends, and usage patterns and bring clarity on where we are winning and where to push next. The ways you find to move faster become how PMs across the company work. The stronger your craft, the more your strategy lands.
KEY RESPONSIBILITIES
•
Shape ClickUp's product direction at the company level. Own the hardest, most consequential product questions we face and drive them to resolution.
•
Define where the converged workspace is going and what AI for work looks like over a multi-year horizon. Hold that picture and make it legible to everyone else.
•
Build to prove the point. Prototype the future you are arguing for so the strategy is concrete, not theoretical.
•
Synthesize data, customer escalations, usage trends, and market signals into a coherent picture of where we are winning and where we need to move.
•
Set the standard for how PMs across the function work. The patterns you invent for compressing your loop become how the whole PM team operates.
•
Advise and inform executive leadership on product strategy, major bets, and where the company should and should not invest.
•
Represent ClickUp externally on product vision when relevant, including with key customers, analysts, and the broader product community.
•
Identify the gaps in our product thinking and build the frameworks that close them.
QUALIFICATIONS
•
8-10+ years in product management, with a clear record of operating at company-shaping scope in a high-growth B2B SaaS environment.
•
Deep experience owning the most ambiguous and consequential product decisions, the ones with no obvious answer and real stakes.
•
Exceptional ability to synthesize competing inputs, customer signals, business constraints, and technical realities into a clear direction.
•
Demonstrated ability to build and evangelize a product vision that earns trust across engineering, design, and executive leadership.
•
History of raising the craft of the PMs around you, not just delivering your own output.
•
Fluent in data. You define the metrics that matter at the company level and you know when the data is incomplete or misleading.
•
Deep command of AI tooling. You are not experimenting with it, you are building with it and setting the example for the function.
•
Outstanding written and verbal communicator. You can make a hard argument simply and land it with any audience.
AI PROFICIENCY
•
Generate artifacts that accelerate alignment. Leverage AI to draft PRDs, map user flows, validate product launch readiness, synthesize research and customer feedback, produce competitive analyses, and write release notes.
•
Prototype and iterate with AI coding tools. Build functional prototypes independently of design and engineering using tools like Cursor or Claude Code.
•
QA your own work. Use browser automation tools to test flows, verify edge cases, and confirm what shipped matches what was specced.
•
Stay current and apply it. Familiarity with tools like Claude Code, Cursor, Figma AI, and MCP integrations is expected. Actively experiment and fold new capabilities into your workflow.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
ABOUT CLICKUP
At ClickUp, we're not just building software. We're architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That's why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you'll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that's redefining what's possible!
ABOUT THE ROLE
We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands.
A Principal Product Manager shapes high level strategy and product direction at the company level. You make the calls on the hardest product questions we face. Where the converged workspace is going, what AI for work actually looks like in three years, which bets matter. You build to show your thinking, not just describe it, and the argument is stronger when you have already put the idea on screen. You pull together data, customer escalations, support trends, and usage patterns and bring clarity on where we are winning and where to push next. The ways you find to move faster become how PMs across the company work. The stronger your craft, the more your strategy lands.
KEY RESPONSIBILITIES
•
Shape ClickUp's product direction at the company level. Own the hardest, most consequential product questions we face and drive them to resolution.
•
Define where the converged workspace is going and what AI for work looks like over a multi-year horizon. Hold that picture and make it legible to everyone else.
•
Build to prove the point. Prototype the future you are arguing for so the strategy is concrete, not theoretical.
•
Synthesize data, customer escalations, usage trends, and market signals into a coherent picture of where we are winning and where we need to move.
•
Set the standard for how PMs across the function work. The patterns you invent for compressing your loop become how the whole PM team operates.
•
Advise and inform executive leadership on product strategy, major bets, and where the company should and should not invest.
•
Represent ClickUp externally on product vision when relevant, including with key customers, analysts, and the broader product community.
•
Identify the gaps in our product thinking and build the frameworks that close them.
QUALIFICATIONS
•
8-10+ years in product management, with a clear record of operating at company-shaping scope in a high-growth B2B SaaS environment.
•
Deep experience owning the most ambiguous and consequential product decisions, the ones with no obvious answer and real stakes.
•
Exceptional ability to synthesize competing inputs, customer signals, business constraints, and technical realities into a clear direction.
•
Demonstrated ability to build and evangelize a product vision that earns trust across engineering, design, and executive leadership.
•
History of raising the craft of the PMs around you, not just delivering your own output.
•
Fluent in data. You define the metrics that matter at the company level and you know when the data is incomplete or misleading.
•
Deep command of AI tooling. You are not experimenting with it, you are building with it and setting the example for the function.
•
Outstanding written and verbal communicator. You can make a hard argument simply and land it with any audience.
AI PROFICIENCY
•
Generate artifacts that accelerate alignment. Leverage AI to draft PRDs, map user flows, validate product launch readiness, synthesize research and customer feedback, produce competitive analyses, and write release notes.
•
Prototype and iterate with AI coding tools. Build functional prototypes independently of design and engineering using tools like Cursor or Claude Code.
•
QA your own work. Use browser automation tools to test flows, verify edge cases, and confirm what shipped matches what was specced.
•
Stay current and apply it. Familiarity with tools like Claude Code, Cursor, Figma AI, and MCP integrations is expected. Actively experiment and fold new capabilities into your workflow.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: ClickUpSubmit résumé / applyOpen job source
Enterprise Account Executive - East
Enterprise Account Executive - East
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers
Enterprise Account Executive - East
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers and execute with passion, drive, and strong business acumen.
RESPONSIBILITIES AND DUTIES
• Develop a GTM sales strategy to build and grow Legion’s market leadership and achieve business targets
• Understand client needs and align strategy
• Build relationships with decision makers and stakeholders across target client base and participate in closing strategic opportunities when needed
• Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy
• Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets
• Close deals with enterprises and exceeding revenue targets
• Develop granular account-level strategies to communicate Legion’s unique value proposition
• Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities
• Lead a deal through the entire sales lifecycle by building relationships and collaborating with key external and internal stakeholders
• Craft a compelling business justification and ROI for each opportunity
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM
REQUIRED SKILLS AND QUALIFICATIONS
• 3-5 years of enterprise technology sales experience
• Experience closing $1M ARR new business deals against a $2M+ annual quota
• Strong application SaaS sales background
• Superior negotiation, written, and verbal communication skills
• A mix of large and small company experience. Early stage startup experience highly desired
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution strongly preferred
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries is a plus
PREFERRED QUALIFICATIONS AND ATTRIBUTES
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries
• Proactive and able to command respect through intelligence, hard work, and persistence
• Personal passion and fervor for industry-leading next generation technology
• Ability to operate in an environment with limited
• A great communicator who can distill powerful messages which resonate with customers
• Track record of building positive relationships with peers
• Continuous and thoughtful listener, able to learn from customers and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $135,000.00 - $185,000 + Commission + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers and execute with passion, drive, and strong business acumen.
RESPONSIBILITIES AND DUTIES
• Develop a GTM sales strategy to build and grow Legion’s market leadership and achieve business targets
• Understand client needs and align strategy
• Build relationships with decision makers and stakeholders across target client base and participate in closing strategic opportunities when needed
• Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy
• Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets
• Close deals with enterprises and exceeding revenue targets
• Develop granular account-level strategies to communicate Legion’s unique value proposition
• Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities
• Lead a deal through the entire sales lifecycle by building relationships and collaborating with key external and internal stakeholders
• Craft a compelling business justification and ROI for each opportunity
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM
REQUIRED SKILLS AND QUALIFICATIONS
• 3-5 years of enterprise technology sales experience
• Experience closing $1M ARR new business deals against a $2M+ annual quota
• Strong application SaaS sales background
• Superior negotiation, written, and verbal communication skills
• A mix of large and small company experience. Early stage startup experience highly desired
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution strongly preferred
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries is a plus
PREFERRED QUALIFICATIONS AND ATTRIBUTES
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries
• Proactive and able to command respect through intelligence, hard work, and persistence
• Personal passion and fervor for industry-leading next generation technology
• Ability to operate in an environment with limited
• A great communicator who can distill powerful messages which resonate with customers
• Track record of building positive relationships with peers
• Continuous and thoughtful listener, able to learn from customers and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $135,000.00 - $185,000 + Commission + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: LegionSubmit résumé / applyOpen job source
Enterprise Account Executive - East
Enterprise Account Executive - East
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers
Enterprise Account Executive - East
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers and execute with passion, drive, and strong business acumen.
RESPONSIBILITIES AND DUTIES
• Develop a GTM sales strategy to build and grow Legion’s market leadership and achieve business targets
• Understand client needs and align strategy
• Build relationships with decision makers and stakeholders across target client base and participate in closing strategic opportunities when needed
• Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy
• Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets
• Close deals with enterprises and exceeding revenue targets
• Develop granular account-level strategies to communicate Legion’s unique value proposition
• Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities
• Lead a deal through the entire sales lifecycle by building relationships and collaborating with key external and internal stakeholders
• Craft a compelling business justification and ROI for each opportunity
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM
REQUIRED SKILLS AND QUALIFICATIONS
• 3-5 years of enterprise technology sales experience
• Experience closing $1M ARR new business deals against a $2M+ annual quota
• Strong application SaaS sales background
• Superior negotiation, written, and verbal communication skills
• A mix of large and small company experience. Early stage startup experience highly desired
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution strongly preferred
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries is a plus
PREFERRED QUALIFICATIONS AND ATTRIBUTES
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries
• Proactive and able to command respect through intelligence, hard work, and persistence
• Personal passion and fervor for industry-leading next generation technology
• Ability to operate in an environment with limited
• A great communicator who can distill powerful messages which resonate with customers
• Track record of building positive relationships with peers
• Continuous and thoughtful listener, able to learn from customers and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $135,000.00 - $185,000 + Commission + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers and execute with passion, drive, and strong business acumen.
RESPONSIBILITIES AND DUTIES
• Develop a GTM sales strategy to build and grow Legion’s market leadership and achieve business targets
• Understand client needs and align strategy
• Build relationships with decision makers and stakeholders across target client base and participate in closing strategic opportunities when needed
• Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy
• Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets
• Close deals with enterprises and exceeding revenue targets
• Develop granular account-level strategies to communicate Legion’s unique value proposition
• Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities
• Lead a deal through the entire sales lifecycle by building relationships and collaborating with key external and internal stakeholders
• Craft a compelling business justification and ROI for each opportunity
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM
REQUIRED SKILLS AND QUALIFICATIONS
• 3-5 years of enterprise technology sales experience
• Experience closing $1M ARR new business deals against a $2M+ annual quota
• Strong application SaaS sales background
• Superior negotiation, written, and verbal communication skills
• A mix of large and small company experience. Early stage startup experience highly desired
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution strongly preferred
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries is a plus
PREFERRED QUALIFICATIONS AND ATTRIBUTES
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries
• Proactive and able to command respect through intelligence, hard work, and persistence
• Personal passion and fervor for industry-leading next generation technology
• Ability to operate in an environment with limited
• A great communicator who can distill powerful messages which resonate with customers
• Track record of building positive relationships with peers
• Continuous and thoughtful listener, able to learn from customers and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $135,000.00 - $185,000 + Commission + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: LegionSubmit résumé / applyOpen job source
Enterprise Account Executive - East
Enterprise Account Executive - East
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers
Enterprise Account Executive - East
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers and execute with passion, drive, and strong business acumen.
RESPONSIBILITIES AND DUTIES
• Develop a GTM sales strategy to build and grow Legion’s market leadership and achieve business targets
• Understand client needs and align strategy
• Build relationships with decision makers and stakeholders across target client base and participate in closing strategic opportunities when needed
• Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy
• Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets
• Close deals with enterprises and exceeding revenue targets
• Develop granular account-level strategies to communicate Legion’s unique value proposition
• Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities
• Lead a deal through the entire sales lifecycle by building relationships and collaborating with key external and internal stakeholders
• Craft a compelling business justification and ROI for each opportunity
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM
REQUIRED SKILLS AND QUALIFICATIONS
• 3-5 years of enterprise technology sales experience
• Experience closing $1M ARR new business deals against a $2M+ annual quota
• Strong application SaaS sales background
• Superior negotiation, written, and verbal communication skills
• A mix of large and small company experience. Early stage startup experience highly desired
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution strongly preferred
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries is a plus
PREFERRED QUALIFICATIONS AND ATTRIBUTES
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries
• Proactive and able to command respect through intelligence, hard work, and persistence
• Personal passion and fervor for industry-leading next generation technology
• Ability to operate in an environment with limited
• A great communicator who can distill powerful messages which resonate with customers
• Track record of building positive relationships with peers
• Continuous and thoughtful listener, able to learn from customers and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $135,000.00 - $185,000 + Commission + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Remote, United States
JOB OVERVIEW
The mission of the Account Executive, Enterprise is to source, develop, and close net new revenue within a named account territory consisting of enterprise prospect accounts headquartered in North America. This role requires a thoughtful, proactive hunter with a well established rolodex and deep industry expertise, to prospect, qualify and close new business. This role is perfect for an enterprise salesperson who can source net new customers and execute with passion, drive, and strong business acumen.
RESPONSIBILITIES AND DUTIES
• Develop a GTM sales strategy to build and grow Legion’s market leadership and achieve business targets
• Understand client needs and align strategy
• Build relationships with decision makers and stakeholders across target client base and participate in closing strategic opportunities when needed
• Play a critical role in business planning, working closely with other senior executives to develop plans, resource requirements, and influence long-term business strategy
• Work cross-functionally with sales leaders, marketing, and product teams to achieve and exceed company revenue targets
• Close deals with enterprises and exceeding revenue targets
• Develop granular account-level strategies to communicate Legion’s unique value proposition
• Leverage industry expertise and Rolodex to build a pipeline of executive-level enterprise opportunities
• Lead a deal through the entire sales lifecycle by building relationships and collaborating with key external and internal stakeholders
• Craft a compelling business justification and ROI for each opportunity
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce CRM
REQUIRED SKILLS AND QUALIFICATIONS
• 3-5 years of enterprise technology sales experience
• Experience closing $1M ARR new business deals against a $2M+ annual quota
• Strong application SaaS sales background
• Superior negotiation, written, and verbal communication skills
• A mix of large and small company experience. Early stage startup experience highly desired
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution strongly preferred
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries is a plus
PREFERRED QUALIFICATIONS AND ATTRIBUTES
• Experience selling a Workforce Management (WFM) or Human Capital Management (HCM) software solution
• Experience selling in the Retail, Hospitality, Distribution, Warehouse, and Healthcare industries
• Proactive and able to command respect through intelligence, hard work, and persistence
• Personal passion and fervor for industry-leading next generation technology
• Ability to operate in an environment with limited
• A great communicator who can distill powerful messages which resonate with customers
• Track record of building positive relationships with peers
• Continuous and thoughtful listener, able to learn from customers and leverage input
• Strong personal work ethic focused on high priority issues; action and results oriented
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior
COMPENSATION & BENEFITS
Salary Range: Base Salary Range $135,000.00 - $185,000 + Commission + Stock Equity
At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.
Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and has proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
•
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
• Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
• Professional or employment-related information, including:
• Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
• Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
• Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
• Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
• Other information such as any information you voluntarily choose to provide in connection with your job application.
•
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
•
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.
• How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR Generalist · Open job source/application
Posted by: LegionSubmit résumé / applyOpen job source
Implementation Engineer
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells t
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You’ll Do:
We’re hiring Implementation Engineers to partner closely with our sales and solutions architect team to drive new customer wins. You’ll have an immense impact on shaping the future of not only this role, but our company.
A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our customers -- many of whom are engineers -- as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.
Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. You’ll be an integral part of making our customers successful, being responsible for the project management, deployment, and adoption of Roboflow’s computer vision solutions within their products.
This is a hands-on, technical role where you will work closely not only with our customers, but also with our engineering teams and product managers to ensure the successful deployment of our solutions. You will need to combine your expertise in computer vision, machine learning, and Python programming to design, implement, and optimize solutions that solve our customers’ biggest pain points. We want our customers to be life long partners with Roboflow and ensure they are receiving the ROI they envisioned when they first signed on.
If you think, “I’m an engineer that loves sharing my work with others,” you’d be in great company in this role.
Role and Responsibilities
•
Support and manage the project delivery of customized solutions to our customers
•
Provide post-deployment support, including troubleshooting, debugging, and educating customers
•
You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
•
Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
•
Work with sales and product to develop implementation strategies and build roadmaps for our customers
•
Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
•
Test and validate new product features with customer value creation in mind
•
Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
•
Work with the wider Roboflow team to improve processes, documentation and the overall customer experience
•
Assist our product team with customer onboarding, support, adoption and engineering efforts
Who You Are:
•
A solution mindset
•
Strong customer facing instincts
•
An enthusiastic, strong, technical generalist
•
A background in computer science or a related field
•
Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity
•
Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more)
•
Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch)
•
Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet
•
Proven project management experience as it relates to delivery timelines and commitments
•
Strong knowledge of APIs
•
Willingness to travel ~25%
Interview Process (~5 hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team, who you’ll be speaking directly with about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a few days.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[45m] Meet with hiring manager to assess for overall mindset and skillset
Team Interview Phase:
•
[60m] Technical Assessment - meet with fellow implementation Engineer
•
[30m] Demo - build a project with Roboflow and share your work
Final Interview Stage:
•
[30m] Meet with Head of Operations, for a culture discussion
•
[30m] Meet with Joseph Nelson, CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
As an early Implementation Engineer hire, you’ll be partnering directly with our co-founder/CEO and Sales leadership to not only do great work in the role, but shape how this function works for the future of Roboflow.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City, San Francisco and São Paulo (with plans to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target OTE for this role is $150,000-$200,000
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools
•
$150/mo Team lunch
•
$500/one time Home office
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Distributed team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You’ll Do:
We’re hiring Implementation Engineers to partner closely with our sales and solutions architect team to drive new customer wins. You’ll have an immense impact on shaping the future of not only this role, but our company.
A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our customers -- many of whom are engineers -- as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.
Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. You’ll be an integral part of making our customers successful, being responsible for the project management, deployment, and adoption of Roboflow’s computer vision solutions within their products.
This is a hands-on, technical role where you will work closely not only with our customers, but also with our engineering teams and product managers to ensure the successful deployment of our solutions. You will need to combine your expertise in computer vision, machine learning, and Python programming to design, implement, and optimize solutions that solve our customers’ biggest pain points. We want our customers to be life long partners with Roboflow and ensure they are receiving the ROI they envisioned when they first signed on.
If you think, “I’m an engineer that loves sharing my work with others,” you’d be in great company in this role.
Role and Responsibilities
•
Support and manage the project delivery of customized solutions to our customers
•
Provide post-deployment support, including troubleshooting, debugging, and educating customers
•
You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
•
Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
•
Work with sales and product to develop implementation strategies and build roadmaps for our customers
•
Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
•
Test and validate new product features with customer value creation in mind
•
Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
•
Work with the wider Roboflow team to improve processes, documentation and the overall customer experience
•
Assist our product team with customer onboarding, support, adoption and engineering efforts
Who You Are:
•
A solution mindset
•
Strong customer facing instincts
•
An enthusiastic, strong, technical generalist
•
A background in computer science or a related field
•
Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity
•
Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more)
•
Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch)
•
Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet
•
Proven project management experience as it relates to delivery timelines and commitments
•
Strong knowledge of APIs
•
Willingness to travel ~25%
Interview Process (~5 hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team, who you’ll be speaking directly with about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a few days.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[45m] Meet with hiring manager to assess for overall mindset and skillset
Team Interview Phase:
•
[60m] Technical Assessment - meet with fellow implementation Engineer
•
[30m] Demo - build a project with Roboflow and share your work
Final Interview Stage:
•
[30m] Meet with Head of Operations, for a culture discussion
•
[30m] Meet with Joseph Nelson, CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
As an early Implementation Engineer hire, you’ll be partnering directly with our co-founder/CEO and Sales leadership to not only do great work in the role, but shape how this function works for the future of Roboflow.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City, San Francisco and São Paulo (with plans to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target OTE for this role is $150,000-$200,000
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools
•
$150/mo Team lunch
•
$500/one time Home office
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Distributed team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RoboflowSubmit résumé / applyOpen job source
Implementation Engineer
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells t
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You’ll Do:
We’re hiring Implementation Engineers to partner closely with our sales and solutions architect team to drive new customer wins. You’ll have an immense impact on shaping the future of not only this role, but our company.
A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our customers -- many of whom are engineers -- as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.
Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. You’ll be an integral part of making our customers successful, being responsible for the project management, deployment, and adoption of Roboflow’s computer vision solutions within their products.
This is a hands-on, technical role where you will work closely not only with our customers, but also with our engineering teams and product managers to ensure the successful deployment of our solutions. You will need to combine your expertise in computer vision, machine learning, and Python programming to design, implement, and optimize solutions that solve our customers’ biggest pain points. We want our customers to be life long partners with Roboflow and ensure they are receiving the ROI they envisioned when they first signed on.
If you think, “I’m an engineer that loves sharing my work with others,” you’d be in great company in this role.
Role and Responsibilities
•
Support and manage the project delivery of customized solutions to our customers
•
Provide post-deployment support, including troubleshooting, debugging, and educating customers
•
You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
•
Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
•
Work with sales and product to develop implementation strategies and build roadmaps for our customers
•
Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
•
Test and validate new product features with customer value creation in mind
•
Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
•
Work with the wider Roboflow team to improve processes, documentation and the overall customer experience
•
Assist our product team with customer onboarding, support, adoption and engineering efforts
Who You Are:
•
A solution mindset
•
Strong customer facing instincts
•
An enthusiastic, strong, technical generalist
•
A background in computer science or a related field
•
Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity
•
Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more)
•
Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch)
•
Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet
•
Proven project management experience as it relates to delivery timelines and commitments
•
Strong knowledge of APIs
•
Willingness to travel ~25%
Interview Process (~5 hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team, who you’ll be speaking directly with about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a few days.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[45m] Meet with hiring manager to assess for overall mindset and skillset
Team Interview Phase:
•
[60m] Technical Assessment - meet with fellow implementation Engineer
•
[30m] Demo - build a project with Roboflow and share your work
Final Interview Stage:
•
[30m] Meet with Head of Operations, for a culture discussion
•
[30m] Meet with Joseph Nelson, CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
As an early Implementation Engineer hire, you’ll be partnering directly with our co-founder/CEO and Sales leadership to not only do great work in the role, but shape how this function works for the future of Roboflow.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City, San Francisco and São Paulo (with plans to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target OTE for this role is $150,000-$200,000
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools
•
$150/mo Team lunch
•
$500/one time Home office
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Distributed team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
What You’ll Do:
We’re hiring Implementation Engineers to partner closely with our sales and solutions architect team to drive new customer wins. You’ll have an immense impact on shaping the future of not only this role, but our company.
A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our customers -- many of whom are engineers -- as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.
Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. You’ll be an integral part of making our customers successful, being responsible for the project management, deployment, and adoption of Roboflow’s computer vision solutions within their products.
This is a hands-on, technical role where you will work closely not only with our customers, but also with our engineering teams and product managers to ensure the successful deployment of our solutions. You will need to combine your expertise in computer vision, machine learning, and Python programming to design, implement, and optimize solutions that solve our customers’ biggest pain points. We want our customers to be life long partners with Roboflow and ensure they are receiving the ROI they envisioned when they first signed on.
If you think, “I’m an engineer that loves sharing my work with others,” you’d be in great company in this role.
Role and Responsibilities
•
Support and manage the project delivery of customized solutions to our customers
•
Provide post-deployment support, including troubleshooting, debugging, and educating customers
•
You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
•
Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
•
Work with sales and product to develop implementation strategies and build roadmaps for our customers
•
Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
•
Test and validate new product features with customer value creation in mind
•
Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
•
Work with the wider Roboflow team to improve processes, documentation and the overall customer experience
•
Assist our product team with customer onboarding, support, adoption and engineering efforts
Who You Are:
•
A solution mindset
•
Strong customer facing instincts
•
An enthusiastic, strong, technical generalist
•
A background in computer science or a related field
•
Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity
•
Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more)
•
Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch)
•
Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet
•
Proven project management experience as it relates to delivery timelines and commitments
•
Strong knowledge of APIs
•
Willingness to travel ~25%
Interview Process (~5 hours)
Below is the interview process you can expect for this role. We are all motivated to work with an exceptional team, who you’ll be speaking directly with about what it's like to work and thrive at Roboflow. We like to be decisive and work fast, so don't be surprised if all the below conversations happen over a few days.
Before the Interview:
•
We’ll review your application, LinkedIn, Github, etc.
•
The best way to stand out is to write about something you’ve built with Roboflow or contribute to one of our open source projects.
•
We may send you a technical screen if applicable.
Introduction Phase:
•
[45m] Meet with hiring manager to assess for overall mindset and skillset
Team Interview Phase:
•
[60m] Technical Assessment - meet with fellow implementation Engineer
•
[30m] Demo - build a project with Roboflow and share your work
Final Interview Stage:
•
[30m] Meet with Head of Operations, for a culture discussion
•
[30m] Meet with Joseph Nelson, CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Who You'll Be Working With
Our team of ~120 attracts talent like executives that wanted to return to building, founders with a 100M+ exit, Roboflow users turned team members, open source contributors, a cyclist who biked across the United States, prolific high school hackers, a CTO from 100+ engineering organization, amongst many exceptional others.
As an early Implementation Engineer hire, you’ll be partnering directly with our co-founder/CEO and Sales leadership to not only do great work in the role, but shape how this function works for the future of Roboflow.
Where You'll Work
Roboflow is distributed across the US and Europe. We currently have Hubs in New York City, San Francisco and São Paulo (with plans to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and resources (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best!
When You'll Work
Roboflow primarily operates during the daytime hours in the US and there are some synchronous meetings you’ll be expected to attend each week. Apart from that, we have a flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed.
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target OTE for this role is $150,000-$200,000
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
•
$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
•
$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
•
$350/mo AI Tools
•
$150/mo Team lunch
•
$500/one time Home office
•
Cover up to 100% of your health insurance costs for you and your partner or family
•
Equity in the company so we are all invested in the future of computer vision
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role or subscribe to our career newsletter by emailing "Subscribe" to operations@roboflow.com. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Distributed team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
Equal Employment Opportunity
At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Hr Generalist feed · Open job source/application
Posted by: RoboflowSubmit résumé / applyOpen job source
Product Security Engineer
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
YipitData is looking for a Product Security Engineer to help build security into the products and services we deliver to customers.
In this role, you will partner closely with Engineering and Product teams throughout the development lifecycle. You will assess new products and technologies, lead threat modeling and security design reviews, identify vulnerabilities, and help teams implement practical fixes before issues reach production.
This is a hands-on role for someone who understands how modern applications are designed and built. You should be comfortable reviewing system architecture, analyzing vulnerabilities, working directly with engineers, and improving the security tools embedded in our development pipelines.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
The work hours are flexible on this team, but most employees work East Coast hours.
As Our Product Security Engineer, You Will:
• Get involved early in new products and features, using threat modeling and security design reviews to find problems before they reach production
• Dig into application architecture, APIs, authentication, authorization, data flows, cloud services, and third-party integrations to understand how systems could be attacked
• Find and validate vulnerabilities, separate real risk from noise, and help teams prioritize what actually matters
• Work alongside engineers to design remediate plans that protect customers without bringing development to a halt
• Own and improve security tooling across the development lifecycle, including SAST, DAST, dependency scanning, and secret scanning
• Tune security tools and workflows so engineers receive useful findings instead of a flood of false positives
• Build automation that allows Product Security to keep pace as our products, engineering teams, and use of AI continue to grow
• Turn security lessons into clear standards, secure design patterns, coding guidance, and documentation engineers will actually use
• Help lead the response when product security issues arise, from initial investigation and containment through root cause analysis and long-term remediation
• Become a trusted partner to Engineering and Product by bringing strong security judgment and workable solutions to difficult decisions
• Explore emerging risks across cloud and AI-enabled products and help YipitData prepare for attack techniques that do not yet have a standard playbook
You Are Likely To Succeed If:
• You have worked in product security, application security, software engineering, penetration testing, or another role that taught you how applications are built and broken
• You can look at a complex system, follow the data, identify trust boundaries, and quickly understand where the real risks may be hiding
• You know how to threat model, review architecture, and assess applications without relying entirely on a checklist
• You can validate a vulnerability, determine whether it is actually exploitable, and explain why it matters to both engineers and business leaders
• You are comfortable working across APIs, cloud services, containers, serverless technologies, and CI/CD pipelines
• You have worked with tools such as SAST, DAST, dependency scanning, secret scanning, or infrastructure-as-code scanning, and know that getting useful results takes more than simply turning them on
• You can read and write code and are excited to automate repetitive security work using Python, JavaScript, or a similar language
• You bring strong judgment and can balance security, customer impact, engineering effort, and business priorities
• You communicate clearly, ask thoughtful questions, and can build credibility with both technical and non-technical teams
• You have secured AI-enabled products, agents, large language model applications, or MCP integrations and are excited by risks that do not yet have a perfect playbook
• You have deep experience with identity, authentication, authorization, or multi-tenant application security
• You have applied frameworks such as the OWASP Top 10, OWASP MCP Top 10, OWASP ASVS, or NIST in real-world environments
• You enjoy working across multiple products and engineering teams in an environment where priorities move quickly and no two days look exactly the same
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual base salary range for this position is anticipated to be $$180,000 / year. Final compensation may be determined by a number of factors, including, but not limited to, the applicant’s experience, knowledge, skills, abilities, and internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
YipitData is looking for a Product Security Engineer to help build security into the products and services we deliver to customers.
In this role, you will partner closely with Engineering and Product teams throughout the development lifecycle. You will assess new products and technologies, lead threat modeling and security design reviews, identify vulnerabilities, and help teams implement practical fixes before issues reach production.
This is a hands-on role for someone who understands how modern applications are designed and built. You should be comfortable reviewing system architecture, analyzing vulnerabilities, working directly with engineers, and improving the security tools embedded in our development pipelines.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
The work hours are flexible on this team, but most employees work East Coast hours.
As Our Product Security Engineer, You Will:
• Get involved early in new products and features, using threat modeling and security design reviews to find problems before they reach production
• Dig into application architecture, APIs, authentication, authorization, data flows, cloud services, and third-party integrations to understand how systems could be attacked
• Find and validate vulnerabilities, separate real risk from noise, and help teams prioritize what actually matters
• Work alongside engineers to design remediate plans that protect customers without bringing development to a halt
• Own and improve security tooling across the development lifecycle, including SAST, DAST, dependency scanning, and secret scanning
• Tune security tools and workflows so engineers receive useful findings instead of a flood of false positives
• Build automation that allows Product Security to keep pace as our products, engineering teams, and use of AI continue to grow
• Turn security lessons into clear standards, secure design patterns, coding guidance, and documentation engineers will actually use
• Help lead the response when product security issues arise, from initial investigation and containment through root cause analysis and long-term remediation
• Become a trusted partner to Engineering and Product by bringing strong security judgment and workable solutions to difficult decisions
• Explore emerging risks across cloud and AI-enabled products and help YipitData prepare for attack techniques that do not yet have a standard playbook
You Are Likely To Succeed If:
• You have worked in product security, application security, software engineering, penetration testing, or another role that taught you how applications are built and broken
• You can look at a complex system, follow the data, identify trust boundaries, and quickly understand where the real risks may be hiding
• You know how to threat model, review architecture, and assess applications without relying entirely on a checklist
• You can validate a vulnerability, determine whether it is actually exploitable, and explain why it matters to both engineers and business leaders
• You are comfortable working across APIs, cloud services, containers, serverless technologies, and CI/CD pipelines
• You have worked with tools such as SAST, DAST, dependency scanning, secret scanning, or infrastructure-as-code scanning, and know that getting useful results takes more than simply turning them on
• You can read and write code and are excited to automate repetitive security work using Python, JavaScript, or a similar language
• You bring strong judgment and can balance security, customer impact, engineering effort, and business priorities
• You communicate clearly, ask thoughtful questions, and can build credibility with both technical and non-technical teams
• You have secured AI-enabled products, agents, large language model applications, or MCP integrations and are excited by risks that do not yet have a perfect playbook
• You have deep experience with identity, authentication, authorization, or multi-tenant application security
• You have applied frameworks such as the OWASP Top 10, OWASP MCP Top 10, OWASP ASVS, or NIST in real-world environments
• You enjoy working across multiple products and engineering teams in an environment where priorities move quickly and no two days look exactly the same
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual base salary range for this position is anticipated to be $$180,000 / year. Final compensation may be determined by a number of factors, including, but not limited to, the applicant’s experience, knowledge, skills, abilities, and internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Product Security Engineer
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
YipitData is looking for a Product Security Engineer to help build security into the products and services we deliver to customers.
In this role, you will partner closely with Engineering and Product teams throughout the development lifecycle. You will assess new products and technologies, lead threat modeling and security design reviews, identify vulnerabilities, and help teams implement practical fixes before issues reach production.
This is a hands-on role for someone who understands how modern applications are designed and built. You should be comfortable reviewing system architecture, analyzing vulnerabilities, working directly with engineers, and improving the security tools embedded in our development pipelines.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
The work hours are flexible on this team, but most employees work East Coast hours.
As Our Product Security Engineer, You Will:
• Get involved early in new products and features, using threat modeling and security design reviews to find problems before they reach production
• Dig into application architecture, APIs, authentication, authorization, data flows, cloud services, and third-party integrations to understand how systems could be attacked
• Find and validate vulnerabilities, separate real risk from noise, and help teams prioritize what actually matters
• Work alongside engineers to design remediate plans that protect customers without bringing development to a halt
• Own and improve security tooling across the development lifecycle, including SAST, DAST, dependency scanning, and secret scanning
• Tune security tools and workflows so engineers receive useful findings instead of a flood of false positives
• Build automation that allows Product Security to keep pace as our products, engineering teams, and use of AI continue to grow
• Turn security lessons into clear standards, secure design patterns, coding guidance, and documentation engineers will actually use
• Help lead the response when product security issues arise, from initial investigation and containment through root cause analysis and long-term remediation
• Become a trusted partner to Engineering and Product by bringing strong security judgment and workable solutions to difficult decisions
• Explore emerging risks across cloud and AI-enabled products and help YipitData prepare for attack techniques that do not yet have a standard playbook
You Are Likely To Succeed If:
• You have worked in product security, application security, software engineering, penetration testing, or another role that taught you how applications are built and broken
• You can look at a complex system, follow the data, identify trust boundaries, and quickly understand where the real risks may be hiding
• You know how to threat model, review architecture, and assess applications without relying entirely on a checklist
• You can validate a vulnerability, determine whether it is actually exploitable, and explain why it matters to both engineers and business leaders
• You are comfortable working across APIs, cloud services, containers, serverless technologies, and CI/CD pipelines
• You have worked with tools such as SAST, DAST, dependency scanning, secret scanning, or infrastructure-as-code scanning, and know that getting useful results takes more than simply turning them on
• You can read and write code and are excited to automate repetitive security work using Python, JavaScript, or a similar language
• You bring strong judgment and can balance security, customer impact, engineering effort, and business priorities
• You communicate clearly, ask thoughtful questions, and can build credibility with both technical and non-technical teams
• You have secured AI-enabled products, agents, large language model applications, or MCP integrations and are excited by risks that do not yet have a perfect playbook
• You have deep experience with identity, authentication, authorization, or multi-tenant application security
• You have applied frameworks such as the OWASP Top 10, OWASP MCP Top 10, OWASP ASVS, or NIST in real-world environments
• You enjoy working across multiple products and engineering teams in an environment where priorities move quickly and no two days look exactly the same
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual base salary range for this position is anticipated to be $$180,000 / year. Final compensation may be determined by a number of factors, including, but not limited to, the applicant’s experience, knowledge, skills, abilities, and internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About The Role:
YipitData is looking for a Product Security Engineer to help build security into the products and services we deliver to customers.
In this role, you will partner closely with Engineering and Product teams throughout the development lifecycle. You will assess new products and technologies, lead threat modeling and security design reviews, identify vulnerabilities, and help teams implement practical fixes before issues reach production.
This is a hands-on role for someone who understands how modern applications are designed and built. You should be comfortable reviewing system architecture, analyzing vulnerabilities, working directly with engineers, and improving the security tools embedded in our development pipelines.
This is a remote-friendly opportunity that can sit in NYC (where our headquarters is located), one of our office hubs, or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding.
The work hours are flexible on this team, but most employees work East Coast hours.
As Our Product Security Engineer, You Will:
• Get involved early in new products and features, using threat modeling and security design reviews to find problems before they reach production
• Dig into application architecture, APIs, authentication, authorization, data flows, cloud services, and third-party integrations to understand how systems could be attacked
• Find and validate vulnerabilities, separate real risk from noise, and help teams prioritize what actually matters
• Work alongside engineers to design remediate plans that protect customers without bringing development to a halt
• Own and improve security tooling across the development lifecycle, including SAST, DAST, dependency scanning, and secret scanning
• Tune security tools and workflows so engineers receive useful findings instead of a flood of false positives
• Build automation that allows Product Security to keep pace as our products, engineering teams, and use of AI continue to grow
• Turn security lessons into clear standards, secure design patterns, coding guidance, and documentation engineers will actually use
• Help lead the response when product security issues arise, from initial investigation and containment through root cause analysis and long-term remediation
• Become a trusted partner to Engineering and Product by bringing strong security judgment and workable solutions to difficult decisions
• Explore emerging risks across cloud and AI-enabled products and help YipitData prepare for attack techniques that do not yet have a standard playbook
You Are Likely To Succeed If:
• You have worked in product security, application security, software engineering, penetration testing, or another role that taught you how applications are built and broken
• You can look at a complex system, follow the data, identify trust boundaries, and quickly understand where the real risks may be hiding
• You know how to threat model, review architecture, and assess applications without relying entirely on a checklist
• You can validate a vulnerability, determine whether it is actually exploitable, and explain why it matters to both engineers and business leaders
• You are comfortable working across APIs, cloud services, containers, serverless technologies, and CI/CD pipelines
• You have worked with tools such as SAST, DAST, dependency scanning, secret scanning, or infrastructure-as-code scanning, and know that getting useful results takes more than simply turning them on
• You can read and write code and are excited to automate repetitive security work using Python, JavaScript, or a similar language
• You bring strong judgment and can balance security, customer impact, engineering effort, and business priorities
• You communicate clearly, ask thoughtful questions, and can build credibility with both technical and non-technical teams
• You have secured AI-enabled products, agents, large language model applications, or MCP integrations and are excited by risks that do not yet have a perfect playbook
• You have deep experience with identity, authentication, authorization, or multi-tenant application security
• You have applied frameworks such as the OWASP Top 10, OWASP MCP Top 10, OWASP ASVS, or NIST in real-world environments
• You enjoy working across multiple products and engineering teams in an environment where priorities move quickly and no two days look exactly the same
What We Offer:
Our compensation package includes comprehensive benefits, perks, and a competitive salary:
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
• The annual base salary range for this position is anticipated to be $$180,000 / year. Final compensation may be determined by a number of factors, including, but not limited to, the applicant’s experience, knowledge, skills, abilities, and internal team benchmarks.
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Manager, Solutions Consulting, AMER Commercial
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: BrazeSubmit résumé / applyOpen job source
Manager, Solutions Consulting, AMER Commercial
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: BrazeSubmit résumé / applyOpen job source
Manager, Solutions Consulting, AMER Commercial
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin · Open job source/application
Posted by: BrazeSubmit résumé / applyOpen job source
Manager, Solutions Consulting, AMER Commercial
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: NJ · Open job source/application
Posted by: BrazeSubmit résumé / applyOpen job source
Manager, Solutions Consulting, AMER Commercial
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin / Office · Open job source/application
Posted by: BrazeSubmit résumé / applyOpen job source
Manager, Solutions Consulting, AMER Commercial
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets.
This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.
The role requires some travel, at most 50% at peak times.
WHAT YOU'LL DO
• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Intellectual Curiosity – Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
WHO YOU ARE
• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $193,000/year, with an expected On Target Earnings (OTE) between $210,000 and $276,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin support · Open job source/application
Posted by: BrazeSubmit résumé / applyOpen job source
Enterprise Account Executive
About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (c
About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.
If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!
What You'll Do:
• Responsible for building and growing your own book of business, selling to our top accounts
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
What You Bring:
• Bachelor's Degree or equivalent experience
• Minimum of 5 years of closing sales experience, within SaaS.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus
Salary Range: $240K-$300K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits and Perks:
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA course
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_Remote
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
We are growing our sales organization to accommodate the increasing demand for our solution. As an Enterprise Account Executive, you are responsible for growing our client base with a focus on Enterprise clients. You are committed to the success of the enterprise customer that could benefit from Impact.com and deliver the right solution for the client every time. You have a proven track record of consultative sales; the ability to negotiate; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies.
If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you!
What You'll Do:
• Responsible for building and growing your own book of business, selling to our top accounts
• Achieving or exceeding individual quota bringing in new clients to Impact.com
• Prior experience driving sales and business development activities
• Focus on executing transactions in an assigned account list and prospect for new opportunities
• Manage complete and complex sales-cycles presenting to C-level executives the value of our product
• Define, execute, and own an engagement plan for key prospects
• Develop and manage strong relationships within our Enterprise market segment, looking for opportunities to add value for the customer and develop additional revenue
• Territory/Vertical identification and research, to formalize a go to market strategy and create qualified target accounts
• Forecast sales activity and revenue achievement, while creating satisfied and referenceable customers
What You Bring:
• Bachelor's Degree or equivalent experience
• Minimum of 5 years of closing sales experience, within SaaS.
• Ability to reach and develop relationships with C-level executives in key verticals
• Understanding of the digital ecosystem landscape and relationships
• Track record of success in carrying an Enterprise quota
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
• Experience in bringing innovative / market defining products to market within a competitive landscape
• The ability to build and maintain a strategic outbound motion with your Business Development Representative
• Must work well in a team selling environment
• Ability to travel if needed and work autonomously in a remote environment
• Experience within performance, partner, or affiliate marketing is a plus
Salary Range: $240K-$300K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits and Perks:
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA course
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: impact.comSubmit résumé / applyOpen job source
Manager, Global Talent Acquisition
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You’ll Make an Impact:
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
This is far more than a traditional recruiting leadership role.
You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.
You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.
This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.
In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.
Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.
Our People Team:
We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.
Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.
We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.
We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.
The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.
What You’ll Bring to the Team:
Global Talent Acquisition Strategy
• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.
Hiring Excellence & Quality of Hire
• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.
Executive Search & Leadership Hiring
• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.
Workforce Planning & Talent Intelligence
• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.
Recruiting Operations & Process Excellence
• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.
Leadership & Team Development
• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.
Executive Partnership & Business Influence
• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.
What Sets You Up for Success:
• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).
#LI-PD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You’ll Make an Impact:
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
This is far more than a traditional recruiting leadership role.
You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.
You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.
This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.
In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.
Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.
Our People Team:
We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.
Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.
We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.
We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.
The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.
What You’ll Bring to the Team:
Global Talent Acquisition Strategy
• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.
Hiring Excellence & Quality of Hire
• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.
Executive Search & Leadership Hiring
• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.
Workforce Planning & Talent Intelligence
• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.
Recruiting Operations & Process Excellence
• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.
Leadership & Team Development
• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.
Executive Partnership & Business Influence
• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.
What Sets You Up for Success:
• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).
#LI-PD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Manager, Global Talent Acquisition
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You’ll Make an Impact:
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
This is far more than a traditional recruiting leadership role.
You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.
You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.
This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.
In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.
Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.
Our People Team:
We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.
Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.
We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.
We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.
The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.
What You’ll Bring to the Team:
Global Talent Acquisition Strategy
• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.
Hiring Excellence & Quality of Hire
• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.
Executive Search & Leadership Hiring
• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.
Workforce Planning & Talent Intelligence
• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.
Recruiting Operations & Process Excellence
• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.
Leadership & Team Development
• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.
Executive Partnership & Business Influence
• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.
What Sets You Up for Success:
• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).
#LI-PD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You’ll Make an Impact:
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
This is far more than a traditional recruiting leadership role.
You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.
You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.
This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.
In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.
Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.
Our People Team:
We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.
Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.
We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.
We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.
The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.
What You’ll Bring to the Team:
Global Talent Acquisition Strategy
• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.
Hiring Excellence & Quality of Hire
• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.
Executive Search & Leadership Hiring
• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.
Workforce Planning & Talent Intelligence
• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.
Recruiting Operations & Process Excellence
• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.
Leadership & Team Development
• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.
Executive Partnership & Business Influence
• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.
What Sets You Up for Success:
• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).
#LI-PD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin support · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Manager, Global Talent Acquisition
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You’ll Make an Impact:
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
This is far more than a traditional recruiting leadership role.
You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.
You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.
This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.
In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.
Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.
Our People Team:
We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.
Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.
We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.
We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.
The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.
What You’ll Bring to the Team:
Global Talent Acquisition Strategy
• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.
Hiring Excellence & Quality of Hire
• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.
Executive Search & Leadership Hiring
• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.
Workforce Planning & Talent Intelligence
• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.
Recruiting Operations & Process Excellence
• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.
Leadership & Team Development
• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.
Executive Partnership & Business Influence
• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.
What Sets You Up for Success:
• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).
#LI-PD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You’ll Make an Impact:
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
This is far more than a traditional recruiting leadership role.
You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.
You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.
This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.
In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.
Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.
Our People Team:
We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.
Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.
We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.
We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.
The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.
What You’ll Bring to the Team:
Global Talent Acquisition Strategy
• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.
Hiring Excellence & Quality of Hire
• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.
Executive Search & Leadership Hiring
• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.
Workforce Planning & Talent Intelligence
• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.
Recruiting Operations & Process Excellence
• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.
Leadership & Team Development
• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.
Executive Partnership & Business Influence
• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.
What Sets You Up for Success:
• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).
#LI-PD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)
Discover our Benefits:
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR · Open job source/application
Posted by: CloudbedsSubmit résumé / applyOpen job source
Professional Services Engineer
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Emp
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
• Partner directly with client stakeholders to understand technical requirements and align them to business objectives
• Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
• Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
• Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
• Identify root causes of deployment issues and drive them to resolution
• Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
What you’ll bring:
• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
• Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
• Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
• A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
• Hands-on experience with Docker and Kubernetes deployments
• Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
• Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
• Experience working with REST APIs
• Programming or scripting proficiency in Java or Python
Nice to have:
• Familiarity with Hadoop (Hive/Spark)
• Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
• Prior SaaS implementation experience
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
• Partner directly with client stakeholders to understand technical requirements and align them to business objectives
• Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
• Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
• Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
• Identify root causes of deployment issues and drive them to resolution
• Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
What you’ll bring:
• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
• Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
• Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
• A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
• Hands-on experience with Docker and Kubernetes deployments
• Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
• Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
• Experience working with REST APIs
• Programming or scripting proficiency in Java or Python
Nice to have:
• Familiarity with Hadoop (Hive/Spark)
• Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
• Prior SaaS implementation experience
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: BigIDSubmit résumé / applyOpen job source
Professional Services Engineer
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Emp
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
• Partner directly with client stakeholders to understand technical requirements and align them to business objectives
• Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
• Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
• Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
• Identify root causes of deployment issues and drive them to resolution
• Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
What you’ll bring:
• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
• Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
• Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
• A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
• Hands-on experience with Docker and Kubernetes deployments
• Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
• Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
• Experience working with REST APIs
• Programming or scripting proficiency in Java or Python
Nice to have:
• Familiarity with Hadoop (Hive/Spark)
• Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
• Prior SaaS implementation experience
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
• Partner directly with client stakeholders to understand technical requirements and align them to business objectives
• Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
• Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
• Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
• Identify root causes of deployment issues and drive them to resolution
• Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
What you’ll bring:
• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
• Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
• Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
• A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
• Hands-on experience with Docker and Kubernetes deployments
• Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
• Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
• Experience working with REST APIs
• Programming or scripting proficiency in Java or Python
Nice to have:
• Familiarity with Hadoop (Hive/Spark)
• Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
• Prior SaaS implementation experience
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin support · Open job source/application
Posted by: BigIDSubmit résumé / applyOpen job source
Professional Services Engineer
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Emp
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
• Partner directly with client stakeholders to understand technical requirements and align them to business objectives
• Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
• Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
• Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
• Identify root causes of deployment issues and drive them to resolution
• Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
What you’ll bring:
• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
• Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
• Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
• A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
• Hands-on experience with Docker and Kubernetes deployments
• Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
• Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
• Experience working with REST APIs
• Programming or scripting proficiency in Java or Python
Nice to have:
• Familiarity with Hadoop (Hive/Spark)
• Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
• Prior SaaS implementation experience
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
About the Role:
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
Who we seek:
BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.
What you’ll do:
• Partner directly with client stakeholders to understand technical requirements and align them to business objectives
• Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
• Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
• Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
• Identify root causes of deployment issues and drive them to resolution
• Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
What you’ll bring:
• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
• Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
• Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
• A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
• Hands-on experience with Docker and Kubernetes deployments
• Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
• Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
• Experience working with REST APIs
• Programming or scripting proficiency in Java or Python
Nice to have:
• Familiarity with Hadoop (Hive/Spark)
• Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
• Prior SaaS implementation experience
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.
The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-YD1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: BigIDSubmit résumé / applyOpen job source
Lifecycle Project Manager- Power & Energy
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: WSPSubmit résumé / applyOpen job source
Lifecycle Project Manager- Power & Energy
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: WSPSubmit résumé / applyOpen job source
Lifecycle Project Manager- Power & Energy
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: WSPSubmit résumé / applyOpen job source
Lifecycle Project Manager- Power & Energy
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing
This Opportunity
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
WSP is seeking a Lifecycle Project Manager- Power & Energy (Remote) for our Power & Energy Program Management Team in San Francisco, CA. The successful candidate may work remotely from a mutually acceptable location within the United States, preferred locations include Oregon; Northern California; Southern Idaho, Western Wyoming; and Utah. You must have the ability to travel to a WSP and/or Client office for periodic face-to-face meetings.
The successful candidate will be responsible for managing technical, schedules, quality, and financial aspects of Power and Energy Transmission and Distribution lines, Substation, and Communications site projects with a focus on SCADA and Telecomm as well as managing and developing client relationships. Responsible for the overall performance of assigned project(s) that are of moderate size/complexity and/or local/regional in scope, and includes oversight for financial, technical, client satisfaction, quality, safety, and schedule. Ensures that responsibilities throughout the project lifecycle (proposal phase, project startup and planning, project execution, reporting, and project closeout) are adhered to, delivered, and audited with a level of quality that meets or exceeds acceptable corporate standards for safety, execution, profitability, and operational purpose.
Provides project management leadership for the development, execution, management, control, and monitoring of Power Delivery projects, including electric transmission, distribution, substation, and communication infrastructure. Ensures responsibilities across the full project lifecycle—proposal development, planning and project startup, project execution, reporting, and project closeout—are delivered, governed, and audited in alignment with corporate standards and client expectations.
This position is accountable for technical execution, schedules (CPM), financial performance, quality, safety, and client satisfaction on projects of moderate size, complexity, and regional scope. This role applies established project management practices to deliver consistent project outcomes while supporting company, regional, and business line objectives within a dynamic utility and Power Delivery environment.
Your Impact
• Lead the planning, execution, monitoring, and closeout of multiple concurrent transmission line and substation projects of significant size, complexity, and strategic importance.
• Provide senior-level project management oversight for scope, schedule, budget, quality, safety, risk, procurement, construction readiness, commissioning, and project closeout activities.
• Serve as the primary point of accountability for project delivery, proactively identifying issues, driving decisions, escalating risks, and ensuring alignment with client expectations, contractual requirements, and WSP standards.
• Develop, maintain, and communicate integrated project schedules, cost forecasts, performance metrics, and executive-level reporting to support transparent decision-making and portfolio visibility.
• Manage project financial performance, including budgeting, forecasting, earned value analysis, change management, invoice review, cost control, and margin protection.
• Lead client engagement and relationship development through proactive communication, issue resolution, strategic alignment, and consistent delivery of high-quality project outcomes.
• Direct and coordinate multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, vendors, contractors, and client stakeholders.
• Establish and maintain project governance practices, including risk registers, decision logs, action tracking, change control, contract compliance, quality reviews, and audit-ready documentation.
• Guide technical review requirements, resource planning, staffing assignments, and QA/QC expectations to ensure deliverables are complete, accurate, timely, and aligned with project objectives.
• Mentor project managers, assistant project managers, and project team members by sharing best practices, reinforcing accountability, and supporting consistent project delivery across the program.
• Exercise sound judgment and ethical decision-making regarding company funds, resources, client commitments, and project conduct while adhering to WSP’s Code of Conduct and related policies and procedures.
• Perform additional responsibilities as required by business and client needs.
Who You Are
Required Qualifications
• Bachelor’s degree in Engineering, Construction Management, Project Management, Business, or a related field within the Power & Energy market; equivalent combination of education and directly relevant experience may be considered.
• 10+ years of relevant post-education experience, including significant project management responsibility within the Power Delivery, transmission, substation, utility, or related infrastructure industry.
• Demonstrated experience managing medium to large, complex transmission line and/or substation projects for electric utility clients, including investor-owned utilities, cooperatives, municipal utilities, independent power producers, or similar organizations.
• Proven ability to lead multiple concurrent projects or a portfolio of related projects with accountability for scope, schedule, budget, quality, safety, risk, client satisfaction, and overall delivery performance.
• Advanced understanding of utility project delivery, including engineering, procurement, permitting, environmental coordination, construction readiness, outage coordination, commissioning, closeout, and client reporting requirements.
• Strong working knowledge of project controls practices, including CPM schedule management, cost forecasting, earned value management, change management, risk management, invoice review, and financial performance tracking.
• Experience developing and maintaining project governance tools and documentation, including project execution plans, risk registers, decision logs, action item trackers, change logs, QA/QC records, and audit-ready project files.
• Demonstrated ability to manage client relationships at a senior project level, communicate effectively with client representatives and leadership, resolve issues proactively, and support long-term account and program objectives.
• Experience leading, coordinating, and influencing multidisciplinary teams, including engineering, project controls, procurement, construction, environmental, permitting, subcontractors, vendors, consultants, and client stakeholders.
• Ability to provide direction, coaching, and mentorship to project managers, assistant project managers, and project team members while reinforcing accountability, consistency, and adherence to project management best practices.
• Advanced analytical, organizational, critical thinking, and problem-solving skills, with the ability to assess project performance, anticipate risks, evaluate alternatives, and recommend practical solutions aligned with project and business objectives.
• Strong business acumen with demonstrated ability to manage project financials, protect margin, support change recovery, evaluate commercial impacts, and make sound decisions involving company funds and client commitments.
• Excellent written and verbal communication skills, including the ability to prepare clear project reports, executive summaries, client communications, meeting materials, and presentations for internal and external stakeholders.
• Advanced proficiency with Microsoft Office applications and project management tools such as Word, Excel, PowerPoint, Project, SharePoint, Primavera P6 or equivalent scheduling tools, and related project controls or reporting systems.
• Demonstrated ability to work independently, manage competing priorities, adapt to changing project needs, and maintain accountability in a fast-paced utility project environment.
• Proven commitment to workplace safety, quality, ethics, and compliance, including adherence to WSP’s health, safety, drug/alcohol, harassment, Code of Conduct, and related policies and procedures.
• Ability to travel periodically to WSP offices, client offices, project sites, or other locations as required by project and business needs.
• This position is subject to and contingent upon client approval of candidates put forth for consideration by WSP.
Preferred Qualifications:
• Master's Degree
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $119,600 - $213,200
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $97,100 - $162,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
#LI-PR1
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: WSPSubmit résumé / applyOpen job source
Customer Success Manager II
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agricultu
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Our Scale Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within.
This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
You should apply if:
• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will:
• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals.
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products.
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for this role:
• 2 - 4+ years of experience in a customer success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred.
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving skills.
• Proven track record of building trust and communicating effectively with a wide variety of internal and external stakeholders: executives, Sales, Product, Support and Engineering leadership, day-to-day users of our software.
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
• Diplomacy, tact, and poise under pressure when working through customer issues.
• Bachelor’s degree from a 4-year institution.
An ideal candidate also:
• Has strong bias for action, the ability to think big, with insistence on high standards.
• Has experience serving and supporting large-scale business solutions at Fortune 500 companies.
• Thrives in an unstructured, fast-paced, and change-heavy environment.
Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Annual OTE Salary
$65,598—$88,200 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Our Scale Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within.
This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
You should apply if:
• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will:
• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals.
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products.
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for this role:
• 2 - 4+ years of experience in a customer success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred.
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving skills.
• Proven track record of building trust and communicating effectively with a wide variety of internal and external stakeholders: executives, Sales, Product, Support and Engineering leadership, day-to-day users of our software.
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
• Diplomacy, tact, and poise under pressure when working through customer issues.
• Bachelor’s degree from a 4-year institution.
An ideal candidate also:
• Has strong bias for action, the ability to think big, with insistence on high standards.
• Has experience serving and supporting large-scale business solutions at Fortune 500 companies.
• Thrives in an unstructured, fast-paced, and change-heavy environment.
Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Annual OTE Salary
$65,598—$88,200 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: SamsaraSubmit résumé / applyOpen job source
Customer Success Manager II
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agricultu
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Our Scale Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within.
This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
You should apply if:
• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will:
• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals.
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products.
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for this role:
• 2 - 4+ years of experience in a customer success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred.
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving skills.
• Proven track record of building trust and communicating effectively with a wide variety of internal and external stakeholders: executives, Sales, Product, Support and Engineering leadership, day-to-day users of our software.
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
• Diplomacy, tact, and poise under pressure when working through customer issues.
• Bachelor’s degree from a 4-year institution.
An ideal candidate also:
• Has strong bias for action, the ability to think big, with insistence on high standards.
• Has experience serving and supporting large-scale business solutions at Fortune 500 companies.
• Thrives in an unstructured, fast-paced, and change-heavy environment.
Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Annual OTE Salary
$65,598—$88,200 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Our Scale Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within.
This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
You should apply if:
• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will:
• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals.
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products.
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for this role:
• 2 - 4+ years of experience in a customer success, account management, sales, or strategic consulting role. Enterprise SaaS experience preferred.
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving skills.
• Proven track record of building trust and communicating effectively with a wide variety of internal and external stakeholders: executives, Sales, Product, Support and Engineering leadership, day-to-day users of our software.
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
• Diplomacy, tact, and poise under pressure when working through customer issues.
• Bachelor’s degree from a 4-year institution.
An ideal candidate also:
• Has strong bias for action, the ability to think big, with insistence on high standards.
• Has experience serving and supporting large-scale business solutions at Fortune 500 companies.
• Thrives in an unstructured, fast-paced, and change-heavy environment.
Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Annual OTE Salary
$65,598—$88,200 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: SamsaraSubmit résumé / applyOpen job source
Business Development Lead - Digital Ordering Specialist
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while provid
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: DoorDashSubmit résumé / applyOpen job source
Business Development Lead - Digital Ordering Specialist
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while provid
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: DoorDashSubmit résumé / applyOpen job source
Business Development Lead - Digital Ordering Specialist
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while provid
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DoorDashSubmit résumé / applyOpen job source
Business Development Lead - Digital Ordering Specialist
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while provid
About the Team
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Our Enterprise Business Development team is a group of experienced and dedicated professionals who are passionate about driving growth for DoorDash and for our Restaurant Merchants. We work closely with our Account Management and other cross-functional teams to identify and pursue new business opportunities and negotiate the commercial partnership terms with our existing enterprise restaurant partners. Our team is results-oriented and focused on driving both profits and product adoption, while providing exceptional service to our clients. We value innovation and strategic thinking, and naturally gravitate towards using data and insights to build consensus and influence client decisions.
About the Role
As a Business Development Lead - Digital Ordering Specialist for DoorDash, you will lead negotiations with the company's largest global restaurant partners with a focus on our first-party digital ecosystem. You will be responsible for bringing our Digital Ordering product to market. Digital Ordering is a comprehensive, white labeled product suite for our merchant partners that drives growth on their first-party channels. You will collaborate with the first party Commerce Platform, Account Management, Commercialization, Finance, and Legal teams to determine pitch strategies and run deals to deliver on our growth and product adoption goals. You exhibit strong communication, presentation, and negotiation skills, and are able to participate in business-level and revenue-focused conversations with C-level executives at publicly traded companies. You will report into a Senior Manager, Enterprise Partnerships on our Enterprise Partnerships team in our Enterprise Sales organization.
You’re excited about this opportunity because you will…
• Identify, pursue, and close new first-party Digital Ordering opportunities with existing enterprise-level restaurant merchants.
• Lead negotiations across DoorDash’s Digital Ordering product suite (white label digital channel development and fulfillment), that have a significant impact on the company's bottom line.
• Understand SaaS-style buyer personas, complex tech ecosystems, and how to navigate both.
• Develop and manage a pipeline of opportunities, and accurately forecast both revenue growth and product adoption.
• Reach and exceed individual quota while contributing to overall team and business goals.
• Exhibit executive presence and confidence in representing DoorDash to C-suite executives.
• Partner closely with cross-functional teams (finance, legal, GMs, technical teams, account management) to ensure successful execution of all aspects of the sales process.
• Serve as an industry thought leader in first-party delivery in order to drive merchant success leveraging DoorDash’s ongoing product and technology developments; continuously stay up-to-date on industry trends and competitors’ activities.
We’re excited about you because…
• You have 7+ years of successful B2B sales (SaaS preferred) and/or business development experience with a proven track record of achieving or exceeding set targets.
• You have experience working with commercial agreements, including structuring and negotiating agreements outside of standard sales contracts and terms of service.
• You have experience with C-level negotiations and demonstrate an ability to not only think strategically, but also execute effectively to meet business objectives.
• You are collaborative and work effectively in a team environment, balancing the needs of cross-functional teams and external stakeholders.
• You have strong communication, presentation, and negotiation skills.
• You enjoy operating in an ambiguous and fast-paced environment.
We expect this position to be filled by 8/25/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$108,120—$159,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$180,200—$265,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: DoorDashSubmit résumé / applyOpen job source
AI Product Manager
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that ou
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About This Role
We’re hiring an AI Product Manager to build the next generation of investor-facing products powered by AI.
You’ll sit on the Public Investor team, owning products that help institutional investors turn complex data into faster, higher-conviction decisions. This includes AI-powered workflows across:
• MCPs (Model Context Platforms)
• AI agents for research and analysis
• Investor-facing portal experiences
• Data feeds and programmatic access
This is not a traditional PM role. You’ll operate at the intersection of AI capabilities, user workflows, and proprietary data, defining how cutting-edge models translate into real investor value.You’ll work directly with investors, researchers, and engineers to design systems that don’t just surface insights, but actively assist, automate, and augment decision-making. We have unmatched data. What we need is world-class user experience to unlock it—so customers can turn our insights into value at scale. That’s where you come in.
Key Responsibilities
• Own AI product strategy for investor workflows: Define how AI transforms the way public market investors consume, analyze, and act on data.
• Build AI-native products, not just features: Design end-to-end experiences across agents, copilots, and structured outputs, not just UI layers on top of models.
• Translate frontier AI into real-world utility: Evaluate and integrate LLMs, retrieval systems, and agent architectures into production-grade products.
• Work directly with customers: Partner with hedge funds and asset managers to deeply understand workflows, pain points, and trust requirements.
• Drive rapid experimentation and iteration: Run tight feedback loops across prompts, evals, and product UX to continuously improve performance and usefulness.
• Collaborate across disciplines: Work closely with engineering, data, research, and design to ship high-quality, high-impact products, while communicating clearly with both technical and non-technical partners.
• Define quality, reliability, and trust: Establish evaluation frameworks for AI outputs, ensuring accuracy, consistency, and investor-grade reliability.
• Shape the future of the platform: Contribute to how MCPs, agents, and APIs evolve into a unified, reliable, and safe AI product ecosystem.
Qualifications & Skills
• 4-6+ years of product management or similar experience.
• Experience building AI copilots, agents, or internal AI tools
• Familiarity with how AI/ML models and AI agents are built and maintained.
• Strong product instincts with a track record of building 0→1 or ambiguous products
• Strong user research and customer discovery skills with deep curiosity about AI systems (LLMs, agents, retrieval, evals)
• Generalist knowledge of both engineering and design.
• Able to design and evaluate prompts, contexts, and model behaviors.
• Analytical thinker, comfortable with data and experimentation.
• Great communicator and collaborator.
• High ownership mindset with a bias toward action and learning
Nice to Have
• Familiarity with financial markets or investor workflows
• Experience with data platforms, APIs, or developer-facing products
• Background in analytics, research, or quantitative environments
What We Offer:
Our compensation package includes comprehensive benefits, perks, a competitive salary, and equity:
• The annual base salary for this position is anticipated to be $140,000 - $150,000, with a 10% performance bonus, and equity.
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. Income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About This Role
We’re hiring an AI Product Manager to build the next generation of investor-facing products powered by AI.
You’ll sit on the Public Investor team, owning products that help institutional investors turn complex data into faster, higher-conviction decisions. This includes AI-powered workflows across:
• MCPs (Model Context Platforms)
• AI agents for research and analysis
• Investor-facing portal experiences
• Data feeds and programmatic access
This is not a traditional PM role. You’ll operate at the intersection of AI capabilities, user workflows, and proprietary data, defining how cutting-edge models translate into real investor value.You’ll work directly with investors, researchers, and engineers to design systems that don’t just surface insights, but actively assist, automate, and augment decision-making. We have unmatched data. What we need is world-class user experience to unlock it—so customers can turn our insights into value at scale. That’s where you come in.
Key Responsibilities
• Own AI product strategy for investor workflows: Define how AI transforms the way public market investors consume, analyze, and act on data.
• Build AI-native products, not just features: Design end-to-end experiences across agents, copilots, and structured outputs, not just UI layers on top of models.
• Translate frontier AI into real-world utility: Evaluate and integrate LLMs, retrieval systems, and agent architectures into production-grade products.
• Work directly with customers: Partner with hedge funds and asset managers to deeply understand workflows, pain points, and trust requirements.
• Drive rapid experimentation and iteration: Run tight feedback loops across prompts, evals, and product UX to continuously improve performance and usefulness.
• Collaborate across disciplines: Work closely with engineering, data, research, and design to ship high-quality, high-impact products, while communicating clearly with both technical and non-technical partners.
• Define quality, reliability, and trust: Establish evaluation frameworks for AI outputs, ensuring accuracy, consistency, and investor-grade reliability.
• Shape the future of the platform: Contribute to how MCPs, agents, and APIs evolve into a unified, reliable, and safe AI product ecosystem.
Qualifications & Skills
• 4-6+ years of product management or similar experience.
• Experience building AI copilots, agents, or internal AI tools
• Familiarity with how AI/ML models and AI agents are built and maintained.
• Strong product instincts with a track record of building 0→1 or ambiguous products
• Strong user research and customer discovery skills with deep curiosity about AI systems (LLMs, agents, retrieval, evals)
• Generalist knowledge of both engineering and design.
• Able to design and evaluate prompts, contexts, and model behaviors.
• Analytical thinker, comfortable with data and experimentation.
• Great communicator and collaborator.
• High ownership mindset with a bias toward action and learning
Nice to Have
• Familiarity with financial markets or investor workflows
• Experience with data platforms, APIs, or developer-facing products
• Background in analytics, research, or quantitative environments
What We Offer:
Our compensation package includes comprehensive benefits, perks, a competitive salary, and equity:
• The annual base salary for this position is anticipated to be $140,000 - $150,000, with a 10% performance bonus, and equity.
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. Income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
AI Product Manager
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that ou
About Us:
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About This Role
We’re hiring an AI Product Manager to build the next generation of investor-facing products powered by AI.
You’ll sit on the Public Investor team, owning products that help institutional investors turn complex data into faster, higher-conviction decisions. This includes AI-powered workflows across:
• MCPs (Model Context Platforms)
• AI agents for research and analysis
• Investor-facing portal experiences
• Data feeds and programmatic access
This is not a traditional PM role. You’ll operate at the intersection of AI capabilities, user workflows, and proprietary data, defining how cutting-edge models translate into real investor value.You’ll work directly with investors, researchers, and engineers to design systems that don’t just surface insights, but actively assist, automate, and augment decision-making. We have unmatched data. What we need is world-class user experience to unlock it—so customers can turn our insights into value at scale. That’s where you come in.
Key Responsibilities
• Own AI product strategy for investor workflows: Define how AI transforms the way public market investors consume, analyze, and act on data.
• Build AI-native products, not just features: Design end-to-end experiences across agents, copilots, and structured outputs, not just UI layers on top of models.
• Translate frontier AI into real-world utility: Evaluate and integrate LLMs, retrieval systems, and agent architectures into production-grade products.
• Work directly with customers: Partner with hedge funds and asset managers to deeply understand workflows, pain points, and trust requirements.
• Drive rapid experimentation and iteration: Run tight feedback loops across prompts, evals, and product UX to continuously improve performance and usefulness.
• Collaborate across disciplines: Work closely with engineering, data, research, and design to ship high-quality, high-impact products, while communicating clearly with both technical and non-technical partners.
• Define quality, reliability, and trust: Establish evaluation frameworks for AI outputs, ensuring accuracy, consistency, and investor-grade reliability.
• Shape the future of the platform: Contribute to how MCPs, agents, and APIs evolve into a unified, reliable, and safe AI product ecosystem.
Qualifications & Skills
• 4-6+ years of product management or similar experience.
• Experience building AI copilots, agents, or internal AI tools
• Familiarity with how AI/ML models and AI agents are built and maintained.
• Strong product instincts with a track record of building 0→1 or ambiguous products
• Strong user research and customer discovery skills with deep curiosity about AI systems (LLMs, agents, retrieval, evals)
• Generalist knowledge of both engineering and design.
• Able to design and evaluate prompts, contexts, and model behaviors.
• Analytical thinker, comfortable with data and experimentation.
• Great communicator and collaborator.
• High ownership mindset with a bias toward action and learning
Nice to Have
• Familiarity with financial markets or investor workflows
• Experience with data platforms, APIs, or developer-facing products
• Background in analytics, research, or quantitative environments
What We Offer:
Our compensation package includes comprehensive benefits, perks, a competitive salary, and equity:
• The annual base salary for this position is anticipated to be $140,000 - $150,000, with a 10% performance bonus, and equity.
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. Income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.
Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.
We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.
What It’s Like to Work at YipitData:
YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.
From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.
Why Top Talent Chooses YipitData:
• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention
If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.
About This Role
We’re hiring an AI Product Manager to build the next generation of investor-facing products powered by AI.
You’ll sit on the Public Investor team, owning products that help institutional investors turn complex data into faster, higher-conviction decisions. This includes AI-powered workflows across:
• MCPs (Model Context Platforms)
• AI agents for research and analysis
• Investor-facing portal experiences
• Data feeds and programmatic access
This is not a traditional PM role. You’ll operate at the intersection of AI capabilities, user workflows, and proprietary data, defining how cutting-edge models translate into real investor value.You’ll work directly with investors, researchers, and engineers to design systems that don’t just surface insights, but actively assist, automate, and augment decision-making. We have unmatched data. What we need is world-class user experience to unlock it—so customers can turn our insights into value at scale. That’s where you come in.
Key Responsibilities
• Own AI product strategy for investor workflows: Define how AI transforms the way public market investors consume, analyze, and act on data.
• Build AI-native products, not just features: Design end-to-end experiences across agents, copilots, and structured outputs, not just UI layers on top of models.
• Translate frontier AI into real-world utility: Evaluate and integrate LLMs, retrieval systems, and agent architectures into production-grade products.
• Work directly with customers: Partner with hedge funds and asset managers to deeply understand workflows, pain points, and trust requirements.
• Drive rapid experimentation and iteration: Run tight feedback loops across prompts, evals, and product UX to continuously improve performance and usefulness.
• Collaborate across disciplines: Work closely with engineering, data, research, and design to ship high-quality, high-impact products, while communicating clearly with both technical and non-technical partners.
• Define quality, reliability, and trust: Establish evaluation frameworks for AI outputs, ensuring accuracy, consistency, and investor-grade reliability.
• Shape the future of the platform: Contribute to how MCPs, agents, and APIs evolve into a unified, reliable, and safe AI product ecosystem.
Qualifications & Skills
• 4-6+ years of product management or similar experience.
• Experience building AI copilots, agents, or internal AI tools
• Familiarity with how AI/ML models and AI agents are built and maintained.
• Strong product instincts with a track record of building 0→1 or ambiguous products
• Strong user research and customer discovery skills with deep curiosity about AI systems (LLMs, agents, retrieval, evals)
• Generalist knowledge of both engineering and design.
• Able to design and evaluate prompts, contexts, and model behaviors.
• Analytical thinker, comfortable with data and experimentation.
• Great communicator and collaborator.
• High ownership mindset with a bias toward action and learning
Nice to Have
• Familiarity with financial markets or investor workflows
• Experience with data platforms, APIs, or developer-facing products
• Background in analytics, research, or quantitative environments
What We Offer:
Our compensation package includes comprehensive benefits, perks, a competitive salary, and equity:
• The annual base salary for this position is anticipated to be $140,000 - $150,000, with a 10% performance bonus, and equity.
• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. Income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.
Job Applicant Privacy Notice
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Hr Generalist feed · Open job source/application
Posted by: YipitDataSubmit résumé / applyOpen job source
Project Lion - Lead Prompt Engineer - United States (Remote, Part-Time)
We are looking for an experienced Lead Prompt Engineer to guide and manage a team through the full technical migration process, transitioning templates to LLM autoraters. In this role, you will leverage advanced prompt engineering techniques and the client’s internal tools to optimize model performance, ensuring the successful integration and ongoing enhancement of AI systems. As the team lead, you will drive the strategy, mentor junior engineers, and play a key role in shaping the future of our AI-driven solutio
We are looking for an experienced Lead Prompt Engineer to guide and manage a team through the full technical migration process, transitioning templates to LLM autoraters. In this role, you will leverage advanced prompt engineering techniques and the client’s internal tools to optimize model performance, ensuring the successful integration and ongoing enhancement of AI systems. As the team lead, you will drive the strategy, mentor junior engineers, and play a key role in shaping the future of our AI-driven solutions.
Responsibilities:
•
Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters.
•
Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus.
•
Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts.
•
Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked.
•
Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall.
•
Draft technical launch readiness justifications (Launch Certification Documentation) for final.
Requirement:
•
Language Skills: Native fluency in English.
•
Location: Must be based in United States.
•
Education: Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field.
•
Prompt Engineering & AI Expertise: At least 7 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning.
•
Data Analysis: Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools.
•
Technical Agility: Ability to quickly learn and master proprietary tools with minimal supervision.
•
Communication: Excellent verbal and written communication skills.
Optional / Preferred Skills:
•
Familiarity with enterprise-grade LLM interfaces like the Goose API.
•
Experience in AI model evaluation, data science, computational linguistics, or software engineering.
•
Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows.
•
Linguistic expertise, including an understanding of semantics and logic.
Compensation
Additional Information
Federal Law Compliance
In compliance with federal law, all persons hired will be required to:
- Verify identity and eligibility to work in the United States; and
- Complete a required employment eligibility verification form.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
Responsibilities:
•
Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters.
•
Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus.
•
Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts.
•
Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked.
•
Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall.
•
Draft technical launch readiness justifications (Launch Certification Documentation) for final.
Requirement:
•
Language Skills: Native fluency in English.
•
Location: Must be based in United States.
•
Education: Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field.
•
Prompt Engineering & AI Expertise: At least 7 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning.
•
Data Analysis: Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools.
•
Technical Agility: Ability to quickly learn and master proprietary tools with minimal supervision.
•
Communication: Excellent verbal and written communication skills.
Optional / Preferred Skills:
•
Familiarity with enterprise-grade LLM interfaces like the Goose API.
•
Experience in AI model evaluation, data science, computational linguistics, or software engineering.
•
Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows.
•
Linguistic expertise, including an understanding of semantics and logic.
Compensation
Additional Information
Federal Law Compliance
In compliance with federal law, all persons hired will be required to:
- Verify identity and eligibility to work in the United States; and
- Complete a required employment eligibility verification form.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
- Job Type
- Part-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Welo GlobalSubmit résumé / applyOpen job source
Manager, Solutions Architects - SF Bay area
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team memb
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
• Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
• Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
• Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
• Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
• Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
• Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
• Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
• Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
• Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
• Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
• Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
• Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
• Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
• Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
• Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200—$231,300 USD
How GitLab Supports Full-Time Employees
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
• Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
• Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
• Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
• Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
• Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
• Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
• Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
• Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
• Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
• Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
• Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
• Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
• Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
• Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
• Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200—$231,300 USD
How GitLab Supports Full-Time Employees
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: GitLabSubmit résumé / applyOpen job source
Manager, Solutions Architects - SF Bay area
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team memb
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
• Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
• Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
• Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
• Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
• Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
• Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
• Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
• Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
• Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
• Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
• Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
• Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
• Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
• Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
• Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200—$231,300 USD
How GitLab Supports Full-Time Employees
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
• Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
• Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
• Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
• Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
• Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
• Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
• Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
• Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
• Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
• Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
• Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
• Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
• Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
• Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
• Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200—$231,300 USD
How GitLab Supports Full-Time Employees
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
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- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: GitLabSubmit résumé / applyOpen job source
Senior Data Scientist
About Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Maria Culkin, Analytics Manager at Customer.io, and I'm looking for a Senior Data Scientist to help our teams make better decisions using
About Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Maria Culkin, Analytics Manager at Customer.io, and I'm looking for a Senior Data Scientist to help our teams make better decisions using customer and product data.
You'll partner closely with Product, Marketing, and Customer Experience to evaluate product changes, design and analyze experiments, identify opportunities to improve the customer experience, and influence roadmap and business priorities. This is a hands-on role focused on analyzing behavior, building models, and turning data into clear, actionable direction.
This role is ideal for someone who enjoys solving ambiguous problems, working closely with stakeholders, and applying data science pragmatically to support product and business decisions. We're looking for someone with an ownership mindset and a bias for action who balances technical rigor with practical decision-making.
What we value
Ownership: You take initiative and drive analytical work from concept to implementation. You don't wait for perfect requirements — you help define the problem and move the work forward.
Curiosity: You naturally question assumptions and dig deeper into the "why" behind user behavior. You enjoy uncovering patterns in complex data and have the persistence to work through ambiguity and messy datasets.
Analytical Rigor: You bring a thoughtful, structured approach to analytics and decision-making. You know how to define meaningful measures of success, evaluate changes with rigor, and distinguish signal from noise in complex behavioral data so teams can act with confidence.
Communication: You can translate complex analytical concepts into clear recommendations for Product Managers, executives, and non-technical stakeholders.
Collaboration: You work as a true cross-functional partner, balancing analytical rigor with practical business needs. You build trust by making data approachable, actionable, and reliable.
What you'll do
• Analyze behavioral patterns across the customer lifecycle to identify trends, usage archetypes, and opportunities to improve adoption, engagement, and retention.
• Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition.
• Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.
• Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios.
• Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics.
• Communicate findings clearly and directly so teams can make informed decisions without needing a statistics background.
What we're looking for
• 5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment.
• Strong foundation in statistics, experimentation, and behavioral analytics - with the ability to apply them pragmatically to real product and business problems.
• Proficiency in SQL and Python for large-scale analysis, modeling, and exploration.
• Experience with modern cloud data platforms (Snowflake, BigQuery, or similar); familiarity with dbt is a plus.
• Strong communication and stakeholder skills - you can explain complex analysis clearly to PMs, marketers, executives, and non-technical partners.
• An ownership mindset - you help define the problem and move work forward; you don't wait for perfect requirements.
Why This Role
This role offers the opportunity to work on high-impact problems across the business while helping shape how data science and analytics evolve within the organization. You'll have the autonomy to explore meaningful questions, influence strategy, and help build a stronger data-informed culture.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $140,000-$150,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
• 30-minute video call with Recruiter
• 45-minute video call with Hiring Manager
• 45-minute Technical Interview with Team Member
• Take-Home Behavioral Analytics Assignment
• 60-minute Case Review with Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Maria Culkin, Analytics Manager at Customer.io, and I'm looking for a Senior Data Scientist to help our teams make better decisions using customer and product data.
You'll partner closely with Product, Marketing, and Customer Experience to evaluate product changes, design and analyze experiments, identify opportunities to improve the customer experience, and influence roadmap and business priorities. This is a hands-on role focused on analyzing behavior, building models, and turning data into clear, actionable direction.
This role is ideal for someone who enjoys solving ambiguous problems, working closely with stakeholders, and applying data science pragmatically to support product and business decisions. We're looking for someone with an ownership mindset and a bias for action who balances technical rigor with practical decision-making.
What we value
Ownership: You take initiative and drive analytical work from concept to implementation. You don't wait for perfect requirements — you help define the problem and move the work forward.
Curiosity: You naturally question assumptions and dig deeper into the "why" behind user behavior. You enjoy uncovering patterns in complex data and have the persistence to work through ambiguity and messy datasets.
Analytical Rigor: You bring a thoughtful, structured approach to analytics and decision-making. You know how to define meaningful measures of success, evaluate changes with rigor, and distinguish signal from noise in complex behavioral data so teams can act with confidence.
Communication: You can translate complex analytical concepts into clear recommendations for Product Managers, executives, and non-technical stakeholders.
Collaboration: You work as a true cross-functional partner, balancing analytical rigor with practical business needs. You build trust by making data approachable, actionable, and reliable.
What you'll do
• Analyze behavioral patterns across the customer lifecycle to identify trends, usage archetypes, and opportunities to improve adoption, engagement, and retention.
• Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition.
• Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.
• Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios.
• Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics.
• Communicate findings clearly and directly so teams can make informed decisions without needing a statistics background.
What we're looking for
• 5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment.
• Strong foundation in statistics, experimentation, and behavioral analytics - with the ability to apply them pragmatically to real product and business problems.
• Proficiency in SQL and Python for large-scale analysis, modeling, and exploration.
• Experience with modern cloud data platforms (Snowflake, BigQuery, or similar); familiarity with dbt is a plus.
• Strong communication and stakeholder skills - you can explain complex analysis clearly to PMs, marketers, executives, and non-technical partners.
• An ownership mindset - you help define the problem and move work forward; you don't wait for perfect requirements.
Why This Role
This role offers the opportunity to work on high-impact problems across the business while helping shape how data science and analytics evolve within the organization. You'll have the autonomy to explore meaningful questions, influence strategy, and help build a stronger data-informed culture.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $140,000-$150,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
• 30-minute video call with Recruiter
• 45-minute video call with Hiring Manager
• 45-minute Technical Interview with Team Member
• Take-Home Behavioral Analytics Assignment
• 60-minute Case Review with Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Customer.ioSubmit résumé / applyOpen job source
Senior Product Manager (Creatives)
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Creatives team is on a missio
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Creatives team is on a mission to build a one-stop-shop for advertisers' creative production and management needs. We're developing a comprehensive in-house product that lets clients create, enhance, preview, store, and manage CTV, video, audio, DOOH, display, and native ads at scale — whether they start from ready-made templates or build from scratch. By delivering a robust, full-featured in-house solution, we reduce our clients' reliance on costly third-party creative providers and empower advertisers to move faster and more efficiently.
The next chapter for the team centers on AI-powered content generation and a multi-channel creative experience, with particular focus on AI first video and CTV solutions. It's a high-impact, fast-moving area with significant room to define the product, the technology, and the creative workflows that will set the standard for how advertisers build at scale.
As a Senior Product Manager on the Creatives team, you'll own a portfolio at the heart of this ambition. This is a 0→1 space that spans multiple teams and disciplines, and you'll set the direction for it: shaping strategy, making the hard calls, and shipping. You'll partner closely with Engineering, Design, Creative Studio, Data Science, and Revenue to translate a bold vision into products advertisers love.
StackAdapt is a remote first company. This role is open to candidates in Canada and the United States.
What You'll Be Doing
• Own the strategy, roadmap, and end-to-end delivery for a portfolio spanning the video/CTV creative builder, AI-generated and brand content products, and creative integrations with social and partner platforms.
• Lead 0→1 initiatives from first principles — research and validate the problem, frame the opportunity, define the path forward, and drive it to launch and adoption.
• Translate complex, cross-team problems into a clear vision and crisp, actionable requirements that give Engineering, Design, and QE unambiguous direction on how features should behave.
• Partner with Data Science and Engineering to shape how AI/ML and generative content capabilities are applied across creative formats, making sound technical trade-offs along the way.
• Define key success metrics, monitor KPIs, and make data-informed decisions about what to build, what to cut, and what to double down on.
• Work hand-in-hand with Creative Studio to ensure the tooling reflects real creative workflows and produces work that meets a high creative and brand bar.
• Build new integrations with external platforms, partnering across teams to open up a wider range of creative assets and ad formats within the creative library.
• Communicate precisely and proactively across the organization, keeping stakeholders aligned and informed at the right level and the right time.
• Support customer-facing teams by resolving questions about your portfolio and helping triage bugs and regressions as they appear.
What You'll Bring to the Table
• Proven experience as a Product Manager at a technology company, with a track record of shipping large, complex software products end-to-end (and you can speak to your successes).
• Demonstrated success leading 0→1 initiatives that span multiple teams — you bring structure and direction to new problem spaces and rally others around a clear plan.
• Experience building products in AdTech, MarTech, or creative platforms, with a meaningful edge for those who've worked on creative-building or generative AI products.
• Strong fluency with AI/ML and generative AI concepts — enough to partner deeply with Data Science and Engineering, reason about capabilities and limitations, and make informed product decisions.
• A technical background (Computer Science, Engineering, or equivalent hands-on experience) that lets you discuss technical trade-offs, integrations, and architecture credibly with engineers.
• A keen design and creative sense, balanced with technical depth — you pair an eye for what "great" looks like with the ability to partner closely with engineering on how to build it.
• An excellent cross-functional collaborator who can tailor your approach across Engineering, Design, Creative Studio, Data Science, and Revenue without skipping a beat.
• Clear, structured writing and communication — you distill complex ideas into words that build consensus and align stakeholders around your vision.
• Strong prioritization instincts grounded in reason, clarity, and purpose — you focus the team on the most impactful work and the KPIs you're moving.
• A leadership style rooted in influence rather than formal authority, and the judgment to operate independently in a fast-moving, evolving space.
StackAdapter's Enjoy:
• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
To learn more about our privacy practices, please see our Privacy Policy.
#LI-REMOTE
The Creatives team is on a mission to build a one-stop-shop for advertisers' creative production and management needs. We're developing a comprehensive in-house product that lets clients create, enhance, preview, store, and manage CTV, video, audio, DOOH, display, and native ads at scale — whether they start from ready-made templates or build from scratch. By delivering a robust, full-featured in-house solution, we reduce our clients' reliance on costly third-party creative providers and empower advertisers to move faster and more efficiently.
The next chapter for the team centers on AI-powered content generation and a multi-channel creative experience, with particular focus on AI first video and CTV solutions. It's a high-impact, fast-moving area with significant room to define the product, the technology, and the creative workflows that will set the standard for how advertisers build at scale.
As a Senior Product Manager on the Creatives team, you'll own a portfolio at the heart of this ambition. This is a 0→1 space that spans multiple teams and disciplines, and you'll set the direction for it: shaping strategy, making the hard calls, and shipping. You'll partner closely with Engineering, Design, Creative Studio, Data Science, and Revenue to translate a bold vision into products advertisers love.
StackAdapt is a remote first company. This role is open to candidates in Canada and the United States.
What You'll Be Doing
• Own the strategy, roadmap, and end-to-end delivery for a portfolio spanning the video/CTV creative builder, AI-generated and brand content products, and creative integrations with social and partner platforms.
• Lead 0→1 initiatives from first principles — research and validate the problem, frame the opportunity, define the path forward, and drive it to launch and adoption.
• Translate complex, cross-team problems into a clear vision and crisp, actionable requirements that give Engineering, Design, and QE unambiguous direction on how features should behave.
• Partner with Data Science and Engineering to shape how AI/ML and generative content capabilities are applied across creative formats, making sound technical trade-offs along the way.
• Define key success metrics, monitor KPIs, and make data-informed decisions about what to build, what to cut, and what to double down on.
• Work hand-in-hand with Creative Studio to ensure the tooling reflects real creative workflows and produces work that meets a high creative and brand bar.
• Build new integrations with external platforms, partnering across teams to open up a wider range of creative assets and ad formats within the creative library.
• Communicate precisely and proactively across the organization, keeping stakeholders aligned and informed at the right level and the right time.
• Support customer-facing teams by resolving questions about your portfolio and helping triage bugs and regressions as they appear.
What You'll Bring to the Table
• Proven experience as a Product Manager at a technology company, with a track record of shipping large, complex software products end-to-end (and you can speak to your successes).
• Demonstrated success leading 0→1 initiatives that span multiple teams — you bring structure and direction to new problem spaces and rally others around a clear plan.
• Experience building products in AdTech, MarTech, or creative platforms, with a meaningful edge for those who've worked on creative-building or generative AI products.
• Strong fluency with AI/ML and generative AI concepts — enough to partner deeply with Data Science and Engineering, reason about capabilities and limitations, and make informed product decisions.
• A technical background (Computer Science, Engineering, or equivalent hands-on experience) that lets you discuss technical trade-offs, integrations, and architecture credibly with engineers.
• A keen design and creative sense, balanced with technical depth — you pair an eye for what "great" looks like with the ability to partner closely with engineering on how to build it.
• An excellent cross-functional collaborator who can tailor your approach across Engineering, Design, Creative Studio, Data Science, and Revenue without skipping a beat.
• Clear, structured writing and communication — you distill complex ideas into words that build consensus and align stakeholders around your vision.
• Strong prioritization instincts grounded in reason, clarity, and purpose — you focus the team on the most impactful work and the KPIs you're moving.
• A leadership style rooted in influence rather than formal authority, and the judgment to operate independently in a fast-moving, evolving space.
StackAdapter's Enjoy:
• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
To learn more about our privacy practices, please see our Privacy Policy.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: StackAdaptSubmit résumé / applyOpen job source
Senior Product Manager (Creatives)
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Creatives team is on a missio
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Creatives team is on a mission to build a one-stop-shop for advertisers' creative production and management needs. We're developing a comprehensive in-house product that lets clients create, enhance, preview, store, and manage CTV, video, audio, DOOH, display, and native ads at scale — whether they start from ready-made templates or build from scratch. By delivering a robust, full-featured in-house solution, we reduce our clients' reliance on costly third-party creative providers and empower advertisers to move faster and more efficiently.
The next chapter for the team centers on AI-powered content generation and a multi-channel creative experience, with particular focus on AI first video and CTV solutions. It's a high-impact, fast-moving area with significant room to define the product, the technology, and the creative workflows that will set the standard for how advertisers build at scale.
As a Senior Product Manager on the Creatives team, you'll own a portfolio at the heart of this ambition. This is a 0→1 space that spans multiple teams and disciplines, and you'll set the direction for it: shaping strategy, making the hard calls, and shipping. You'll partner closely with Engineering, Design, Creative Studio, Data Science, and Revenue to translate a bold vision into products advertisers love.
StackAdapt is a remote first company. This role is open to candidates in Canada and the United States.
What You'll Be Doing
• Own the strategy, roadmap, and end-to-end delivery for a portfolio spanning the video/CTV creative builder, AI-generated and brand content products, and creative integrations with social and partner platforms.
• Lead 0→1 initiatives from first principles — research and validate the problem, frame the opportunity, define the path forward, and drive it to launch and adoption.
• Translate complex, cross-team problems into a clear vision and crisp, actionable requirements that give Engineering, Design, and QE unambiguous direction on how features should behave.
• Partner with Data Science and Engineering to shape how AI/ML and generative content capabilities are applied across creative formats, making sound technical trade-offs along the way.
• Define key success metrics, monitor KPIs, and make data-informed decisions about what to build, what to cut, and what to double down on.
• Work hand-in-hand with Creative Studio to ensure the tooling reflects real creative workflows and produces work that meets a high creative and brand bar.
• Build new integrations with external platforms, partnering across teams to open up a wider range of creative assets and ad formats within the creative library.
• Communicate precisely and proactively across the organization, keeping stakeholders aligned and informed at the right level and the right time.
• Support customer-facing teams by resolving questions about your portfolio and helping triage bugs and regressions as they appear.
What You'll Bring to the Table
• Proven experience as a Product Manager at a technology company, with a track record of shipping large, complex software products end-to-end (and you can speak to your successes).
• Demonstrated success leading 0→1 initiatives that span multiple teams — you bring structure and direction to new problem spaces and rally others around a clear plan.
• Experience building products in AdTech, MarTech, or creative platforms, with a meaningful edge for those who've worked on creative-building or generative AI products.
• Strong fluency with AI/ML and generative AI concepts — enough to partner deeply with Data Science and Engineering, reason about capabilities and limitations, and make informed product decisions.
• A technical background (Computer Science, Engineering, or equivalent hands-on experience) that lets you discuss technical trade-offs, integrations, and architecture credibly with engineers.
• A keen design and creative sense, balanced with technical depth — you pair an eye for what "great" looks like with the ability to partner closely with engineering on how to build it.
• An excellent cross-functional collaborator who can tailor your approach across Engineering, Design, Creative Studio, Data Science, and Revenue without skipping a beat.
• Clear, structured writing and communication — you distill complex ideas into words that build consensus and align stakeholders around your vision.
• Strong prioritization instincts grounded in reason, clarity, and purpose — you focus the team on the most impactful work and the KPIs you're moving.
• A leadership style rooted in influence rather than formal authority, and the judgment to operate independently in a fast-moving, evolving space.
StackAdapter's Enjoy:
• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
To learn more about our privacy practices, please see our Privacy Policy.
#LI-REMOTE
The Creatives team is on a mission to build a one-stop-shop for advertisers' creative production and management needs. We're developing a comprehensive in-house product that lets clients create, enhance, preview, store, and manage CTV, video, audio, DOOH, display, and native ads at scale — whether they start from ready-made templates or build from scratch. By delivering a robust, full-featured in-house solution, we reduce our clients' reliance on costly third-party creative providers and empower advertisers to move faster and more efficiently.
The next chapter for the team centers on AI-powered content generation and a multi-channel creative experience, with particular focus on AI first video and CTV solutions. It's a high-impact, fast-moving area with significant room to define the product, the technology, and the creative workflows that will set the standard for how advertisers build at scale.
As a Senior Product Manager on the Creatives team, you'll own a portfolio at the heart of this ambition. This is a 0→1 space that spans multiple teams and disciplines, and you'll set the direction for it: shaping strategy, making the hard calls, and shipping. You'll partner closely with Engineering, Design, Creative Studio, Data Science, and Revenue to translate a bold vision into products advertisers love.
StackAdapt is a remote first company. This role is open to candidates in Canada and the United States.
What You'll Be Doing
• Own the strategy, roadmap, and end-to-end delivery for a portfolio spanning the video/CTV creative builder, AI-generated and brand content products, and creative integrations with social and partner platforms.
• Lead 0→1 initiatives from first principles — research and validate the problem, frame the opportunity, define the path forward, and drive it to launch and adoption.
• Translate complex, cross-team problems into a clear vision and crisp, actionable requirements that give Engineering, Design, and QE unambiguous direction on how features should behave.
• Partner with Data Science and Engineering to shape how AI/ML and generative content capabilities are applied across creative formats, making sound technical trade-offs along the way.
• Define key success metrics, monitor KPIs, and make data-informed decisions about what to build, what to cut, and what to double down on.
• Work hand-in-hand with Creative Studio to ensure the tooling reflects real creative workflows and produces work that meets a high creative and brand bar.
• Build new integrations with external platforms, partnering across teams to open up a wider range of creative assets and ad formats within the creative library.
• Communicate precisely and proactively across the organization, keeping stakeholders aligned and informed at the right level and the right time.
• Support customer-facing teams by resolving questions about your portfolio and helping triage bugs and regressions as they appear.
What You'll Bring to the Table
• Proven experience as a Product Manager at a technology company, with a track record of shipping large, complex software products end-to-end (and you can speak to your successes).
• Demonstrated success leading 0→1 initiatives that span multiple teams — you bring structure and direction to new problem spaces and rally others around a clear plan.
• Experience building products in AdTech, MarTech, or creative platforms, with a meaningful edge for those who've worked on creative-building or generative AI products.
• Strong fluency with AI/ML and generative AI concepts — enough to partner deeply with Data Science and Engineering, reason about capabilities and limitations, and make informed product decisions.
• A technical background (Computer Science, Engineering, or equivalent hands-on experience) that lets you discuss technical trade-offs, integrations, and architecture credibly with engineers.
• A keen design and creative sense, balanced with technical depth — you pair an eye for what "great" looks like with the ability to partner closely with engineering on how to build it.
• An excellent cross-functional collaborator who can tailor your approach across Engineering, Design, Creative Studio, Data Science, and Revenue without skipping a beat.
• Clear, structured writing and communication — you distill complex ideas into words that build consensus and align stakeholders around your vision.
• Strong prioritization instincts grounded in reason, clarity, and purpose — you focus the team on the most impactful work and the KPIs you're moving.
• A leadership style rooted in influence rather than formal authority, and the judgment to operate independently in a fast-moving, evolving space.
StackAdapter's Enjoy:
• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
To learn more about our privacy practices, please see our Privacy Policy.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: StackAdaptSubmit résumé / applyOpen job source
Senior Product Manager (Creatives)
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Creatives team is on a missio
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Creatives team is on a mission to build a one-stop-shop for advertisers' creative production and management needs. We're developing a comprehensive in-house product that lets clients create, enhance, preview, store, and manage CTV, video, audio, DOOH, display, and native ads at scale — whether they start from ready-made templates or build from scratch. By delivering a robust, full-featured in-house solution, we reduce our clients' reliance on costly third-party creative providers and empower advertisers to move faster and more efficiently.
The next chapter for the team centers on AI-powered content generation and a multi-channel creative experience, with particular focus on AI first video and CTV solutions. It's a high-impact, fast-moving area with significant room to define the product, the technology, and the creative workflows that will set the standard for how advertisers build at scale.
As a Senior Product Manager on the Creatives team, you'll own a portfolio at the heart of this ambition. This is a 0→1 space that spans multiple teams and disciplines, and you'll set the direction for it: shaping strategy, making the hard calls, and shipping. You'll partner closely with Engineering, Design, Creative Studio, Data Science, and Revenue to translate a bold vision into products advertisers love.
StackAdapt is a remote first company. This role is open to candidates in Canada and the United States.
What You'll Be Doing
• Own the strategy, roadmap, and end-to-end delivery for a portfolio spanning the video/CTV creative builder, AI-generated and brand content products, and creative integrations with social and partner platforms.
• Lead 0→1 initiatives from first principles — research and validate the problem, frame the opportunity, define the path forward, and drive it to launch and adoption.
• Translate complex, cross-team problems into a clear vision and crisp, actionable requirements that give Engineering, Design, and QE unambiguous direction on how features should behave.
• Partner with Data Science and Engineering to shape how AI/ML and generative content capabilities are applied across creative formats, making sound technical trade-offs along the way.
• Define key success metrics, monitor KPIs, and make data-informed decisions about what to build, what to cut, and what to double down on.
• Work hand-in-hand with Creative Studio to ensure the tooling reflects real creative workflows and produces work that meets a high creative and brand bar.
• Build new integrations with external platforms, partnering across teams to open up a wider range of creative assets and ad formats within the creative library.
• Communicate precisely and proactively across the organization, keeping stakeholders aligned and informed at the right level and the right time.
• Support customer-facing teams by resolving questions about your portfolio and helping triage bugs and regressions as they appear.
What You'll Bring to the Table
• Proven experience as a Product Manager at a technology company, with a track record of shipping large, complex software products end-to-end (and you can speak to your successes).
• Demonstrated success leading 0→1 initiatives that span multiple teams — you bring structure and direction to new problem spaces and rally others around a clear plan.
• Experience building products in AdTech, MarTech, or creative platforms, with a meaningful edge for those who've worked on creative-building or generative AI products.
• Strong fluency with AI/ML and generative AI concepts — enough to partner deeply with Data Science and Engineering, reason about capabilities and limitations, and make informed product decisions.
• A technical background (Computer Science, Engineering, or equivalent hands-on experience) that lets you discuss technical trade-offs, integrations, and architecture credibly with engineers.
• A keen design and creative sense, balanced with technical depth — you pair an eye for what "great" looks like with the ability to partner closely with engineering on how to build it.
• An excellent cross-functional collaborator who can tailor your approach across Engineering, Design, Creative Studio, Data Science, and Revenue without skipping a beat.
• Clear, structured writing and communication — you distill complex ideas into words that build consensus and align stakeholders around your vision.
• Strong prioritization instincts grounded in reason, clarity, and purpose — you focus the team on the most impactful work and the KPIs you're moving.
• A leadership style rooted in influence rather than formal authority, and the judgment to operate independently in a fast-moving, evolving space.
StackAdapter's Enjoy:
• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
To learn more about our privacy practices, please see our Privacy Policy.
#LI-REMOTE
The Creatives team is on a mission to build a one-stop-shop for advertisers' creative production and management needs. We're developing a comprehensive in-house product that lets clients create, enhance, preview, store, and manage CTV, video, audio, DOOH, display, and native ads at scale — whether they start from ready-made templates or build from scratch. By delivering a robust, full-featured in-house solution, we reduce our clients' reliance on costly third-party creative providers and empower advertisers to move faster and more efficiently.
The next chapter for the team centers on AI-powered content generation and a multi-channel creative experience, with particular focus on AI first video and CTV solutions. It's a high-impact, fast-moving area with significant room to define the product, the technology, and the creative workflows that will set the standard for how advertisers build at scale.
As a Senior Product Manager on the Creatives team, you'll own a portfolio at the heart of this ambition. This is a 0→1 space that spans multiple teams and disciplines, and you'll set the direction for it: shaping strategy, making the hard calls, and shipping. You'll partner closely with Engineering, Design, Creative Studio, Data Science, and Revenue to translate a bold vision into products advertisers love.
StackAdapt is a remote first company. This role is open to candidates in Canada and the United States.
What You'll Be Doing
• Own the strategy, roadmap, and end-to-end delivery for a portfolio spanning the video/CTV creative builder, AI-generated and brand content products, and creative integrations with social and partner platforms.
• Lead 0→1 initiatives from first principles — research and validate the problem, frame the opportunity, define the path forward, and drive it to launch and adoption.
• Translate complex, cross-team problems into a clear vision and crisp, actionable requirements that give Engineering, Design, and QE unambiguous direction on how features should behave.
• Partner with Data Science and Engineering to shape how AI/ML and generative content capabilities are applied across creative formats, making sound technical trade-offs along the way.
• Define key success metrics, monitor KPIs, and make data-informed decisions about what to build, what to cut, and what to double down on.
• Work hand-in-hand with Creative Studio to ensure the tooling reflects real creative workflows and produces work that meets a high creative and brand bar.
• Build new integrations with external platforms, partnering across teams to open up a wider range of creative assets and ad formats within the creative library.
• Communicate precisely and proactively across the organization, keeping stakeholders aligned and informed at the right level and the right time.
• Support customer-facing teams by resolving questions about your portfolio and helping triage bugs and regressions as they appear.
What You'll Bring to the Table
• Proven experience as a Product Manager at a technology company, with a track record of shipping large, complex software products end-to-end (and you can speak to your successes).
• Demonstrated success leading 0→1 initiatives that span multiple teams — you bring structure and direction to new problem spaces and rally others around a clear plan.
• Experience building products in AdTech, MarTech, or creative platforms, with a meaningful edge for those who've worked on creative-building or generative AI products.
• Strong fluency with AI/ML and generative AI concepts — enough to partner deeply with Data Science and Engineering, reason about capabilities and limitations, and make informed product decisions.
• A technical background (Computer Science, Engineering, or equivalent hands-on experience) that lets you discuss technical trade-offs, integrations, and architecture credibly with engineers.
• A keen design and creative sense, balanced with technical depth — you pair an eye for what "great" looks like with the ability to partner closely with engineering on how to build it.
• An excellent cross-functional collaborator who can tailor your approach across Engineering, Design, Creative Studio, Data Science, and Revenue without skipping a beat.
• Clear, structured writing and communication — you distill complex ideas into words that build consensus and align stakeholders around your vision.
• Strong prioritization instincts grounded in reason, clarity, and purpose — you focus the team on the most impactful work and the KPIs you're moving.
• A leadership style rooted in influence rather than formal authority, and the judgment to operate independently in a fast-moving, evolving space.
StackAdapter's Enjoy:
• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
To learn more about our privacy practices, please see our Privacy Policy.
#LI-REMOTE
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin support · Open job source/application
Posted by: StackAdaptSubmit résumé / applyOpen job source
Lead, Product Support & Customer Experience
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunn
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.
The Opportunity
Our product and engineering organization is evolving to support increasingly sophisticated AI-enabled, data-driven products used by internal teams and external clients. We’re hiring a Lead, Product Support & Customer Experience to help strengthen the quality, reliability, and responsiveness of support for our client-facing products.
This role sits at the intersection of users, client-facing teams, product, data, and engineering. The Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement.
This is not a traditional helpdesk or ticket-routing role. The right person will bring technical curiosity, operational discipline, strong communication, and genuine empathy for the user experience. They will care not only about whether a ticket is closed, but whether users feel heard, supported, and confident in our products.
As the support function matures, this person will help build the foundation for a more scalable, empathetic, technically credible, and operationally disciplined support organization.
Your Impact
• Assist the department manager in strengthening the product support and customer experience operating model for client-facing products, including triage, escalation, communication, documentation, and issue resolution workflows.
• Support timely response and resolution of production issues by helping diagnose whether problems are related to product behavior, data quality, data pipelines, configuration, permissions, user workflow, system performance, or expected product limitations.
• Champion the user experience by bringing empathy, follow-through, and sound judgment to support interactions, especially during urgent, ambiguous, or high-pressure production issues.
• Help set the standard for support quality and communication, ensuring users and client-facing teams receive clear, calm, accurate, and appropriately tailored updates.
• Help maintain SLA frameworks across ticket categories and severity levels, tracking response times, resolution times, escalation patterns, backlog health, recurring issue themes, and exceptions.
• Partner with engineering, data, product, and client-facing teams to ensure issues are clearly defined, routed to the right owners, prioritized appropriately, and resolved with the right level of urgency.
• Build trust with client-facing teams and users by understanding their workflows, pain points, expectations, and recurring frustrations.
• Identify patterns across tickets, incidents, usability gaps, and feature requests, and help translate those patterns into product feedback, process improvements, documentation updates, training needs, or engineering follow-up.
• Support safe and disciplined production practices, including appropriate data handling, controlled operational workflows, and reduction of unsafe or ad hoc workarounds.
• Help improve support tooling and processes, including platforms such as Zendesk or equivalent systems, ticket categorization, routing rules, automation, reporting dashboards, escalation workflows, and documentation.
• Contribute to team capability by sharing knowledge, improving debugging and triage practices, documenting repeatable workflows, and helping onboard or train other team members.
• Assist the department manager in identifying process gaps, training needs, capacity constraints, and opportunities to improve the structure and effectiveness of the support function.
• Use AI and automation tools thoughtfully to improve issue diagnosis, ticket analysis, documentation quality, workflow efficiency, and proactive identification of recurring problems.
Who We're Looking For
Required Experience
• 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
• Strong technical curiosity and demonstrated ability to diagnose complex issues across product, data, workflow, and system layers.
• Experience working with production systems, data-heavy environments, analytics platforms, reporting products, dashboards, or other client-facing technology environments.
• Ability to communicate clearly and calmly with both technical and non-technical stakeholders, especially during urgent or ambiguous support situations.
• Demonstrated empathy for users and client-facing teams, with a strong desire to improve not only issue resolution, but the overall support experience.
• Experience working with engineering, product, data, client services, or business stakeholders to clarify issues, coordinate resolution, and improve processes.
• Familiarity with support platforms such as Zendesk, Jira Service Management, Freshdesk, or equivalent tools.
• Familiarity with support operations metrics such as first response time, resolution time, escalation rate, backlog health, SLA adherence, and repeat incident rate.
• Experience identifying recurring issue patterns and translating them into process improvements, documentation, training, product feedback, or technical follow-up.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
• Comfort experimenting with AI tools, copilots, or internal AI systems to improve debugging, documentation, workflow efficiency, and support insight.
Preferred Experience
• Experience in market research, media, entertainment, analytics, data platforms, or reporting systems.
• Experience writing SQL or investigating data quality, data transformation, data pipeline, or reporting issues.
• Experience configuring support workflows, automations, escalation rules, dashboards, or ticket categorization models.
• Experience helping train team members, document workflows, or improve support team practices.
• Experience supporting AI-enabled products, analytics tools, dashboards, or data-driven applications.
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from anywhere you desire or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
• Flexible/Remote work with optional usage of our great offices in Playa Vista or New York
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• Generous paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer and holiday parties
• Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $120,000-180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.
The Opportunity
Our product and engineering organization is evolving to support increasingly sophisticated AI-enabled, data-driven products used by internal teams and external clients. We’re hiring a Lead, Product Support & Customer Experience to help strengthen the quality, reliability, and responsiveness of support for our client-facing products.
This role sits at the intersection of users, client-facing teams, product, data, and engineering. The Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement.
This is not a traditional helpdesk or ticket-routing role. The right person will bring technical curiosity, operational discipline, strong communication, and genuine empathy for the user experience. They will care not only about whether a ticket is closed, but whether users feel heard, supported, and confident in our products.
As the support function matures, this person will help build the foundation for a more scalable, empathetic, technically credible, and operationally disciplined support organization.
Your Impact
• Assist the department manager in strengthening the product support and customer experience operating model for client-facing products, including triage, escalation, communication, documentation, and issue resolution workflows.
• Support timely response and resolution of production issues by helping diagnose whether problems are related to product behavior, data quality, data pipelines, configuration, permissions, user workflow, system performance, or expected product limitations.
• Champion the user experience by bringing empathy, follow-through, and sound judgment to support interactions, especially during urgent, ambiguous, or high-pressure production issues.
• Help set the standard for support quality and communication, ensuring users and client-facing teams receive clear, calm, accurate, and appropriately tailored updates.
• Help maintain SLA frameworks across ticket categories and severity levels, tracking response times, resolution times, escalation patterns, backlog health, recurring issue themes, and exceptions.
• Partner with engineering, data, product, and client-facing teams to ensure issues are clearly defined, routed to the right owners, prioritized appropriately, and resolved with the right level of urgency.
• Build trust with client-facing teams and users by understanding their workflows, pain points, expectations, and recurring frustrations.
• Identify patterns across tickets, incidents, usability gaps, and feature requests, and help translate those patterns into product feedback, process improvements, documentation updates, training needs, or engineering follow-up.
• Support safe and disciplined production practices, including appropriate data handling, controlled operational workflows, and reduction of unsafe or ad hoc workarounds.
• Help improve support tooling and processes, including platforms such as Zendesk or equivalent systems, ticket categorization, routing rules, automation, reporting dashboards, escalation workflows, and documentation.
• Contribute to team capability by sharing knowledge, improving debugging and triage practices, documenting repeatable workflows, and helping onboard or train other team members.
• Assist the department manager in identifying process gaps, training needs, capacity constraints, and opportunities to improve the structure and effectiveness of the support function.
• Use AI and automation tools thoughtfully to improve issue diagnosis, ticket analysis, documentation quality, workflow efficiency, and proactive identification of recurring problems.
Who We're Looking For
Required Experience
• 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
• Strong technical curiosity and demonstrated ability to diagnose complex issues across product, data, workflow, and system layers.
• Experience working with production systems, data-heavy environments, analytics platforms, reporting products, dashboards, or other client-facing technology environments.
• Ability to communicate clearly and calmly with both technical and non-technical stakeholders, especially during urgent or ambiguous support situations.
• Demonstrated empathy for users and client-facing teams, with a strong desire to improve not only issue resolution, but the overall support experience.
• Experience working with engineering, product, data, client services, or business stakeholders to clarify issues, coordinate resolution, and improve processes.
• Familiarity with support platforms such as Zendesk, Jira Service Management, Freshdesk, or equivalent tools.
• Familiarity with support operations metrics such as first response time, resolution time, escalation rate, backlog health, SLA adherence, and repeat incident rate.
• Experience identifying recurring issue patterns and translating them into process improvements, documentation, training, product feedback, or technical follow-up.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
• Comfort experimenting with AI tools, copilots, or internal AI systems to improve debugging, documentation, workflow efficiency, and support insight.
Preferred Experience
• Experience in market research, media, entertainment, analytics, data platforms, or reporting systems.
• Experience writing SQL or investigating data quality, data transformation, data pipeline, or reporting issues.
• Experience configuring support workflows, automations, escalation rules, dashboards, or ticket categorization models.
• Experience helping train team members, document workflows, or improve support team practices.
• Experience supporting AI-enabled products, analytics tools, dashboards, or data-driven applications.
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from anywhere you desire or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
• Flexible/Remote work with optional usage of our great offices in Playa Vista or New York
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• Generous paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer and holiday parties
• Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $120,000-180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: NRGSubmit résumé / applyOpen job source
Lead, Product Support & Customer Experience
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunn
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.
The Opportunity
Our product and engineering organization is evolving to support increasingly sophisticated AI-enabled, data-driven products used by internal teams and external clients. We’re hiring a Lead, Product Support & Customer Experience to help strengthen the quality, reliability, and responsiveness of support for our client-facing products.
This role sits at the intersection of users, client-facing teams, product, data, and engineering. The Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement.
This is not a traditional helpdesk or ticket-routing role. The right person will bring technical curiosity, operational discipline, strong communication, and genuine empathy for the user experience. They will care not only about whether a ticket is closed, but whether users feel heard, supported, and confident in our products.
As the support function matures, this person will help build the foundation for a more scalable, empathetic, technically credible, and operationally disciplined support organization.
Your Impact
• Assist the department manager in strengthening the product support and customer experience operating model for client-facing products, including triage, escalation, communication, documentation, and issue resolution workflows.
• Support timely response and resolution of production issues by helping diagnose whether problems are related to product behavior, data quality, data pipelines, configuration, permissions, user workflow, system performance, or expected product limitations.
• Champion the user experience by bringing empathy, follow-through, and sound judgment to support interactions, especially during urgent, ambiguous, or high-pressure production issues.
• Help set the standard for support quality and communication, ensuring users and client-facing teams receive clear, calm, accurate, and appropriately tailored updates.
• Help maintain SLA frameworks across ticket categories and severity levels, tracking response times, resolution times, escalation patterns, backlog health, recurring issue themes, and exceptions.
• Partner with engineering, data, product, and client-facing teams to ensure issues are clearly defined, routed to the right owners, prioritized appropriately, and resolved with the right level of urgency.
• Build trust with client-facing teams and users by understanding their workflows, pain points, expectations, and recurring frustrations.
• Identify patterns across tickets, incidents, usability gaps, and feature requests, and help translate those patterns into product feedback, process improvements, documentation updates, training needs, or engineering follow-up.
• Support safe and disciplined production practices, including appropriate data handling, controlled operational workflows, and reduction of unsafe or ad hoc workarounds.
• Help improve support tooling and processes, including platforms such as Zendesk or equivalent systems, ticket categorization, routing rules, automation, reporting dashboards, escalation workflows, and documentation.
• Contribute to team capability by sharing knowledge, improving debugging and triage practices, documenting repeatable workflows, and helping onboard or train other team members.
• Assist the department manager in identifying process gaps, training needs, capacity constraints, and opportunities to improve the structure and effectiveness of the support function.
• Use AI and automation tools thoughtfully to improve issue diagnosis, ticket analysis, documentation quality, workflow efficiency, and proactive identification of recurring problems.
Who We're Looking For
Required Experience
• 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
• Strong technical curiosity and demonstrated ability to diagnose complex issues across product, data, workflow, and system layers.
• Experience working with production systems, data-heavy environments, analytics platforms, reporting products, dashboards, or other client-facing technology environments.
• Ability to communicate clearly and calmly with both technical and non-technical stakeholders, especially during urgent or ambiguous support situations.
• Demonstrated empathy for users and client-facing teams, with a strong desire to improve not only issue resolution, but the overall support experience.
• Experience working with engineering, product, data, client services, or business stakeholders to clarify issues, coordinate resolution, and improve processes.
• Familiarity with support platforms such as Zendesk, Jira Service Management, Freshdesk, or equivalent tools.
• Familiarity with support operations metrics such as first response time, resolution time, escalation rate, backlog health, SLA adherence, and repeat incident rate.
• Experience identifying recurring issue patterns and translating them into process improvements, documentation, training, product feedback, or technical follow-up.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
• Comfort experimenting with AI tools, copilots, or internal AI systems to improve debugging, documentation, workflow efficiency, and support insight.
Preferred Experience
• Experience in market research, media, entertainment, analytics, data platforms, or reporting systems.
• Experience writing SQL or investigating data quality, data transformation, data pipeline, or reporting issues.
• Experience configuring support workflows, automations, escalation rules, dashboards, or ticket categorization models.
• Experience helping train team members, document workflows, or improve support team practices.
• Experience supporting AI-enabled products, analytics tools, dashboards, or data-driven applications.
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from anywhere you desire or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
• Flexible/Remote work with optional usage of our great offices in Playa Vista or New York
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• Generous paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer and holiday parties
• Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $120,000-180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.
The Opportunity
Our product and engineering organization is evolving to support increasingly sophisticated AI-enabled, data-driven products used by internal teams and external clients. We’re hiring a Lead, Product Support & Customer Experience to help strengthen the quality, reliability, and responsiveness of support for our client-facing products.
This role sits at the intersection of users, client-facing teams, product, data, and engineering. The Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement.
This is not a traditional helpdesk or ticket-routing role. The right person will bring technical curiosity, operational discipline, strong communication, and genuine empathy for the user experience. They will care not only about whether a ticket is closed, but whether users feel heard, supported, and confident in our products.
As the support function matures, this person will help build the foundation for a more scalable, empathetic, technically credible, and operationally disciplined support organization.
Your Impact
• Assist the department manager in strengthening the product support and customer experience operating model for client-facing products, including triage, escalation, communication, documentation, and issue resolution workflows.
• Support timely response and resolution of production issues by helping diagnose whether problems are related to product behavior, data quality, data pipelines, configuration, permissions, user workflow, system performance, or expected product limitations.
• Champion the user experience by bringing empathy, follow-through, and sound judgment to support interactions, especially during urgent, ambiguous, or high-pressure production issues.
• Help set the standard for support quality and communication, ensuring users and client-facing teams receive clear, calm, accurate, and appropriately tailored updates.
• Help maintain SLA frameworks across ticket categories and severity levels, tracking response times, resolution times, escalation patterns, backlog health, recurring issue themes, and exceptions.
• Partner with engineering, data, product, and client-facing teams to ensure issues are clearly defined, routed to the right owners, prioritized appropriately, and resolved with the right level of urgency.
• Build trust with client-facing teams and users by understanding their workflows, pain points, expectations, and recurring frustrations.
• Identify patterns across tickets, incidents, usability gaps, and feature requests, and help translate those patterns into product feedback, process improvements, documentation updates, training needs, or engineering follow-up.
• Support safe and disciplined production practices, including appropriate data handling, controlled operational workflows, and reduction of unsafe or ad hoc workarounds.
• Help improve support tooling and processes, including platforms such as Zendesk or equivalent systems, ticket categorization, routing rules, automation, reporting dashboards, escalation workflows, and documentation.
• Contribute to team capability by sharing knowledge, improving debugging and triage practices, documenting repeatable workflows, and helping onboard or train other team members.
• Assist the department manager in identifying process gaps, training needs, capacity constraints, and opportunities to improve the structure and effectiveness of the support function.
• Use AI and automation tools thoughtfully to improve issue diagnosis, ticket analysis, documentation quality, workflow efficiency, and proactive identification of recurring problems.
Who We're Looking For
Required Experience
• 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
• Strong technical curiosity and demonstrated ability to diagnose complex issues across product, data, workflow, and system layers.
• Experience working with production systems, data-heavy environments, analytics platforms, reporting products, dashboards, or other client-facing technology environments.
• Ability to communicate clearly and calmly with both technical and non-technical stakeholders, especially during urgent or ambiguous support situations.
• Demonstrated empathy for users and client-facing teams, with a strong desire to improve not only issue resolution, but the overall support experience.
• Experience working with engineering, product, data, client services, or business stakeholders to clarify issues, coordinate resolution, and improve processes.
• Familiarity with support platforms such as Zendesk, Jira Service Management, Freshdesk, or equivalent tools.
• Familiarity with support operations metrics such as first response time, resolution time, escalation rate, backlog health, SLA adherence, and repeat incident rate.
• Experience identifying recurring issue patterns and translating them into process improvements, documentation, training, product feedback, or technical follow-up.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
• Comfort experimenting with AI tools, copilots, or internal AI systems to improve debugging, documentation, workflow efficiency, and support insight.
Preferred Experience
• Experience in market research, media, entertainment, analytics, data platforms, or reporting systems.
• Experience writing SQL or investigating data quality, data transformation, data pipeline, or reporting issues.
• Experience configuring support workflows, automations, escalation rules, dashboards, or ticket categorization models.
• Experience helping train team members, document workflows, or improve support team practices.
• Experience supporting AI-enabled products, analytics tools, dashboards, or data-driven applications.
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from anywhere you desire or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
• Flexible/Remote work with optional usage of our great offices in Playa Vista or New York
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• Generous paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer and holiday parties
• Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $120,000-180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: NRGSubmit résumé / applyOpen job source
Lead, Product Support & Customer Experience
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunn
About NRG
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.
The Opportunity
Our product and engineering organization is evolving to support increasingly sophisticated AI-enabled, data-driven products used by internal teams and external clients. We’re hiring a Lead, Product Support & Customer Experience to help strengthen the quality, reliability, and responsiveness of support for our client-facing products.
This role sits at the intersection of users, client-facing teams, product, data, and engineering. The Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement.
This is not a traditional helpdesk or ticket-routing role. The right person will bring technical curiosity, operational discipline, strong communication, and genuine empathy for the user experience. They will care not only about whether a ticket is closed, but whether users feel heard, supported, and confident in our products.
As the support function matures, this person will help build the foundation for a more scalable, empathetic, technically credible, and operationally disciplined support organization.
Your Impact
• Assist the department manager in strengthening the product support and customer experience operating model for client-facing products, including triage, escalation, communication, documentation, and issue resolution workflows.
• Support timely response and resolution of production issues by helping diagnose whether problems are related to product behavior, data quality, data pipelines, configuration, permissions, user workflow, system performance, or expected product limitations.
• Champion the user experience by bringing empathy, follow-through, and sound judgment to support interactions, especially during urgent, ambiguous, or high-pressure production issues.
• Help set the standard for support quality and communication, ensuring users and client-facing teams receive clear, calm, accurate, and appropriately tailored updates.
• Help maintain SLA frameworks across ticket categories and severity levels, tracking response times, resolution times, escalation patterns, backlog health, recurring issue themes, and exceptions.
• Partner with engineering, data, product, and client-facing teams to ensure issues are clearly defined, routed to the right owners, prioritized appropriately, and resolved with the right level of urgency.
• Build trust with client-facing teams and users by understanding their workflows, pain points, expectations, and recurring frustrations.
• Identify patterns across tickets, incidents, usability gaps, and feature requests, and help translate those patterns into product feedback, process improvements, documentation updates, training needs, or engineering follow-up.
• Support safe and disciplined production practices, including appropriate data handling, controlled operational workflows, and reduction of unsafe or ad hoc workarounds.
• Help improve support tooling and processes, including platforms such as Zendesk or equivalent systems, ticket categorization, routing rules, automation, reporting dashboards, escalation workflows, and documentation.
• Contribute to team capability by sharing knowledge, improving debugging and triage practices, documenting repeatable workflows, and helping onboard or train other team members.
• Assist the department manager in identifying process gaps, training needs, capacity constraints, and opportunities to improve the structure and effectiveness of the support function.
• Use AI and automation tools thoughtfully to improve issue diagnosis, ticket analysis, documentation quality, workflow efficiency, and proactive identification of recurring problems.
Who We're Looking For
Required Experience
• 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
• Strong technical curiosity and demonstrated ability to diagnose complex issues across product, data, workflow, and system layers.
• Experience working with production systems, data-heavy environments, analytics platforms, reporting products, dashboards, or other client-facing technology environments.
• Ability to communicate clearly and calmly with both technical and non-technical stakeholders, especially during urgent or ambiguous support situations.
• Demonstrated empathy for users and client-facing teams, with a strong desire to improve not only issue resolution, but the overall support experience.
• Experience working with engineering, product, data, client services, or business stakeholders to clarify issues, coordinate resolution, and improve processes.
• Familiarity with support platforms such as Zendesk, Jira Service Management, Freshdesk, or equivalent tools.
• Familiarity with support operations metrics such as first response time, resolution time, escalation rate, backlog health, SLA adherence, and repeat incident rate.
• Experience identifying recurring issue patterns and translating them into process improvements, documentation, training, product feedback, or technical follow-up.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
• Comfort experimenting with AI tools, copilots, or internal AI systems to improve debugging, documentation, workflow efficiency, and support insight.
Preferred Experience
• Experience in market research, media, entertainment, analytics, data platforms, or reporting systems.
• Experience writing SQL or investigating data quality, data transformation, data pipeline, or reporting issues.
• Experience configuring support workflows, automations, escalation rules, dashboards, or ticket categorization models.
• Experience helping train team members, document workflows, or improve support team practices.
• Experience supporting AI-enabled products, analytics tools, dashboards, or data-driven applications.
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from anywhere you desire or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
• Flexible/Remote work with optional usage of our great offices in Playa Vista or New York
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• Generous paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer and holiday parties
• Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $120,000-180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges – in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence.
We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:
• Do what you love. With conviction.
• Where discovery lives. And impact drives.
• Celebrate difference. Cultivate belonging.
• Big thinking. Collectively inspired.
• Embrace the journey. Be human.
The Opportunity
Our product and engineering organization is evolving to support increasingly sophisticated AI-enabled, data-driven products used by internal teams and external clients. We’re hiring a Lead, Product Support & Customer Experience to help strengthen the quality, reliability, and responsiveness of support for our client-facing products.
This role sits at the intersection of users, client-facing teams, product, data, and engineering. The Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement.
This is not a traditional helpdesk or ticket-routing role. The right person will bring technical curiosity, operational discipline, strong communication, and genuine empathy for the user experience. They will care not only about whether a ticket is closed, but whether users feel heard, supported, and confident in our products.
As the support function matures, this person will help build the foundation for a more scalable, empathetic, technically credible, and operationally disciplined support organization.
Your Impact
• Assist the department manager in strengthening the product support and customer experience operating model for client-facing products, including triage, escalation, communication, documentation, and issue resolution workflows.
• Support timely response and resolution of production issues by helping diagnose whether problems are related to product behavior, data quality, data pipelines, configuration, permissions, user workflow, system performance, or expected product limitations.
• Champion the user experience by bringing empathy, follow-through, and sound judgment to support interactions, especially during urgent, ambiguous, or high-pressure production issues.
• Help set the standard for support quality and communication, ensuring users and client-facing teams receive clear, calm, accurate, and appropriately tailored updates.
• Help maintain SLA frameworks across ticket categories and severity levels, tracking response times, resolution times, escalation patterns, backlog health, recurring issue themes, and exceptions.
• Partner with engineering, data, product, and client-facing teams to ensure issues are clearly defined, routed to the right owners, prioritized appropriately, and resolved with the right level of urgency.
• Build trust with client-facing teams and users by understanding their workflows, pain points, expectations, and recurring frustrations.
• Identify patterns across tickets, incidents, usability gaps, and feature requests, and help translate those patterns into product feedback, process improvements, documentation updates, training needs, or engineering follow-up.
• Support safe and disciplined production practices, including appropriate data handling, controlled operational workflows, and reduction of unsafe or ad hoc workarounds.
• Help improve support tooling and processes, including platforms such as Zendesk or equivalent systems, ticket categorization, routing rules, automation, reporting dashboards, escalation workflows, and documentation.
• Contribute to team capability by sharing knowledge, improving debugging and triage practices, documenting repeatable workflows, and helping onboard or train other team members.
• Assist the department manager in identifying process gaps, training needs, capacity constraints, and opportunities to improve the structure and effectiveness of the support function.
• Use AI and automation tools thoughtfully to improve issue diagnosis, ticket analysis, documentation quality, workflow efficiency, and proactive identification of recurring problems.
Who We're Looking For
Required Experience
• 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
• Strong technical curiosity and demonstrated ability to diagnose complex issues across product, data, workflow, and system layers.
• Experience working with production systems, data-heavy environments, analytics platforms, reporting products, dashboards, or other client-facing technology environments.
• Ability to communicate clearly and calmly with both technical and non-technical stakeholders, especially during urgent or ambiguous support situations.
• Demonstrated empathy for users and client-facing teams, with a strong desire to improve not only issue resolution, but the overall support experience.
• Experience working with engineering, product, data, client services, or business stakeholders to clarify issues, coordinate resolution, and improve processes.
• Familiarity with support platforms such as Zendesk, Jira Service Management, Freshdesk, or equivalent tools.
• Familiarity with support operations metrics such as first response time, resolution time, escalation rate, backlog health, SLA adherence, and repeat incident rate.
• Experience identifying recurring issue patterns and translating them into process improvements, documentation, training, product feedback, or technical follow-up.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-moving environment.
• Comfort experimenting with AI tools, copilots, or internal AI systems to improve debugging, documentation, workflow efficiency, and support insight.
Preferred Experience
• Experience in market research, media, entertainment, analytics, data platforms, or reporting systems.
• Experience writing SQL or investigating data quality, data transformation, data pipeline, or reporting issues.
• Experience configuring support workflows, automations, escalation rules, dashboards, or ticket categorization models.
• Experience helping train team members, document workflows, or improve support team practices.
• Experience supporting AI-enabled products, analytics tools, dashboards, or data-driven applications.
Position Type
This is a full-time, exempt position.
What We Offer
We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from anywhere you desire or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.
• Flexible/Remote work with optional usage of our great offices in Playa Vista or New York
• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
• Medical, Dental, and Vision Insurance Plans
• 401K with company match
• Generous paid Parental Leave
• Regular performance evaluations with opportunities for promotions and merit increases
• Educational and training reimbursement plan and other training and professional development opportunities
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities including annual summer and holiday parties
• Pet friendly headquarters and pet insurance options
Our Commitment
Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation
In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $120,000-180,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR Generalist · Open job source/application
Posted by: NRGSubmit résumé / applyOpen job source
Senior Account Executive - Federal (US ARMY)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gigs · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (US ARMY)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (US ARMY)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (US ARMY)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Account Executive Product - Fraud & Risk
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in building out its Fraud & Risk Product Sales team and as an Account Executive you will be a critical part of the team driving the growth of this product.
What you’ll do
As an Account Executive, Product focusing on Fraud & Risk products, you will use your sales and product expertise to help drive product market fit & growth of Stripe’s fraud fighting products and solutions. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospect users globally – and building and executing against our go to market strategy.
You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEOs, CTOs, and Chief Risk Officers. You are used to building value in competitive situations and enjoy working on products that require deep product understanding. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.
Responsibilities
• Drive new business and revenue growth by selling Radar, Managed Risk, Dispute Resolution, and more, to a variety of businesses
• Lead complex new and expansion deals related to Stripe’s Fraud & Risk product offerings, capabilities, and tailored solutions
• Deeply understand the sales process and what competitors offer in terms of fraud fighting capabilities, with a strong emphasis to overcoming competition to win all deals
• Synthesize and relay customer feedback and findings to inform Stripe’s product roadmap
• Engage with Product, Marketing and Account teams to help amplify our growth trajectory globally
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Requirements
• 10+ years of customer facing experience at a leading technology or payments company and a track record of top performance, working specifically on enterprise or strategic accounts
• Display a deep passion for fraud prevention and develop deep expertise
• A proven ability to build strong collaborative working relationships with business partners internally and externally
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
• Experience building trusted advisor relationships with senior business leaders
• Self-starter capable of operating independently to drive meaningful business results
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders
• Proven experience to lead complex negotiations involving bespoke commercial agreements
Preferred Qualifications
• 5+ years of experience specifically selling fraud solutions for payments to enterprise customers
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in building out its Fraud & Risk Product Sales team and as an Account Executive you will be a critical part of the team driving the growth of this product.
What you’ll do
As an Account Executive, Product focusing on Fraud & Risk products, you will use your sales and product expertise to help drive product market fit & growth of Stripe’s fraud fighting products and solutions. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospect users globally – and building and executing against our go to market strategy.
You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEOs, CTOs, and Chief Risk Officers. You are used to building value in competitive situations and enjoy working on products that require deep product understanding. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.
Responsibilities
• Drive new business and revenue growth by selling Radar, Managed Risk, Dispute Resolution, and more, to a variety of businesses
• Lead complex new and expansion deals related to Stripe’s Fraud & Risk product offerings, capabilities, and tailored solutions
• Deeply understand the sales process and what competitors offer in terms of fraud fighting capabilities, with a strong emphasis to overcoming competition to win all deals
• Synthesize and relay customer feedback and findings to inform Stripe’s product roadmap
• Engage with Product, Marketing and Account teams to help amplify our growth trajectory globally
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Requirements
• 10+ years of customer facing experience at a leading technology or payments company and a track record of top performance, working specifically on enterprise or strategic accounts
• Display a deep passion for fraud prevention and develop deep expertise
• A proven ability to build strong collaborative working relationships with business partners internally and externally
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
• Experience building trusted advisor relationships with senior business leaders
• Self-starter capable of operating independently to drive meaningful business results
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders
• Proven experience to lead complex negotiations involving bespoke commercial agreements
Preferred Qualifications
• 5+ years of experience specifically selling fraud solutions for payments to enterprise customers
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: StripeSubmit résumé / applyOpen job source
Senior Account Executive - Federal (US ARMY)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (US Army Focus) to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
• Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
• Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
• Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
• Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
• Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
• Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
• Proven ability to close complex, multi-million-dollar software transactions
• Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
• Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance preferred
• TS/SCI clearance is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
• Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
• Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
• Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
• Successfully retain and expand major US Army renewal footprint
• Build executive-level relationships across Army acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic FSIs
• Close net-new program opportunities across Army commands and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Product Manager, Dashboard
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for a Product Manager to own the Vercel Dashboard, the con
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for a Product Manager to own the Vercel Dashboard, the control plane for every Vercel user, defining how developers and teams interact with Vercel from first login through daily use, across both individual accounts and enterprise organizations. You will lead the shift from what is a project listing page today to a personalized, agent-powered surface that proactively helps users ship and discover value. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
• Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform
• Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users
• Shift the Dashboard from a passive "pull" experience to a proactive "push" experience, surfacing insights, notifications, and recommended actions
• Define the information architecture and design patterns that product area teams build within, and partner with those teams (Billing, CI/CD, Observability) to keep their experiences consistent and high-quality within the Dashboard shell
• Collaborate with Engineering to hold an uncompromising performance bar. The Dashboard must be the fastest, most delightful surface at Vercel
• Run experiments and measure onboarding funnel performance, feature adoption, and engagement across user segments
About You:
• You've built and shipped developer-facing products
• You have experience with control planes, dashboards, or console products at infrastructure, cloud, or developer tools companies
• You have strong opinions on information architecture and how to organize complex products so they feel simple
• You think about the product from both a human and an agent perspective. You use AI tools in your own workflow and have a point of view on how agents should interact with product surfaces
• You have experience running experiments and working with product analytics to drive roadmap decisions
Bonus If You:
• Have worked on platform or horizontal product teams where you set patterns that other teams adopt
• Have an engineering background or have built software yourself
• Have worked on onboarding, activation, or growth loops in a product-led growth context
• Have experience with personalization frameworks or systems that adapt to user segments and lifecycle stages
Benefits:
• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
• Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data.
• Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for a Product Manager to own the Vercel Dashboard, the control plane for every Vercel user, defining how developers and teams interact with Vercel from first login through daily use, across both individual accounts and enterprise organizations. You will lead the shift from what is a project listing page today to a personalized, agent-powered surface that proactively helps users ship and discover value. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
• Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform
• Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users
• Shift the Dashboard from a passive "pull" experience to a proactive "push" experience, surfacing insights, notifications, and recommended actions
• Define the information architecture and design patterns that product area teams build within, and partner with those teams (Billing, CI/CD, Observability) to keep their experiences consistent and high-quality within the Dashboard shell
• Collaborate with Engineering to hold an uncompromising performance bar. The Dashboard must be the fastest, most delightful surface at Vercel
• Run experiments and measure onboarding funnel performance, feature adoption, and engagement across user segments
About You:
• You've built and shipped developer-facing products
• You have experience with control planes, dashboards, or console products at infrastructure, cloud, or developer tools companies
• You have strong opinions on information architecture and how to organize complex products so they feel simple
• You think about the product from both a human and an agent perspective. You use AI tools in your own workflow and have a point of view on how agents should interact with product surfaces
• You have experience running experiments and working with product analytics to drive roadmap decisions
Bonus If You:
• Have worked on platform or horizontal product teams where you set patterns that other teams adopt
• Have an engineering background or have built software yourself
• Have worked on onboarding, activation, or growth loops in a product-led growth context
• Have experience with personalization frameworks or systems that adapt to user segments and lifecycle stages
Benefits:
• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
• Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data.
• Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: VercelSubmit résumé / applyOpen job source
Senior Account Executive - Federal (Intelligence Community Focus)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gigs · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (Intelligence Community Focus)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (Intelligence Community Focus)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (Intelligence Community Focus)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
Senior Account Executive - Federal (Intelligence Community Focus)
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cy
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Account Executive – Federal (Intelligence Community Focus) to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
• Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
• Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
• Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
• Maintain executive ownership of large-scale renewals and expansion motions across the territory
• Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
• Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
• Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
• Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
• Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
• Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
• Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
• Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
• Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
• Carry and achieve an annual quota across net-new and strategic expansion outcomes
• Maintain high forecast accuracy, deal hygiene, and pipeline rigor
• Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
• Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
• Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
• Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
• Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
• Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
• Must be eligible to obtain and maintain a U.S. security clearance
• Active Secret clearance required
• TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
• Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
• Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
• Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
• Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
• Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
• Successfully retain and expand major IC renewal footprint
• Build executive-level relationships across IC agency acquisition and mission hierarchies
• Establish repeatable co-sell execution with strategic cleared FSIs
• Close net-new program opportunities across IC agencies and program offices
• Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range: $125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay. Compensation may vary depending on location, skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: MattermostSubmit résumé / applyOpen job source
GRC Analyst
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We are looking for a GRC Analyst to join our Governance, Risk & Complianc
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We are looking for a GRC Analyst to join our Governance, Risk & Compliance (GRC) team. You will have the opportunity to manage and maintain ongoing compliance with security and privacy frameworks, policies, procedures, and commercial assessments, including ISO 27001, SOC 2, HIPAA, PCI DSS, and more. Your role will be instrumental in ensuring that our company operates ethically, responsibly, and in accordance with regulatory requirements.
You will collaborate with cross-functional teams to promote a culture of accountability and integrity throughout the organization and foster an environment where everyone understands the importance of adhering to established guidelines and ethical practices. You will report to the Head of GRC and will be located ((remote, onsite, hybrid)).
Think you may not have all the skills and are hesitant to apply? There is no “perfect” candidate and we encourage you to apply if you think that you can bring value to our team and are passionate and committed to upholding the highest standards of compliance and ethics.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What you will do:
• Collaborate with internal teams to maintain an effective suite of internal controls and drive remediation efforts to completion with clear documentation of progress.
• Build strong working relationships across the business so compliance accountability is shared and stakeholders are informed.
• Streamline annual audits by managing audit deliverables, developing treatment plans, and coordinating across teams to document and track completion to ensure audit success.
• Monitor and improve controls, processes, and evidence management practices, identify opportunities to automate and streamline GRC operations, and contribute to controls maturity scoring and reporting
• Enable go-to-market teams and accelerate deal cycles by supporting security questionnaires, addressing compliance inquiries, and maintaining clear, customer-facing documentation on Vercel’s security and compliance posture.
• Design and manage company training and enhance visibility on compliance-specific topics for internal stakeholders to ensure an understanding of compliance, ethics, and regulatory requirements within the organization.
About you:
• At least 3 years of relevant experience in supporting the audit lifecycle in a cloud-centric environment (SOC 2, ISO 27001, PCI, HIPAA, etc.), with strong organizational skills to be flexible and proactive in a high-growth, start-up environment.
• Experience collaborating closely with internal partners to seamlessly incorporate policies and technical controls into the SDLC.
• Strong project management skills and sense of ownership with the ability to communicate and collaborate effectively, and execute projects across various business units and levels.
Bonus if you have:
• Strong experience with cloud infrastructure (e.g., Azure, AWS)
• Familiarity with compliance or software development tools and systems (e.g., Drata, Linear, Datadog, etc.)
• Experience with frontend development and open source components
• Relevant industry certifications (i.e., CISM, CISSP, CCEP) are a plus, but not required
Compensation & Benefits:
• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $134,000-$202,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
• Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data.
• Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We are looking for a GRC Analyst to join our Governance, Risk & Compliance (GRC) team. You will have the opportunity to manage and maintain ongoing compliance with security and privacy frameworks, policies, procedures, and commercial assessments, including ISO 27001, SOC 2, HIPAA, PCI DSS, and more. Your role will be instrumental in ensuring that our company operates ethically, responsibly, and in accordance with regulatory requirements.
You will collaborate with cross-functional teams to promote a culture of accountability and integrity throughout the organization and foster an environment where everyone understands the importance of adhering to established guidelines and ethical practices. You will report to the Head of GRC and will be located ((remote, onsite, hybrid)).
Think you may not have all the skills and are hesitant to apply? There is no “perfect” candidate and we encourage you to apply if you think that you can bring value to our team and are passionate and committed to upholding the highest standards of compliance and ethics.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What you will do:
• Collaborate with internal teams to maintain an effective suite of internal controls and drive remediation efforts to completion with clear documentation of progress.
• Build strong working relationships across the business so compliance accountability is shared and stakeholders are informed.
• Streamline annual audits by managing audit deliverables, developing treatment plans, and coordinating across teams to document and track completion to ensure audit success.
• Monitor and improve controls, processes, and evidence management practices, identify opportunities to automate and streamline GRC operations, and contribute to controls maturity scoring and reporting
• Enable go-to-market teams and accelerate deal cycles by supporting security questionnaires, addressing compliance inquiries, and maintaining clear, customer-facing documentation on Vercel’s security and compliance posture.
• Design and manage company training and enhance visibility on compliance-specific topics for internal stakeholders to ensure an understanding of compliance, ethics, and regulatory requirements within the organization.
About you:
• At least 3 years of relevant experience in supporting the audit lifecycle in a cloud-centric environment (SOC 2, ISO 27001, PCI, HIPAA, etc.), with strong organizational skills to be flexible and proactive in a high-growth, start-up environment.
• Experience collaborating closely with internal partners to seamlessly incorporate policies and technical controls into the SDLC.
• Strong project management skills and sense of ownership with the ability to communicate and collaborate effectively, and execute projects across various business units and levels.
Bonus if you have:
• Strong experience with cloud infrastructure (e.g., Azure, AWS)
• Familiarity with compliance or software development tools and systems (e.g., Drata, Linear, Datadog, etc.)
• Experience with frontend development and open source components
• Relevant industry certifications (i.e., CISM, CISSP, CCEP) are a plus, but not required
Compensation & Benefits:
• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $134,000-$202,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
• Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data.
• Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: VercelSubmit résumé / applyOpen job source
Director of Product, Subscriber Value
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI-native company where AI is integral to how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Growth organization drives Life360's subscription business, the engine that turns free usage into a paid membership and keeps that membership worth paying for, year after year. We set and evolve pricing and packaging for every Life360 membership, build features to increase the value of our subscriptions for users, manage the experimentation platform and the ML systems that personalize monetization, and own the partnerships that extend membership value. We are data-driven and focused on creating value for our subscribers by understanding their needs and wants. We are also an AI-native team: AI tooling is embedded directly into how we research, model, spec, and ship, and we expect everyone on the team to work that way.
About the Job
As Director of Product, Subscriber Value, you will be responsible for developing and executing a strategy to deliver value to our subscribers, while growing Life360’s subscriber base and subscription business.
You will develop new freemium features and improve existing ones, own the architecture and pricing of what members get for what they pay (tiers, entitlements, bundles, add-ons), and lead the portfolio of partner-powered value that complements the features we build ourselves. You will be accountable for the growth of our subscriptions and the satisfaction of members who choose to pay for one.
This is a director-level individual contributor role. You will set a strategy for one of Life360's highest-leverage surfaces, drive outcomes by working across engineering, design, analytics, ML, finance, and business development teams, and be the point person for advocating for subscriber value with the executive team and at every level of the company.
Life360 operates as an AI-native organization, and this role is expected to be a visible example of it. You will use AI throughout your workflow and help define what AI-native product management looks like on the monetization side of the business.
For candidates based in the US, the salary range for this position is $201k to $294k USD. For candidates based out of Canada, the salary range for this position is $245k to $287k CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Own the subscriber value strategy: define the membership portfolio architecture, including what belongs in each tier, what gets bundled, what gets unbundled, and what gets built versus partnered.
• Drive the Subscriber Value roadmap and the development of freemium features that drive measurable value for our members.
• Grow revenue per membership and set the framework that decides when to monetize incrementally versus deepening tier value.
• Own premium services provided through 3rd parties, identify new opportunities and potential partners, hold partners to explicit launch and performance bars, and grow partner offerings over time to drive value for members and for the business.
• Own pricing and packaging, including price architecture, promotional and discount strategy, and the execution of price changes across App Store, Google Play, and web billing, including building the business case and carrying it through executive approval.
• Drive a culture of experimentation, from painted-door validation through fully-powered testing, leveraging AI and data science to provide value faster to our members.
• Operate as an AI-native product leader: use AI to compress the path from question to decision to shipped experiment, build the reusable AI artifacts the rest of the team runs on, and help define the playbook for AI-native product management at Life360.
What We're Looking For
• 10+ years in consumer products, including 5+ years owning subscription monetization at scale, ideally in a business with millions of paying subscribers where you were accountable for revenue outcomes, not just feature delivery.
• Demonstrable success in developing strategies that led to the growth of a subscription business, and in ideating and shipping features that drove measurable value for subscribers and increased their satisfaction.
• Direct, hands-on ownership of pricing and packaging. You have shipped a price increase or a repackaging, and you can describe in detail what broke, what you did not anticipate, and what you would do differently.
• A track record of product work enabled by commercial partnerships: you have scoped and launched revenue-share or embedded-partner integrations that increased the value of the product.
• Deep fluency in mobile subscription mechanics, including App Store and Google Play architecture; proration and mid-cycle upgrade behavior; refund and cancellation differences across platforms; web billing; and the global regulatory landscape for subscription cancellation and disclosure.
• Genuine unit economics fluency across lifetime value, gross margin, CAC, cohort retention curves, and contribution per member. You can build the model, stress-test someone else's, and identify opportunities for the business.
• Strategic ownership at the Director level: you have set multi-quarter direction across a portfolio of surfaces rather than a single feature, made explicit prioritization calls under constrained capacity, and said no to good ideas with a defensible reason.
• AI-native operator. This is a requirement, not a preference. Research synthesis, competitive teardowns, financial modeling, spec drafting, and reporting run with AI in the loop; you prototype with AI to validate ideas before spending engineering time; you are hands-on with current tooling; and you have used AI to deliver value in your products.
• Deep empathy for families and comfort with the central tension of this role: Life360 is entrusted with families' safety, and every monetization decision either earns or erodes that trust.
AI-Native Expectations
• Daily use: You embed AI in all your workflows and use it for real, substantive tasks, including research, analysis, drafting, prototyping, analytics and experimentation.
• Review and accountability for AI output: AI-generated outputs get the same level of care of as any of your deliverables. You are accountable for everything you ship.
• Velocity: We expect senior practitioners who use AI well to operate with meaningful leverage: doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Paid parental leave
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high-integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it's hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High-Intensity, High-Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that diverse ideas, perspectives, and backgrounds create a stronger, more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the qualifications below, you should still seriously consider applying!
#LI-Remote
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI-native company where AI is integral to how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Growth organization drives Life360's subscription business, the engine that turns free usage into a paid membership and keeps that membership worth paying for, year after year. We set and evolve pricing and packaging for every Life360 membership, build features to increase the value of our subscriptions for users, manage the experimentation platform and the ML systems that personalize monetization, and own the partnerships that extend membership value. We are data-driven and focused on creating value for our subscribers by understanding their needs and wants. We are also an AI-native team: AI tooling is embedded directly into how we research, model, spec, and ship, and we expect everyone on the team to work that way.
About the Job
As Director of Product, Subscriber Value, you will be responsible for developing and executing a strategy to deliver value to our subscribers, while growing Life360’s subscriber base and subscription business.
You will develop new freemium features and improve existing ones, own the architecture and pricing of what members get for what they pay (tiers, entitlements, bundles, add-ons), and lead the portfolio of partner-powered value that complements the features we build ourselves. You will be accountable for the growth of our subscriptions and the satisfaction of members who choose to pay for one.
This is a director-level individual contributor role. You will set a strategy for one of Life360's highest-leverage surfaces, drive outcomes by working across engineering, design, analytics, ML, finance, and business development teams, and be the point person for advocating for subscriber value with the executive team and at every level of the company.
Life360 operates as an AI-native organization, and this role is expected to be a visible example of it. You will use AI throughout your workflow and help define what AI-native product management looks like on the monetization side of the business.
For candidates based in the US, the salary range for this position is $201k to $294k USD. For candidates based out of Canada, the salary range for this position is $245k to $287k CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Own the subscriber value strategy: define the membership portfolio architecture, including what belongs in each tier, what gets bundled, what gets unbundled, and what gets built versus partnered.
• Drive the Subscriber Value roadmap and the development of freemium features that drive measurable value for our members.
• Grow revenue per membership and set the framework that decides when to monetize incrementally versus deepening tier value.
• Own premium services provided through 3rd parties, identify new opportunities and potential partners, hold partners to explicit launch and performance bars, and grow partner offerings over time to drive value for members and for the business.
• Own pricing and packaging, including price architecture, promotional and discount strategy, and the execution of price changes across App Store, Google Play, and web billing, including building the business case and carrying it through executive approval.
• Drive a culture of experimentation, from painted-door validation through fully-powered testing, leveraging AI and data science to provide value faster to our members.
• Operate as an AI-native product leader: use AI to compress the path from question to decision to shipped experiment, build the reusable AI artifacts the rest of the team runs on, and help define the playbook for AI-native product management at Life360.
What We're Looking For
• 10+ years in consumer products, including 5+ years owning subscription monetization at scale, ideally in a business with millions of paying subscribers where you were accountable for revenue outcomes, not just feature delivery.
• Demonstrable success in developing strategies that led to the growth of a subscription business, and in ideating and shipping features that drove measurable value for subscribers and increased their satisfaction.
• Direct, hands-on ownership of pricing and packaging. You have shipped a price increase or a repackaging, and you can describe in detail what broke, what you did not anticipate, and what you would do differently.
• A track record of product work enabled by commercial partnerships: you have scoped and launched revenue-share or embedded-partner integrations that increased the value of the product.
• Deep fluency in mobile subscription mechanics, including App Store and Google Play architecture; proration and mid-cycle upgrade behavior; refund and cancellation differences across platforms; web billing; and the global regulatory landscape for subscription cancellation and disclosure.
• Genuine unit economics fluency across lifetime value, gross margin, CAC, cohort retention curves, and contribution per member. You can build the model, stress-test someone else's, and identify opportunities for the business.
• Strategic ownership at the Director level: you have set multi-quarter direction across a portfolio of surfaces rather than a single feature, made explicit prioritization calls under constrained capacity, and said no to good ideas with a defensible reason.
• AI-native operator. This is a requirement, not a preference. Research synthesis, competitive teardowns, financial modeling, spec drafting, and reporting run with AI in the loop; you prototype with AI to validate ideas before spending engineering time; you are hands-on with current tooling; and you have used AI to deliver value in your products.
• Deep empathy for families and comfort with the central tension of this role: Life360 is entrusted with families' safety, and every monetization decision either earns or erodes that trust.
AI-Native Expectations
• Daily use: You embed AI in all your workflows and use it for real, substantive tasks, including research, analysis, drafting, prototyping, analytics and experimentation.
• Review and accountability for AI output: AI-generated outputs get the same level of care of as any of your deliverables. You are accountable for everything you ship.
• Velocity: We expect senior practitioners who use AI well to operate with meaningful leverage: doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Paid parental leave
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high-integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it's hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High-Intensity, High-Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that diverse ideas, perspectives, and backgrounds create a stronger, more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the qualifications below, you should still seriously consider applying!
#LI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Senior Backend Engineer II, AI Native, Vertical Experiences
About Life360
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhance
About Life360
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Vertical Experiences team builds the experiences that bring pets into the family — pet profiles, activity timelines, care coordination, lost pet alerts, and third-party integrations. We sit within Life360's Devices org, but our work is squarely in the consumer product layer: building experiences that help families care for, track, and stay connected to their pets. We ship frequently, own our features end to end, and work closely with mobile, design, and product to define what pet ownership looks like inside Life360.
We are an AI-Native team. AI isn't an add-on to how we work — it's how we work. We've redesigned our development workflows around AI, using it as a first-class collaborator at every stage: spec writing, code generation, test authoring, incident triage, and system design. We ship faster and go deeper because of it. We're looking for engineers who want to help define what AI-native development looks like for a high-traffic consumer product.
About the Job
As a Backend Engineer on the Vertical Experiences (Devices Cloud) team, you’ll build and operate the cloud services that power Life360’s connected devices. This role sits at the intersection of hardware, firmware, and mobile, translating real-world device signals into reliable, scalable backend systems. You’ll work on high-throughput, low-latency services that manage device state, ingest telemetry, and enable new device-driven features for millions of members worldwide. The work is hands-on, systems-oriented, and designed for engineers who enjoy solving messy, real-world problems at scale.
You don't just use AI tools. You think natively in them. Your primary workflow involves orchestrating agents to create specs, generate code and tests, verify results, and perform reviews. You'll help establish and evolve AI-native engineering practices for the Vertical Experiences team while delivering features that ship to production weekly.
For candidates based in the US, the salary range for this position is $148,000 to $216,000 USD. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Design, build, and maintain backend services that support device connectivity, telemetry ingest, health monitoring, and command/control operations.
• Collaborate with firmware, mobile, and product teams to define APIs and workflows for device features.
• Deliver scalable, resilient systems in a microservices environment running on AWS (EKS, Lambda, DynamoDB, SQS, etc.).
• Build and own data pipelines for high-throughput streams using Kafka or similar streaming tech.
• Instrument services for observability, reliability, and SLO compliance.
• Participate in on-call rotations and live incident response.
• Write clean, testable, performant code and help improve CI/CD and automation.
• Orchestrate AI coding agents daily for spec writing, code generation, test authoring, incident triage, PR review, and system design
What We’re Looking For
• Bachelor’s in Computer Science or equivalent experience.
• 5+ years experience building backend services in Java, Go, Python, or similar languages.
• Experience with microservices architecture, RESTful API design, and distributed systems.
• Strong skills with cloud infrastructure (AWS preferred), container orchestration, and deployments.
• Experience with databases (relational and/or NoSQL), caching layers, and event/streaming systems.
• Comfortable collaborating across teams and articulating technical tradeoffs.
• Hands-on agentic AI workflow experience.
Nice-to-Have
• Experience with IoT or telematics systems.
• Familiarity with Kafka, Kinesis, or other streaming platforms.
• Experience with high-frequency ingest systems and time-series data.
A background with observability tooling (Prometheus, Grafana, OpenTelemetry).
• Knowledge of SRE practices and automated testing frameworks.
AI-Native Expectations
We use AI coding tools as a professional standard on this team. Here's what that means in practice:
• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team.
Our Benefits
• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• Paid parental leave.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Mental Wellness Program & EAP.
• Flexible PTO and 12 company-wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.
• Free Tile Products.
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.
• Be a Good Person — We have a team of high integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!
#LI-Remote
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Vertical Experiences team builds the experiences that bring pets into the family — pet profiles, activity timelines, care coordination, lost pet alerts, and third-party integrations. We sit within Life360's Devices org, but our work is squarely in the consumer product layer: building experiences that help families care for, track, and stay connected to their pets. We ship frequently, own our features end to end, and work closely with mobile, design, and product to define what pet ownership looks like inside Life360.
We are an AI-Native team. AI isn't an add-on to how we work — it's how we work. We've redesigned our development workflows around AI, using it as a first-class collaborator at every stage: spec writing, code generation, test authoring, incident triage, and system design. We ship faster and go deeper because of it. We're looking for engineers who want to help define what AI-native development looks like for a high-traffic consumer product.
About the Job
As a Backend Engineer on the Vertical Experiences (Devices Cloud) team, you’ll build and operate the cloud services that power Life360’s connected devices. This role sits at the intersection of hardware, firmware, and mobile, translating real-world device signals into reliable, scalable backend systems. You’ll work on high-throughput, low-latency services that manage device state, ingest telemetry, and enable new device-driven features for millions of members worldwide. The work is hands-on, systems-oriented, and designed for engineers who enjoy solving messy, real-world problems at scale.
You don't just use AI tools. You think natively in them. Your primary workflow involves orchestrating agents to create specs, generate code and tests, verify results, and perform reviews. You'll help establish and evolve AI-native engineering practices for the Vertical Experiences team while delivering features that ship to production weekly.
For candidates based in the US, the salary range for this position is $148,000 to $216,000 USD. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Design, build, and maintain backend services that support device connectivity, telemetry ingest, health monitoring, and command/control operations.
• Collaborate with firmware, mobile, and product teams to define APIs and workflows for device features.
• Deliver scalable, resilient systems in a microservices environment running on AWS (EKS, Lambda, DynamoDB, SQS, etc.).
• Build and own data pipelines for high-throughput streams using Kafka or similar streaming tech.
• Instrument services for observability, reliability, and SLO compliance.
• Participate in on-call rotations and live incident response.
• Write clean, testable, performant code and help improve CI/CD and automation.
• Orchestrate AI coding agents daily for spec writing, code generation, test authoring, incident triage, PR review, and system design
What We’re Looking For
• Bachelor’s in Computer Science or equivalent experience.
• 5+ years experience building backend services in Java, Go, Python, or similar languages.
• Experience with microservices architecture, RESTful API design, and distributed systems.
• Strong skills with cloud infrastructure (AWS preferred), container orchestration, and deployments.
• Experience with databases (relational and/or NoSQL), caching layers, and event/streaming systems.
• Comfortable collaborating across teams and articulating technical tradeoffs.
• Hands-on agentic AI workflow experience.
Nice-to-Have
• Experience with IoT or telematics systems.
• Familiarity with Kafka, Kinesis, or other streaming platforms.
• Experience with high-frequency ingest systems and time-series data.
A background with observability tooling (Prometheus, Grafana, OpenTelemetry).
• Knowledge of SRE practices and automated testing frameworks.
AI-Native Expectations
We use AI coding tools as a professional standard on this team. Here's what that means in practice:
• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team.
Our Benefits
• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• Paid parental leave.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Mental Wellness Program & EAP.
• Flexible PTO and 12 company-wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.
• Free Tile Products.
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.
• Be a Good Person — We have a team of high integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!
#LI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Director of Product, Subscriber Value
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI-native company where AI is integral to how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Growth organization drives Life360's subscription business, the engine that turns free usage into a paid membership and keeps that membership worth paying for, year after year. We set and evolve pricing and packaging for every Life360 membership, build features to increase the value of our subscriptions for users, manage the experimentation platform and the ML systems that personalize monetization, and own the partnerships that extend membership value. We are data-driven and focused on creating value for our subscribers by understanding their needs and wants. We are also an AI-native team: AI tooling is embedded directly into how we research, model, spec, and ship, and we expect everyone on the team to work that way.
About the Job
As Director of Product, Subscriber Value, you will be responsible for developing and executing a strategy to deliver value to our subscribers, while growing Life360’s subscriber base and subscription business.
You will develop new freemium features and improve existing ones, own the architecture and pricing of what members get for what they pay (tiers, entitlements, bundles, add-ons), and lead the portfolio of partner-powered value that complements the features we build ourselves. You will be accountable for the growth of our subscriptions and the satisfaction of members who choose to pay for one.
This is a director-level individual contributor role. You will set a strategy for one of Life360's highest-leverage surfaces, drive outcomes by working across engineering, design, analytics, ML, finance, and business development teams, and be the point person for advocating for subscriber value with the executive team and at every level of the company.
Life360 operates as an AI-native organization, and this role is expected to be a visible example of it. You will use AI throughout your workflow and help define what AI-native product management looks like on the monetization side of the business.
For candidates based in the US, the salary range for this position is $201k to $294k USD. For candidates based out of Canada, the salary range for this position is $245k to $287k CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Own the subscriber value strategy: define the membership portfolio architecture, including what belongs in each tier, what gets bundled, what gets unbundled, and what gets built versus partnered.
• Drive the Subscriber Value roadmap and the development of freemium features that drive measurable value for our members.
• Grow revenue per membership and set the framework that decides when to monetize incrementally versus deepening tier value.
• Own premium services provided through 3rd parties, identify new opportunities and potential partners, hold partners to explicit launch and performance bars, and grow partner offerings over time to drive value for members and for the business.
• Own pricing and packaging, including price architecture, promotional and discount strategy, and the execution of price changes across App Store, Google Play, and web billing, including building the business case and carrying it through executive approval.
• Drive a culture of experimentation, from painted-door validation through fully-powered testing, leveraging AI and data science to provide value faster to our members.
• Operate as an AI-native product leader: use AI to compress the path from question to decision to shipped experiment, build the reusable AI artifacts the rest of the team runs on, and help define the playbook for AI-native product management at Life360.
What We're Looking For
• 10+ years in consumer products, including 5+ years owning subscription monetization at scale, ideally in a business with millions of paying subscribers where you were accountable for revenue outcomes, not just feature delivery.
• Demonstrable success in developing strategies that led to the growth of a subscription business, and in ideating and shipping features that drove measurable value for subscribers and increased their satisfaction.
• Direct, hands-on ownership of pricing and packaging. You have shipped a price increase or a repackaging, and you can describe in detail what broke, what you did not anticipate, and what you would do differently.
• A track record of product work enabled by commercial partnerships: you have scoped and launched revenue-share or embedded-partner integrations that increased the value of the product.
• Deep fluency in mobile subscription mechanics, including App Store and Google Play architecture; proration and mid-cycle upgrade behavior; refund and cancellation differences across platforms; web billing; and the global regulatory landscape for subscription cancellation and disclosure.
• Genuine unit economics fluency across lifetime value, gross margin, CAC, cohort retention curves, and contribution per member. You can build the model, stress-test someone else's, and identify opportunities for the business.
• Strategic ownership at the Director level: you have set multi-quarter direction across a portfolio of surfaces rather than a single feature, made explicit prioritization calls under constrained capacity, and said no to good ideas with a defensible reason.
• AI-native operator. This is a requirement, not a preference. Research synthesis, competitive teardowns, financial modeling, spec drafting, and reporting run with AI in the loop; you prototype with AI to validate ideas before spending engineering time; you are hands-on with current tooling; and you have used AI to deliver value in your products.
• Deep empathy for families and comfort with the central tension of this role: Life360 is entrusted with families' safety, and every monetization decision either earns or erodes that trust.
AI-Native Expectations
• Daily use: You embed AI in all your workflows and use it for real, substantive tasks, including research, analysis, drafting, prototyping, analytics and experimentation.
• Review and accountability for AI output: AI-generated outputs get the same level of care of as any of your deliverables. You are accountable for everything you ship.
• Velocity: We expect senior practitioners who use AI well to operate with meaningful leverage: doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Paid parental leave
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high-integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it's hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High-Intensity, High-Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that diverse ideas, perspectives, and backgrounds create a stronger, more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the qualifications below, you should still seriously consider applying!
#LI-Remote
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 remote-first employees (and growing!). For more information, please visit life360.com.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI-native company where AI is integral to how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Growth organization drives Life360's subscription business, the engine that turns free usage into a paid membership and keeps that membership worth paying for, year after year. We set and evolve pricing and packaging for every Life360 membership, build features to increase the value of our subscriptions for users, manage the experimentation platform and the ML systems that personalize monetization, and own the partnerships that extend membership value. We are data-driven and focused on creating value for our subscribers by understanding their needs and wants. We are also an AI-native team: AI tooling is embedded directly into how we research, model, spec, and ship, and we expect everyone on the team to work that way.
About the Job
As Director of Product, Subscriber Value, you will be responsible for developing and executing a strategy to deliver value to our subscribers, while growing Life360’s subscriber base and subscription business.
You will develop new freemium features and improve existing ones, own the architecture and pricing of what members get for what they pay (tiers, entitlements, bundles, add-ons), and lead the portfolio of partner-powered value that complements the features we build ourselves. You will be accountable for the growth of our subscriptions and the satisfaction of members who choose to pay for one.
This is a director-level individual contributor role. You will set a strategy for one of Life360's highest-leverage surfaces, drive outcomes by working across engineering, design, analytics, ML, finance, and business development teams, and be the point person for advocating for subscriber value with the executive team and at every level of the company.
Life360 operates as an AI-native organization, and this role is expected to be a visible example of it. You will use AI throughout your workflow and help define what AI-native product management looks like on the monetization side of the business.
For candidates based in the US, the salary range for this position is $201k to $294k USD. For candidates based out of Canada, the salary range for this position is $245k to $287k CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Own the subscriber value strategy: define the membership portfolio architecture, including what belongs in each tier, what gets bundled, what gets unbundled, and what gets built versus partnered.
• Drive the Subscriber Value roadmap and the development of freemium features that drive measurable value for our members.
• Grow revenue per membership and set the framework that decides when to monetize incrementally versus deepening tier value.
• Own premium services provided through 3rd parties, identify new opportunities and potential partners, hold partners to explicit launch and performance bars, and grow partner offerings over time to drive value for members and for the business.
• Own pricing and packaging, including price architecture, promotional and discount strategy, and the execution of price changes across App Store, Google Play, and web billing, including building the business case and carrying it through executive approval.
• Drive a culture of experimentation, from painted-door validation through fully-powered testing, leveraging AI and data science to provide value faster to our members.
• Operate as an AI-native product leader: use AI to compress the path from question to decision to shipped experiment, build the reusable AI artifacts the rest of the team runs on, and help define the playbook for AI-native product management at Life360.
What We're Looking For
• 10+ years in consumer products, including 5+ years owning subscription monetization at scale, ideally in a business with millions of paying subscribers where you were accountable for revenue outcomes, not just feature delivery.
• Demonstrable success in developing strategies that led to the growth of a subscription business, and in ideating and shipping features that drove measurable value for subscribers and increased their satisfaction.
• Direct, hands-on ownership of pricing and packaging. You have shipped a price increase or a repackaging, and you can describe in detail what broke, what you did not anticipate, and what you would do differently.
• A track record of product work enabled by commercial partnerships: you have scoped and launched revenue-share or embedded-partner integrations that increased the value of the product.
• Deep fluency in mobile subscription mechanics, including App Store and Google Play architecture; proration and mid-cycle upgrade behavior; refund and cancellation differences across platforms; web billing; and the global regulatory landscape for subscription cancellation and disclosure.
• Genuine unit economics fluency across lifetime value, gross margin, CAC, cohort retention curves, and contribution per member. You can build the model, stress-test someone else's, and identify opportunities for the business.
• Strategic ownership at the Director level: you have set multi-quarter direction across a portfolio of surfaces rather than a single feature, made explicit prioritization calls under constrained capacity, and said no to good ideas with a defensible reason.
• AI-native operator. This is a requirement, not a preference. Research synthesis, competitive teardowns, financial modeling, spec drafting, and reporting run with AI in the loop; you prototype with AI to validate ideas before spending engineering time; you are hands-on with current tooling; and you have used AI to deliver value in your products.
• Deep empathy for families and comfort with the central tension of this role: Life360 is entrusted with families' safety, and every monetization decision either earns or erodes that trust.
AI-Native Expectations
• Daily use: You embed AI in all your workflows and use it for real, substantive tasks, including research, analysis, drafting, prototyping, analytics and experimentation.
• Review and accountability for AI output: AI-generated outputs get the same level of care of as any of your deliverables. You are accountable for everything you ship.
• Velocity: We expect senior practitioners who use AI well to operate with meaningful leverage: doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Paid parental leave
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership Tile trackers
Life360 Values
Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high-integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it's hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High-Intensity, High-Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that diverse ideas, perspectives, and backgrounds create a stronger, more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the qualifications below, you should still seriously consider applying!
#LI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Senior Backend Engineer II, AI Native, Vertical Experiences
About Life360
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhance
About Life360
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Vertical Experiences team builds the experiences that bring pets into the family — pet profiles, activity timelines, care coordination, lost pet alerts, and third-party integrations. We sit within Life360's Devices org, but our work is squarely in the consumer product layer: building experiences that help families care for, track, and stay connected to their pets. We ship frequently, own our features end to end, and work closely with mobile, design, and product to define what pet ownership looks like inside Life360.
We are an AI-Native team. AI isn't an add-on to how we work — it's how we work. We've redesigned our development workflows around AI, using it as a first-class collaborator at every stage: spec writing, code generation, test authoring, incident triage, and system design. We ship faster and go deeper because of it. We're looking for engineers who want to help define what AI-native development looks like for a high-traffic consumer product.
About the Job
As a Backend Engineer on the Vertical Experiences (Devices Cloud) team, you’ll build and operate the cloud services that power Life360’s connected devices. This role sits at the intersection of hardware, firmware, and mobile, translating real-world device signals into reliable, scalable backend systems. You’ll work on high-throughput, low-latency services that manage device state, ingest telemetry, and enable new device-driven features for millions of members worldwide. The work is hands-on, systems-oriented, and designed for engineers who enjoy solving messy, real-world problems at scale.
You don't just use AI tools. You think natively in them. Your primary workflow involves orchestrating agents to create specs, generate code and tests, verify results, and perform reviews. You'll help establish and evolve AI-native engineering practices for the Vertical Experiences team while delivering features that ship to production weekly.
For candidates based in the US, the salary range for this position is $148,000 to $216,000 USD. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Design, build, and maintain backend services that support device connectivity, telemetry ingest, health monitoring, and command/control operations.
• Collaborate with firmware, mobile, and product teams to define APIs and workflows for device features.
• Deliver scalable, resilient systems in a microservices environment running on AWS (EKS, Lambda, DynamoDB, SQS, etc.).
• Build and own data pipelines for high-throughput streams using Kafka or similar streaming tech.
• Instrument services for observability, reliability, and SLO compliance.
• Participate in on-call rotations and live incident response.
• Write clean, testable, performant code and help improve CI/CD and automation.
• Orchestrate AI coding agents daily for spec writing, code generation, test authoring, incident triage, PR review, and system design
What We’re Looking For
• Bachelor’s in Computer Science or equivalent experience.
• 5+ years experience building backend services in Java, Go, Python, or similar languages.
• Experience with microservices architecture, RESTful API design, and distributed systems.
• Strong skills with cloud infrastructure (AWS preferred), container orchestration, and deployments.
• Experience with databases (relational and/or NoSQL), caching layers, and event/streaming systems.
• Comfortable collaborating across teams and articulating technical tradeoffs.
• Hands-on agentic AI workflow experience.
Nice-to-Have
• Experience with IoT or telematics systems.
• Familiarity with Kafka, Kinesis, or other streaming platforms.
• Experience with high-frequency ingest systems and time-series data.
A background with observability tooling (Prometheus, Grafana, OpenTelemetry).
• Knowledge of SRE practices and automated testing frameworks.
AI-Native Expectations
We use AI coding tools as a professional standard on this team. Here's what that means in practice:
• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team.
Our Benefits
• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• Paid parental leave.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Mental Wellness Program & EAP.
• Flexible PTO and 12 company-wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.
• Free Tile Products.
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.
• Be a Good Person — We have a team of high integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!
#LI-Remote
Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
The Vertical Experiences team builds the experiences that bring pets into the family — pet profiles, activity timelines, care coordination, lost pet alerts, and third-party integrations. We sit within Life360's Devices org, but our work is squarely in the consumer product layer: building experiences that help families care for, track, and stay connected to their pets. We ship frequently, own our features end to end, and work closely with mobile, design, and product to define what pet ownership looks like inside Life360.
We are an AI-Native team. AI isn't an add-on to how we work — it's how we work. We've redesigned our development workflows around AI, using it as a first-class collaborator at every stage: spec writing, code generation, test authoring, incident triage, and system design. We ship faster and go deeper because of it. We're looking for engineers who want to help define what AI-native development looks like for a high-traffic consumer product.
About the Job
As a Backend Engineer on the Vertical Experiences (Devices Cloud) team, you’ll build and operate the cloud services that power Life360’s connected devices. This role sits at the intersection of hardware, firmware, and mobile, translating real-world device signals into reliable, scalable backend systems. You’ll work on high-throughput, low-latency services that manage device state, ingest telemetry, and enable new device-driven features for millions of members worldwide. The work is hands-on, systems-oriented, and designed for engineers who enjoy solving messy, real-world problems at scale.
You don't just use AI tools. You think natively in them. Your primary workflow involves orchestrating agents to create specs, generate code and tests, verify results, and perform reviews. You'll help establish and evolve AI-native engineering practices for the Vertical Experiences team while delivering features that ship to production weekly.
For candidates based in the US, the salary range for this position is $148,000 to $216,000 USD. For candidates based out of Canada, the salary range for this position is $171,500 to $201,000 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You'll Do
• Design, build, and maintain backend services that support device connectivity, telemetry ingest, health monitoring, and command/control operations.
• Collaborate with firmware, mobile, and product teams to define APIs and workflows for device features.
• Deliver scalable, resilient systems in a microservices environment running on AWS (EKS, Lambda, DynamoDB, SQS, etc.).
• Build and own data pipelines for high-throughput streams using Kafka or similar streaming tech.
• Instrument services for observability, reliability, and SLO compliance.
• Participate in on-call rotations and live incident response.
• Write clean, testable, performant code and help improve CI/CD and automation.
• Orchestrate AI coding agents daily for spec writing, code generation, test authoring, incident triage, PR review, and system design
What We’re Looking For
• Bachelor’s in Computer Science or equivalent experience.
• 5+ years experience building backend services in Java, Go, Python, or similar languages.
• Experience with microservices architecture, RESTful API design, and distributed systems.
• Strong skills with cloud infrastructure (AWS preferred), container orchestration, and deployments.
• Experience with databases (relational and/or NoSQL), caching layers, and event/streaming systems.
• Comfortable collaborating across teams and articulating technical tradeoffs.
• Hands-on agentic AI workflow experience.
Nice-to-Have
• Experience with IoT or telematics systems.
• Familiarity with Kafka, Kinesis, or other streaming platforms.
• Experience with high-frequency ingest systems and time-series data.
A background with observability tooling (Prometheus, Grafana, OpenTelemetry).
• Knowledge of SRE practices and automated testing frameworks.
AI-Native Expectations
We use AI coding tools as a professional standard on this team. Here's what that means in practice:
• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team.
Our Benefits
• Competitive pay and benefits.
• Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
• Paid parental leave.
• 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
• Mental Wellness Program & EAP.
• Flexible PTO and 12 company-wide days off throughout the year.
• Learning & Development programs.
• Equipment, tools, and reimbursement support for a productive remote environment.
• Free Life360 Platinum Membership for your preferred circle.
• Free Tile Products.
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference.
• Be a Good Person — We have a team of high integrity people you can trust.
• Be Direct With Respect — We communicate directly, even when it’s hard.
• Members Before Metrics — We focus on building an exceptional experience for families.
• High Intensity, High Impact — We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!
#LI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Legal Counsel, IP & Technology
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Legal Counsel, IP & Technology
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Legal Counsel, IP & Technology
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Legal Counsel, IP & Technology
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Legal Counsel, IP & Technology
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhan
About Life360
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.
Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).
Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.
Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
We are AI Native
We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.
Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.
About The Team
This Legal team partners across every function at Life360 to provide client-focused legal services and advice that enable growth and efficiency for the Company’s consumer software and hardware business lines, as well as its new advertising initiatives. We collaborate closely with several teams, including Ads, Finance, Product, Privacy, Engineering, and Devices.
About the Job
We are seeking a business-oriented intellectual property attorney with 5+ years of experience in IP portfolio management and transactional work to join our expanding team. This is an exciting opportunity to work closely with teams across Life360 to support a high-growth phase for the Life360 family of consumer mobile software applications and hardware devices, including Tile and Pet GPS.
In this position, you will be the first dedicated IP counsel at Life360 and help shape IP strategy for our category-leading consumer business. This position offers the opportunity to apply and further develop your skills across a variety of business needs. You will be the in-house attorney responsible for managing Life360’s patent and trademark portfolios, including directing outside legal service providers, leading new IP initiatives, and providing advice on open source. In addition, you will support the commercial legal team by negotiating and drafting commercial agreements that pertain to the development and licensing of intellectual property, and you will support the corporate development team with IP M&A review and analysis as needed. Also, you will support the social media and creative team by reviewing promotional materials for compliance. The position offers the opportunity to lead IP protection, to work on sophisticated commercial agreements, and to advise on strategic IP matters in a collaborative legal environment. You will report to the Deputy General Counsel for Commercial, Litigation & IP, and collaborate closely with cross-functional teams, including Finance, Product, Privacy, Engineering, and Marketing.
The US-based salary range for this position is $130k to $200k annually. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.
Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.
What You’ll Do
• Manage and develop the patent portfolio, including: working with outside counsel and legal services providers to respond to office actions; helping with freedom-to-operate/product clearance analysis; and working with internal clients to find appropriate inventions for patent applications.
• Manage and develop the trademark portfolio, including: working with outside counsel and legal services providers to support trademark prosecution and enforcement efforts; working with internal clients to identify key jurisdictions for protections; and working with marketing on knock-out checks.
• Advise clients and business partners on transactional intellectual property matters related to trademarks, patents, trade secrets, licensing, and portfolio strategy.
• Draft, review, and negotiate agreements involving the use, transfer, protection, development, and commercialization of intellectual property assets.
• Provide legal guidance on open source licenses.
• Provide advice on trademark and patent issues arising in commercial transactions, product development, and business initiatives.
• Review social media marketing for IP and consumer protection compliance.
• Support due diligence efforts for corporate transactions by identifying intellectual property risks, ownership considerations, and compliance concerns.
• Collaborate with cross-functional teams to align legal recommendations with business objectives while protecting valuable IP rights.
• Monitor legal developments affecting patent and trademark transactions and apply those insights to client counseling and contract strategy.
What We’re Looking For
• J.D. from an accredited US law school and membership in good standing in at least one state bar; undergraduate degree in a technical discipline like computer science is a plus.
• At least 5 years of legal experience at a national or regional law firm with a strong focus on patent prosecution for consumer software and hardware technology. Additional experience as in-house counsel at a consumer tech company is a plus. Trademark prosecution experience is a plus.
• Demonstrated background in IP counseling, such as advising on trademark, patent, and open source matters.
• Experience and/or interest in drafting, revising, and negotiating complex contracts involving intellectual property rights.
• Demonstrated interest in using AI-powered tools and leveraging technology to improve efficiency.
• Excellent communication and collaboration skills, and ability to work effectively with cross-functional teams.
• Detail-oriented and able to prioritize and manage competing demands in a fast-paced environment.
Our Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership and Tile trackers
Life360 Values
Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.
Our Commitment to Diversity
We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!
#LI-Remote
____________________________________________________________________________
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Life360Submit résumé / applyOpen job source
Senior Renewals Manager, Enterprise
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement,
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: Culture AmpSubmit résumé / applyOpen job source
Senior Renewals Manager, Enterprise
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement,
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: Culture AmpSubmit résumé / applyOpen job source
Senior Renewals Manager, Enterprise
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement,
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: Culture AmpSubmit résumé / applyOpen job source
Account Manager
About Us
At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."
TeamSnap is seeking an
About Us
At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."
TeamSnap is seeking an Account Manager to own strategic relationships with our largest Sports Organization customers, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better.
What You'll Do:
•
Manage a portfolio of our largest accounts, establishing strong relationships and hitting retention goals
•
Run demos of TeamSnap platforms to show the value of new products or add-ons
•
Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results
•
Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them
•
Manage your upsell pipeline to hit renewal and expansion targets across your portfolio
•
Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities
•
Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization
Important Qualities:
•
Motivated — you get excited about exceeding retention and growth goals
•
Strong business acumen — you understand our customers' goals and operations and how TeamSnap adds value
•
A great listener — you can absorb a lot of customer feedback, and know how to turn it into action
•
Resourceful — you take initiative but also ask for guidance when needed
•
Customer focused — you have compassion and care for the customer experience
•
Collaborative — you believe in "we" before "I" and love to celebrate wins together
What Will Set You Up For Success:
•
1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment
•
A proven track record of hitting retention and expansion targets
•
Experience managing complex, high-value accounts where relationship depth matters more than volume
•
Ability to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits
•
Sports industry experience (preferred)
Compensation
Additional Information
Do you have cold feet? If you think you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The starting point for this role is an OTE of $73,000, inclusive of base and commissions. Comp is updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
Location
TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota West Virginia and Utah and while we love all parts of the world, we can only hire permanent US residents at this time.
Opportunities to Grow
At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.
Total Rewards
• We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
• 100% premium coverage of medical/dental/vision for you and your family
• 401K to help you invest for the future
• $1,500 annual learning and development stipend
• Travel to fun locations for all-company meetings and team events
• Generous home office allowance to set you up for success
• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
• A monthly stipend reimbursement for health & wellness and so much more!
• TeamSnap Total Rewards
Working at TeamSnap
At TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.
Inclusion and Diversity
Creativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.
At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."
TeamSnap is seeking an Account Manager to own strategic relationships with our largest Sports Organization customers, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better.
What You'll Do:
•
Manage a portfolio of our largest accounts, establishing strong relationships and hitting retention goals
•
Run demos of TeamSnap platforms to show the value of new products or add-ons
•
Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results
•
Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them
•
Manage your upsell pipeline to hit renewal and expansion targets across your portfolio
•
Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities
•
Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization
Important Qualities:
•
Motivated — you get excited about exceeding retention and growth goals
•
Strong business acumen — you understand our customers' goals and operations and how TeamSnap adds value
•
A great listener — you can absorb a lot of customer feedback, and know how to turn it into action
•
Resourceful — you take initiative but also ask for guidance when needed
•
Customer focused — you have compassion and care for the customer experience
•
Collaborative — you believe in "we" before "I" and love to celebrate wins together
What Will Set You Up For Success:
•
1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment
•
A proven track record of hitting retention and expansion targets
•
Experience managing complex, high-value accounts where relationship depth matters more than volume
•
Ability to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits
•
Sports industry experience (preferred)
Compensation
Additional Information
Do you have cold feet? If you think you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The starting point for this role is an OTE of $73,000, inclusive of base and commissions. Comp is updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
Location
TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota West Virginia and Utah and while we love all parts of the world, we can only hire permanent US residents at this time.
Opportunities to Grow
At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.
Total Rewards
• We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
• 100% premium coverage of medical/dental/vision for you and your family
• 401K to help you invest for the future
• $1,500 annual learning and development stipend
• Travel to fun locations for all-company meetings and team events
• Generous home office allowance to set you up for success
• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
• A monthly stipend reimbursement for health & wellness and so much more!
• TeamSnap Total Rewards
Working at TeamSnap
At TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.
Inclusion and Diversity
Creativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: TeamSnapSubmit résumé / applyOpen job source
Senior Renewals Manager, Enterprise
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement,
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
About the Role:
We are looking for a seasoned and strategic Senior Renewal Manager (SRM) to lead renewal efforts for complex, high-value accounts. In this role, you will engage with senior C-level stakeholders, manage intricate contract negotiations, and develop tailored renewal strategies. As an SRM, you will oversee an enterprise-level renewal pipeline, mitigate risks, and collaborate with Account Managers & Customer Success Managers to transition upsell opportunities effectively. Your work will directly impact retention and revenue growth in the enterprise segment.
Key Responsibilities:
• Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
• Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
• Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
• Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
• Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.
Qualifications:
• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.
Please be advised, this is a Hybrid role based out of our NYC office that will require you to be in office 1-2 days a week at this time. Fully remote application will not be considered at this time.
For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.
The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)
$105,000—$122,500 USD
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Culture AmpSubmit résumé / applyOpen job source
Senior Staff Product Manager, eCommerce
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headq
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
Liftoff is building a new e-commerce advertising platform, and we're looking for a Product Manager to own it from zero to one. Today the product drives app users to purchase directly on merchants' e-commerce sites. You'll take the product from its current early state through beta and on the path to general availability, partnering with a dedicated engineering team, our ML organization, and go-to-market teams to set strategy, prioritize the roadmap, and decide what's in and out of scope. This is a senior, largely individual-contributor role with real autonomy: you'll own the business case, the experimentation roadmap, and the platform's identity and attribution architecture, and you'll represent Liftoff directly with customers and partners.
Responsibilities
Own the strategy and the business case
• Set the product strategy, quarterly goals, and success metrics, and present progress against milestones to executive leadership and finance
• Own the unit economics that define launch readiness (success metrics, traffic quality, funnel efficiency), and make the call on when the data supports scaling, pivoting, or stopping
• Decide what stays out of scope. The possible surface area will always exceed team capacity, and disciplined scope-cutting is as important as anything you ship
• Partner with GTM, sales, and account teams to define ideal customer profiles and go-to-market strategy, select and onboard customers, and turn customer intel into roadmap decisions. Represent Liftoff in customer conversations and strategic industry partnerships
Drive performance through ML partnership
• Partner with Eng leads to own the experiment roadmap, interpret A/B results, and make Go/No-Go decisions
• Diagnose full-funnel performance from ad impression through site session, add-to-cart, and purchase, and call out investigation opportunities
• Set and enforce traffic quality and creative UX standards that protect advertiser outcomes, including suppression logic and inventory quality controls
Own identity, attribution, and platform integrations
• Work with Legal to define product policy around consent handling, regional privacy requirements, customer data protection, and compliance (GDPR, CCPA, etc.)
• Develop strategic partnership and integration opportunities to ensure robust measurement and attribution
• Defend our attribution methodology and incrementality story with sophisticated performance marketers and agencies
• Lead e-commerce platform integration work end to end: pixels, server-side event delivery, order attribution, catalog ingestion, and merchant-facing installation flows
Requirements
• 8+ years of product management experience, with meaningful time in performance advertising: DSP, retargeting platform, measurement/MMP, or ad network e-commerce products
• Hands-on depth in web and mobile identity and attribution: probabilistic matching (IP and device signals), pixels, server-to-server postbacks, and the practical constraints of browser privacy changes (ITP, fingerprinting protection) and ATT
• A track record of carrying a product from beta to GA, including at least one experience where you recommended killing or materially pivoting something based on the data
• Comfort operating in a 0-to-1 incubation environment: small, funded pilots, hands-on customer management, and shipping against explicit go/no-go criteria
• Demonstrated ML experimentation experience: you can read a confidence interval, challenge an experiment design, and make a ship/no-ship call under uncertainty
• Cross-functional leadership across engineering, ML, go-to-market, sales engineering, creative, and finance without direct authority over any of them
Preferred / What Sets You Apart
• Experience with the Shopify/e-commerce ecosystem: app approval, Customer Privacy API, webhooks, catalog/product feeds, or merchant-facing tooling. Familiarity with CAPI-style server-side integrations (Meta CAPI, Google Enhanced Conversions) also counts
• Familiarity with incrementality testing, MTA, or MMM, and the attribution debates (first-click vs. last-click, demand creation vs. demand capture) that agencies and DTC marketers actually have
• Executive-level financial fluency: you can build and defend a unit economics case to a senior audience and hold your ground under scrutiny
Location:
The preferred location for this role is within the Pacific Time Zone; however, this role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, and WA
We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The following are our base salary ranges for this role:
• SF Bay Area, Los Angeles/Orange County, Seattle, NYC: $230,000 - $280,000
• Olympia, Austin, San Diego, Santa Barbara, Boston: $211,000- $257,000
• All other cities and towns in our approved states: $198,000- $240,000
#LI-VM1
#LI-Remote
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
Liftoff is building a new e-commerce advertising platform, and we're looking for a Product Manager to own it from zero to one. Today the product drives app users to purchase directly on merchants' e-commerce sites. You'll take the product from its current early state through beta and on the path to general availability, partnering with a dedicated engineering team, our ML organization, and go-to-market teams to set strategy, prioritize the roadmap, and decide what's in and out of scope. This is a senior, largely individual-contributor role with real autonomy: you'll own the business case, the experimentation roadmap, and the platform's identity and attribution architecture, and you'll represent Liftoff directly with customers and partners.
Responsibilities
Own the strategy and the business case
• Set the product strategy, quarterly goals, and success metrics, and present progress against milestones to executive leadership and finance
• Own the unit economics that define launch readiness (success metrics, traffic quality, funnel efficiency), and make the call on when the data supports scaling, pivoting, or stopping
• Decide what stays out of scope. The possible surface area will always exceed team capacity, and disciplined scope-cutting is as important as anything you ship
• Partner with GTM, sales, and account teams to define ideal customer profiles and go-to-market strategy, select and onboard customers, and turn customer intel into roadmap decisions. Represent Liftoff in customer conversations and strategic industry partnerships
Drive performance through ML partnership
• Partner with Eng leads to own the experiment roadmap, interpret A/B results, and make Go/No-Go decisions
• Diagnose full-funnel performance from ad impression through site session, add-to-cart, and purchase, and call out investigation opportunities
• Set and enforce traffic quality and creative UX standards that protect advertiser outcomes, including suppression logic and inventory quality controls
Own identity, attribution, and platform integrations
• Work with Legal to define product policy around consent handling, regional privacy requirements, customer data protection, and compliance (GDPR, CCPA, etc.)
• Develop strategic partnership and integration opportunities to ensure robust measurement and attribution
• Defend our attribution methodology and incrementality story with sophisticated performance marketers and agencies
• Lead e-commerce platform integration work end to end: pixels, server-side event delivery, order attribution, catalog ingestion, and merchant-facing installation flows
Requirements
• 8+ years of product management experience, with meaningful time in performance advertising: DSP, retargeting platform, measurement/MMP, or ad network e-commerce products
• Hands-on depth in web and mobile identity and attribution: probabilistic matching (IP and device signals), pixels, server-to-server postbacks, and the practical constraints of browser privacy changes (ITP, fingerprinting protection) and ATT
• A track record of carrying a product from beta to GA, including at least one experience where you recommended killing or materially pivoting something based on the data
• Comfort operating in a 0-to-1 incubation environment: small, funded pilots, hands-on customer management, and shipping against explicit go/no-go criteria
• Demonstrated ML experimentation experience: you can read a confidence interval, challenge an experiment design, and make a ship/no-ship call under uncertainty
• Cross-functional leadership across engineering, ML, go-to-market, sales engineering, creative, and finance without direct authority over any of them
Preferred / What Sets You Apart
• Experience with the Shopify/e-commerce ecosystem: app approval, Customer Privacy API, webhooks, catalog/product feeds, or merchant-facing tooling. Familiarity with CAPI-style server-side integrations (Meta CAPI, Google Enhanced Conversions) also counts
• Familiarity with incrementality testing, MTA, or MMM, and the attribution debates (first-click vs. last-click, demand creation vs. demand capture) that agencies and DTC marketers actually have
• Executive-level financial fluency: you can build and defend a unit economics case to a senior audience and hold your ground under scrutiny
Location:
The preferred location for this role is within the Pacific Time Zone; however, this role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, and WA
We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The following are our base salary ranges for this role:
• SF Bay Area, Los Angeles/Orange County, Seattle, NYC: $230,000 - $280,000
• Olympia, Austin, San Diego, Santa Barbara, Boston: $211,000- $257,000
• All other cities and towns in our approved states: $198,000- $240,000
#LI-VM1
#LI-Remote
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: LiftoffSubmit résumé / applyOpen job source
Recruiter - Growth and Marketing
What is Kalshi?
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the
What is Kalshi?
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.
•
Our vision: well… build the largest financial market on the planet.
•
Our mission: bring more truth to the world through the power of markets.
Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
Role Roadmap
Kalshi’s next stage of growth depends on hiring exceptional people who can bring prediction markets to a much larger audience. We’re looking for a Marketing & Growth Recruiter to help build the teams responsible for making that happen.
You’ll own recruiting across growth, marketing, brand, creative, communications, and partnerships. These searches span very different disciplines - from performance marketers and lifecycle operators to designers and creators - and require someone who can quickly understand what great looks like in each.
This is a hands-on role with ownership from sourcing through close. You’ll work directly with hiring managers to define the bar, find people who aren’t actively looking, and run a fast, thoughtful process that turns strong prospects into Kalshians.
What You’ll Do
•
Manage role intake, sourcing, screening, interview processes, offers, and closing across marketing and growth.
•
Map relevant companies and teams, develop targeted outreach, and find talent through LinkedIn, portfolios, communities, referrals, and creative research.
•
Understand the differences between paid acquisition, lifecycle, brand, creative, communications, and partnerships - and what strong performance looks like in each.
•
Translate business needs into clear candidate profiles, distinguish essential skills from preferences, and use market feedback to refine searches.
•
Understand what candidates personally built, shipped, or improved, and help identify the people with the judgment and execution ability to succeed at Kalshi.
•
Drive timely feedback, maintain clear next steps, resolve bottlenecks, and give candidates a responsive, well-run experience.
•
Build relationships, understand candidate motivations, tell Kalshi’s story, and partner with hiring managers to bring offers across the finish line.
•
Track pipeline health, conversion, speed, and offer acceptance to understand where searches need attention and make changes quickly.
What You Bring
•
You’ve successfully recruited across several relevant disciplines and can speak credibly with both candidates and hiring managers.
•
You know how to build a search from scratch, reach passive candidates, and uncover talent beyond the obvious companies and titles.
•
You look beyond a recognizable employer or polished résumé to understand someone’s actual contribution, ability, and potential.
•
You take responsibility for outcomes, follow through on details, and maintain momentum across multiple searches.
•
You can earn trust, give direct feedback, and challenge assumptions constructively.
•
You connect with people, understand what matters to them, and help them see how they could contribute at Kalshi.
•
You learn unfamiliar functions quickly and make progress as priorities and hiring needs evolve.
Bonus
•
Experience recruiting for a rapidly scaling consumer, fintech, marketplace, or crypto company.
•
An established network across marketing, growth, brand, or creative talent.
•
Experience building recruiting processes or opening new hiring functions.
NYC Pay Transparency Disclosure
Salary Range: $175,000 - $250,000 annually plus equity and benefits. This range reflects current market data for this role. Kalshi has minimal hierarchy and broad variance in experience levels within each title; if your compensation expectations exceed this range, we encourage you to reach out - we're always happy to discuss.
Our Culture
Meritocracy is at our core, and we value people who take ownership and figure (usually hard) things out. We dream big. We love our craft deeply and are proud of what we put out in the world. We are committed to our vision of building something big… but also useful: a product that brings more truth through the power of markets.
Kalshians are Kalshi’s most important asset: we pick Kalshians carefully, so we trust them fully on day 1.
Commitment to Equal Opportunity
Kalshi is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our mission and values, we’d love to hear from you.
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.
•
Our vision: well… build the largest financial market on the planet.
•
Our mission: bring more truth to the world through the power of markets.
Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
Role Roadmap
Kalshi’s next stage of growth depends on hiring exceptional people who can bring prediction markets to a much larger audience. We’re looking for a Marketing & Growth Recruiter to help build the teams responsible for making that happen.
You’ll own recruiting across growth, marketing, brand, creative, communications, and partnerships. These searches span very different disciplines - from performance marketers and lifecycle operators to designers and creators - and require someone who can quickly understand what great looks like in each.
This is a hands-on role with ownership from sourcing through close. You’ll work directly with hiring managers to define the bar, find people who aren’t actively looking, and run a fast, thoughtful process that turns strong prospects into Kalshians.
What You’ll Do
•
Manage role intake, sourcing, screening, interview processes, offers, and closing across marketing and growth.
•
Map relevant companies and teams, develop targeted outreach, and find talent through LinkedIn, portfolios, communities, referrals, and creative research.
•
Understand the differences between paid acquisition, lifecycle, brand, creative, communications, and partnerships - and what strong performance looks like in each.
•
Translate business needs into clear candidate profiles, distinguish essential skills from preferences, and use market feedback to refine searches.
•
Understand what candidates personally built, shipped, or improved, and help identify the people with the judgment and execution ability to succeed at Kalshi.
•
Drive timely feedback, maintain clear next steps, resolve bottlenecks, and give candidates a responsive, well-run experience.
•
Build relationships, understand candidate motivations, tell Kalshi’s story, and partner with hiring managers to bring offers across the finish line.
•
Track pipeline health, conversion, speed, and offer acceptance to understand where searches need attention and make changes quickly.
What You Bring
•
You’ve successfully recruited across several relevant disciplines and can speak credibly with both candidates and hiring managers.
•
You know how to build a search from scratch, reach passive candidates, and uncover talent beyond the obvious companies and titles.
•
You look beyond a recognizable employer or polished résumé to understand someone’s actual contribution, ability, and potential.
•
You take responsibility for outcomes, follow through on details, and maintain momentum across multiple searches.
•
You can earn trust, give direct feedback, and challenge assumptions constructively.
•
You connect with people, understand what matters to them, and help them see how they could contribute at Kalshi.
•
You learn unfamiliar functions quickly and make progress as priorities and hiring needs evolve.
Bonus
•
Experience recruiting for a rapidly scaling consumer, fintech, marketplace, or crypto company.
•
An established network across marketing, growth, brand, or creative talent.
•
Experience building recruiting processes or opening new hiring functions.
NYC Pay Transparency Disclosure
Salary Range: $175,000 - $250,000 annually plus equity and benefits. This range reflects current market data for this role. Kalshi has minimal hierarchy and broad variance in experience levels within each title; if your compensation expectations exceed this range, we encourage you to reach out - we're always happy to discuss.
Our Culture
Meritocracy is at our core, and we value people who take ownership and figure (usually hard) things out. We dream big. We love our craft deeply and are proud of what we put out in the world. We are committed to our vision of building something big… but also useful: a product that brings more truth through the power of markets.
Kalshians are Kalshi’s most important asset: we pick Kalshians carefully, so we trust them fully on day 1.
Commitment to Equal Opportunity
Kalshi is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our mission and values, we’d love to hear from you.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR · Open job source/application
Posted by: KalshiSubmit résumé / applyOpen job source
Recruiter - Growth and Marketing
What is Kalshi?
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the
What is Kalshi?
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.
•
Our vision: well… build the largest financial market on the planet.
•
Our mission: bring more truth to the world through the power of markets.
Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
Role Roadmap
Kalshi’s next stage of growth depends on hiring exceptional people who can bring prediction markets to a much larger audience. We’re looking for a Marketing & Growth Recruiter to help build the teams responsible for making that happen.
You’ll own recruiting across growth, marketing, brand, creative, communications, and partnerships. These searches span very different disciplines - from performance marketers and lifecycle operators to designers and creators - and require someone who can quickly understand what great looks like in each.
This is a hands-on role with ownership from sourcing through close. You’ll work directly with hiring managers to define the bar, find people who aren’t actively looking, and run a fast, thoughtful process that turns strong prospects into Kalshians.
What You’ll Do
•
Manage role intake, sourcing, screening, interview processes, offers, and closing across marketing and growth.
•
Map relevant companies and teams, develop targeted outreach, and find talent through LinkedIn, portfolios, communities, referrals, and creative research.
•
Understand the differences between paid acquisition, lifecycle, brand, creative, communications, and partnerships - and what strong performance looks like in each.
•
Translate business needs into clear candidate profiles, distinguish essential skills from preferences, and use market feedback to refine searches.
•
Understand what candidates personally built, shipped, or improved, and help identify the people with the judgment and execution ability to succeed at Kalshi.
•
Drive timely feedback, maintain clear next steps, resolve bottlenecks, and give candidates a responsive, well-run experience.
•
Build relationships, understand candidate motivations, tell Kalshi’s story, and partner with hiring managers to bring offers across the finish line.
•
Track pipeline health, conversion, speed, and offer acceptance to understand where searches need attention and make changes quickly.
What You Bring
•
You’ve successfully recruited across several relevant disciplines and can speak credibly with both candidates and hiring managers.
•
You know how to build a search from scratch, reach passive candidates, and uncover talent beyond the obvious companies and titles.
•
You look beyond a recognizable employer or polished résumé to understand someone’s actual contribution, ability, and potential.
•
You take responsibility for outcomes, follow through on details, and maintain momentum across multiple searches.
•
You can earn trust, give direct feedback, and challenge assumptions constructively.
•
You connect with people, understand what matters to them, and help them see how they could contribute at Kalshi.
•
You learn unfamiliar functions quickly and make progress as priorities and hiring needs evolve.
Bonus
•
Experience recruiting for a rapidly scaling consumer, fintech, marketplace, or crypto company.
•
An established network across marketing, growth, brand, or creative talent.
•
Experience building recruiting processes or opening new hiring functions.
NYC Pay Transparency Disclosure
Salary Range: $175,000 - $250,000 annually plus equity and benefits. This range reflects current market data for this role. Kalshi has minimal hierarchy and broad variance in experience levels within each title; if your compensation expectations exceed this range, we encourage you to reach out - we're always happy to discuss.
Our Culture
Meritocracy is at our core, and we value people who take ownership and figure (usually hard) things out. We dream big. We love our craft deeply and are proud of what we put out in the world. We are committed to our vision of building something big… but also useful: a product that brings more truth through the power of markets.
Kalshians are Kalshi’s most important asset: we pick Kalshians carefully, so we trust them fully on day 1.
Commitment to Equal Opportunity
Kalshi is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our mission and values, we’d love to hear from you.
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.
•
Our vision: well… build the largest financial market on the planet.
•
Our mission: bring more truth to the world through the power of markets.
Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
Role Roadmap
Kalshi’s next stage of growth depends on hiring exceptional people who can bring prediction markets to a much larger audience. We’re looking for a Marketing & Growth Recruiter to help build the teams responsible for making that happen.
You’ll own recruiting across growth, marketing, brand, creative, communications, and partnerships. These searches span very different disciplines - from performance marketers and lifecycle operators to designers and creators - and require someone who can quickly understand what great looks like in each.
This is a hands-on role with ownership from sourcing through close. You’ll work directly with hiring managers to define the bar, find people who aren’t actively looking, and run a fast, thoughtful process that turns strong prospects into Kalshians.
What You’ll Do
•
Manage role intake, sourcing, screening, interview processes, offers, and closing across marketing and growth.
•
Map relevant companies and teams, develop targeted outreach, and find talent through LinkedIn, portfolios, communities, referrals, and creative research.
•
Understand the differences between paid acquisition, lifecycle, brand, creative, communications, and partnerships - and what strong performance looks like in each.
•
Translate business needs into clear candidate profiles, distinguish essential skills from preferences, and use market feedback to refine searches.
•
Understand what candidates personally built, shipped, or improved, and help identify the people with the judgment and execution ability to succeed at Kalshi.
•
Drive timely feedback, maintain clear next steps, resolve bottlenecks, and give candidates a responsive, well-run experience.
•
Build relationships, understand candidate motivations, tell Kalshi’s story, and partner with hiring managers to bring offers across the finish line.
•
Track pipeline health, conversion, speed, and offer acceptance to understand where searches need attention and make changes quickly.
What You Bring
•
You’ve successfully recruited across several relevant disciplines and can speak credibly with both candidates and hiring managers.
•
You know how to build a search from scratch, reach passive candidates, and uncover talent beyond the obvious companies and titles.
•
You look beyond a recognizable employer or polished résumé to understand someone’s actual contribution, ability, and potential.
•
You take responsibility for outcomes, follow through on details, and maintain momentum across multiple searches.
•
You can earn trust, give direct feedback, and challenge assumptions constructively.
•
You connect with people, understand what matters to them, and help them see how they could contribute at Kalshi.
•
You learn unfamiliar functions quickly and make progress as priorities and hiring needs evolve.
Bonus
•
Experience recruiting for a rapidly scaling consumer, fintech, marketplace, or crypto company.
•
An established network across marketing, growth, brand, or creative talent.
•
Experience building recruiting processes or opening new hiring functions.
NYC Pay Transparency Disclosure
Salary Range: $175,000 - $250,000 annually plus equity and benefits. This range reflects current market data for this role. Kalshi has minimal hierarchy and broad variance in experience levels within each title; if your compensation expectations exceed this range, we encourage you to reach out - we're always happy to discuss.
Our Culture
Meritocracy is at our core, and we value people who take ownership and figure (usually hard) things out. We dream big. We love our craft deeply and are proud of what we put out in the world. We are committed to our vision of building something big… but also useful: a product that brings more truth through the power of markets.
Kalshians are Kalshi’s most important asset: we pick Kalshians carefully, so we trust them fully on day 1.
Commitment to Equal Opportunity
Kalshi is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our mission and values, we’d love to hear from you.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: KalshiSubmit résumé / applyOpen job source
Manager, Client Success - Strategic
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As the Manager, Client Success – Strategic, you lead a team of Client Success Managers responsible for Rithum’s most strategic and highest-value client relationships. These accounts often include complex stakeholder groups, multi-product adoption, and sophisticated business requirements. You coach and support your team in driving value realization, retention, renewal, and growth while delivering an exceptional client experience. You partner across Rithum to resolve client needs and deliver strong outcomes across the portfolio.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use and encourage responsible adoption of AI to strengthen client insights, identify risks and opportunities, improve team productivity, and deliver more proactive client experiences.
Responsibilities
Strategic Client Outcomes
• Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts.
• Support CSMs in navigating complex client organizations and building strong executive and stakeholder relationships.
• Manage client escalations and coordinate resources to resolve issues and protect client outcomes.
• Monitor portfolio health and take action on client risks and opportunities.
Retention & Growth
• Oversee renewal planning and execution across the team’s portfolio.
• Partner with Sales to identify and support expansion opportunities aligned to client priorities.
• Coach CSMs to connect success plans and demonstrated value to retention, renewal, and growth.
• Use client and portfolio data to identify risks, opportunities, and appropriate actions.
Cross-Functional Partnership & Operational Excellence
• Partner with Sales, Product, Services, Legal, Finance, and other teams to support client priorities, renewals, and growth.
• Coordinate cross-functional resources to resolve client challenges and advance strategic priorities.
• Share client feedback and emerging needs with relevant internal teams.
• Reinforce consistent processes and responsible use of AI and automation to improve insights, productivity, and the client experience.
Team Leadership & Development
• Lead, coach, and develop CSMs supporting Rithum’s strategic clients.
• Set clear expectations and coach the team on client engagement, success planning, value realization, renewal, and growth.
• Manage performance and development through regular coaching, feedback, and accountability.
• Foster a high-performing team focused on client value and business outcomes.
• Responsible for hiring, building and leading teams.
Qualifications
Minimum Qualifications
• 5+ years of experience in Client Success, account management, renewals, or related client-facing roles in a B2B SaaS environment.
• 1+ years of experience leading and coaching client-facing teams.
• Experience supporting clients with at least $250K in annual recurring revenue (ARR), with complex stakeholder groups and business requirements.
• Experience with renewals, client escalations, and expansion opportunities in partnership with Sales.
• Strong communication, coaching, organizational, and cross-functional partnership skills.
• Ability to use client and portfolio data to identify risks, opportunities, and actions.
• Experience leveraging AI and technology to improve productivity, insights, or client outcomes.
Preferred Qualifications
• 8+ years of experience in Client Success, account management, renewals, or related client-facing roles.
• Prior people management experience in Client Success or a related client-facing function.
• Experience in enterprise SaaS, e-commerce, marketplace, retail technology, or related environments.
• Familiarity with Salesforce, Claude, Gainsight (and other Client Success platforms), and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $100,000-$168,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 12% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As the Manager, Client Success – Strategic, you lead a team of Client Success Managers responsible for Rithum’s most strategic and highest-value client relationships. These accounts often include complex stakeholder groups, multi-product adoption, and sophisticated business requirements. You coach and support your team in driving value realization, retention, renewal, and growth while delivering an exceptional client experience. You partner across Rithum to resolve client needs and deliver strong outcomes across the portfolio.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use and encourage responsible adoption of AI to strengthen client insights, identify risks and opportunities, improve team productivity, and deliver more proactive client experiences.
Responsibilities
Strategic Client Outcomes
• Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts.
• Support CSMs in navigating complex client organizations and building strong executive and stakeholder relationships.
• Manage client escalations and coordinate resources to resolve issues and protect client outcomes.
• Monitor portfolio health and take action on client risks and opportunities.
Retention & Growth
• Oversee renewal planning and execution across the team’s portfolio.
• Partner with Sales to identify and support expansion opportunities aligned to client priorities.
• Coach CSMs to connect success plans and demonstrated value to retention, renewal, and growth.
• Use client and portfolio data to identify risks, opportunities, and appropriate actions.
Cross-Functional Partnership & Operational Excellence
• Partner with Sales, Product, Services, Legal, Finance, and other teams to support client priorities, renewals, and growth.
• Coordinate cross-functional resources to resolve client challenges and advance strategic priorities.
• Share client feedback and emerging needs with relevant internal teams.
• Reinforce consistent processes and responsible use of AI and automation to improve insights, productivity, and the client experience.
Team Leadership & Development
• Lead, coach, and develop CSMs supporting Rithum’s strategic clients.
• Set clear expectations and coach the team on client engagement, success planning, value realization, renewal, and growth.
• Manage performance and development through regular coaching, feedback, and accountability.
• Foster a high-performing team focused on client value and business outcomes.
• Responsible for hiring, building and leading teams.
Qualifications
Minimum Qualifications
• 5+ years of experience in Client Success, account management, renewals, or related client-facing roles in a B2B SaaS environment.
• 1+ years of experience leading and coaching client-facing teams.
• Experience supporting clients with at least $250K in annual recurring revenue (ARR), with complex stakeholder groups and business requirements.
• Experience with renewals, client escalations, and expansion opportunities in partnership with Sales.
• Strong communication, coaching, organizational, and cross-functional partnership skills.
• Ability to use client and portfolio data to identify risks, opportunities, and actions.
• Experience leveraging AI and technology to improve productivity, insights, or client outcomes.
Preferred Qualifications
• 8+ years of experience in Client Success, account management, renewals, or related client-facing roles.
• Prior people management experience in Client Success or a related client-facing function.
• Experience in enterprise SaaS, e-commerce, marketplace, retail technology, or related environments.
• Familiarity with Salesforce, Claude, Gainsight (and other Client Success platforms), and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $100,000-$168,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 12% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Manager, Client Success - Strategic
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As the Manager, Client Success – Strategic, you lead a team of Client Success Managers responsible for Rithum’s most strategic and highest-value client relationships. These accounts often include complex stakeholder groups, multi-product adoption, and sophisticated business requirements. You coach and support your team in driving value realization, retention, renewal, and growth while delivering an exceptional client experience. You partner across Rithum to resolve client needs and deliver strong outcomes across the portfolio.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use and encourage responsible adoption of AI to strengthen client insights, identify risks and opportunities, improve team productivity, and deliver more proactive client experiences.
Responsibilities
Strategic Client Outcomes
• Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts.
• Support CSMs in navigating complex client organizations and building strong executive and stakeholder relationships.
• Manage client escalations and coordinate resources to resolve issues and protect client outcomes.
• Monitor portfolio health and take action on client risks and opportunities.
Retention & Growth
• Oversee renewal planning and execution across the team’s portfolio.
• Partner with Sales to identify and support expansion opportunities aligned to client priorities.
• Coach CSMs to connect success plans and demonstrated value to retention, renewal, and growth.
• Use client and portfolio data to identify risks, opportunities, and appropriate actions.
Cross-Functional Partnership & Operational Excellence
• Partner with Sales, Product, Services, Legal, Finance, and other teams to support client priorities, renewals, and growth.
• Coordinate cross-functional resources to resolve client challenges and advance strategic priorities.
• Share client feedback and emerging needs with relevant internal teams.
• Reinforce consistent processes and responsible use of AI and automation to improve insights, productivity, and the client experience.
Team Leadership & Development
• Lead, coach, and develop CSMs supporting Rithum’s strategic clients.
• Set clear expectations and coach the team on client engagement, success planning, value realization, renewal, and growth.
• Manage performance and development through regular coaching, feedback, and accountability.
• Foster a high-performing team focused on client value and business outcomes.
• Responsible for hiring, building and leading teams.
Qualifications
Minimum Qualifications
• 5+ years of experience in Client Success, account management, renewals, or related client-facing roles in a B2B SaaS environment.
• 1+ years of experience leading and coaching client-facing teams.
• Experience supporting clients with at least $250K in annual recurring revenue (ARR), with complex stakeholder groups and business requirements.
• Experience with renewals, client escalations, and expansion opportunities in partnership with Sales.
• Strong communication, coaching, organizational, and cross-functional partnership skills.
• Ability to use client and portfolio data to identify risks, opportunities, and actions.
• Experience leveraging AI and technology to improve productivity, insights, or client outcomes.
Preferred Qualifications
• 8+ years of experience in Client Success, account management, renewals, or related client-facing roles.
• Prior people management experience in Client Success or a related client-facing function.
• Experience in enterprise SaaS, e-commerce, marketplace, retail technology, or related environments.
• Familiarity with Salesforce, Claude, Gainsight (and other Client Success platforms), and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $100,000-$168,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 12% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As the Manager, Client Success – Strategic, you lead a team of Client Success Managers responsible for Rithum’s most strategic and highest-value client relationships. These accounts often include complex stakeholder groups, multi-product adoption, and sophisticated business requirements. You coach and support your team in driving value realization, retention, renewal, and growth while delivering an exceptional client experience. You partner across Rithum to resolve client needs and deliver strong outcomes across the portfolio.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use and encourage responsible adoption of AI to strengthen client insights, identify risks and opportunities, improve team productivity, and deliver more proactive client experiences.
Responsibilities
Strategic Client Outcomes
• Guide CSMs in driving adoption, value realization, retention, and long-term success across strategic accounts.
• Support CSMs in navigating complex client organizations and building strong executive and stakeholder relationships.
• Manage client escalations and coordinate resources to resolve issues and protect client outcomes.
• Monitor portfolio health and take action on client risks and opportunities.
Retention & Growth
• Oversee renewal planning and execution across the team’s portfolio.
• Partner with Sales to identify and support expansion opportunities aligned to client priorities.
• Coach CSMs to connect success plans and demonstrated value to retention, renewal, and growth.
• Use client and portfolio data to identify risks, opportunities, and appropriate actions.
Cross-Functional Partnership & Operational Excellence
• Partner with Sales, Product, Services, Legal, Finance, and other teams to support client priorities, renewals, and growth.
• Coordinate cross-functional resources to resolve client challenges and advance strategic priorities.
• Share client feedback and emerging needs with relevant internal teams.
• Reinforce consistent processes and responsible use of AI and automation to improve insights, productivity, and the client experience.
Team Leadership & Development
• Lead, coach, and develop CSMs supporting Rithum’s strategic clients.
• Set clear expectations and coach the team on client engagement, success planning, value realization, renewal, and growth.
• Manage performance and development through regular coaching, feedback, and accountability.
• Foster a high-performing team focused on client value and business outcomes.
• Responsible for hiring, building and leading teams.
Qualifications
Minimum Qualifications
• 5+ years of experience in Client Success, account management, renewals, or related client-facing roles in a B2B SaaS environment.
• 1+ years of experience leading and coaching client-facing teams.
• Experience supporting clients with at least $250K in annual recurring revenue (ARR), with complex stakeholder groups and business requirements.
• Experience with renewals, client escalations, and expansion opportunities in partnership with Sales.
• Strong communication, coaching, organizational, and cross-functional partnership skills.
• Ability to use client and portfolio data to identify risks, opportunities, and actions.
• Experience leveraging AI and technology to improve productivity, insights, or client outcomes.
Preferred Qualifications
• 8+ years of experience in Client Success, account management, renewals, or related client-facing roles.
• Prior people management experience in Client Success or a related client-facing function.
• Experience in enterprise SaaS, e-commerce, marketplace, retail technology, or related environments.
• Familiarity with Salesforce, Claude, Gainsight (and other Client Success platforms), and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $100,000-$168,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 12% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Client Success Manager
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Client Success Manager
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Client Success Manager
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Associate Payments Adoption Manager
Associate Payments Adoption Managers are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Morgan Hill, California, this role will be responsible for identifying and collaborating with new or existing customers that are underutilizing the power of Shopmonkey payments for their business. A successful candidate will be well versed in embedded payments processing, and find creative solutions based on each shop’s needs and work
Associate Payments Adoption Managers are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Morgan Hill, California, this role will be responsible for identifying and collaborating with new or existing customers that are underutilizing the power of Shopmonkey payments for their business. A successful candidate will be well versed in embedded payments processing, and find creative solutions based on each shop’s needs and workflow. Please note for candidates in the San Jose, CA area that this is a hybrid role, with in-office expectations 2 days/week in our Morgan Hill, California office.
As an Associate Payments Adoption Manager, you will:
• Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
• Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business
• Conduct in-depth rate analysis on both internal and competitor rates
• Become an expert in our credit card processing for both online and in person transactions, sell our available card reader terminals, and surrounding fintech solutions that can benefit our shops
• Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments
• Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed monthly quota and daily KPI’s
To be successful in this role, you'll need:
• Experience in a B2B SaaS and Embedded Payments environment
• Ability and willingness to be a team player by collaborating and leading by example
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
• An honest and genuine approach to helping customers
• Resourceful and adaptable to change grow from feedback that is received
• Ability to handle objections and proactively address potential roadblocks and/or issues
• Strong interpersonal skills and friendly professional demeanor on the phone
• Ability to articulate product value proposition with any level of detail or brevity
• Desire to grow within our organization
Bonus:
• Bachelor's degree preferred
• Experience and interest in the Automotive industry
• Fluent in Spanish!
This full-time position is compensated at an expected OTE of $80,000. This position is also eligible for equity and standard company benefits.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:
Health & Wellness
• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
✈️ Time Off
• 11 paid holidays
• Flexible time off - take the time off you need!
Giving Back
• Matching donations for approved charitable organizations
• Group volunteer efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
As an Associate Payments Adoption Manager, you will:
• Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
• Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business
• Conduct in-depth rate analysis on both internal and competitor rates
• Become an expert in our credit card processing for both online and in person transactions, sell our available card reader terminals, and surrounding fintech solutions that can benefit our shops
• Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments
• Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed monthly quota and daily KPI’s
To be successful in this role, you'll need:
• Experience in a B2B SaaS and Embedded Payments environment
• Ability and willingness to be a team player by collaborating and leading by example
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
• An honest and genuine approach to helping customers
• Resourceful and adaptable to change grow from feedback that is received
• Ability to handle objections and proactively address potential roadblocks and/or issues
• Strong interpersonal skills and friendly professional demeanor on the phone
• Ability to articulate product value proposition with any level of detail or brevity
• Desire to grow within our organization
Bonus:
• Bachelor's degree preferred
• Experience and interest in the Automotive industry
• Fluent in Spanish!
This full-time position is compensated at an expected OTE of $80,000. This position is also eligible for equity and standard company benefits.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:
Health & Wellness
• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
✈️ Time Off
• 11 paid holidays
• Flexible time off - take the time off you need!
Giving Back
• Matching donations for approved charitable organizations
• Group volunteer efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: ShopmonkeySubmit résumé / applyOpen job source
Client Success Manager
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Associate Payments Adoption Manager
Associate Payments Adoption Managers are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Morgan Hill, California, this role will be responsible for identifying and collaborating with new or existing customers that are underutilizing the power of Shopmonkey payments for their business. A successful candidate will be well versed in embedded payments processing, and find creative solutions based on each shop’s needs and work
Associate Payments Adoption Managers are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Morgan Hill, California, this role will be responsible for identifying and collaborating with new or existing customers that are underutilizing the power of Shopmonkey payments for their business. A successful candidate will be well versed in embedded payments processing, and find creative solutions based on each shop’s needs and workflow. Please note for candidates in the San Jose, CA area that this is a hybrid role, with in-office expectations 2 days/week in our Morgan Hill, California office.
As an Associate Payments Adoption Manager, you will:
• Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
• Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business
• Conduct in-depth rate analysis on both internal and competitor rates
• Become an expert in our credit card processing for both online and in person transactions, sell our available card reader terminals, and surrounding fintech solutions that can benefit our shops
• Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments
• Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed monthly quota and daily KPI’s
To be successful in this role, you'll need:
• Experience in a B2B SaaS and Embedded Payments environment
• Ability and willingness to be a team player by collaborating and leading by example
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
• An honest and genuine approach to helping customers
• Resourceful and adaptable to change grow from feedback that is received
• Ability to handle objections and proactively address potential roadblocks and/or issues
• Strong interpersonal skills and friendly professional demeanor on the phone
• Ability to articulate product value proposition with any level of detail or brevity
• Desire to grow within our organization
Bonus:
• Bachelor's degree preferred
• Experience and interest in the Automotive industry
• Fluent in Spanish!
This full-time position is compensated at an expected OTE of $80,000. This position is also eligible for equity and standard company benefits.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:
Health & Wellness
• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
✈️ Time Off
• 11 paid holidays
• Flexible time off - take the time off you need!
Giving Back
• Matching donations for approved charitable organizations
• Group volunteer efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
As an Associate Payments Adoption Manager, you will:
• Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
• Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business
• Conduct in-depth rate analysis on both internal and competitor rates
• Become an expert in our credit card processing for both online and in person transactions, sell our available card reader terminals, and surrounding fintech solutions that can benefit our shops
• Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments
• Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed monthly quota and daily KPI’s
To be successful in this role, you'll need:
• Experience in a B2B SaaS and Embedded Payments environment
• Ability and willingness to be a team player by collaborating and leading by example
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
• An honest and genuine approach to helping customers
• Resourceful and adaptable to change grow from feedback that is received
• Ability to handle objections and proactively address potential roadblocks and/or issues
• Strong interpersonal skills and friendly professional demeanor on the phone
• Ability to articulate product value proposition with any level of detail or brevity
• Desire to grow within our organization
Bonus:
• Bachelor's degree preferred
• Experience and interest in the Automotive industry
• Fluent in Spanish!
This full-time position is compensated at an expected OTE of $80,000. This position is also eligible for equity and standard company benefits.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:
Health & Wellness
• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire
✈️ Time Off
• 11 paid holidays
• Flexible time off - take the time off you need!
Giving Back
• Matching donations for approved charitable organizations
• Group volunteer efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: ShopmonkeySubmit résumé / applyOpen job source
Client Success Manager
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, a
Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As a Client Success Manager – Enterprise Accounts, you own a portfolio of enterprise clients across the client lifecycle. You build consultative relationships, drive adoption and value realization, manage client health and renewals, and identify growth opportunities. You work across Rithum to align client priorities with our capabilities and deliver measurable business outcomes.
Rithum empowers employees across all roles to leverage AI and technology to work smarter, move faster, and create scalable ways of working. In this role, you will use AI and data-driven insights to improve preparation, identify risks and opportunities, and deliver more proactive client engagement.
Responsibilities
Client Outcomes & Value Realization
• Serve as the primary relationship owner for assigned enterprise accounts.
• Align Rithum’s capabilities to client goals and define measurable success outcomes.
• Lead business reviews and success checkpoints to demonstrate value and align on priorities.
• Monitor client health and proactively address risks and client needs.
Retention & Growth
• Own renewal planning and execution, including forecasting and risk mitigation.
• Identify expansion opportunities aligned to client goals, usage, and business strategy.
• Partner with Sales on account planning and expansion execution.
• Support commercial discussions across pricing, packaging, and contract changes.
Cross-Functional Partnership & Operational Excellence
• Coordinate across Sales, Product, Support, Legal, Finance, and other teams to advance client priorities.
• Maintain accurate client, renewal, and opportunity data.
• Use AI, client data, and Client Success tools to improve insights, preparation, and productivity.
• Apply AI to account research, business review preparation, and client health and usage analysis, and verify outputs for accuracy before they reach a client.
• Share client feedback and emerging needs with relevant internal teams.
Qualifications
Minimum Qualifications
• 2+ years of experience in Client Success, account management, renewals, or related client-facing roles in B2B SaaS.
• Experience supporting enterprise clients with multiple stakeholders and complex business requirements.
• Experience with renewals, client health, value realization, and client risk management.
• Strong communication and relationship-management skills with the ability to influence multiple stakeholder levels.
• Experience using CRM or Client Success platforms to manage client workflows and data.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity, insights, or client engagement.
Preferred Qualifications
• 3+ years of progressive client-facing experience.
• Experience in SaaS, e-commerce, marketplace, or related technology environments.
• Familiarity with Salesforce, Gainsight, or similar Client Success platforms, and AI-enabled client or productivity tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Travel Required
Up to 10%
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.
We believe in transparency and fairness in our compensation practices.
For this position, the expected base pay range is: $60,000-$93,000 per year.
This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.
For this position, the expected discretionary bonus is 10% of the annual base salary.
Benefits
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: RithumSubmit résumé / applyOpen job source
Ascend Resident – In-House Immigration Leader
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute origi
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: AlmaSubmit résumé / applyOpen job source
Ascend Resident – In-House Immigration Leader
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute origi
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: AlmaSubmit résumé / applyOpen job source
Ascend Resident – In-House Immigration Leader
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute origi
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: AlmaSubmit résumé / applyOpen job source
Ascend Resident – In-House Immigration Leader
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute origi
About the Role
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
The Ascend Residency is a highly competitive paid leadership role within Alma's peer community for in-house immigration professionals. Each month, one Resident is selected to shape the community conversation, surface what matters most to the field, and make Ascend materially more valuable for immigration leaders across companies.
Residents are selected based on the strength of their professional experience, credibility in the immigration field, demonstrated judgment, and ability to contribute original thought leadership to the community.
This is not an ambassador title or a visibility play. It is a substantive working role for an immigration leader with real operating experience, a sharp perspective, and something valuable to contribute to peers.
What You'll Do
•
Design and host 1 webinar on a topic the immigration community is actively wrestling with (Alma handles promotion and logistics)
•
Design and host 1 sponsored in-person event (Alma funds and supports)
•
Publish 3-4 original posts or insights on policy, compliance, AI tools, vendor strategy, or program design
•
Create 1 durable resource (framework, template, playbook, or briefing) aligned with Alma
•
Spark and sustain peer conversations across the community
What You'll Receive
•
$8,000 honorarium, paid at end of the residency month; 5-10 hours/week
•
Production, scheduling, logistics, and promotion support from Alma
•
Sponsored in-person event designed with you and funded by Alma
•
Permanent recognition as an Ascend Resident and entry into the Ascend Alumni network
•
Priority consideration for future speaking, editorial, and community partnership opportunities
Who This Is For
•
In-house immigration program managers, directors, and leads
•
Global mobility professionals with meaningful immigration program ownership.
•
Practitioners who manage stakeholders, policy, compliance, vendors, employee experience, and program design.
•
Operators with a clear point of view on where immigration practice, compliance, and technology are heading.
•
Immigration leaders who are respected by peers and can bring thoughtful, practical, field-tested insights to the community.
Who This Is Not For
•
General HR or People Ops professionals without direct immigration program responsibility
•
Community managers or marketers seeking visibility opportunities
•
Professionals adjacent to immigration who do not actively run or advise on the program
•
Applicants who are not prepared to contribute original thinking, practical resources, and meaningful peer engagement.
How to Apply
Applications take approximately 20 minutes. Please respond to the following:
•
What are the 2-3 highest-leverage contributions you would make during your Residency month, and how would you judge whether they were useful?
•
What topic would you choose for your webinar or live exchange, and why is it timely for in-house immigration leaders right now?
•
What is one example of the kind of framework, post, briefing, or resource you would create for the community library?
•
Who are the immigration professionals you would want to bring into Ascend, and why would they trust your invitation?
Selection Process
Applications are reviewed on a rolling basis. Residents are selected based on professional experience, demonstrated immigration program leadership, quality of thought leadership and strength of proposed contributions.
Please note: This is an independent contractor (1099) role.
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: AlmaSubmit résumé / applyOpen job source
Enterprise Account Executive
Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Z
Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role
As an Account Executive at Quantum Metric, you will spearhead full life-cycle sales within a greenfield territory, focusing on acquiring and expanding enterprise-level accounts. We seek a highly motivated and results-oriented individual with a passion for continuous learning and significant earning potential. You will build trust and credibility with diverse stakeholders, including Product Managers, Business Analysts, CX Insights Leaders, and DevOps teams across web, iOS, and Android platforms, as well as technology ecosystem partners.
As a key member of our team, you'll leverage your experience in full-cycle enterprise SaaS sales to develop compelling business cases and drive growth. We foster a supportive and collaborative startup culture where you can thrive and make a significant impact.
Responsibilities
• Driving Enterprise Growth: Proactively identify, qualify, and close new enterprise-level accounts
• Strategic Account Development: Craft and execute strategic account plans and build a sustainable revenue pipeline
• Solution-Focused Engagement: Conduct in-depth discovery sessions to understand customer needs and position our SaaS solutions to achieve their strategic objectives
• Navigating Complex Sales: Skillfully manage intricate sales cycles involving multiple stakeholders, adeptly navigating organizational structures and decision-making processes to drive deals to closure
• Value-Driven Partnerships: Collaborate with prospective clients to build compelling business cases that demonstrate the tangible ROI and strategic advantages of our SaaS investment
• Trusted Advisor Role: Cultivate and maintain strong, long-term relationships with key stakeholders, positioning yourself as a trusted advisor and partner committed to their success
• Market and Product Intelligence: Maintain a strong understanding of our evolving SaaS platform, the competitive landscape, and emerging industry trends to effectively communicate our value proposition
Requirements
• Proven track record of exceeding sales quotas and closing complex deals
• Experience selling solutions involving multiple stakeholders and long sales cycles
• Experience developing business cases and demonstrating ROI
• Strong understanding of enterprise SaaS sales methodologies
• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain strong relationships with C-level executive
• Strong business acumen and strategic thinking
• Ability to adapt to a rapidly evolving product and market
• Proficient with AI tools in a professional SaaS sales environment
• Proficient with CRM systems (e.g., Salesforce)
• Travel: 20-30%
Compensation
OTE is double base, commissions are uncapped
Additional Information
Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Hiring Manager Interview (30 minutes)
- Demo (60 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
- Chief Revenue Officer Interview (30 minutes)
- CEO Interview (30 minutes)
Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
#LI-REMOTE #BI-Remote
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role
As an Account Executive at Quantum Metric, you will spearhead full life-cycle sales within a greenfield territory, focusing on acquiring and expanding enterprise-level accounts. We seek a highly motivated and results-oriented individual with a passion for continuous learning and significant earning potential. You will build trust and credibility with diverse stakeholders, including Product Managers, Business Analysts, CX Insights Leaders, and DevOps teams across web, iOS, and Android platforms, as well as technology ecosystem partners.
As a key member of our team, you'll leverage your experience in full-cycle enterprise SaaS sales to develop compelling business cases and drive growth. We foster a supportive and collaborative startup culture where you can thrive and make a significant impact.
Responsibilities
• Driving Enterprise Growth: Proactively identify, qualify, and close new enterprise-level accounts
• Strategic Account Development: Craft and execute strategic account plans and build a sustainable revenue pipeline
• Solution-Focused Engagement: Conduct in-depth discovery sessions to understand customer needs and position our SaaS solutions to achieve their strategic objectives
• Navigating Complex Sales: Skillfully manage intricate sales cycles involving multiple stakeholders, adeptly navigating organizational structures and decision-making processes to drive deals to closure
• Value-Driven Partnerships: Collaborate with prospective clients to build compelling business cases that demonstrate the tangible ROI and strategic advantages of our SaaS investment
• Trusted Advisor Role: Cultivate and maintain strong, long-term relationships with key stakeholders, positioning yourself as a trusted advisor and partner committed to their success
• Market and Product Intelligence: Maintain a strong understanding of our evolving SaaS platform, the competitive landscape, and emerging industry trends to effectively communicate our value proposition
Requirements
• Proven track record of exceeding sales quotas and closing complex deals
• Experience selling solutions involving multiple stakeholders and long sales cycles
• Experience developing business cases and demonstrating ROI
• Strong understanding of enterprise SaaS sales methodologies
• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain strong relationships with C-level executive
• Strong business acumen and strategic thinking
• Ability to adapt to a rapidly evolving product and market
• Proficient with AI tools in a professional SaaS sales environment
• Proficient with CRM systems (e.g., Salesforce)
• Travel: 20-30%
Compensation
OTE is double base, commissions are uncapped
Additional Information
Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Hiring Manager Interview (30 minutes)
- Demo (60 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
- Chief Revenue Officer Interview (30 minutes)
- CEO Interview (30 minutes)
Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
#LI-REMOTE #BI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Quantum MetricSubmit résumé / applyOpen job source
Enterprise Account Executive
Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Z
Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role
As an Account Executive at Quantum Metric, you will spearhead full life-cycle sales within a greenfield territory, focusing on acquiring and expanding enterprise-level accounts. We seek a highly motivated and results-oriented individual with a passion for continuous learning and significant earning potential. You will build trust and credibility with diverse stakeholders, including Product Managers, Business Analysts, CX Insights Leaders, and DevOps teams across web, iOS, and Android platforms, as well as technology ecosystem partners.
As a key member of our team, you'll leverage your experience in full-cycle enterprise SaaS sales to develop compelling business cases and drive growth. We foster a supportive and collaborative startup culture where you can thrive and make a significant impact.
Responsibilities
• Driving Enterprise Growth: Proactively identify, qualify, and close new enterprise-level accounts
• Strategic Account Development: Craft and execute strategic account plans and build a sustainable revenue pipeline
• Solution-Focused Engagement: Conduct in-depth discovery sessions to understand customer needs and position our SaaS solutions to achieve their strategic objectives
• Navigating Complex Sales: Skillfully manage intricate sales cycles involving multiple stakeholders, adeptly navigating organizational structures and decision-making processes to drive deals to closure
• Value-Driven Partnerships: Collaborate with prospective clients to build compelling business cases that demonstrate the tangible ROI and strategic advantages of our SaaS investment
• Trusted Advisor Role: Cultivate and maintain strong, long-term relationships with key stakeholders, positioning yourself as a trusted advisor and partner committed to their success
• Market and Product Intelligence: Maintain a strong understanding of our evolving SaaS platform, the competitive landscape, and emerging industry trends to effectively communicate our value proposition
Requirements
• Proven track record of exceeding sales quotas and closing complex deals
• Experience selling solutions involving multiple stakeholders and long sales cycles
• Experience developing business cases and demonstrating ROI
• Strong understanding of enterprise SaaS sales methodologies
• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain strong relationships with C-level executive
• Strong business acumen and strategic thinking
• Ability to adapt to a rapidly evolving product and market
• Proficient with AI tools in a professional SaaS sales environment
• Proficient with CRM systems (e.g., Salesforce)
• Travel: 20-30%
Compensation
OTE is double base, commissions are uncapped
Additional Information
Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Hiring Manager Interview (30 minutes)
- Demo (60 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
- Chief Revenue Officer Interview (30 minutes)
- CEO Interview (30 minutes)
Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
#LI-REMOTE #BI-Remote
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role
As an Account Executive at Quantum Metric, you will spearhead full life-cycle sales within a greenfield territory, focusing on acquiring and expanding enterprise-level accounts. We seek a highly motivated and results-oriented individual with a passion for continuous learning and significant earning potential. You will build trust and credibility with diverse stakeholders, including Product Managers, Business Analysts, CX Insights Leaders, and DevOps teams across web, iOS, and Android platforms, as well as technology ecosystem partners.
As a key member of our team, you'll leverage your experience in full-cycle enterprise SaaS sales to develop compelling business cases and drive growth. We foster a supportive and collaborative startup culture where you can thrive and make a significant impact.
Responsibilities
• Driving Enterprise Growth: Proactively identify, qualify, and close new enterprise-level accounts
• Strategic Account Development: Craft and execute strategic account plans and build a sustainable revenue pipeline
• Solution-Focused Engagement: Conduct in-depth discovery sessions to understand customer needs and position our SaaS solutions to achieve their strategic objectives
• Navigating Complex Sales: Skillfully manage intricate sales cycles involving multiple stakeholders, adeptly navigating organizational structures and decision-making processes to drive deals to closure
• Value-Driven Partnerships: Collaborate with prospective clients to build compelling business cases that demonstrate the tangible ROI and strategic advantages of our SaaS investment
• Trusted Advisor Role: Cultivate and maintain strong, long-term relationships with key stakeholders, positioning yourself as a trusted advisor and partner committed to their success
• Market and Product Intelligence: Maintain a strong understanding of our evolving SaaS platform, the competitive landscape, and emerging industry trends to effectively communicate our value proposition
Requirements
• Proven track record of exceeding sales quotas and closing complex deals
• Experience selling solutions involving multiple stakeholders and long sales cycles
• Experience developing business cases and demonstrating ROI
• Strong understanding of enterprise SaaS sales methodologies
• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain strong relationships with C-level executive
• Strong business acumen and strategic thinking
• Ability to adapt to a rapidly evolving product and market
• Proficient with AI tools in a professional SaaS sales environment
• Proficient with CRM systems (e.g., Salesforce)
• Travel: 20-30%
Compensation
OTE is double base, commissions are uncapped
Additional Information
Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Hiring Manager Interview (30 minutes)
- Demo (60 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
- Chief Revenue Officer Interview (30 minutes)
- CEO Interview (30 minutes)
Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
#LI-REMOTE #BI-Remote
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Quantum MetricSubmit résumé / applyOpen job source
Community Content & Growth Specialist (Reddit)
Job type: Part-Time (30 hours per week)
Location: Remote
Duration: 6 months, with the possibility of extension
Compensation: $20-$28/hr, based on experience
Who we are:
Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think cri
Job type: Part-Time (30 hours per week)
Location: Remote
Duration: 6 months, with the possibility of extension
Compensation: $20-$28/hr, based on experience
Who we are:
Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
About the Role
Think Academy is looking for an experienced Community Content & Growth Specialist to build our organic brand presence across Reddit, Quora, and other relevant online communities. The ideal candidate understands user intent and can create credible, genuinely helpful content that naturally integrates Think Academy’s expertise and resources without feeling overly promotional.
What You Will Do
• Research relevant conversations, questions, and user needs on Reddit and Quora.
• Write high-quality posts, comments, and answers that provide real value to users.
• Manage Think Academy’s subreddit, including content planning, posting, engagement, and moderation.
• Build relationships and maintain a credible presence in relevant communities.
• Track content performance and proactively identify new growth opportunities.
• Identify and evaluate emerging other online communities relevant to Think Academy’s target audiences, analyze each community’s culture, user behavior, content norms, and participation guidelines, and develop tailored engagement strategies accordingly.
What We’re Looking For
• At least one year of hands-on experience managing Reddit and Quora accounts or communities.
• Excellent English writing, editing, and research skills.
• Strong ability to analyze user intent and audience needs.
• Familiarity with Reddit culture, subreddit rules, moderation, and engagement best practices.
• Proactive, detail-oriented, and able to work independently.
• Strong ownership of projects and results.
Preferred Qualifications:
• Experience managing or growing a branded subreddit.
• Familiarity with K–12 education or parent-focused content.
• Experience with community analytics, organic growth, or SEO.
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Location: Remote
Duration: 6 months, with the possibility of extension
Compensation: $20-$28/hr, based on experience
Who we are:
Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
About the Role
Think Academy is looking for an experienced Community Content & Growth Specialist to build our organic brand presence across Reddit, Quora, and other relevant online communities. The ideal candidate understands user intent and can create credible, genuinely helpful content that naturally integrates Think Academy’s expertise and resources without feeling overly promotional.
What You Will Do
• Research relevant conversations, questions, and user needs on Reddit and Quora.
• Write high-quality posts, comments, and answers that provide real value to users.
• Manage Think Academy’s subreddit, including content planning, posting, engagement, and moderation.
• Build relationships and maintain a credible presence in relevant communities.
• Track content performance and proactively identify new growth opportunities.
• Identify and evaluate emerging other online communities relevant to Think Academy’s target audiences, analyze each community’s culture, user behavior, content norms, and participation guidelines, and develop tailored engagement strategies accordingly.
What We’re Looking For
• At least one year of hands-on experience managing Reddit and Quora accounts or communities.
• Excellent English writing, editing, and research skills.
• Strong ability to analyze user intent and audience needs.
• Familiarity with Reddit culture, subreddit rules, moderation, and engagement best practices.
• Proactive, detail-oriented, and able to work independently.
• Strong ownership of projects and results.
Preferred Qualifications:
• Experience managing or growing a branded subreddit.
• Familiarity with K–12 education or parent-focused content.
• Experience with community analytics, organic growth, or SEO.
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
- Job Type
- Part-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Think Academy USSubmit résumé / applyOpen job source
Telephonic Interpreters
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a t
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Contractor NJ · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
Telephonic Interpreters
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a t
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: CONTRACTOR Feed · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
Telephonic Interpreters
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a t
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
Telephonic Interpreters
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a t
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
Telephonic Interpreters
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a t
Overview:
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!
Responsibilities:
· Provide effective telephonic remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and the target language
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline, cellphone, or VoIP
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Gig / Contract · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
Seminar Staff Candidate Program
There are currently no open positions, but we are accepting applications for future openings.
Seminar Staff trainers are hired via a Candidate Program which involves an assessment process.
To be considered for the Candidate Program, you must meet the following minimum requirements regardless of location :
● Hold a current CF-L3 credential (see here and here for more information)
● Be an active, and working trainer at a CrossFit affiliate
● Fluent in English
Compensation
Additional Information
CrossF
There are currently no open positions, but we are accepting applications for future openings.
Seminar Staff trainers are hired via a Candidate Program which involves an assessment process.
To be considered for the Candidate Program, you must meet the following minimum requirements regardless of location :
● Hold a current CF-L3 credential (see here and here for more information)
● Be an active, and working trainer at a CrossFit affiliate
● Fluent in English
Compensation
Additional Information
CrossFit is a proud equal employment opportunity employer. We seek to recruit, develop, and retain qualified applicants from a variety of backgrounds, skills, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.
Seminar Staff trainers are hired via a Candidate Program which involves an assessment process.
To be considered for the Candidate Program, you must meet the following minimum requirements regardless of location :
● Hold a current CF-L3 credential (see here and here for more information)
● Be an active, and working trainer at a CrossFit affiliate
● Fluent in English
Compensation
Additional Information
CrossFit is a proud equal employment opportunity employer. We seek to recruit, develop, and retain qualified applicants from a variety of backgrounds, skills, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: CrossFitSubmit résumé / applyOpen job source
Chief Financial Officer (CFO)
CrossFit is seeking an experienced Chief Financial Officer (CFO) to help shape the next chapter of one of the world's most recognizable brands in health and fitness.
Reporting directly to the Chief Executive Officer and serving as a key member of the executive leadership team, the CFO will lead the company's global finance organization while partnering closely with leaders across the business to drive growth, operational excellence, and long-term value creation.
This is an opportunity to play a pivotal role in Cr
CrossFit is seeking an experienced Chief Financial Officer (CFO) to help shape the next chapter of one of the world's most recognizable brands in health and fitness.
Reporting directly to the Chief Executive Officer and serving as a key member of the executive leadership team, the CFO will lead the company's global finance organization while partnering closely with leaders across the business to drive growth, operational excellence, and long-term value creation.
This is an opportunity to play a pivotal role in CrossFit's continued transformation—building financial strategies that support innovation, strengthen our affiliate ecosystem, and position the company for sustained success.
WHAT WE'RE LOOKING FOR
• Significant executive finance leadership experience with responsibility for large, complex P&Ls.
• Proven experience serving as a CFO or senior finance executive in a high-growth, transformation-focused environment.
• Private equity experience with a demonstrated track record of driving value creation.
• Experience leading organizations through periods of change, transformation, and growth.
• Deep expertise in financial planning, capital allocation, operational finance, and strategic decision-making.
• Exceptional leadership, communication, and executive influencing skills.
• High integrity, sound judgment, and the ability to balance strategic vision with operational execution.
• CPA, MBA, or equivalent advanced financial credentials preferred.
The strongest candidates will also have:
• A genuine connection to CrossFit, whether through participating in the methodology, supporting the affiliate community, or a deep understanding of what makes the CrossFit ecosystem unique.
• Experience working with consumer brands, affiliate or franchise business models, or membership-based organizations.
• A passion for building high-performing teams, developing leaders, and fostering a culture of accountability and collaboration.
WHAT WE OFFER
• Rich medical, dental, and vision plans
• Unlimited Paid Time Off, empowering you to unplug whenever and however you need to
• Flexible Spending Account (FSA) and 401(k) with employer matching, vested on day one
• CrossFit gym membership reimbursement
• CrossFit education and course benefit
• Partnership perks
If you're excited by the opportunity to help shape the future of CrossFit and lead the financial strategy behind one of the world's most recognized fitness brands, we'd love to hear from you.
Compensation
Additional Information
Reporting directly to the Chief Executive Officer and serving as a key member of the executive leadership team, the CFO will lead the company's global finance organization while partnering closely with leaders across the business to drive growth, operational excellence, and long-term value creation.
This is an opportunity to play a pivotal role in CrossFit's continued transformation—building financial strategies that support innovation, strengthen our affiliate ecosystem, and position the company for sustained success.
WHAT WE'RE LOOKING FOR
• Significant executive finance leadership experience with responsibility for large, complex P&Ls.
• Proven experience serving as a CFO or senior finance executive in a high-growth, transformation-focused environment.
• Private equity experience with a demonstrated track record of driving value creation.
• Experience leading organizations through periods of change, transformation, and growth.
• Deep expertise in financial planning, capital allocation, operational finance, and strategic decision-making.
• Exceptional leadership, communication, and executive influencing skills.
• High integrity, sound judgment, and the ability to balance strategic vision with operational execution.
• CPA, MBA, or equivalent advanced financial credentials preferred.
The strongest candidates will also have:
• A genuine connection to CrossFit, whether through participating in the methodology, supporting the affiliate community, or a deep understanding of what makes the CrossFit ecosystem unique.
• Experience working with consumer brands, affiliate or franchise business models, or membership-based organizations.
• A passion for building high-performing teams, developing leaders, and fostering a culture of accountability and collaboration.
WHAT WE OFFER
• Rich medical, dental, and vision plans
• Unlimited Paid Time Off, empowering you to unplug whenever and however you need to
• Flexible Spending Account (FSA) and 401(k) with employer matching, vested on day one
• CrossFit gym membership reimbursement
• CrossFit education and course benefit
• Partnership perks
If you're excited by the opportunity to help shape the future of CrossFit and lead the financial strategy behind one of the world's most recognized fitness brands, we'd love to hear from you.
Compensation
Additional Information
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: CrossFitSubmit résumé / applyOpen job source
International Video Remote Interpreters
Overview:
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualificat
Overview:
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualifications/Experience:
· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
· Adhere to Code of Professional Conduct
· Attention to detail, while working in a fast-paced environment
· Strong oral and written communication skills in English and the target language
· Professional and positive phone manner with clients from all types of businesses
· Familiarity working in a windows environment (preferred)
· Experience with VRI systems(preferred)
· PC Trouble shooting skills (preferred)
· Previous interpreting experience (preferred)
VRI Technical Requirements:
PC Minimum Requirements
· Windows 8.1 or higher
· AMD A8 or Intel Core i5 or faster
· 4GB RAM
· 40 Mb free space on HDD
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
· PC - Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
· Mac with Intel Core i5(5th Gen)
· Mac OS X ‘Yosemite 10.10 or higher
· 4GB RAM
· 40MB hard drive space Latest Firefox/Safari and Apple software updates
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
· MAC- Internal iSight
· Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
· Plantronics USB Headsets
Backdrop
· Chroma key blue backdrop
· Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
· www.TheWebAround.com (56” diameter)
Room Illumination
· All illumination should be artificial (Preferably incandescent light)
· We will test for optimizing lighting
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualifications/Experience:
· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
· Adhere to Code of Professional Conduct
· Attention to detail, while working in a fast-paced environment
· Strong oral and written communication skills in English and the target language
· Professional and positive phone manner with clients from all types of businesses
· Familiarity working in a windows environment (preferred)
· Experience with VRI systems(preferred)
· PC Trouble shooting skills (preferred)
· Previous interpreting experience (preferred)
VRI Technical Requirements:
PC Minimum Requirements
· Windows 8.1 or higher
· AMD A8 or Intel Core i5 or faster
· 4GB RAM
· 40 Mb free space on HDD
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
· PC - Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
· Mac with Intel Core i5(5th Gen)
· Mac OS X ‘Yosemite 10.10 or higher
· 4GB RAM
· 40MB hard drive space Latest Firefox/Safari and Apple software updates
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
· MAC- Internal iSight
· Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
· Plantronics USB Headsets
Backdrop
· Chroma key blue backdrop
· Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
· www.TheWebAround.com (56” diameter)
Room Illumination
· All illumination should be artificial (Preferably incandescent light)
· We will test for optimizing lighting
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
International Video Remote Interpreters
Overview:
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualificat
Overview:
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualifications/Experience:
· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
· Adhere to Code of Professional Conduct
· Attention to detail, while working in a fast-paced environment
· Strong oral and written communication skills in English and the target language
· Professional and positive phone manner with clients from all types of businesses
· Familiarity working in a windows environment (preferred)
· Experience with VRI systems(preferred)
· PC Trouble shooting skills (preferred)
· Previous interpreting experience (preferred)
VRI Technical Requirements:
PC Minimum Requirements
· Windows 8.1 or higher
· AMD A8 or Intel Core i5 or faster
· 4GB RAM
· 40 Mb free space on HDD
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
· PC - Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
· Mac with Intel Core i5(5th Gen)
· Mac OS X ‘Yosemite 10.10 or higher
· 4GB RAM
· 40MB hard drive space Latest Firefox/Safari and Apple software updates
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
· MAC- Internal iSight
· Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
· Plantronics USB Headsets
Backdrop
· Chroma key blue backdrop
· Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
· www.TheWebAround.com (56” diameter)
Room Illumination
· All illumination should be artificial (Preferably incandescent light)
· We will test for optimizing lighting
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities:
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualifications/Experience:
· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
· Adhere to Code of Professional Conduct
· Attention to detail, while working in a fast-paced environment
· Strong oral and written communication skills in English and the target language
· Professional and positive phone manner with clients from all types of businesses
· Familiarity working in a windows environment (preferred)
· Experience with VRI systems(preferred)
· PC Trouble shooting skills (preferred)
· Previous interpreting experience (preferred)
VRI Technical Requirements:
PC Minimum Requirements
· Windows 8.1 or higher
· AMD A8 or Intel Core i5 or faster
· 4GB RAM
· 40 Mb free space on HDD
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
· PC - Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
· Mac with Intel Core i5(5th Gen)
· Mac OS X ‘Yosemite 10.10 or higher
· 4GB RAM
· 40MB hard drive space Latest Firefox/Safari and Apple software updates
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
· MAC- Internal iSight
· Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
· Plantronics USB Headsets
Backdrop
· Chroma key blue backdrop
· Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
· www.TheWebAround.com (56” diameter)
Room Illumination
· All illumination should be artificial (Preferably incandescent light)
· We will test for optimizing lighting
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
- Job Type
- Contract
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Language Services AssociatesSubmit résumé / applyOpen job source
Director, Product Design
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agricultur
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About The Role
Samsara’s mission is to improve industrial efficiency, safety, and quality at a massive scale, through the use of sensors and software. Our suite of IoT products and software platform brings the benefits of sensor data to traditional industries like transportation, food and beverage distribution, construction, state and local government, and K-12 education. We help our customers transport food, medicine, and other goods safely across the country, monitor deliveries for unsafe conditions, and help fleet managers improve the efficiency of their operations.
Samsara’s Product Design team is responsible for crafting user-friendly features, workflows, and interfaces that our customers use every day to run their operations. This involves talking to customers, working with engineers and product managers to understand problems, rapidly designing and iterating on mocks and user flows, and communicating ideas effectively to stakeholders. We also build design systems that underpin all our products to ensure a consistent and cohesive user experience.
We’re looking for an experienced product design director who will build out an already high-caliber group of designers and help shape the product experience for all our customers.
This is a remote position based in the United States or Canada. Relocation assistance will not be provided for this role.
In this role, you will:
• Lead, grow, coach and mentor a team of design managers
• Engage with customers to deeply understand their operations and people
• Ship high-quality designs based on these customer needs
• Collaborate with partners to define opportunities and deliver a best-in-class experiences
• Define and drive the product design strategy across product areas
• Create and refine tools, systems and processes that improve team health and output
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
• 4-6 years (or more) of product design management experience
• Strong portfolio that showcases ability to lead teams that ship elegant solutions to complex problems
An ideal candidate also has:
• Track record of shipping step-changes to the UX that drive customer and business impact
• A history of hiring, growing and retaining great talent
• Proven ability to collaborate with cross-functional partners to ship high quality experiences
• Experience identifying and instituting changes that improve employee experiences
• Expertise in providing feedback that accelerates career growth and improves product quality
• A desire to improve yourself, the team, and product experiences
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary$235,600—$294,500 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About The Role
Samsara’s mission is to improve industrial efficiency, safety, and quality at a massive scale, through the use of sensors and software. Our suite of IoT products and software platform brings the benefits of sensor data to traditional industries like transportation, food and beverage distribution, construction, state and local government, and K-12 education. We help our customers transport food, medicine, and other goods safely across the country, monitor deliveries for unsafe conditions, and help fleet managers improve the efficiency of their operations.
Samsara’s Product Design team is responsible for crafting user-friendly features, workflows, and interfaces that our customers use every day to run their operations. This involves talking to customers, working with engineers and product managers to understand problems, rapidly designing and iterating on mocks and user flows, and communicating ideas effectively to stakeholders. We also build design systems that underpin all our products to ensure a consistent and cohesive user experience.
We’re looking for an experienced product design director who will build out an already high-caliber group of designers and help shape the product experience for all our customers.
This is a remote position based in the United States or Canada. Relocation assistance will not be provided for this role.
In this role, you will:
• Lead, grow, coach and mentor a team of design managers
• Engage with customers to deeply understand their operations and people
• Ship high-quality designs based on these customer needs
• Collaborate with partners to define opportunities and deliver a best-in-class experiences
• Define and drive the product design strategy across product areas
• Create and refine tools, systems and processes that improve team health and output
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
• 4-6 years (or more) of product design management experience
• Strong portfolio that showcases ability to lead teams that ship elegant solutions to complex problems
An ideal candidate also has:
• Track record of shipping step-changes to the UX that drive customer and business impact
• A history of hiring, growing and retaining great talent
• Proven ability to collaborate with cross-functional partners to ship high quality experiences
• Experience identifying and instituting changes that improve employee experiences
• Expertise in providing feedback that accelerates career growth and improves product quality
• A desire to improve yourself, the team, and product experiences
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary$235,600—$294,500 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: SamsaraSubmit résumé / applyOpen job source
Director, Product Design
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agricultur
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About The Role
Samsara’s mission is to improve industrial efficiency, safety, and quality at a massive scale, through the use of sensors and software. Our suite of IoT products and software platform brings the benefits of sensor data to traditional industries like transportation, food and beverage distribution, construction, state and local government, and K-12 education. We help our customers transport food, medicine, and other goods safely across the country, monitor deliveries for unsafe conditions, and help fleet managers improve the efficiency of their operations.
Samsara’s Product Design team is responsible for crafting user-friendly features, workflows, and interfaces that our customers use every day to run their operations. This involves talking to customers, working with engineers and product managers to understand problems, rapidly designing and iterating on mocks and user flows, and communicating ideas effectively to stakeholders. We also build design systems that underpin all our products to ensure a consistent and cohesive user experience.
We’re looking for an experienced product design director who will build out an already high-caliber group of designers and help shape the product experience for all our customers.
This is a remote position based in the United States or Canada. Relocation assistance will not be provided for this role.
In this role, you will:
• Lead, grow, coach and mentor a team of design managers
• Engage with customers to deeply understand their operations and people
• Ship high-quality designs based on these customer needs
• Collaborate with partners to define opportunities and deliver a best-in-class experiences
• Define and drive the product design strategy across product areas
• Create and refine tools, systems and processes that improve team health and output
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
• 4-6 years (or more) of product design management experience
• Strong portfolio that showcases ability to lead teams that ship elegant solutions to complex problems
An ideal candidate also has:
• Track record of shipping step-changes to the UX that drive customer and business impact
• A history of hiring, growing and retaining great talent
• Proven ability to collaborate with cross-functional partners to ship high quality experiences
• Experience identifying and instituting changes that improve employee experiences
• Expertise in providing feedback that accelerates career growth and improves product quality
• A desire to improve yourself, the team, and product experiences
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary$235,600—$294,500 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About The Role
Samsara’s mission is to improve industrial efficiency, safety, and quality at a massive scale, through the use of sensors and software. Our suite of IoT products and software platform brings the benefits of sensor data to traditional industries like transportation, food and beverage distribution, construction, state and local government, and K-12 education. We help our customers transport food, medicine, and other goods safely across the country, monitor deliveries for unsafe conditions, and help fleet managers improve the efficiency of their operations.
Samsara’s Product Design team is responsible for crafting user-friendly features, workflows, and interfaces that our customers use every day to run their operations. This involves talking to customers, working with engineers and product managers to understand problems, rapidly designing and iterating on mocks and user flows, and communicating ideas effectively to stakeholders. We also build design systems that underpin all our products to ensure a consistent and cohesive user experience.
We’re looking for an experienced product design director who will build out an already high-caliber group of designers and help shape the product experience for all our customers.
This is a remote position based in the United States or Canada. Relocation assistance will not be provided for this role.
In this role, you will:
• Lead, grow, coach and mentor a team of design managers
• Engage with customers to deeply understand their operations and people
• Ship high-quality designs based on these customer needs
• Collaborate with partners to define opportunities and deliver a best-in-class experiences
• Define and drive the product design strategy across product areas
• Create and refine tools, systems and processes that improve team health and output
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
• 4-6 years (or more) of product design management experience
• Strong portfolio that showcases ability to lead teams that ship elegant solutions to complex problems
An ideal candidate also has:
• Track record of shipping step-changes to the UX that drive customer and business impact
• A history of hiring, growing and retaining great talent
• Proven ability to collaborate with cross-functional partners to ship high quality experiences
• Experience identifying and instituting changes that improve employee experiences
• Expertise in providing feedback that accelerates career growth and improves product quality
• A desire to improve yourself, the team, and product experiences
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary$235,600—$294,500 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: SamsaraSubmit résumé / applyOpen job source
Director of Ad Sales - West
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing m
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s direct ad business. Most learners use our free, ad‑supported app—so great ads are core to our mission. We’re hiring a Head of West Coast Sales to open and scale our West Coast region. You will set regional strategy, build and lead a high‑performing team, and own revenue outcomes across priority verticals and agency holding companies. As a player/coach, you’ll cultivate senior‑level relationships, shape pricing and packaging with leadership, and close high‑impact deals that both delight learners and drive revenue while leading a team of sellers. This is a high‑ownership, early‑stage opportunity to help define how ads show up for hundreds of millions of learners while building a repeatable, data‑driven go‑to‑market.
You will...
• Own West Coast revenue targets and forecasting; build a healthy, predictable pipeline across named accounts and agency groups, and deliver against quarterly goals.
• Develop and execute the regional go‑to‑market strategy, including territory design, vertical focus, pricing/packaging inputs, and coverage plans as we scale.
• Hire, coach, and lead a small team of sellers over time; establish operating rhythms, deal reviews, and CRM hygiene standards that improve forecast accuracy and execution.
• Build and deepen senior relationships at brands and agencies; open new logos and expand strategic accounts with clear commercial narratives that map Duolingo’s unique strengths (design, IP, native formats) to client objectives.
• Lead complex deals end‑to‑end—from prospecting and positioning through negotiation, close, renewal, and expansion—partnering tightly with Account Management and Ad Ops for flawless delivery.
• Share actionable market feedback with sales and product leadership to inform pricing, packaging, measurement, and ad experiences while protecting the learner experience.
• Operate with speed and rigor in a startup‑like environment, building repeatable sales motions, outreach cadences, and team practices that scale from 0→1 and 1→N.
✅ You have...
• 8+ years of direct digital ad sales experience with a consistent track record of hunting, closing, and renewing in premium mobile or consumer app environments.
• Success selling video and native/custom formats and structuring innovative agreements with top‑tier advertisers and agencies.
• Proven ability to engage senior decision makers while rolling up your sleeves to build collateral, troubleshoot issues, and drive revenue personally.
• Strong understanding of ad tech and mobile app ecosystems, with skill using data to assess performance and inform pricing and packaging.
• Excellent communication and presentation skills, and comfort operating with ambiguity at high velocity.
⭐ Exceptional candidates will have...
• Established relationships across West Coast brand and agency decision makers.
• Experience introducing or scaling a new ads product from 0→1 within a publisher or platform environment.
• Experience shaping regional GTM, sales process, or coverage models beyond an individual book of business.
• Familiarity partnering with Account Management and Ad Ops on native/custom programs and live‑campaign storytelling to drive renewals.
• Vertical expertise in Entertainment, Gaming, Streaming, or Tech that accelerates early traction.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$140,000—$210,000 USD
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.
Job Alerts: Sign up for job alerts here.
Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s direct ad business. Most learners use our free, ad‑supported app—so great ads are core to our mission. We’re hiring a Head of West Coast Sales to open and scale our West Coast region. You will set regional strategy, build and lead a high‑performing team, and own revenue outcomes across priority verticals and agency holding companies. As a player/coach, you’ll cultivate senior‑level relationships, shape pricing and packaging with leadership, and close high‑impact deals that both delight learners and drive revenue while leading a team of sellers. This is a high‑ownership, early‑stage opportunity to help define how ads show up for hundreds of millions of learners while building a repeatable, data‑driven go‑to‑market.
You will...
• Own West Coast revenue targets and forecasting; build a healthy, predictable pipeline across named accounts and agency groups, and deliver against quarterly goals.
• Develop and execute the regional go‑to‑market strategy, including territory design, vertical focus, pricing/packaging inputs, and coverage plans as we scale.
• Hire, coach, and lead a small team of sellers over time; establish operating rhythms, deal reviews, and CRM hygiene standards that improve forecast accuracy and execution.
• Build and deepen senior relationships at brands and agencies; open new logos and expand strategic accounts with clear commercial narratives that map Duolingo’s unique strengths (design, IP, native formats) to client objectives.
• Lead complex deals end‑to‑end—from prospecting and positioning through negotiation, close, renewal, and expansion—partnering tightly with Account Management and Ad Ops for flawless delivery.
• Share actionable market feedback with sales and product leadership to inform pricing, packaging, measurement, and ad experiences while protecting the learner experience.
• Operate with speed and rigor in a startup‑like environment, building repeatable sales motions, outreach cadences, and team practices that scale from 0→1 and 1→N.
✅ You have...
• 8+ years of direct digital ad sales experience with a consistent track record of hunting, closing, and renewing in premium mobile or consumer app environments.
• Success selling video and native/custom formats and structuring innovative agreements with top‑tier advertisers and agencies.
• Proven ability to engage senior decision makers while rolling up your sleeves to build collateral, troubleshoot issues, and drive revenue personally.
• Strong understanding of ad tech and mobile app ecosystems, with skill using data to assess performance and inform pricing and packaging.
• Excellent communication and presentation skills, and comfort operating with ambiguity at high velocity.
⭐ Exceptional candidates will have...
• Established relationships across West Coast brand and agency decision makers.
• Experience introducing or scaling a new ads product from 0→1 within a publisher or platform environment.
• Experience shaping regional GTM, sales process, or coverage models beyond an individual book of business.
• Familiarity partnering with Account Management and Ad Ops on native/custom programs and live‑campaign storytelling to drive renewals.
• Vertical expertise in Entertainment, Gaming, Streaming, or Tech that accelerates early traction.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$140,000—$210,000 USD
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.
Job Alerts: Sign up for job alerts here.
Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DuolingoSubmit résumé / applyOpen job source
Ad Sales Lead - West
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing m
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s direct ad business. Most learners use our free, ad‑supported app—so great ads are core to our mission. We’re hiring a Head of West Coast Sales to open and scale our West Coast region. You will set regional strategy, build and lead a high‑performing team, and own revenue outcomes across priority verticals and agency holding companies. As a player/coach, you’ll cultivate senior‑level relationships, shape pricing and packaging with leadership, and close high‑impact deals that both delight learners and drive revenue while leading a team of sellers. This is a high‑ownership, early‑stage opportunity to help define how ads show up for hundreds of millions of learners while building a repeatable, data‑driven go‑to‑market.
You will...
• Own West Coast revenue targets and forecasting; build a healthy, predictable pipeline across named accounts and agency groups, and deliver against quarterly goals.
• Develop and execute the regional go‑to‑market strategy, including territory design, vertical focus, pricing/packaging inputs, and coverage plans as we scale.
• Hire, coach, and lead a small team of sellers over time; establish operating rhythms, deal reviews, and CRM hygiene standards that improve forecast accuracy and execution.
• Build and deepen senior relationships at brands and agencies; open new logos and expand strategic accounts with clear commercial narratives that map Duolingo’s unique strengths (design, IP, native formats) to client objectives.
• Lead complex deals end‑to‑end—from prospecting and positioning through negotiation, close, renewal, and expansion—partnering tightly with Account Management and Ad Ops for flawless delivery.
• Share actionable market feedback with sales and product leadership to inform pricing, packaging, measurement, and ad experiences while protecting the learner experience.
• Operate with speed and rigor in a startup‑like environment, building repeatable sales motions, outreach cadences, and team practices that scale from 0→1 and 1→N.
✅ You have...
• 8+ years of direct digital ad sales experience with a consistent track record of hunting, closing, and renewing in premium mobile or consumer app environments.
• Success selling video and native/custom formats and structuring innovative agreements with top‑tier advertisers and agencies.
• Proven ability to engage senior decision makers while rolling up your sleeves to build collateral, troubleshoot issues, and drive revenue personally.
• Strong understanding of ad tech and mobile app ecosystems, with skill using data to assess performance and inform pricing and packaging.
• Excellent communication and presentation skills, and comfort operating with ambiguity at high velocity.
⭐ Exceptional candidates will have...
• Established relationships across West Coast brand and agency decision makers.
• Experience introducing or scaling a new ads product from 0→1 within a publisher or platform environment.
• Experience shaping regional GTM, sales process, or coverage models beyond an individual book of business.
• Familiarity partnering with Account Management and Ad Ops on native/custom programs and live‑campaign storytelling to drive renewals.
• Vertical expertise in Entertainment, Gaming, Streaming, or Tech that accelerates early traction.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$140,000—$210,000 USD
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.
Job Alerts: Sign up for job alerts here.
Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s direct ad business. Most learners use our free, ad‑supported app—so great ads are core to our mission. We’re hiring a Head of West Coast Sales to open and scale our West Coast region. You will set regional strategy, build and lead a high‑performing team, and own revenue outcomes across priority verticals and agency holding companies. As a player/coach, you’ll cultivate senior‑level relationships, shape pricing and packaging with leadership, and close high‑impact deals that both delight learners and drive revenue while leading a team of sellers. This is a high‑ownership, early‑stage opportunity to help define how ads show up for hundreds of millions of learners while building a repeatable, data‑driven go‑to‑market.
You will...
• Own West Coast revenue targets and forecasting; build a healthy, predictable pipeline across named accounts and agency groups, and deliver against quarterly goals.
• Develop and execute the regional go‑to‑market strategy, including territory design, vertical focus, pricing/packaging inputs, and coverage plans as we scale.
• Hire, coach, and lead a small team of sellers over time; establish operating rhythms, deal reviews, and CRM hygiene standards that improve forecast accuracy and execution.
• Build and deepen senior relationships at brands and agencies; open new logos and expand strategic accounts with clear commercial narratives that map Duolingo’s unique strengths (design, IP, native formats) to client objectives.
• Lead complex deals end‑to‑end—from prospecting and positioning through negotiation, close, renewal, and expansion—partnering tightly with Account Management and Ad Ops for flawless delivery.
• Share actionable market feedback with sales and product leadership to inform pricing, packaging, measurement, and ad experiences while protecting the learner experience.
• Operate with speed and rigor in a startup‑like environment, building repeatable sales motions, outreach cadences, and team practices that scale from 0→1 and 1→N.
✅ You have...
• 8+ years of direct digital ad sales experience with a consistent track record of hunting, closing, and renewing in premium mobile or consumer app environments.
• Success selling video and native/custom formats and structuring innovative agreements with top‑tier advertisers and agencies.
• Proven ability to engage senior decision makers while rolling up your sleeves to build collateral, troubleshoot issues, and drive revenue personally.
• Strong understanding of ad tech and mobile app ecosystems, with skill using data to assess performance and inform pricing and packaging.
• Excellent communication and presentation skills, and comfort operating with ambiguity at high velocity.
⭐ Exceptional candidates will have...
• Established relationships across West Coast brand and agency decision makers.
• Experience introducing or scaling a new ads product from 0→1 within a publisher or platform environment.
• Experience shaping regional GTM, sales process, or coverage models beyond an individual book of business.
• Familiarity partnering with Account Management and Ad Ops on native/custom programs and live‑campaign storytelling to drive renewals.
• Vertical expertise in Entertainment, Gaming, Streaming, or Tech that accelerates early traction.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$140,000—$210,000 USD
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.
Job Alerts: Sign up for job alerts here.
Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: DuolingoSubmit résumé / applyOpen job source
Sales Engineer
About Forma.ai:
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the team:
The Sales team is the
About Forma.ai:
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the team:
The Sales team is the first point of contact between our customers and our platform. This team truly understands the importance of having a human approach when connecting with corporate leaders.
The Sales team works to fully qualify and understand the needs and unique compensation plans of our enterprise prospects. From there, they provide stakeholders and key decision makers with unparalleled knowledge of Forma.ai’s platform so that they can see how our platform adds value to their organization.
What you'll be doing:
The Sales Engineer will support Account Executives in growing our client base with a focus on Fortune 500 customers. They will use their in-depth understanding of our platform and prospect needs to develop the appropriate solution footprint and benefit assessment. The role will require you to collaborate with a wide range of cross-functional teams to gain a holistic understanding of Forma.ai’s technical capabilities and successfully connect the dots to craft solutions that match the needs of our diverse customer base.
In addition to supporting Account Executives with demos, Sales Engineers research the sales compensation industry to stay ahead of the curve on how automation is transforming sales compensation and improving sales performance. This role is right for you if you’re someone who thrives in an environment with lots of autonomy and room to help shape organizational strategy.
As a Sales Engineer, you’ll be contributing in the following areas:
• Clearly articulate Forma.ai's unique engagement model, from implementation
through to customer operations, and how that all translates to interacting with
the platform in managing incentive compensation in a differentiated way
• Conduct detailed technical discovery with prospects to uncover challenges
that Forma.ai can uniquely solve
• Effectively demo the Forma.ai following our best-in-class demo approach
• Customize the Forma.ai demo environment to the nuances of the prospect's
business and challenges (plans, roles, reporting requirements, workflows, etc.)
• Architect the rules within the demo environment to showcase the technical
capabilities of the platform and the unique architecture that allows customers to
handle plan complexity and change on both Day 1 and Day 2
What we're looking for:
• 2+ years of experience in a technical, solutions-oriented, or customer-facing role within a software/technology environment
• Strong technical foundation and demonstrated ability to learn new technologies and systems quickly
• Strong problem-solving skills and the ability to break down complex business and technical problems
• Excellent written and verbal communication skills, with the ability to present confidently to both technical and executive audiences
• Ability to translate business requirements into practical technical solutions
• Strong customer orientation and comfort working directly with customers throughout a sales process
• Ability to work collaboratively across Sales, Product, Engineering, and Customer Operations
• Self-starter who is comfortable operating with autonomy in a fast-paced environment
• Curiosity and willingness to develop a deep understanding of a complex enterprise SaaS product
Additional Job Info:
• This position is for an existing vacancy
• Salary range: $80-100K base salary plus commission and bonus
What you can expect from us
Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.
Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.
Our Values:
• Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
• Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
• Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.
Use of AI for Recruitment
Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.
Our commitment to you:
Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.
We thank all candidates for their interest however only qualified applicants will be shortlisted.
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the team:
The Sales team is the first point of contact between our customers and our platform. This team truly understands the importance of having a human approach when connecting with corporate leaders.
The Sales team works to fully qualify and understand the needs and unique compensation plans of our enterprise prospects. From there, they provide stakeholders and key decision makers with unparalleled knowledge of Forma.ai’s platform so that they can see how our platform adds value to their organization.
What you'll be doing:
The Sales Engineer will support Account Executives in growing our client base with a focus on Fortune 500 customers. They will use their in-depth understanding of our platform and prospect needs to develop the appropriate solution footprint and benefit assessment. The role will require you to collaborate with a wide range of cross-functional teams to gain a holistic understanding of Forma.ai’s technical capabilities and successfully connect the dots to craft solutions that match the needs of our diverse customer base.
In addition to supporting Account Executives with demos, Sales Engineers research the sales compensation industry to stay ahead of the curve on how automation is transforming sales compensation and improving sales performance. This role is right for you if you’re someone who thrives in an environment with lots of autonomy and room to help shape organizational strategy.
As a Sales Engineer, you’ll be contributing in the following areas:
• Clearly articulate Forma.ai's unique engagement model, from implementation
through to customer operations, and how that all translates to interacting with
the platform in managing incentive compensation in a differentiated way
• Conduct detailed technical discovery with prospects to uncover challenges
that Forma.ai can uniquely solve
• Effectively demo the Forma.ai following our best-in-class demo approach
• Customize the Forma.ai demo environment to the nuances of the prospect's
business and challenges (plans, roles, reporting requirements, workflows, etc.)
• Architect the rules within the demo environment to showcase the technical
capabilities of the platform and the unique architecture that allows customers to
handle plan complexity and change on both Day 1 and Day 2
What we're looking for:
• 2+ years of experience in a technical, solutions-oriented, or customer-facing role within a software/technology environment
• Strong technical foundation and demonstrated ability to learn new technologies and systems quickly
• Strong problem-solving skills and the ability to break down complex business and technical problems
• Excellent written and verbal communication skills, with the ability to present confidently to both technical and executive audiences
• Ability to translate business requirements into practical technical solutions
• Strong customer orientation and comfort working directly with customers throughout a sales process
• Ability to work collaboratively across Sales, Product, Engineering, and Customer Operations
• Self-starter who is comfortable operating with autonomy in a fast-paced environment
• Curiosity and willingness to develop a deep understanding of a complex enterprise SaaS product
Additional Job Info:
• This position is for an existing vacancy
• Salary range: $80-100K base salary plus commission and bonus
What you can expect from us
Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.
Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.
Our Values:
• Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
• Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
• Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.
Use of AI for Recruitment
Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.
Our commitment to you:
Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.
We thank all candidates for their interest however only qualified applicants will be shortlisted.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Forma.aiSubmit résumé / applyOpen job source
Sales Engineer
About Forma.ai:
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the team:
The Sales team is the
About Forma.ai:
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the team:
The Sales team is the first point of contact between our customers and our platform. This team truly understands the importance of having a human approach when connecting with corporate leaders.
The Sales team works to fully qualify and understand the needs and unique compensation plans of our enterprise prospects. From there, they provide stakeholders and key decision makers with unparalleled knowledge of Forma.ai’s platform so that they can see how our platform adds value to their organization.
What you'll be doing:
The Sales Engineer will support Account Executives in growing our client base with a focus on Fortune 500 customers. They will use their in-depth understanding of our platform and prospect needs to develop the appropriate solution footprint and benefit assessment. The role will require you to collaborate with a wide range of cross-functional teams to gain a holistic understanding of Forma.ai’s technical capabilities and successfully connect the dots to craft solutions that match the needs of our diverse customer base.
In addition to supporting Account Executives with demos, Sales Engineers research the sales compensation industry to stay ahead of the curve on how automation is transforming sales compensation and improving sales performance. This role is right for you if you’re someone who thrives in an environment with lots of autonomy and room to help shape organizational strategy.
As a Sales Engineer, you’ll be contributing in the following areas:
• Clearly articulate Forma.ai's unique engagement model, from implementation
through to customer operations, and how that all translates to interacting with
the platform in managing incentive compensation in a differentiated way
• Conduct detailed technical discovery with prospects to uncover challenges
that Forma.ai can uniquely solve
• Effectively demo the Forma.ai following our best-in-class demo approach
• Customize the Forma.ai demo environment to the nuances of the prospect's
business and challenges (plans, roles, reporting requirements, workflows, etc.)
• Architect the rules within the demo environment to showcase the technical
capabilities of the platform and the unique architecture that allows customers to
handle plan complexity and change on both Day 1 and Day 2
What we're looking for:
• 2+ years of experience in a technical, solutions-oriented, or customer-facing role within a software/technology environment
• Strong technical foundation and demonstrated ability to learn new technologies and systems quickly
• Strong problem-solving skills and the ability to break down complex business and technical problems
• Excellent written and verbal communication skills, with the ability to present confidently to both technical and executive audiences
• Ability to translate business requirements into practical technical solutions
• Strong customer orientation and comfort working directly with customers throughout a sales process
• Ability to work collaboratively across Sales, Product, Engineering, and Customer Operations
• Self-starter who is comfortable operating with autonomy in a fast-paced environment
• Curiosity and willingness to develop a deep understanding of a complex enterprise SaaS product
Additional Job Info:
• This position is for an existing vacancy
• Salary range: $80-100K base salary plus commission and bonus
What you can expect from us
Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.
Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.
Our Values:
• Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
• Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
• Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.
Use of AI for Recruitment
Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.
Our commitment to you:
Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.
We thank all candidates for their interest however only qualified applicants will be shortlisted.
Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk.
Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.
We’re welcoming equally driven individuals who are excited about creating something big!
About the team:
The Sales team is the first point of contact between our customers and our platform. This team truly understands the importance of having a human approach when connecting with corporate leaders.
The Sales team works to fully qualify and understand the needs and unique compensation plans of our enterprise prospects. From there, they provide stakeholders and key decision makers with unparalleled knowledge of Forma.ai’s platform so that they can see how our platform adds value to their organization.
What you'll be doing:
The Sales Engineer will support Account Executives in growing our client base with a focus on Fortune 500 customers. They will use their in-depth understanding of our platform and prospect needs to develop the appropriate solution footprint and benefit assessment. The role will require you to collaborate with a wide range of cross-functional teams to gain a holistic understanding of Forma.ai’s technical capabilities and successfully connect the dots to craft solutions that match the needs of our diverse customer base.
In addition to supporting Account Executives with demos, Sales Engineers research the sales compensation industry to stay ahead of the curve on how automation is transforming sales compensation and improving sales performance. This role is right for you if you’re someone who thrives in an environment with lots of autonomy and room to help shape organizational strategy.
As a Sales Engineer, you’ll be contributing in the following areas:
• Clearly articulate Forma.ai's unique engagement model, from implementation
through to customer operations, and how that all translates to interacting with
the platform in managing incentive compensation in a differentiated way
• Conduct detailed technical discovery with prospects to uncover challenges
that Forma.ai can uniquely solve
• Effectively demo the Forma.ai following our best-in-class demo approach
• Customize the Forma.ai demo environment to the nuances of the prospect's
business and challenges (plans, roles, reporting requirements, workflows, etc.)
• Architect the rules within the demo environment to showcase the technical
capabilities of the platform and the unique architecture that allows customers to
handle plan complexity and change on both Day 1 and Day 2
What we're looking for:
• 2+ years of experience in a technical, solutions-oriented, or customer-facing role within a software/technology environment
• Strong technical foundation and demonstrated ability to learn new technologies and systems quickly
• Strong problem-solving skills and the ability to break down complex business and technical problems
• Excellent written and verbal communication skills, with the ability to present confidently to both technical and executive audiences
• Ability to translate business requirements into practical technical solutions
• Strong customer orientation and comfort working directly with customers throughout a sales process
• Ability to work collaboratively across Sales, Product, Engineering, and Customer Operations
• Self-starter who is comfortable operating with autonomy in a fast-paced environment
• Curiosity and willingness to develop a deep understanding of a complex enterprise SaaS product
Additional Job Info:
• This position is for an existing vacancy
• Salary range: $80-100K base salary plus commission and bonus
What you can expect from us
Meaningful compensation. In addition to your base salary, you’ll join our employee stock ownership plan to further recognize your contributions to Forma.ai’s success.
Healthcare coverage. We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
Learning and development. Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
Growth. You’ll have a huge opportunity to build a career for yourself and gain the type of experience you’re looking for, whether that’s as an individual contributor or as a people leader.
Our Values:
• Work well, together. We’re real. We have kids and pets. Mortgages and student loans. We’re in this together, so no matter how brilliant any one of us is, we always play nice with one another – no exceptions.
• Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
• Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn’t customer-facing, we’re all customer-focused. Maybe even slightly customer-obsessed.
Use of AI for Recruitment
Currently, Forma.ai does not use artificial intelligence as part of our recruitment process, specifically but not limited to the screening, filtering and shortlisting of applicants.
Our commitment to you:
Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment. Every effort to accommodate candidates for accessibility will be made upon request. Information received related to accommodations will be addressed confidentially. We know that applying to a new role takes a lot of effort. You're encouraged to apply even if your experience doesn't precisely match the job description. There are many paths to a successful career and we’re looking forward to reading yours.
We thank all candidates for their interest however only qualified applicants will be shortlisted.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: HR Generalist · Open job source/application
Posted by: Forma.aiSubmit résumé / applyOpen job source
Mid-Market Account Executive
About Nash
Nash is transforming last-mile logistics. Our platform helps merchants orchestrate deliveries across multiple carriers—from Doordash and Uber to regional DSPs—through a single, unified API and dashboard. We power same-day, next-day, and scheduled deliveries for some of the most innovative merchants in North America and beyond.
Our mission is simple: to drive global prosperity through more efficient delivery.
The Role
We’re looking for a Mid-Market Account Executive to accelerate Nash’s growth
About Nash
Nash is transforming last-mile logistics. Our platform helps merchants orchestrate deliveries across multiple carriers—from Doordash and Uber to regional DSPs—through a single, unified API and dashboard. We power same-day, next-day, and scheduled deliveries for some of the most innovative merchants in North America and beyond.
Our mission is simple: to drive global prosperity through more efficient delivery.
The Role
We’re looking for a Mid-Market Account Executive to accelerate Nash’s growth within the $10K–$100K ARR merchant segment. You’ll own the full sales cycle—from prospecting and qualification through demo, negotiation, and close—working directly with operations and technology leaders at some of the fastest-growing restaurant, grocery, retail, and catering brands.
You’ll be part of a high-caliber team that thrives on velocity, curiosity, and impact. This role is perfect for someone who’s hungry to sell a technical, high-value product that reshapes how goods move in the real world.
What You’ll Do
•
Drive new business acquisition across Nash’s Mid-Market segment (avg. deal size ~$35K ARR).
•
Manage the full sales cycle: prospecting, discovery, demo, proposal, negotiation, and close.
•
Build and maintain a strong pipeline through outbound outreach and inbound qualification.
•
Work cross-functionally with Solutions Engineering, Marketing, and Customer Success to tailor solutions for merchant workflows.
•
Deeply understand merchant pain points (delivery orchestration, cost per drop, operational complexity, and customer experience).
•
Consistently hit and exceed quota for new logos and booked consumption.
•
Maintain accurate forecasting and CRM hygiene in Salesforce.
What You’ll Bring
•
3–6 years of full-cycle SaaS sales experience (ideally in logistics, ecommerce, or retail tech).
•
Proven success selling to operators, logistics managers, and technology buyers at mid-sized merchants.
Strong discovery and consultative selling skills — you know how to uncover the “why.”
•
Comfortable running multi-stakeholder sales cycles (Ops, IT, Finance, Founders).
•
High velocity mindset — you thrive on activity, pipeline, and experimentation.
•
Proficiency with Salesforce, Gong, and modern sales tech stack (Outreach, Apollo, etc.).
•
Entrepreneurial spirit — you want to be part of building something from the ground up.
Compensation & Benefits
•
Competitive base salary + variable compensation (OTE aligned with top-quartile SaaS benchmarks).
•
Equity in a fast-growing venture-backed company.
•
Health, dental, vision, and 401(k).
•
Flexible PTO and remote-first culture.
Why Nash
At Nash, you’ll work alongside a team of builders and operators who’ve scaled some of the most impactful logistics and SaaS businesses globally. We move fast, challenge assumptions, and are laser-focused on outcomes. If you want to sell a product that directly impacts how the world moves — this is the place.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
Nash is transforming last-mile logistics. Our platform helps merchants orchestrate deliveries across multiple carriers—from Doordash and Uber to regional DSPs—through a single, unified API and dashboard. We power same-day, next-day, and scheduled deliveries for some of the most innovative merchants in North America and beyond.
Our mission is simple: to drive global prosperity through more efficient delivery.
The Role
We’re looking for a Mid-Market Account Executive to accelerate Nash’s growth within the $10K–$100K ARR merchant segment. You’ll own the full sales cycle—from prospecting and qualification through demo, negotiation, and close—working directly with operations and technology leaders at some of the fastest-growing restaurant, grocery, retail, and catering brands.
You’ll be part of a high-caliber team that thrives on velocity, curiosity, and impact. This role is perfect for someone who’s hungry to sell a technical, high-value product that reshapes how goods move in the real world.
What You’ll Do
•
Drive new business acquisition across Nash’s Mid-Market segment (avg. deal size ~$35K ARR).
•
Manage the full sales cycle: prospecting, discovery, demo, proposal, negotiation, and close.
•
Build and maintain a strong pipeline through outbound outreach and inbound qualification.
•
Work cross-functionally with Solutions Engineering, Marketing, and Customer Success to tailor solutions for merchant workflows.
•
Deeply understand merchant pain points (delivery orchestration, cost per drop, operational complexity, and customer experience).
•
Consistently hit and exceed quota for new logos and booked consumption.
•
Maintain accurate forecasting and CRM hygiene in Salesforce.
What You’ll Bring
•
3–6 years of full-cycle SaaS sales experience (ideally in logistics, ecommerce, or retail tech).
•
Proven success selling to operators, logistics managers, and technology buyers at mid-sized merchants.
Strong discovery and consultative selling skills — you know how to uncover the “why.”
•
Comfortable running multi-stakeholder sales cycles (Ops, IT, Finance, Founders).
•
High velocity mindset — you thrive on activity, pipeline, and experimentation.
•
Proficiency with Salesforce, Gong, and modern sales tech stack (Outreach, Apollo, etc.).
•
Entrepreneurial spirit — you want to be part of building something from the ground up.
Compensation & Benefits
•
Competitive base salary + variable compensation (OTE aligned with top-quartile SaaS benchmarks).
•
Equity in a fast-growing venture-backed company.
•
Health, dental, vision, and 401(k).
•
Flexible PTO and remote-first culture.
Why Nash
At Nash, you’ll work alongside a team of builders and operators who’ve scaled some of the most impactful logistics and SaaS businesses globally. We move fast, challenge assumptions, and are laser-focused on outcomes. If you want to sell a product that directly impacts how the world moves — this is the place.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: NashSubmit résumé / applyOpen job source
Mid-Market Account Executive
About Nash
Nash is transforming last-mile logistics. Our platform helps merchants orchestrate deliveries across multiple carriers—from Doordash and Uber to regional DSPs—through a single, unified API and dashboard. We power same-day, next-day, and scheduled deliveries for some of the most innovative merchants in North America and beyond.
Our mission is simple: to drive global prosperity through more efficient delivery.
The Role
We’re looking for a Mid-Market Account Executive to accelerate Nash’s growth
About Nash
Nash is transforming last-mile logistics. Our platform helps merchants orchestrate deliveries across multiple carriers—from Doordash and Uber to regional DSPs—through a single, unified API and dashboard. We power same-day, next-day, and scheduled deliveries for some of the most innovative merchants in North America and beyond.
Our mission is simple: to drive global prosperity through more efficient delivery.
The Role
We’re looking for a Mid-Market Account Executive to accelerate Nash’s growth within the $10K–$100K ARR merchant segment. You’ll own the full sales cycle—from prospecting and qualification through demo, negotiation, and close—working directly with operations and technology leaders at some of the fastest-growing restaurant, grocery, retail, and catering brands.
You’ll be part of a high-caliber team that thrives on velocity, curiosity, and impact. This role is perfect for someone who’s hungry to sell a technical, high-value product that reshapes how goods move in the real world.
What You’ll Do
•
Drive new business acquisition across Nash’s Mid-Market segment (avg. deal size ~$35K ARR).
•
Manage the full sales cycle: prospecting, discovery, demo, proposal, negotiation, and close.
•
Build and maintain a strong pipeline through outbound outreach and inbound qualification.
•
Work cross-functionally with Solutions Engineering, Marketing, and Customer Success to tailor solutions for merchant workflows.
•
Deeply understand merchant pain points (delivery orchestration, cost per drop, operational complexity, and customer experience).
•
Consistently hit and exceed quota for new logos and booked consumption.
•
Maintain accurate forecasting and CRM hygiene in Salesforce.
What You’ll Bring
•
3–6 years of full-cycle SaaS sales experience (ideally in logistics, ecommerce, or retail tech).
•
Proven success selling to operators, logistics managers, and technology buyers at mid-sized merchants.
Strong discovery and consultative selling skills — you know how to uncover the “why.”
•
Comfortable running multi-stakeholder sales cycles (Ops, IT, Finance, Founders).
•
High velocity mindset — you thrive on activity, pipeline, and experimentation.
•
Proficiency with Salesforce, Gong, and modern sales tech stack (Outreach, Apollo, etc.).
•
Entrepreneurial spirit — you want to be part of building something from the ground up.
Compensation & Benefits
•
Competitive base salary + variable compensation (OTE aligned with top-quartile SaaS benchmarks).
•
Equity in a fast-growing venture-backed company.
•
Health, dental, vision, and 401(k).
•
Flexible PTO and remote-first culture.
Why Nash
At Nash, you’ll work alongside a team of builders and operators who’ve scaled some of the most impactful logistics and SaaS businesses globally. We move fast, challenge assumptions, and are laser-focused on outcomes. If you want to sell a product that directly impacts how the world moves — this is the place.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
Nash is transforming last-mile logistics. Our platform helps merchants orchestrate deliveries across multiple carriers—from Doordash and Uber to regional DSPs—through a single, unified API and dashboard. We power same-day, next-day, and scheduled deliveries for some of the most innovative merchants in North America and beyond.
Our mission is simple: to drive global prosperity through more efficient delivery.
The Role
We’re looking for a Mid-Market Account Executive to accelerate Nash’s growth within the $10K–$100K ARR merchant segment. You’ll own the full sales cycle—from prospecting and qualification through demo, negotiation, and close—working directly with operations and technology leaders at some of the fastest-growing restaurant, grocery, retail, and catering brands.
You’ll be part of a high-caliber team that thrives on velocity, curiosity, and impact. This role is perfect for someone who’s hungry to sell a technical, high-value product that reshapes how goods move in the real world.
What You’ll Do
•
Drive new business acquisition across Nash’s Mid-Market segment (avg. deal size ~$35K ARR).
•
Manage the full sales cycle: prospecting, discovery, demo, proposal, negotiation, and close.
•
Build and maintain a strong pipeline through outbound outreach and inbound qualification.
•
Work cross-functionally with Solutions Engineering, Marketing, and Customer Success to tailor solutions for merchant workflows.
•
Deeply understand merchant pain points (delivery orchestration, cost per drop, operational complexity, and customer experience).
•
Consistently hit and exceed quota for new logos and booked consumption.
•
Maintain accurate forecasting and CRM hygiene in Salesforce.
What You’ll Bring
•
3–6 years of full-cycle SaaS sales experience (ideally in logistics, ecommerce, or retail tech).
•
Proven success selling to operators, logistics managers, and technology buyers at mid-sized merchants.
Strong discovery and consultative selling skills — you know how to uncover the “why.”
•
Comfortable running multi-stakeholder sales cycles (Ops, IT, Finance, Founders).
•
High velocity mindset — you thrive on activity, pipeline, and experimentation.
•
Proficiency with Salesforce, Gong, and modern sales tech stack (Outreach, Apollo, etc.).
•
Entrepreneurial spirit — you want to be part of building something from the ground up.
Compensation & Benefits
•
Competitive base salary + variable compensation (OTE aligned with top-quartile SaaS benchmarks).
•
Equity in a fast-growing venture-backed company.
•
Health, dental, vision, and 401(k).
•
Flexible PTO and remote-first culture.
Why Nash
At Nash, you’ll work alongside a team of builders and operators who’ve scaled some of the most impactful logistics and SaaS businesses globally. We move fast, challenge assumptions, and are laser-focused on outcomes. If you want to sell a product that directly impacts how the world moves — this is the place.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: NashSubmit résumé / applyOpen job source
Senior Enterprise Account Executive
About This Role
As a Senior Enterprise Account Executive at Nash, you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure.
You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on indust
About This Role
As a Senior Enterprise Account Executive at Nash, you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure.
You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on industries where Nash has already established strong traction: Grocery, Retail, Convenience, Food, and Pharmaceuticals. You will leverage our technical edge, agility, and grit to drive further success in these markets.
This role reports to our CEO and Co-Founder and will work closely with our Head of Growth and CFO. Your passion and expertise will help us build the Nash brand and further accelerate our rapid expansion. This is a full-cycle role with support from marketing, product, and data, and your work will help customers evolve from fragmented delivery workflows to unified, intelligent logistics infrastructure.
Key Responsibilities
•
Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach.
•
Develop and execute a high-touch playbook for each target account that leverages a strong outbound motion, strategic networking, and targeted messaging to engage and convert key enterprise accounts.
•
Establish and grow relationships with enterprise companies in the grocery, convenience, pharmaceutical, and retail industries, positioning Nash as a trusted partner in their delivery operations.
•
Lead the technical scoping process to understand and map client needs to Nash’s technical capabilities, customizing solutions to address specific challenges and deliver measurable value.
•
Collaborate closely with product, marketing, and engineering teams to align Nash’s offerings with customer needs. Provide actionable feedback that refines sales strategies and supports product development.
•
Maintain a deep understanding of target markets and customer pain points. Contribute to internal feedback loops that drive product development and marketing strategies, keeping Nash ahead of market demands.
•
Routinely update CRM and other sales tools with accurate activity data, deal progressions, revenue projections and next steps, maintaining transparency and strong sales hygiene.
Requirements
•
Proven track record in selling complex, technical products to B2B enterprises, particularly in AI, SaaS, logistics, retail, or equivalent. Experience managing and closing high value, complex deals over a 6-12+ month period.
•
Strong technical background, especially in selling API-driven solutions. Ability to understand and articulate complex product offerings to both technical and non-technical stakeholders.
•
A self-starter with a high level of motivation who sees themselves as a major stakeholder in Nash's growth. Demonstrated ability to manage responsibilities independently while contributing to team success.
•
Strong curiosity in understanding customer needs and challenges, with the ability to ask insightful questions that uncover deeper issues and craft tailored solutions.
•
Proficient in analyzing data to extract key insights that demonstrate Nash’s value. Experience working with complex data sets and collaborating with the data team to develop advanced reporting.
•
Exceptional communication skills, with the ability to convey complex ideas and technical concepts clearly to stakeholders at all levels, from C-suite executives to technical teams. Capable of presenting Nash’s value proposition persuasively and handling objections effectively.
•
A history of exceeding expectations, whether in academic achievements, career milestones, or other significant accomplishments.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
As a Senior Enterprise Account Executive at Nash, you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure.
You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on industries where Nash has already established strong traction: Grocery, Retail, Convenience, Food, and Pharmaceuticals. You will leverage our technical edge, agility, and grit to drive further success in these markets.
This role reports to our CEO and Co-Founder and will work closely with our Head of Growth and CFO. Your passion and expertise will help us build the Nash brand and further accelerate our rapid expansion. This is a full-cycle role with support from marketing, product, and data, and your work will help customers evolve from fragmented delivery workflows to unified, intelligent logistics infrastructure.
Key Responsibilities
•
Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach.
•
Develop and execute a high-touch playbook for each target account that leverages a strong outbound motion, strategic networking, and targeted messaging to engage and convert key enterprise accounts.
•
Establish and grow relationships with enterprise companies in the grocery, convenience, pharmaceutical, and retail industries, positioning Nash as a trusted partner in their delivery operations.
•
Lead the technical scoping process to understand and map client needs to Nash’s technical capabilities, customizing solutions to address specific challenges and deliver measurable value.
•
Collaborate closely with product, marketing, and engineering teams to align Nash’s offerings with customer needs. Provide actionable feedback that refines sales strategies and supports product development.
•
Maintain a deep understanding of target markets and customer pain points. Contribute to internal feedback loops that drive product development and marketing strategies, keeping Nash ahead of market demands.
•
Routinely update CRM and other sales tools with accurate activity data, deal progressions, revenue projections and next steps, maintaining transparency and strong sales hygiene.
Requirements
•
Proven track record in selling complex, technical products to B2B enterprises, particularly in AI, SaaS, logistics, retail, or equivalent. Experience managing and closing high value, complex deals over a 6-12+ month period.
•
Strong technical background, especially in selling API-driven solutions. Ability to understand and articulate complex product offerings to both technical and non-technical stakeholders.
•
A self-starter with a high level of motivation who sees themselves as a major stakeholder in Nash's growth. Demonstrated ability to manage responsibilities independently while contributing to team success.
•
Strong curiosity in understanding customer needs and challenges, with the ability to ask insightful questions that uncover deeper issues and craft tailored solutions.
•
Proficient in analyzing data to extract key insights that demonstrate Nash’s value. Experience working with complex data sets and collaborating with the data team to develop advanced reporting.
•
Exceptional communication skills, with the ability to convey complex ideas and technical concepts clearly to stakeholders at all levels, from C-suite executives to technical teams. Capable of presenting Nash’s value proposition persuasively and handling objections effectively.
•
A history of exceeding expectations, whether in academic achievements, career milestones, or other significant accomplishments.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: NashSubmit résumé / applyOpen job source
Senior Enterprise Account Executive
About This Role
As a Senior Enterprise Account Executive at Nash, you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure.
You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on indust
About This Role
As a Senior Enterprise Account Executive at Nash, you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure.
You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on industries where Nash has already established strong traction: Grocery, Retail, Convenience, Food, and Pharmaceuticals. You will leverage our technical edge, agility, and grit to drive further success in these markets.
This role reports to our CEO and Co-Founder and will work closely with our Head of Growth and CFO. Your passion and expertise will help us build the Nash brand and further accelerate our rapid expansion. This is a full-cycle role with support from marketing, product, and data, and your work will help customers evolve from fragmented delivery workflows to unified, intelligent logistics infrastructure.
Key Responsibilities
•
Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach.
•
Develop and execute a high-touch playbook for each target account that leverages a strong outbound motion, strategic networking, and targeted messaging to engage and convert key enterprise accounts.
•
Establish and grow relationships with enterprise companies in the grocery, convenience, pharmaceutical, and retail industries, positioning Nash as a trusted partner in their delivery operations.
•
Lead the technical scoping process to understand and map client needs to Nash’s technical capabilities, customizing solutions to address specific challenges and deliver measurable value.
•
Collaborate closely with product, marketing, and engineering teams to align Nash’s offerings with customer needs. Provide actionable feedback that refines sales strategies and supports product development.
•
Maintain a deep understanding of target markets and customer pain points. Contribute to internal feedback loops that drive product development and marketing strategies, keeping Nash ahead of market demands.
•
Routinely update CRM and other sales tools with accurate activity data, deal progressions, revenue projections and next steps, maintaining transparency and strong sales hygiene.
Requirements
•
Proven track record in selling complex, technical products to B2B enterprises, particularly in AI, SaaS, logistics, retail, or equivalent. Experience managing and closing high value, complex deals over a 6-12+ month period.
•
Strong technical background, especially in selling API-driven solutions. Ability to understand and articulate complex product offerings to both technical and non-technical stakeholders.
•
A self-starter with a high level of motivation who sees themselves as a major stakeholder in Nash's growth. Demonstrated ability to manage responsibilities independently while contributing to team success.
•
Strong curiosity in understanding customer needs and challenges, with the ability to ask insightful questions that uncover deeper issues and craft tailored solutions.
•
Proficient in analyzing data to extract key insights that demonstrate Nash’s value. Experience working with complex data sets and collaborating with the data team to develop advanced reporting.
•
Exceptional communication skills, with the ability to convey complex ideas and technical concepts clearly to stakeholders at all levels, from C-suite executives to technical teams. Capable of presenting Nash’s value proposition persuasively and handling objections effectively.
•
A history of exceeding expectations, whether in academic achievements, career milestones, or other significant accomplishments.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
As a Senior Enterprise Account Executive at Nash, you will help large enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash’s AI-powered logistics infrastructure.
You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash’s enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on industries where Nash has already established strong traction: Grocery, Retail, Convenience, Food, and Pharmaceuticals. You will leverage our technical edge, agility, and grit to drive further success in these markets.
This role reports to our CEO and Co-Founder and will work closely with our Head of Growth and CFO. Your passion and expertise will help us build the Nash brand and further accelerate our rapid expansion. This is a full-cycle role with support from marketing, product, and data, and your work will help customers evolve from fragmented delivery workflows to unified, intelligent logistics infrastructure.
Key Responsibilities
•
Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach.
•
Develop and execute a high-touch playbook for each target account that leverages a strong outbound motion, strategic networking, and targeted messaging to engage and convert key enterprise accounts.
•
Establish and grow relationships with enterprise companies in the grocery, convenience, pharmaceutical, and retail industries, positioning Nash as a trusted partner in their delivery operations.
•
Lead the technical scoping process to understand and map client needs to Nash’s technical capabilities, customizing solutions to address specific challenges and deliver measurable value.
•
Collaborate closely with product, marketing, and engineering teams to align Nash’s offerings with customer needs. Provide actionable feedback that refines sales strategies and supports product development.
•
Maintain a deep understanding of target markets and customer pain points. Contribute to internal feedback loops that drive product development and marketing strategies, keeping Nash ahead of market demands.
•
Routinely update CRM and other sales tools with accurate activity data, deal progressions, revenue projections and next steps, maintaining transparency and strong sales hygiene.
Requirements
•
Proven track record in selling complex, technical products to B2B enterprises, particularly in AI, SaaS, logistics, retail, or equivalent. Experience managing and closing high value, complex deals over a 6-12+ month period.
•
Strong technical background, especially in selling API-driven solutions. Ability to understand and articulate complex product offerings to both technical and non-technical stakeholders.
•
A self-starter with a high level of motivation who sees themselves as a major stakeholder in Nash's growth. Demonstrated ability to manage responsibilities independently while contributing to team success.
•
Strong curiosity in understanding customer needs and challenges, with the ability to ask insightful questions that uncover deeper issues and craft tailored solutions.
•
Proficient in analyzing data to extract key insights that demonstrate Nash’s value. Experience working with complex data sets and collaborating with the data team to develop advanced reporting.
•
Exceptional communication skills, with the ability to convey complex ideas and technical concepts clearly to stakeholders at all levels, from C-suite executives to technical teams. Capable of presenting Nash’s value proposition persuasively and handling objections effectively.
•
A history of exceeding expectations, whether in academic achievements, career milestones, or other significant accomplishments.
More about Nash
Nash is the platform that powers modern logistics.
Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.
Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.
We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.
What You’ll Love About Us
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: NashSubmit résumé / applyOpen job source
Activation Sales Development Representative I
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportuniti
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the role - As we continue our fast growth, we are looking to add to our Sales Development Representative team within the Business Development group. We are hiring a class of Sales Development Representatives to join our Brand Partnerships team, generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. In this role you will be managing leads through the sales pipeline by setting meetings, following up on leads, and tracking progress towards meeting sales goals. We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.
About the Team - The Instacart Brand Partnerships Sales Development Representative (SDR) team exists to build relationships with Emerging-Scaled advertisers pre-activation. Through these relationships, SDRs help Emerging-Scaled advertisers to set up and launch successful ads campaigns.
About the Job
• Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle.
• Conduct a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
• Create sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
• Meet and exceed key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
• Utilize SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
• Ensure accurate contact mapping within the book of business and track contact movement updates.
• Engage active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
• Identify opportunities to standardize materials and processes to provide high-quality support at scale.
• Deliver an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
• Collaborate with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.
About You
Minimum Qualifications
• Previous experience in a sales or business development role, preferably in the advertising industry.
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications
• Strong advertising industry knowledge and understanding of CPG advertising is a plus.
• Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$48,000—$50,000 USD
WA
$46,000—$48,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$44,000—$47,000 USD
All other states
$40,000—$42,000 USD
OTE Range
$49,500—$63,000 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the role - As we continue our fast growth, we are looking to add to our Sales Development Representative team within the Business Development group. We are hiring a class of Sales Development Representatives to join our Brand Partnerships team, generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. In this role you will be managing leads through the sales pipeline by setting meetings, following up on leads, and tracking progress towards meeting sales goals. We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.
About the Team - The Instacart Brand Partnerships Sales Development Representative (SDR) team exists to build relationships with Emerging-Scaled advertisers pre-activation. Through these relationships, SDRs help Emerging-Scaled advertisers to set up and launch successful ads campaigns.
About the Job
• Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle.
• Conduct a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
• Create sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
• Meet and exceed key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
• Utilize SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
• Ensure accurate contact mapping within the book of business and track contact movement updates.
• Engage active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
• Identify opportunities to standardize materials and processes to provide high-quality support at scale.
• Deliver an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
• Collaborate with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.
About You
Minimum Qualifications
• Previous experience in a sales or business development role, preferably in the advertising industry.
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications
• Strong advertising industry knowledge and understanding of CPG advertising is a plus.
• Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$48,000—$50,000 USD
WA
$46,000—$48,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$44,000—$47,000 USD
All other states
$40,000—$42,000 USD
OTE Range
$49,500—$63,000 USD
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: InstacartSubmit résumé / applyOpen job source
Activation Sales Development Representative I
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportuniti
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the role - As we continue our fast growth, we are looking to add to our Sales Development Representative team within the Business Development group. We are hiring a class of Sales Development Representatives to join our Brand Partnerships team, generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. In this role you will be managing leads through the sales pipeline by setting meetings, following up on leads, and tracking progress towards meeting sales goals. We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.
About the Team - The Instacart Brand Partnerships Sales Development Representative (SDR) team exists to build relationships with Emerging-Scaled advertisers pre-activation. Through these relationships, SDRs help Emerging-Scaled advertisers to set up and launch successful ads campaigns.
About the Job
• Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle.
• Conduct a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
• Create sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
• Meet and exceed key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
• Utilize SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
• Ensure accurate contact mapping within the book of business and track contact movement updates.
• Engage active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
• Identify opportunities to standardize materials and processes to provide high-quality support at scale.
• Deliver an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
• Collaborate with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.
About You
Minimum Qualifications
• Previous experience in a sales or business development role, preferably in the advertising industry.
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications
• Strong advertising industry knowledge and understanding of CPG advertising is a plus.
• Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$48,000—$50,000 USD
WA
$46,000—$48,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$44,000—$47,000 USD
All other states
$40,000—$42,000 USD
OTE Range
$49,500—$63,000 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the role - As we continue our fast growth, we are looking to add to our Sales Development Representative team within the Business Development group. We are hiring a class of Sales Development Representatives to join our Brand Partnerships team, generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. In this role you will be managing leads through the sales pipeline by setting meetings, following up on leads, and tracking progress towards meeting sales goals. We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.
About the Team - The Instacart Brand Partnerships Sales Development Representative (SDR) team exists to build relationships with Emerging-Scaled advertisers pre-activation. Through these relationships, SDRs help Emerging-Scaled advertisers to set up and launch successful ads campaigns.
About the Job
• Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle.
• Conduct a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
• Create sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
• Meet and exceed key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
• Utilize SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
• Ensure accurate contact mapping within the book of business and track contact movement updates.
• Engage active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
• Identify opportunities to standardize materials and processes to provide high-quality support at scale.
• Deliver an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
• Collaborate with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.
About You
Minimum Qualifications
• Previous experience in a sales or business development role, preferably in the advertising industry.
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications
• Strong advertising industry knowledge and understanding of CPG advertising is a plus.
• Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$48,000—$50,000 USD
WA
$46,000—$48,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$44,000—$47,000 USD
All other states
$40,000—$42,000 USD
OTE Range
$49,500—$63,000 USD
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: InstacartSubmit résumé / applyOpen job source
Director I, Data Science, Enterprise Data & Data Science
Description We're seeking an exceptional, hands-on Data Scientist with deep expertise in data science, MLOps, and building GenAI solutions to join our Enterprise Data & Data Science team. In this role, you'll identify, evaluate, and develop solutions at the intersection of data science, generative AI, and enterprise data strategy—including GenAI evaluation frameworks and semantic data layers. You'll also serve as a community champion, driving the adoption of best practices across a large, collaborative data scien
Description We're seeking an exceptional, hands-on Data Scientist with deep expertise in data science, MLOps, and building GenAI solutions to join our Enterprise Data & Data Science team. In this role, you'll identify, evaluate, and develop solutions at the intersection of data science, generative AI, and enterprise data strategy—including GenAI evaluation frameworks and semantic data layers. You'll also serve as a community champion, driving the adoption of best practices across a large, collaborative data science organization.
Responsibilities:
• Design, build, and evaluate generative AI solutions and agentic systems
• Develop and maintain data semantic layers and knowledge graphs for enterprise-scale data accessibility
• Build evaluation frameworks and tools to assess GenAI systems' performance, reliability, and safety
• Collaborate with other data scientists, machine learning engineers, data engineers, and business partners
• Champion best practices and tooling across a broad data science community
• Lead cross-functional working groups and contribute to innovation in AI/ML methods
• Communicate complex technical findings clearly to non-technical stakeholders
• Serve as a technical consultant on complex, high-impact projects
• Please note this is an individual contributor role
Qualifications
• Broad knowledge of predictive analytic techniques and statistical diagnostics of models.
• Advanced knowledge of predictive toolset; reflects as expert resource for tool development.
• Demonstrated ability to exchange ideas and convey complex information clearly and concisely.
• Ability to establish and build relationships within and outside the organization.
• Ability to give effective training and presentations to management and other groups.
• Ability to use results of analysis to persuade team, department management or senior management to a particular course of action.
• Broad knowledge of business drivers and market context.
• Has a value driven perspective with regard to understanding of work context and impact.
• Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 3 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 6 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and a minimum of 8 years of relevant experience.
Preferred Experience:
• Strong foundation in data science and machine learning
• Proven MLOps expertise across the complete data science lifecycle
• Experience building GenAI solutions and agentic systems
• Familiarity with GenAI evaluation methodologies
• Experience with data semantic layers and/or knowledge graphs
• Track record of cross-functional collaboration in a large enterprise environment
• Ability to work ET hours
About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco
Responsibilities:
• Design, build, and evaluate generative AI solutions and agentic systems
• Develop and maintain data semantic layers and knowledge graphs for enterprise-scale data accessibility
• Build evaluation frameworks and tools to assess GenAI systems' performance, reliability, and safety
• Collaborate with other data scientists, machine learning engineers, data engineers, and business partners
• Champion best practices and tooling across a broad data science community
• Lead cross-functional working groups and contribute to innovation in AI/ML methods
• Communicate complex technical findings clearly to non-technical stakeholders
• Serve as a technical consultant on complex, high-impact projects
• Please note this is an individual contributor role
Qualifications
• Broad knowledge of predictive analytic techniques and statistical diagnostics of models.
• Advanced knowledge of predictive toolset; reflects as expert resource for tool development.
• Demonstrated ability to exchange ideas and convey complex information clearly and concisely.
• Ability to establish and build relationships within and outside the organization.
• Ability to give effective training and presentations to management and other groups.
• Ability to use results of analysis to persuade team, department management or senior management to a particular course of action.
• Broad knowledge of business drivers and market context.
• Has a value driven perspective with regard to understanding of work context and impact.
• Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 3 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 6 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and a minimum of 8 years of relevant experience.
Preferred Experience:
• Strong foundation in data science and machine learning
• Proven MLOps expertise across the complete data science lifecycle
• Experience building GenAI solutions and agentic systems
• Familiarity with GenAI evaluation methodologies
• Experience with data semantic layers and/or knowledge graphs
• Track record of cross-functional collaboration in a large enterprise environment
• Ability to work ET hours
About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: Liberty MutualSubmit résumé / applyOpen job source
Commercial Account Executive
Infisical is the open source security infrastructure platform that engineers use for secrets management, certificates, and privileged access management. We help developers and organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and more.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG.
Join us on a mission to make security easier for all developers — starting with
Infisical is the open source security infrastructure platform that engineers use for secrets management, certificates, and privileged access management. We help developers and organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and more.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG.
Join us on a mission to make security easier for all developers — starting with secrets management. We’re looking to hire exceptional talent to join us in building the open source security infrastructure stack for the AI era.
About the role
As a Commercial Account Executive, you’ll be responsible for growing the customer base and closing net-new logos for Infisical’s secrets management platform. We are building the #1 open-source security infrastructure stack, and you will play a defining role in growing it!
You will be working closely with our CEO and the rest of the team on:
•
Understanding and demonstrating our products to prospects.
•
Developing, managing, and closing business within accounts in our commercial accounts segment.
•
Driving the sales cycle from prospect to close and ensuring adoption and consumption of our products.
•
Collaborating with the engineering team to define customer requirements and communicate timelines.
•
Identifying current customers with upsell and cross-sell opportunities.
•
Using innovative sales tools to map, prospect, follow and close your accounts.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
•
Experience selling software to a technical audience (bonus: knowledge and experience with open source, security, and/or infrastructure sales)
•
Demonstrated experience in scaling sales operations from the ground up, including setting up sales processes, and CRM systems.
•
Credibility, and ability to craft compelling cases for change.
•
Experience in navigating multi-stakeholder sales (e.g., IC engineer, director, executive leadership).
•
Based in or willing to relocate to San Francisco, CA or Austin, TX.
Team, values & benefits
Our team brings experience from companies like Databricks, AWS, Red Hat, and more. We operate primarily as a remote team, but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG.
Join us on a mission to make security easier for all developers — starting with secrets management. We’re looking to hire exceptional talent to join us in building the open source security infrastructure stack for the AI era.
About the role
As a Commercial Account Executive, you’ll be responsible for growing the customer base and closing net-new logos for Infisical’s secrets management platform. We are building the #1 open-source security infrastructure stack, and you will play a defining role in growing it!
You will be working closely with our CEO and the rest of the team on:
•
Understanding and demonstrating our products to prospects.
•
Developing, managing, and closing business within accounts in our commercial accounts segment.
•
Driving the sales cycle from prospect to close and ensuring adoption and consumption of our products.
•
Collaborating with the engineering team to define customer requirements and communicate timelines.
•
Identifying current customers with upsell and cross-sell opportunities.
•
Using innovative sales tools to map, prospect, follow and close your accounts.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
•
Experience selling software to a technical audience (bonus: knowledge and experience with open source, security, and/or infrastructure sales)
•
Demonstrated experience in scaling sales operations from the ground up, including setting up sales processes, and CRM systems.
•
Credibility, and ability to craft compelling cases for change.
•
Experience in navigating multi-stakeholder sales (e.g., IC engineer, director, executive leadership).
•
Based in or willing to relocate to San Francisco, CA or Austin, TX.
Team, values & benefits
Our team brings experience from companies like Databricks, AWS, Red Hat, and more. We operate primarily as a remote team, but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: infisicalSubmit résumé / applyOpen job source
Data Scientist, Analytics (Technical Leadership)
We are seeking experienced Data Scientists to join our team and drive impact across various product areas. As a Data Scientist, you will collaborate with cross-functional partners to identify and solve complex problems using data and analysis. Your role will involve shaping product development, quantifying new opportunities, and ensuring products bring value to users and the company. You will guide teams using data-driven insights, develop hypotheses, and employ rigorous analytical approaches to test them. You will
We are seeking experienced Data Scientists to join our team and drive impact across various product areas. As a Data Scientist, you will collaborate with cross-functional partners to identify and solve complex problems using data and analysis. Your role will involve shaping product development, quantifying new opportunities, and ensuring products bring value to users and the company. You will guide teams using data-driven insights, develop hypotheses, and employ rigorous analytical approaches to test them. You will tell data-driven stories, present clear insights, and build credibility with stakeholders. By joining our team, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.ResponsibilitiesWork with complex data sets to solve challenging problems using analytical and statistical approaches* Apply technical expertise in quantitative analysis, experimentation, and data mining to develop product strategies* Identify and measure success through goal setting, forecasting, and monitoring key metrics* Partner with cross-functional teams to inform and execute product strategy and investment decisions* Build long-term vision and strategy for programs and products* Collaborate with executives to define and develop data platforms and instrumentation* Effectively communicate insights and recommendations to stakeholders* Define success metrics, forecast changes, and set team goals* Support developing roadmaps and coordinate analytics efforts across teamsQualificationsBachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience* Mathematics, Statistics, Operations Research) 5+ years of experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), or statistical/mathematical software (e.g. R, SAS, Matlab)* 8+ years of work experience leading analytics work in IC capacity, working collaboratively with Engineering and cross-functional partners, and guiding data-influenced product planning, prioritization and strategy development* Experience working effectively with and leading complex analytics projects across multiple stakeholders and cross-functional teams, including Engineering, PM/TPM, Analytics and Finance* Experience with predictive modeling, machine learning, and experimentation/causal inference methods* Experience communicating complex technical topics in a clear, precise, and actionable manner 10+ years of experience communicating the results of analyses to leadership teams to influence the strategy* Masters or Ph.D. Degree in a quantitative field* Bachelor's Degree in an analytical or scientific field (e.g. Computer Science, Engineering, Mathematics, Statistics, Operations Research)* 10+ years of experience doing complex quantitative analysis in product analytics* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Admin, clerical · Open job source/application
Posted by: MetaSubmit résumé / applyOpen job source
Senior Customer Success Operations Manager
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team memb
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Operations Manager at GitLab, you will own the operational processes, reporting, and programs that support our Customer Success Management (CSM) function. Reporting to the Senior Manager of Sales & CX Operations, you will partner closely with CS leadership, Revenue Strategy & Operations, Finance, and Sales to build the foundations that help our CS team operate effectively at scale.
This is a role for a sharp, curious operator who thrives in ambiguity, connects dots across teams, and moves quickly from problem to solution. You will work in GitLab's all-remote, values-driven environment where documentation, iteration, and cross-functional partnership are core to how we work.
What You’ll Do
• Own the core operational cadences that support the CS organization, including pipeline and renewal reviews, customer health reporting, and book of business management.
• Translate ambiguous business questions from CS leadership into clear problem statements, then drive them to resolution through process, reporting, or systems changes.
• Partner with Revenue Technology and Revenue Analytics to evolve the systems, data, and reporting CSMs rely on day to day.
• Build cross-functional alignment with Sales, Finance, and other Revenue Strategy & Operations teams to operationalize go-to-market changes that affect Customer Success.
• Identify friction in existing processes and lead improvement efforts end to end, from diagnosis through rollout and adoption.
• Support CS leadership in planning cycles, including capacity modeling, segmentation, territory and coverage planning, and target setting.
• Contribute to broader Revenue Operations initiatives where the CS perspective is needed.
What You’ll Bring
• 4+ years of experience in Sales Operations, Revenue Operations, management consulting, strategy, or a similar analytical and problem-solving role.
• Strong critical thinking and structured problem solving. You can break down ambiguous problems into clear workstreams and move them forward.
• Bias toward execution. You move from analysis to action quickly and follow through to outcomes that stick.
• Systems thinking. You understand how a change in one part of the go-to-market motion ripples through to others, and you design solutions accordingly.
• Strong cross-functional collaboration skills. You build trust with stakeholders at all levels and influence without direct authority.
• Curiosity and aptitude to pick up new domains, tools, and concepts quickly. We care more about how you think than which specific tools you have used.
• Comfort operating in a scaling environment where not everything is defined and structure must be created.
About the team
The Sales and CX Operations team sits within the Revenue Operations function at GitLab and is responsible for the processes, data standards, and operational programs that enable our Sales, Customer Success, and Renewals teams to operate at scale.
This team works in close partnership with other Revenue Strategy & Operations teams, CX field teams, Finance, and Sales to ensure operational alignment across the full customer lifecycle. We value clear documentation, thoughtful iteration, and practical solutions that help our go-to-market teams move with confidence and clarity.
How GitLab will support you
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800—$176,400 USD
How GitLab Supports Full-Time Employees
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Operations Manager at GitLab, you will own the operational processes, reporting, and programs that support our Customer Success Management (CSM) function. Reporting to the Senior Manager of Sales & CX Operations, you will partner closely with CS leadership, Revenue Strategy & Operations, Finance, and Sales to build the foundations that help our CS team operate effectively at scale.
This is a role for a sharp, curious operator who thrives in ambiguity, connects dots across teams, and moves quickly from problem to solution. You will work in GitLab's all-remote, values-driven environment where documentation, iteration, and cross-functional partnership are core to how we work.
What You’ll Do
• Own the core operational cadences that support the CS organization, including pipeline and renewal reviews, customer health reporting, and book of business management.
• Translate ambiguous business questions from CS leadership into clear problem statements, then drive them to resolution through process, reporting, or systems changes.
• Partner with Revenue Technology and Revenue Analytics to evolve the systems, data, and reporting CSMs rely on day to day.
• Build cross-functional alignment with Sales, Finance, and other Revenue Strategy & Operations teams to operationalize go-to-market changes that affect Customer Success.
• Identify friction in existing processes and lead improvement efforts end to end, from diagnosis through rollout and adoption.
• Support CS leadership in planning cycles, including capacity modeling, segmentation, territory and coverage planning, and target setting.
• Contribute to broader Revenue Operations initiatives where the CS perspective is needed.
What You’ll Bring
• 4+ years of experience in Sales Operations, Revenue Operations, management consulting, strategy, or a similar analytical and problem-solving role.
• Strong critical thinking and structured problem solving. You can break down ambiguous problems into clear workstreams and move them forward.
• Bias toward execution. You move from analysis to action quickly and follow through to outcomes that stick.
• Systems thinking. You understand how a change in one part of the go-to-market motion ripples through to others, and you design solutions accordingly.
• Strong cross-functional collaboration skills. You build trust with stakeholders at all levels and influence without direct authority.
• Curiosity and aptitude to pick up new domains, tools, and concepts quickly. We care more about how you think than which specific tools you have used.
• Comfort operating in a scaling environment where not everything is defined and structure must be created.
About the team
The Sales and CX Operations team sits within the Revenue Operations function at GitLab and is responsible for the processes, data standards, and operational programs that enable our Sales, Customer Success, and Renewals teams to operate at scale.
This team works in close partnership with other Revenue Strategy & Operations teams, CX field teams, Finance, and Sales to ensure operational alignment across the full customer lifecycle. We value clear documentation, thoughtful iteration, and practical solutions that help our go-to-market teams move with confidence and clarity.
How GitLab will support you
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800—$176,400 USD
How GitLab Supports Full-Time Employees
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
- Job Type
- Full-Time
- Work Model
- REGULAR
- Urgency
- NORMAL
- Payment Timing
- NORMAL_PAY_CYCLE
- Application URL
- Apply on the source website
Posted: Sep 30, 2026 · Source: Customer Service · Open job source/application
Posted by: GitLabSubmit résumé / applyOpen job source