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All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

 

JumpCloud is Intelligent, Secure IT.

About the Role

We are seeking an experienced Customer Success Manager based in Mexico to own and manage a portfolio of high-value Enterprise, Commercial and SMB accounts.

In this role, you will act as a trusted advisor and strategic partner to IT executives (CIOs, CISOs, VPs/Directors of IT), driving deep product adoption, customer retention, and long-term value realization. You will partner closely with Sales, Account Management, Support, Solutions Engineering, and Product teams to champion customer needs, mitigate churn risks, and unlock expansion opportunities.

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Key Duties & Responsibilities:

•
Strategic Account Management: Develop deep, multi-threaded relationships with key executive decision-makers and stakeholders across Enterprise accounts. Build and execute tailored Customer Success Plans aligned with client business outcomes.

•
Onboarding & Time to Value: Partner with Implementation and Professional Services teams to guide onboarding initiatives, ensuring swift time-to-value and adoption across hybrid IT environments.

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Adoption & Risk Mitigation: Proactively monitor portfolio health, user engagement, leverage AI and data to address adoption bottlenecks and potential churn risks early.

•
QBRs / Executive Business Reviews (EBRs): Prepare and facilitate strategic, metrics-driven quarterly and executive business reviews with key client leaders to showcase ROI, benchmark health, and align on strategic roadmaps.

•
Growth & Commercial Partnership: Partner closely with Account Executives and Account Managers to develop Customer Success Plans, identify expansion/upsell opportunities, and drive strong Net Retention Rates (NRR)

•
Customer Advocacy & Escalation: Serve as the primary point of contact for strategic account escalations. Advocate for customer product enhancements with Product and Engineering leadership to influence product roadmap priorities.

•
Subject Matter Expertise: Maintain a deep technical understanding of JumpCloud’s platform capabilities, modern IT architectures, and industry trends to advise customers on security and identity best practices.

How Success Will Be Measured :

•
Net Retention Rate (NRR) & Gross Retention Rate (GRR) across your assigned portfolio

•
Customer Health, Platform Adoption, and Product Engagement

•
Onboarding Time-to-Value (TTV) for key accounts

•
Identification and pipeline contribution of qualified Expansion/Upsell opportunities

We’re Looking For:

•
Experience: 7+ years of customer-facing experience in B2B SaaS Customer Success or Strategic Account Management, managing Enterprise or high-ARR Commercial accounts 

•
Technical Acumen: Strong industry background with SaaS Products with preferred domain knowledge in IT infrastructure, Identity & Access Management (IAM), Directory Services, SSO/MFA, Mobile Device Management (MDM), Zero Trust, and Security/System Administration.

•
Executive Presence: Proven track record of building trust and commanding credibility with key Business and IT stakeholders, C-suite IT leaders, VPs, and technical stakeholders.

•
Analytical & Strategic Mindset: Ability to synthesize complex customer requirements, evaluate account health metrics, and construct actionable success plans.

•
Communication: Outstanding verbal, written, and presentation skills, with an ability to translate complex technical concepts into business outcomes.

•
Proactive Problem Solving: A self-starter with strong organization, project management, and cross-functional leadership skills in a high-growth, remote-first environment.

•
Education: Bachelor’s degree or equivalent practical experience.

Location & Work Requirements :

•
Location: Remote – Mexico.

•
Must be authorized to work in Mexico without restriction.

•
Proficient in English and Spanish

•
Should be willing to travel for customer meetings and workshops - 10%

\n#LI-JR1

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

 

This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.  

 

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

 

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

 

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   

 

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

 

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

 

#LI-Remote #BI-Remote

Please mention the word **OUTDONE** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About KPI SolutionsKPI Solutions is a national supply chain consulting and warehouse automation systems integrator, helping some of the biggest names in e-commerce, retail, and distribution move product faster and smarter. Formed in 2021 through the combination of Kuecker Logistics Group, PULSE Integration, and QC Software, KPI brings together decades of material handling and systems integration experience — rooted in material handling integration dating back to 1971. From initial design through go-live and ongoing support, KPI delivers engineered solutions that blend automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity, increase fulfillment speed, and build operational resilience for clients.
Position Summary 
The Software Deployment Engineer I/II is an individual-contributor role responsible for the end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware (pick-to-light, overhead illuminators, AutoStore, and T-sort integrations). This role owns project-level system configuration, commissioning, installation, upgrade, and live troubleshooting work independently, with minimal oversight, across both on-site and remote/office phases of the project lifecycle. It combines software commissioning, hardware coordination, database scripting, environment configuration, and formal test/sign-off responsibilities that have historically been distributed across multiple roles and a dedicated installation team. 
This position carries broadened scope following the consolidation of hardware installation and commissioning functions previously performed by a dedicated Systems Integration & Commissioning (SI&C) team, which has since been dissolved. The Software Deployment Engineer I/II is expected to operate as the primary and, in several functions, sole point of ownership for the responsibilities outlined below. 
Key Responsibilities 
On-Site Delivery 

• Lead software commissioning of Kommand and peripheral hardware systems at customer sites; serve as primary technical owner, with hardware-side support from junior/peer staff. 

• Own full-scope installation of pick-to-light systems, including wiring, physical installation, configuration, and functional testing — a scope absorbed from the former SI&C team. 

• Own full-scope installation of overhead illuminator systems, following the same end-to-end responsibility as above. 

• Conduct IQ (Installation Qualification) and UAT (User Acceptance Testing) following installation, including preparation of formal test documentation and customer sign-off. 

• Serve as the sole owner of Kommand and system-level troubleshooting for live, in-production issues during on-site engagements. 
Remote / Office Delivery 

• Independently deliver new Kommand installations, including application pre-configuration, database scripting, and pre-deployment testing. Sole personnel on this workstream, currently managing 4 upcoming and 1 active installation. 

• Independently deliver Kommand version upgrades, including SSDT (SQL Server Data Tools) schema comparisons, version control, local pre-install testing, and direct customer coordination. Sole personnel on this workstream, with approximately 22 major upgrades planned in the current year. 

• Production upgrade execution is performed after standard business hours to minimize customer downtime. 

• DEV, QA, and Sandbox environment work is performed during standard business hours. 

• Validate, diagnose, and remediate reported defects; route confirmed fixes to QA prior to merge and deployment. Escalation to other engineering resources is rare. 

• Participate in the on-call rotation covering Kommand, AutoStore, and T-sort system escalations. 

• Provide post-go-live project support on an as-needed basis, including system migrations (e.g., bin/location migrations), integration testing with customer ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support. 
Project Configuration & Deployment 

• Gather all Kommand configurations and system parameters required for a given project. 

• Translate the Business Requirements Document (BRD) and customer conversations into the Kommand system settings spreadsheet, network spreadsheet, and system parameters. 

• Educate the client on use of the host interface. 

• Not required for all projects — dependent on whether the customer's integration involves interface changes (e.g., AutoCase, Pack & Hold). 

• Configure the client's Kommand sandbox environment to be project-specific for customer testing, and support the client through that testing. 

• Configure the Kommand production environment ahead of go-live. 

• Assist with training on any new features requiring customer or internal education. 
Scope & Independence 
This role currently operates as the sole owner of several critical workstreams, including all new Kommand installations, all Kommand upgrade delivery, and all live Kommand/system troubleshooting. The role requires the judgment and technical depth to manage customer-facing delivery, testing, and sign-off without a dedicated support team, and to make sound decisions under time pressure during after-hours production changes and live escalations. 

• Demonstrated experience commissioning warehouse execution/control software and associated hardware peripherals. 

• Working knowledge of SQL Server-based application environments, including SSDT schema comparison and version control practices. 

• Experience with formal software testing methodology (IQ/UAT), including documentation and customer sign-off processes. 

• Ability to independently diagnose, troubleshoot, and resolve live production issues under time pressure. 

• Comfort with hands-on installation work (wiring, hardware configuration) for pick-to-light and overhead illumination systems, or willingness/ability to develop this competency. 

• Willingness to work after hours and participate in an on-call rotation. 

• Ability to translate business requirements documentation and customer conversations into structured system configuration (settings, network, and parameter specifications). 

• Strong customer-facing communication skills; comfortable coordinating directly with customer stakeholders during upgrades, go-live support, and system/interface training. 
Preferred Qualifications 

• Prior experience with AutoStore and/or T-sort systems. 

• Experience with ERP/WMS integration testing (e.g., SAP). 

• Background in material handling, warehouse automation, or industrial controls environments. 

What we Offer:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Health Care Concierge Service

• 401(k) Retirement Plan (Pre-tax & Roth)

• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability

• Voluntary Life & AD&D Insurance

• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance

• Pet Insurance

• Milk Stork Program

• Wellness Program with gift card redemption and wellness challenges

• Paid Time Off (Vacation, Sick & 10 Holidays)

• Training & Development

Why KPI Solutions?
At KPI Solutions, you’ll be part of a team that values innovation, accountability, and continuous improvement. This is more than a reporting role—it’s an opportunity to make a measurable impact on project success and business performance.

KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Please mention the word **READABLE** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About DeleteMe, The Online Privacy Company

DeleteMe is a rapidly growing SaaS privacy business operating globally and remotely – we are the emerging leader based on customers and revenues in a fast-growing nascent category of consumer and enterprise security Privacy Services. What we do - our mission - matters because we are restoring a sense of privacy, fairness, and control to personal data in the possession of others. Easier, simpler, control underpinned by a suite of new data privacy laws being passed worldwide will play a part in greater personal security, freedom, and in stronger democracies in an era where data collection is at unprecedented levels. This is what our work and brand stand for and we are building a large, sustainable, for-profit business to catalyze this. We have strong B2C and B2B businesses with respective product offerings informed by feedback from an active customer base growing between 30% and 200% year/year. DeleteMe is well-capitalized: profitable for the last three years with an 8-figure balance sheet and large-scale venture firms as investors.

DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.

Job Title:

CUSTOMER SUPPORT REPRESENTATIVE

Job Summary:

The Customer Support Representative reports directly to the Team Leader. This role involves interacting with existing and potential customers. After extensive training in this role, the CSR will respond to support requests via Zendesk to resolve support concerns and answer pre-sale inquiries.

Job Responsibilities:

Educate customers on best practices

Document information about the case, resolution, or feedback in order to help inform the strategic direction of the company

Partner with internal teams to resolve complex issues while championing our customers’ needs throughout the process

Resolve inquiries received via web, email, and internal ticketing system in a timeframe consistent with department and team service levels and goals

Identify potential user interface issues and elevate for resolution

Elevate customer issues that cannot be resolved to the Deleteme Support team leader

Job Requirements:

Strong communication and interpersonal skills, including written skills

Adept troubleshooting, problem-solving, and critical thinking

Passion for learning and an ability to communicate complex issues in a clear and educational manner

Ability to adapt to rapid changes in the workplace

Proficient in using technology and navigating multiple systems

What We Offer:

Benefits and eligibility may vary based on role, location, employment status, and other factors.

• Comprehensive health benefits - Medical, Vision, Dental

• 401k retirement plan

• Paid Parental Leave

• 20 days of Paid Time Off

• 11 Company-Paid Holidays

• Birthday Off

• Work From Home Stipend

• Cell Phone Reimbursement

• Fitness Membership Reimbursement

• Child Care Reimbursement

• DeleteMe Gold Membership

• Discounted DM Plans for Friends and Family

Compensation

Additional Information

About DeleteMe, The Online Privacy Company

DeleteMe is a rapidly growing SaaS privacy business operating globally and remotely – we are the emerging leader based on customers and revenues in a fast-growing nascent category of consumer and enterprise security Privacy Services. What we do - our mission - matters because we are restoring a sense of privacy, fairness, and control to personal data in the possession of others. Easier, simpler, control underpinned by a suite of new data privacy laws being passed worldwide will play a part in greater personal security, freedom, and in stronger democracies in an era where data collection is at unprecedented levels. This is what our work and brand stand for and we are building a large, sustainable, for-profit business to catalyze this. We have strong B2C and B2B businesses with respective product offerings informed by feedback from an active customer base growing between 30% and 200% year/year. DeleteMe is well-capitalized: profitable for the last three years with an 8-figure balance sheet and large-scale venture firms as investors.

DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.

Job Title:

CUSTOMER SUPPORT REPRESENTATIVE

Job Summary:

The Customer Support Representative reports directly to the Team Leader. This role involves interacting with existing and potential customers. After extensive training in this role, the CSR will respond to support requests via Zendesk to resolve support concerns and answer pre-sale inquiries.

Job Responsibilities:

Educate customers on best practices

Document information about the case, resolution, or feedback in order to help inform the strategic direction of the company

Partner with internal teams to resolve complex issues while championing our customers’ needs throughout the process

Resolve inquiries received via web, email, and internal ticketing system in a timeframe consistent with department and team service levels and goals

Identify potential user interface issues and elevate for resolution

Elevate customer issues that cannot be resolved to the Deleteme Support team leader

Job Requirements:

Strong communication and interpersonal skills, including written skills

Adept troubleshooting, problem-solving, and critical thinking

Passion for learning and an ability to communicate complex issues in a clear and educational manner

Ability to adapt to rapid changes in the workplace

Proficient in using technology and navigating multiple systems

What We Offer:

Benefits and eligibility may vary based on role, location, employment status, and other factors.

• Comprehensive health benefits - Medical, Vision, Dental

• 401k retirement plan

• Paid Parental Leave

• 20 days of Paid Time Off

• 11 Company-Paid Holidays

• Birthday Off

• Work From Home Stipend

• Cell Phone Reimbursement

• Fitness Membership Reimbursement

• Child Care Reimbursement

• DeleteMe Gold Membership

• Discounted DM Plans for Friends and Family

Compensation

Additional Information

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

About The Role

Our Customer Service Representatives (CSR) serve as the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs. They are Beyond’s voice to the client and provide the connection between our Sales and Operations teams. Our CSRs possess a “second-to-none” work ethic and an upbeat, positive and passionate attitude about customer service. By responding promptly to client requests, and possessing an acute awareness that allows them to anticipate the client’s needs and exceed expectations, our Client Success Department is critical to the success of helping maintain Beyond’s exemplary customer brand.

As a Customer Service Representative, you will complete a 4 week training program to become an expert in Beyond's financial hardship programs. After you successfully complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The Client Success Representative role is a remote position.

Our call center is open 7 days a week. The hours are M-F 7:00am-10:00pm CST and Sat/Sun 7:00am-9:00pm CST.

What You’ll Do

• Above all else, provide a best-in-class customer service experience over the phone by responding to client requests, anticipating unstated needs, and educating them on our programs

• Through demonstrated effective listening, analyze client problems and provide information and solutions in a timely and efficient manner

• Employs strong interpersonal skills to handle difficult calls courteously and professionally

• Thoroughly documents request outcomes for accurate tracking and analysis

• Work efficiently and effectively to independently resolve client requests, both as a team and independently

• Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner

• Operates a desktop computer to obtain and extract information; documents information, activities and changes in the CRM database (Client Relationship Management System) for client accounts

• Utilizes appropriate resource materials to effectively and accurately interpret‚ respond and resolve client inquiries and problems

• Handle a high volume of clients in a work from home call center environment

What We Look For

• 1 year call center experience (Required)

• Bilingual - Spanish (Required)

• Reliable, High Speed, Internet connection (Required)

• Technical proficiency with Client Relationship Management system (CRM)

• Strong customer service orientation

• Strong communicator: Includes listening, verbal & written communication, courteous and professional active listening skills is a must

• Effective problem solver

• Effective at time management, planning & organizing tasks and time

• Ability to understand and empathize with customer issue(s)

• Ability to work from home in a distraction free environment

#LI-NA1

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

• Considerable employer contributions for health, dental, and vision programs

• Generous PTO, paid holidays, and paid parental leave

• 401(k) matching program

• Merit advancement opportunities

• Career development & training

And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

About The Role

Our Customer Service Representatives (CSR) serve as the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs. They are Beyond’s voice to the client and provide the connection between our Sales and Operations teams. Our CSRs possess a “second-to-none” work ethic and an upbeat, positive and passionate attitude about customer service. By responding promptly to client requests, and possessing an acute awareness that allows them to anticipate the client’s needs and exceed expectations, our Client Success Department is critical to the success of helping maintain Beyond’s exemplary customer brand.

As a Customer Service Representative, you will complete a 4 week training program to become an expert in Beyond's financial hardship programs. After you successfully complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The Client Success Representative role is a remote position.

Our call center is open 7 days a week. The hours are M-F 7:00am-10:00pm CST and Sat/Sun 7:00am-9:00pm CST.

What You’ll Do

• Above all else, provide a best-in-class customer service experience over the phone by responding to client requests, anticipating unstated needs, and educating them on our programs

• Through demonstrated effective listening, analyze client problems and provide information and solutions in a timely and efficient manner

• Employs strong interpersonal skills to handle difficult calls courteously and professionally

• Thoroughly documents request outcomes for accurate tracking and analysis

• Work efficiently and effectively to independently resolve client requests, both as a team and independently

• Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner

• Operates a desktop computer to obtain and extract information; documents information, activities and changes in the CRM database (Client Relationship Management System) for client accounts

• Utilizes appropriate resource materials to effectively and accurately interpret‚ respond and resolve client inquiries and problems

• Handle a high volume of clients in a work from home call center environment

What We Look For

• 1 year call center experience (Required)

• Bilingual - Spanish (Required)

• Reliable, High Speed, Internet connection (Required)

• Technical proficiency with Client Relationship Management system (CRM)

• Strong customer service orientation

• Strong communicator: Includes listening, verbal & written communication, courteous and professional active listening skills is a must

• Effective problem solver

• Effective at time management, planning & organizing tasks and time

• Ability to understand and empathize with customer issue(s)

• Ability to work from home in a distraction free environment

#LI-NA1

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

• Considerable employer contributions for health, dental, and vision programs

• Generous PTO, paid holidays, and paid parental leave

• 401(k) matching program

• Merit advancement opportunities

• Career development & training

And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.
We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.
We operate across 3 business segments:
Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations
Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses
Sleek launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 600 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Mission of the roleTo ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 monthsOutcome 1: UK Payroll Knowledge & Process ProficiencyDevelop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll ProcessingProcess assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & ResponsivenessMaintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process ImprovementWork effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience

• Minimum 1–2 years of hands-on UK payroll processing experience.

• Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.

• Experience managing multiple client payroll accounts is an advantage.

• Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.

• Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.

• Strong attention to detail and experience working with sensitive and confidential financial information.

• Proven ability to manage multiple priorities and meet strict deadlines.

• Strong written and verbal English communication skills.

• Comfortable working with data and payroll-related reporting and metrics.

• Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
We will be looking for candidates who have a proven track record of embodying the below attributes in their recent roles:
Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
Humility: There is so much we don't know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self-awareness and emotional intelligence.
Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you're more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.
Attention to detail: You'll be managing multiple client payrolls, deadlines, queries, and workstreams. It will be important for you to keep track of everything and notice when information is missing, inconsistent, or likely to cause an issue.
Excellent listener and clear communicator: We have a variety of nationalities and for many people, English isn't their first language. For you to excel, you'll need to be present in your calls and make sure you properly receive and thoughtfully send messages to others in the business.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:

• Your education

• Any criminal history

• Any political exposure

• Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at Sleek.com.

Some other great things about working at Sleek…
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

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At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary
ExtraHop’s Solutions Architecture team is very different from many other post-sales services practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

Key Responsibilities
- Advanced GUI development
- Advanced Trigger Script development
- Intermediate external REST API script development
- Intermediate understanding of networking
- Intermediate understanding of application design
- Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
- Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
- Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
- Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the E

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The Problem
36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. The distribution system failed them: too slow, too opaque, too confusing.
Over 90% of commercial insurance is still human-led. We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. Not by patching legacy workflows—by building AI that makes humans more effective, improves the customer experience, and eliminates friction at every step.
We're adding ~1,000 customers per month. We've grown 100x since last year. We're looking to do even more this year—and that's why we're hiring.
You'll build the team and the systems the rest of engineering depends on. When they compound, everyone gets faster.

The Thesis
Harper runs 200+ services across Railway and AWS. We orchestrate N parallel agentic workloads. Our AI systems make thousands of decisions a day, and every decision needs to be traceable, evaluated, and cheaper to run tomorrow than it is today. The infrastructure underneath all of that is the difference between a company that scales and one that stalls.
Great platform engineering here isn't invisible—it's the reason product ships fast. When observability catches a silent failure before a customer does. When a pooling layer makes connection exhaustion a non-issue. When developer velocity doubles because someone built the tool nobody knew they needed. That leverage compounds across every other engineer on the team.

The Role
This role is open both to an experienced EM and to someone on the path to becoming an EM who doesn't yet have significant management experience—we're happy to bring that person on and support the transition.
This is a team that still needs to be built. We have 2 people in it today, and we believe this area needs significant investment at Harper. The role owns three things: infrastructure (cloud, third-party vendors, and everything surrounding it), developer productivity (making sure we're genuinely an AI-first shop, with the right AI tooling and harnesses in place for every other engineering team to be successful), and SRE and production support (production discipline is top of mind as we head into a high-growth, high-scale phase—we need someone who has run an SRE function before). Each of these three areas can grow into a larger team of its own over time.

The team is 2 people today, growing to five to six over the next three months. Because the team is small, whoever takes this role—EM or TLM—will need to be hands-on at the start, working directly with the team and doing the work themselves.

What You'll Do

• Own infrastructure — cloud, third-party vendors, and everything surrounding it

• Build developer productivity — the AI tooling and harnesses that make every other engineering team genuinely AI-first

• Own SRE and production support — bring production discipline as we head into a high-growth, high-scale phase

• Build out the team — grow from 2 people to five to six over the next three months

• Stay hands-on — with a team this small, work directly alongside your engineers and do the work yourself, not just direct it

• Grow each function over time — infrastructure, developer productivity, and SRE/production support can each become a larger team of its own

You Might Be a Fit If...

• Have at least 2 years as a line manager directly managing teams of six to ten people—or clear readiness to grow into that role

• You've been a line manager for at least two years, directly managing teams of six to ten people—or you're on a clear path there and want to grow into it

• You have hands-on experience with AWS or GCP and strong database troubleshooting skills

• You've seen real scale—on the order of at least a million requests per minute

• You can troubleshoot across databases, networking, compute, Docker, Kubernetes, and other aspects of infrastructure

• You care as much about developer productivity and AI tooling as you do about raw infrastructure

• You know on-call practices, SLAs, SLOs, and SRE practices generally

• You want to stay hands-on and grow into a fuller managerial role over time

• You move fast, with the same appetite as the rest of Harper

Nice to Have

• Your own network to draw on for hiring—otherwise, comfort working closely with recruiters

• Experience building developer productivity tooling and AI harnesses for other engineering teams

• Experience building a team from a very small base

• Prior startup experience—especially at a company scaling through hypergrowth

Compensation & Logistics

• Salary: $225,000–$275,000

• Location: San Francisco, in-office. Based in SF or willing to relocate.

• Schedule: Monday–Friday, in-office five days a week.

• Benefits: Uber commuter benefits; breakfast, lunch, and dinner provided; snacks, drinks, and coffee daily; free gym membership; health, dental, and vision insurance.

The Process

• Hiring Manager screen - 30 min video chat.

• Technical screen — 60 min remote: project deep dive + system design

• Super Day on-site — meet the team, sit in on the operation, do real work alongside us.

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Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.
We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.
We operate across 3 business segments:
Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations
Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses
Sleek launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 600 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Mission of the roleTo ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 monthsOutcome 1: UK Payroll Knowledge & Process ProficiencyDevelop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll ProcessingProcess assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & ResponsivenessMaintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process ImprovementWork effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience

• Minimum 1–2 years of hands-on UK payroll processing experience.

• Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.

• Experience managing multiple client payroll accounts is an advantage.

• Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.

• Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.

• Strong attention to detail and experience working with sensitive and confidential financial information.

• Proven ability to manage multiple priorities and meet strict deadlines.

• Strong written and verbal English communication skills.

• Comfortable working with data and payroll-related reporting and metrics.

• Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
We will be looking for candidates who have a proven track record of embodying the below attributes in their recent roles:
Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
Humility: There is so much we don't know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self-awareness and emotional intelligence.
Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you're more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.
Attention to detail: You'll be managing multiple client payrolls, deadlines, queries, and workstreams. It will be important for you to keep track of everything and notice when information is missing, inconsistent, or likely to cause an issue.
Excellent listener and clear communicator: We have a variety of nationalities and for many people, English isn't their first language. For you to excel, you'll need to be present in your calls and make sure you properly receive and thoughtfully send messages to others in the business.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:

• Your education

• Any criminal history

• Any political exposure

• Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at Sleek.com.

Some other great things about working at Sleek…
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

Please mention the word **BELIEVEABLE** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

The verdict

Rippling is one of the strongest products you can buy if you run HR, IT, and finance as connected systems, and the review data backs that up: 4.8 across more than 14,000 G2 reviews and 4.9 on Capterra. The onboarding automation that provisions payroll, benefits, IT access, and a device in one move is the standout, and it earns its keep. Go in clear-eyed about two things: the modular, quote-based pricing stacks faster than people expect, and the first-week learning curve is real.

Key features

One employee record that drives everything

Hire someone once and the record propagates everywhere: payroll, benefits, device provisioning, app access, and offboarding all read from it, so a department change updates downstream automatically.

Automated payroll and tax compliance

Rippling calculates payroll taxes and files them with the correct federal, state, and local agencies, supports multi-entity and global payroll for employees and contractors, and stores electronic W-2s and 1099s.

One-click onboarding and offboarding

A single flow sends offer letters, enrolls payroll and benefits, ships a device, and grants app logins; offboarding runs it in reverse, revoking access and triggering device returns.

Benefits administration with payroll sync

Over 500 EDI and API carrier integrations, integrated HSA/FSA/commuter accounts with automatic payroll-deduction sync, COBRA and ACA automation, and bring-your-own-broker support alongside Rippling's PEO and brokerage.

600+ out-of-the-box integrations

Connects QuickBooks, Xero, NetSuite, Guideline for 401(k), Checkr for background checks, plus identity and productivity tools, with real user provisioning, attribute mapping, and cross-app workflow automation.

Modular HR, IT, and Finance products

Buy the core Rippling Platform, then add only the products you need across HR (Payroll, Benefits, Learning, Performance), IT (Identity, Device, Inventory), and Finance (Corporate Cards, Expenses, Bill Pay).

What it is

Rippling is an HR platform that doesn’t stop at HR. The core is a single employee record: hire someone once, and that record drives payroll, benefits, device provisioning, app access, and offboarding. Where most HR software treats the employee database as a system of record, Rippling treats it as a trigger. Change a person’s department and Rippling updates it everywhere downstream. Onboard a new hire and it enrolls them in payroll, sets up their benefits, ships a laptop, and grants the right app logins from the same flow.

The product is sold in modules. There’s a core, required Rippling Platform, and then you buy what you need on top of it: HR products (Payroll, Benefits, Learning, Performance, Recruiting, Time & Attendance), IT products (Identity & Access, Device, Inventory), and Finance products (Corporate Cards, Expenses, Bill Pay). The pitch, and it’s a real one, is that all three sit on the same data, so the IT and finance sides aren’t bolted-on afterthoughts.

Who it’s for

This is built for the company that has outgrown a point HR tool but is also tired of running payroll in one place, device management in another, and expense reports in a third. If you’re hiring across multiple states or countries, Rippling’s strongest. It runs multi-entity and global payroll, stores W-2s and 1099s, and handles contractors through dedicated products. Reviewers who pay people internationally describe currency conversion and cross-border pay as something Rippling “just takes care of.”

It’s a worse fit for a simple operation. If you have fifteen domestic employees, one benefits plan, and no real IT footprint, the all-in-one model is overkill, and reviewers say exactly that, warning that simpler teams risk overbuying. You’d be paying for breadth you won’t use and absorbing a configuration burden you don’t need. Rippling rewards companies that genuinely run HR, IT, and finance as connected systems. If those live in separate departments that never talk, you lose the main reason to buy it.

Why it stands out

Onboarding and offboarding is the standout, and it’s not close. Capterra logs 97% positive mentions on onboarding, with reviewers describing clear step-by-step guidance to add employees, configure payroll, and connect benefits. business.com calls it a major strength. The thing people keep describing is “one-click onboarding” that provisions payroll, IT access, and a device in a single action, and the same automation runs in reverse at offboarding, revoking access and triggering device returns. The January 2026 release added advanced Microsoft 365 offboarding actions, which is exactly the kind of detail that matters when someone leaves.

The unified platform is the second genuine win. Capterra users rate the all-in-one dashboard 98% positive, and reviewers repeatedly call out Rippling’s UI as the best they’ve used in an HRMS. Collapsing payroll, benefits, and people data into one synced record removes the manual re-entry and the reconciliation errors that plague stitched-together stacks.

Integration breadth is the third. Rippling ships 600+ (the FAQ says 650+) out-of-the-box integrations: QuickBooks, Xero, NetSuite, Guideline for 401(k), Checkr for background checks, plus the usual identity and productivity tools, with real provisioning and attribute mapping, not just data export. Reviewers call this exceptional. The one caveat worth flagging: Expert Market notes Rippling doesn’t natively integrate with third-party HR systems, so the strength is in app provisioning and internal cross-module sync rather than swapping out parts of the HR stack.

Pricing in plain language

Rippling starts around $8 per employee per month, but that number tells you very little. The real model is modular and quote-based: there’s no full price list on the site, and some products carry a monthly base fee on top of the per-employee rate. You buy the core platform, then add each product separately. That’s the flexibility selling point and the budgeting headache in one.

Here’s where the wall is: the modules stack. Independent reviewers are consistent on this, the per-employee base is reasonable, but as you add Benefits, Device Management, Expenses, and the rest, the total climbs in ways that aren’t obvious upfront. The most common complaint across G2, Capterra, and third-party reviews isn’t that Rippling is bad value, it’s that the total cost is hard to see coming. Benefits administration is a particular gotcha: it’s a separate paid module, which is why business.com calls benefits a “notable weakness” on cost grounds, though those fees can be waived if Rippling is your broker or PEO.

Get a real quote before you fall in love with the demo, and price the modules you’ll actually turn on, not the ones that look nice in the sales deck.

Limitations

The learning curve is real. The same feature density that makes Rippling powerful makes it overwhelming on day one. G2 reviewers describe it as a lot to absorb, especially for new admins. This is the cost of the all-in-one model, and it’s worth budgeting setup time for.

Stability is the more concerning one. Capterra reviewers flag platform bugs and slow loads (48% negative) and auth or session timeouts (46% negative), and the mobile app comes up as occasionally buggy and missing features the desktop version has. More seriously, payroll, the thing you most need to be boring and correct, has edge cases. Capterra reviewers report incorrect overtime calculations that forced them to claw back overpayments, and Thrivea notes tax edge-case issues. The payroll engine is rated highly overall, with a 100% error-free filing guarantee cited by business.com, but the exceptions are the kind you remember.

Reporting is the quieter gap. 43% of Capterra mentions on reporting are negative, centered on a lack of customization. If you need to slice your people data in non-standard ways, expect to fight the report builder. Benefits enrollment is the last one worth naming: Thrivea reports the workflows can feel clunky or incomplete, which is part of why benefits sentiment runs mixed even though the payroll-to-deduction sync is well liked.

The bottom line

If you’re a growing company running HR, IT, and finance as connected systems, especially across states or borders, Rippling is one of the strongest products you can buy, and the review data backs that up. The onboarding automation alone earns its keep, and the unified record genuinely removes work. Buy it for the integration, not just the HR.

But go in clear-eyed. Get a real quote and add up every module you’ll switch on, because the stacking is where people get surprised. Budget setup time for the learning curve. And if you’re a small, single-country team with simple benefits and no IT footprint, this is more platform than you need, you’ll pay for breadth you won’t touch. Rippling rewards complexity. Bring it the right kind, and it’s excellent.

What people are saying online

Rippling is one of the most highly rated HR platforms I track, 4.8 across more than 14,000 G2 reviews and 4.9 on Capterra. Users love the unified dashboard and the way onboarding fires off payroll, benefits, and IT setup in one move. The platform is most positive for growing companies that genuinely run HR, IT, and finance together and have the bandwidth to configure it. The recurring frustrations are the same ones every time: a steep first-week learning curve, occasional bugs and slow loads, and a modular price tag that stacks up faster than people expect.

Drawn from independent reviews and discussions, separate from our methodology score.

What people love

• Onboarding logs 97% positive mentions, one click provisions payroll, benefits, IT access, and ships the device

• Capterra

• All-in-one platform rated 98% positive for collapsing payroll, benefits, and people data into one synced record

• Capterra

• Cited as the best HRMS UI reviewers have used, intuitive and genuinely modern

• Multiple

• Direct deposit (97%) and payroll entry (95%) rated highly; international pay 'just gets taken care of'

• G2

• 600+ third-party app integrations praised as exceptional for provisioning and cross-app automation

• Independent reviews

Common complaints

• Sheer number of features overwhelms new users; admin configuration carries a real learning curve

• G2

• Platform stability complaints, bugs and slow loads (48% negative) plus auth/session timeouts (46% negative)

• Capterra

• Reporting lacks customization (43% negative)

• Capterra

• Payroll edge cases bite, including incorrect overtime calculations that forced overpayment recovery

• Multiple

• Opaque, quote-based pricing with add-ons that 'stack' into surprise total cost

• Multiple

Rippling alternatives

#2

Gusto

3.9

#3

Deel

3.9

#4

TriNet

3.6

Where Rippling ranks

• HR Platforms #1 of 6 3.9

Best for ops-heavy and multi-country teams that want HR, IT, and finance running off one synced employee record.

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Dane Street is an Independent Review Organization and a national provider of Utilization Review services (among other offerings) and we are expanding our physician panel resulting in opportunities for non-traditional physician work and supplemental income. This is a telework opportunity for physicians providing a caseload customized to your schedule.
Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis.
We are looking for the specialties listed below with active Tennessee or Texas License to address the medical necessity of treatment requests and, in appeals, the medical necessity of previously denied services.

• Urology
The average time spent on most reviews is 15-20 minutes so it is possible to complete several cases within an hour.
Training and onboarding can be completed in less than 1 week and you can start earning compensation for reviews while maintaining your active practice. Contact us today about joining our panel of specialty reviewers!
Requirements

• Current, unrestricted Tennessee or Texas Medical License

• Active Practice

• Board Certified

Benefits

• Independent consultant role allows for schedule flexibility and predictable work hours. You choose services and case types, dictate volume, and conduct this work based on your scheduled availability

• No doctor/patient relationship is established and no treatment is provided. These are advisory-only opinions

• Typical TAT is 1-5 business days depending on the level of review. Same-day cases are rare but do occur. Dane Street keeps you apprised of required turn-around time and carefully coordinates all administrative tasks so your time is spent on clinical decision-making

•
Dane Street offers a streamlined case flow and a user-friendly work portal. We facilitate all communication, organize and sort all medical records, support all administrative processes, prep cases extensively, and ensure the quality and timely delivery of all determinations/reports

• A chronological listing of medical records as well as all treatment guidelines used to make a determination are provided in an easy, click-to-view format

• In cases where peer-to-peer calls are necessary (adverse determinations), Dane Street’s peer coordinators secure provider availability

•
Dane Street offers initial training as well as an ongoing point of contact should you have any questions about completing reviews

Originally posted on Himalayas

About the Role

We're looking for an Android Software Engineer to help build and improve a mobile app used by millions of people worldwide. You'll work with product, design, and fellow engineers to ship polished, high-performing features. You'll also help keep the app stable, accessible, and a pleasure to use.

Key Responsibilities

• Design, build, and ship new features for a large-scale consumer Android app

• Write clean, well-tested, maintainable code in Kotlin

• Collaborate with designers to deliver smooth, accessible, and visually polished experiences

• Monitor and improve app performance, stability, and crash rates

• Partner with back-end engineers on APIs and data flows that power mobile features

• Take part in code reviews and help maintain strong engineering standards

Qualifications

Required

• 4+ years of professional Android development experience

• Strong proficiency in Kotlin and the Android SDK

• Experience with modern Android architecture patterns and Jetpack libraries

• Experience shipping and maintaining apps in production on the Google Play Store

• Familiarity with automated testing for mobile apps

Preferred

• Experience with Jetpack Compose

• Experience with large, modular codebases and multi-team development

• Background in consumer, marketplace, or travel apps

Key Details

• Start Date: Flexible

• Duration: Long-term contract (length to be confirmed)

• Location: Remote (within the U.S.)

• Work Schedule: Full-time, 40 hours/week, Monday-Friday

• Pay Rate: $65-$73/hour

• Employment Type: W-2 (no C2C or 1099)

• Work Authorization: Must be authorized to work in the U.S. without sponsorship.

• Engagement: Contract role through Maleda Tech.

Salary: $65 – $73 / hourOriginally posted on Himalayas

Dane Street wants you to join our dynamic team of expert reviewers! In this role, you will have the opportunity to utilize your medical expertise to conduct thorough reviews of clinical cases.
This telework opportunity allows you to customize your schedule as a 1099 independent contractor.
Your main task will be to evaluate medical records, provide clinical summaries, engage in peer communications, and answer specific questions posed by our clients.
We are on the lookout for talented professionals in the following area:

• Medical Oncology
Be a part of a team that values your skills and dedication to improving patient care. Your expertise is vital to helping us deliver high-quality healthcare assessments.
Requirements

• Board Certified in Medical Oncology

• Current, unrestricted Minnesota Medical License

• 5+ years of clinical practice experience

• Attends all required orientation and training

• Maintains proper credentialing, state licenses, and any certifications or requirements necessary to perform the job

Benefits

• Independent consultant role allows for schedule flexibility and predictable work hours. You choose services and case types, dictate volume, and conduct this work based on your scheduled availability.

• No doctor/patient relationship is established, and no treatment is provided. These are advisory-only opinions.

•
Dane Street offers a streamlined case flow and a user-friendly work portal. We facilitate all communication, organize and sort all medical records, support all administrative processes, prep cases extensively, and ensure the quality and timely delivery of all determinations/reports.

• A chronological listing of medical records as well as all treatment guidelines used to make a determination are provided in an easy, click-to-view format.

•
Dane Street offers initial training as well as an ongoing point of contact should you have any questions about completing reviews.

Originally posted on Himalayas

About Right Side Up

Right Side Up is a collective of premium marketing talent—with all of the marketing chops, and none of the agency fluff. We’re trusted by the most respected early-stage ventures, the fastest-growing tech companies, and well-established Fortune 500 teams to do one thing better: Growth. We have over 250+ clients including Stitch Fix, Sephora, Yelp, Sun Basket, Crunchbase, DoorDash, Calm, and more.
About The Role

We’re seeking freelance Performance Art Director Consultants to join our talent collective and support a range of clients across industries. This role is ideal for creative leaders who can concept and execute high-performing ad creative that drives measurable results across paid channels.

Projects may include developing performance creative strategies, leading creative production, iterating on ad concepts, and collaborating closely with growth and paid media teams. Contract engagements typically range from 10–40 hours per week.

What You'll Do

• Present and communicate creative concepts to clients, clearly articulating rationale and performance strategy

• Collaborate with client stakeholders to gather feedback and refine creative direction

• Concept and develop performance-driven creative across paid channels (e.g., Meta, TikTok, YouTube, display)

• Lead the creation of ad assets including static, video, and motion content

• Collaborate with growth, paid media, and copy teams to align on strategy and messaging

• Develop creative testing frameworks and iterate based on performance data

• Analyze creative performance and optimize based on insights

• Guide visual direction, storytelling, and brand consistency across campaigns

• Partner with designers, editors, and creators to bring concepts to life

• Stay up to date on creative trends, platform best practices, and emerging formats

What We're Looking For

• Ability to confidently present and pitch creative work to clients and stakeholders

• Strong communication skills with experience incorporating client feedback into creative execution

• Strong portfolio of performance-driven creative work across digital channels

• Experience leading creative strategy for paid acquisition campaigns

• Ability to balance brand storytelling with performance optimization

• Experience working closely with growth and paid media teams

• Understanding of platform-specific creative best practices (Meta, TikTok, YouTube, etc.)

• Strong visual design and art direction skills

• Ability to iterate quickly and test multiple creative variations

• Comfort working across different industries and brand styles

Nice to Have

• Experience with UGC and creator-led content

• Familiarity with video editing and motion design tools

• Experience in high-growth startup environments

• Experience supporting both strategic planning and hands-on execution

Originally posted on Himalayas

About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: STEM Computational Scientific Software & Evaluation Design - Astrophysics & Cosmology
Type:Contract
Compensation:$70–$100/hour
Location:Remote
Commitment:15–20 hours/week
Role Responsibilities

• Design graduate-level computational problems using domain-specific scientific software libraries.

• Evaluate AI systems' ability to solve research-grade problems, from querying simulations to interpreting outputs.

• Develop experimental strategies to recover hidden information from data, emphasizing strategic reasoning.

• Calibrate tasks against state-of-the-art AI models, refining problem designs to achieve target difficulty.

• Work independently and asynchronously to iterate on problem designs based on calibration feedback.

• Utilize astropy and related tools for cosmological calculations and observational data reduction.

Qualifications

Must-Have

• Graduate-level training in a relevant STEM domain (MS, PhD, or equivalent research experience).

• Demonstrated proficiency with scientific software libraries, evidenced by research publications or professional work.

• Strong Python programming skills for writing problem setups and solution validators.

• Ability to work in a Linux/terminal environment with remote compute sandboxes.

• Available for at least 15–20 hours per week.

Preferred

• Experience across multiple listed domains or tools.

• Familiarity with benchmark or evaluation design.

• Background in scientific pedagogy or exam/problem-set design.

• Experience with computational reproducibility and containerized environments.

Application Process (Takes 20–30 mins to complete)

• Upload resume

• AI interview based on your resume

• Submit form

Resources & Support

• For details about the interview process and platform information, please check:

• For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Originally posted on Himalayas

About Curotec:
We are a globally leading software services company specializing in developing enterprise-level projects for clients worldwide.
Our team is a unique blend of diverse skill sets, cultures, and backgrounds—a true melting pot of talent. One of the most rewarding aspects of working at Curotec is the opportunity to learn something new every day, not just about technology but also about our amazing team members.
Visit our website to discover more about who we are and what we do.
We are looking for a highly-skilled front-end web developer that has experience building enterprise-grade web apps on the Vue.js framework.
This is a remote position.
Daily Responsibilities:

• Develop features for new and existing web applications

• Work hands-on with engineers, UX designers, and project managers to prototype and build application features

• Provide guidance on how to make products more efficient.

• Provide guidance on how to improve the performance and scalability of applications

• Supporting existing applications and business stakeholders

• Working hours are 8am - 5pm EDT

Requirements
Technical Skills:

• 5+ years of experience with Vue.js, NuxtJS

• Experience with React is a huge plus

• Full-stack experience a huge plus, specifically with Laravel

• 5+ years of experience working with REST API web services

• Experience with headless CMS and headless WordPress is a huge plus

• Must have advanced knowledge of browsers e.g. the DOM, canvas, asynchrony, and web security

• Full-stack experience is a huge plus

• Must have experience with HTML5 and CSS3

• Must be able to take wireframes and deliver code that meets enterprise standards

• Experience with mobile and responsive is a must

• Experience with real-time communication (web sockets) is a plus

• Experience with a DevOps culture is a plus

• Must have a strong passion for learning

• Must have great communication skills to work with stakeholders

• Comfortable with Git and SCM

• Must have a strong work ethic

Benefits
Competitive salary
Ability to grow and advance your career
Attend virtual developer conferences
Work on cutting-edge and exciting projects
Originally posted on Himalayas

Job Title
Contractor Architecture Content DeveloperJob Description

About Us
Kaplan is one of the world’s largest and most diverse education providers. With 80+ years of history, Kaplan has been a beacon for expanding educational access and a leader in instructional innovation.
Role
We are looking for a remote Subject Matter Expert who will assist Kaplan's engineering team in developing material to prepare students for the Architect Registration Examination (ARE). This is a remote opportunity with flexible hours (up to 20 per week).
Responsibilities
The responsibilities of the Contractor may include:

• Writing quiz questions & practice exam questions in the style of ARE examinations.

• Writing study materials for any of the six ARE examinations: Practice Management; Project Management; Programming & Analysis; Project Planning & Design; Project Development & Documentation; and Construction & Evaluation.

• Quality assurance reviews, technical reviews, and erratum correction.

• Contributing to suggested study plans, and providing feedback on customer expectations for study and preparation.

Skill Requirements
The candidate must:

• Have excellent command of the English language - both verbal and written.

• Have taken the computer based testing (CBT) format of any exam they wish to contribute to.

• Have passed the ARE examination for the exam that they wish to contribute to.

• Have exceptional attention to detail, organization skills, and time management skills

• Provide prompt and responsive communication, mostly by email. Occasional video chat meetings during business hours may be required.

• Be highly motivated and take initiative proactively.

• Be receptive to feedback, meet deadlines, and take accountability for deliverables.

Preferred Skills
The candidate must:

• Have experience tutoring/mentoring/educating architecture students or colleagues.

• Have experience creating multiple-choice questions, study materials, PowerPoint presentations or other similar content.

Hours & Employment
This is a contract (1099) position. Projects will be assigned via separate contracts with discrete schedules and deliverables. There is no set working schedule or hours other than project deadlines as assigned.
Equipment Required
Contractors must supply their own equipment and must have installed:

• Microsoft Word

• Adobe Reader or Professional

Pay is per project based on contractor availability and experience, typically equivalent to $25-$50 per hour.
Location
Remote/Nationwide, USAAdditional Locations

Employee Type
Contingent WorkerJob Functional Area
Other Admin StaffBusiness Unit

Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culturehere.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.

Originally posted on Himalayas

Where Human Connection Fuels Possibility ​
At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. ​
Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.
​
Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.​
And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. ​
That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.​
We have a passion for excellence and genuine care for the people making it possible.
First … what is it? The ESN is a team of entrepreneurially focused sales and account managers supporting the Maritz brand with sourcing and other event services. These independent event strategists, located throughout the 50 U.S. states and District of Columbia, design and implement meeting and incentive solutions for our customers across industries in key markets around the world.The following states/territories/countries are excluded for residence: California, Connecticut, Maine, Massachusetts, New Jersey, New York, Vermont, Puerto Rico, and any countries outside of the US.
We offer a business opportunity for experienced hospitality sales and meeting-planning professionals seeking the independence and rewards of running your own business, while at the same time offering innovative solutions for your customers. You succeed by tapping into the rich resources of our organization. Discovering what works, what differentiates, and what does not work is essential to accelerating your personal objectives. Every step of the way, you have someone ready to respond and help you stay on track, while also giving you the independence you desire.
Sure, you need compelling products and services, but how can you succeed without tools and resources that truly set you apart? A quick glance at our website will show you that we have solutions for almost anyone who conducts meetings with 10 or more people. What differentiates you from day one? You work for yourself, but to achieve financial success you need to sell and retain your accounts. Traditional tasks include:

• New account identification, development, and solicitation.

• Initiation, compilation, and presentation of site selection recommendations to prospective clients.

• Sales proposal development, presentation, and client negotiations.

• Initiation and negotiation of applicable hotel and meeting facility contracts.

• Account management and administration.

This is a commission based, independent contractor opportunity!
Top 3 Reasons to Join the ESN Team at Maritz
Realize your dream of work/life balance and achieve your financial goals.

• Be your own boss … Control your own destiny!

• Foundation of success with a network that has been in place close to 25 years.

• Uncapped potential to earn.

• Regular reporting support on individual metrics.

• Bi-weekly individual commission payments.

Truly differentiate yourself from the competition.

• Align yourself with the preeminent full-service events leader in the industry.

• Increase your effectiveness with proprietary benchmarking tools for effective sourcing, personalized sales materials, and CRM analytics.

• Open doors to expanded services as the opportunity arises.

Power at your fingertips.

• 9.7K Events Contracted

• 4.5M+ Room Nights

• $1B+ Room Spend

• 2K+ Clients

What do I need to do to be considered?

• Step one, apply!

• Have a minimum of five years of experience in sales, preferably within the hospitality business. Seasoned and successful sales professionals in other industries are also encouraged to apply.

• Proof of LLC or Business License. Experience in hotel buying, as well as strong knowledge of program/event budget maintenance preferred.

• Knowledge of travel supplier operations, overall capabilities/range of services preferred.

• Sales pipeline with detailed list of prospects to be added to the company CRM upon joining the ESN preferred.

• Proven negotiation skills and prior successful experience in developing and maintaining key client and supplier relationships.

• Knowledge of U.S. domestic and/or international hotels and destinations preferred.

Our most successful Event Strategists commit to their business completely. However, we respect your independent opportunity and do allow you to pursue other interests. Our only exclusion is to not represent any organizations that provide competing solutions.
Want to learn more?
Gary Schirmacher, CMP
Senior Consultant, Talent Acquisition

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
View all details at:www.MaritzBenefits.com
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to .
Originally posted on Himalayas

About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Music Audio Expert - Turkish
Type:Contract
Compensation:$16/hour
Location:Remote
Duration:Up to 6 months
Commitment:10+ hours/week
Role Responsibilities

• Evaluate AI model output lyrics, voice generation, and other standards.

• Score the quality of musical training data.

• Write music in the domain language listed in the title.

• Understand directions in the English language.

• Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

• 3+ years experience as a music producer, audio engineer, and/or sound mixer.

• College degree in music, involving both performance, theory, and lyrics.

• Past experience writing lyrical music in the domain language listed in the title.

• Native or near-native proficiency in both Turkish and English.

Start Date

• Immediate
Application Process (Takes 20–30 mins to complete)

• Upload resume and application form.

• Complete a 25-minute conversational interview on your background, experience, and motivations.

• Receive next steps and onboarding details within a few days.

Resources & Support

• For details about the interview process and platform information, please check:

• For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Originally posted on Himalayas

Role Title: BigLaw lawyers
Role Type: Contractor
Location: Remote
micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
This opportunity is tailored for legal professionals with mandatory experience working at one or more Vault Law 100 firms. We are seeking candidates with top-tier legal training and exposure to sophisticated, high-stakes legal matters who are interested in applying their expertise in a collaborative, technology-driven environment.
Scope of Work

• Conduct comprehensive legal analysis on a variety of US law topics, providing nuanced insights and guidance.

• Perform in-depth legal research to support project objectives and ensure current, accurate information is utilized.

• Draft, review, and edit legal content, including memoranda, opinions, contracts, and other relevant documents.

• Assess and provide structured feedback on legal texts for clarity, accuracy, and alignment with best practices.

• Participate in remote, multidisciplinary collaboration to refine project deliverables and address complex legal scenarios.

• Contribute to content quality assurance by spotting errors, inconsistencies, or ambiguities in legal materials.

• Apply meticulous attention to detail to maintain exceptionally high standards in all submissions.

Preferred Qualifications

• Active license to practice law with strong academic credentials.

• Current or prior experience at a top-tier US law firm, with exposure to varied practice areas.

• Proven abilities in legal analysis, research, and drafting across a range of legal subjects.

• Exceptional written and verbal communication skills, with demonstrated experience in legal content review.

• Track record of successful remote collaboration and participation in multidisciplinary projects.

• Experience with quality assurance and rubric-based evaluation of legal documents is a plus.

• Demonstrated commitment to precision, accuracy, and upholding legal best practices in all work.

Originally posted on Himalayas

Role Title: Litigation Associate Attorney (BigLaw Firms)
Role Type: Contractor
Location: Remote
micro1 is engaging Litigation Associate Attorneys from top-tier US law firms to contribute expertise to a dynamic customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Scope of Work

• Review, analyze, and provide feedback on complex litigation and transactional documents, including contracts related to M&A, private equity, and capital markets activities.

• Draft sample agreements and legal clauses, leveraging experience with high-value M&A transactions and private equity deals.

• Evaluate legal scenarios and offer structured commentary to inform AI model development in areas such as data privacy and cross-border transactions.

• Collaborate remotely with interdisciplinary teams to provide legal insight and ensure accuracy in simulated legal tasks and scenarios.

• Contribute to the development of legal frameworks and decision rubrics (review rubric experience is a plus, but not required).

• Participate in iterative feedback cycles to refine training data, ensuring legal precision and practical applicability.

Preferred Qualifications

• JD from a US law school and active bar admission in good standing within the United States.

• Experience at an AmLaw 100 or similarly prestigious law firm, specifically with litigation and complex transactional matters.

• Demonstrated expertise in M&A, private equity, capital markets, contract drafting, and data privacy.

• Excellent written communication skills and the ability to articulate sophisticated legal reasoning for varied audiences.

• Proven track record of successful remote collaboration and multidisciplinary teamwork.

• Familiarity with developing or applying structured review rubrics is desirable.

• Strong research, analytical, and problem-solving capabilities, with a keen attention to detail in high-stakes legal contexts.

Originally posted on Himalayas

Role Title: BigLaw lawyers (Litigation/Corporate/M&A)
Role Type: Contractor
Location: Remote
micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
This opportunity is tailored for legal professionals with mandatory experience working at one or more Vault Law 100 firms. We are seeking candidates with top-tier legal training and exposure to sophisticated, high-stakes legal matters who are interested in applying their expertise in a collaborative, technology-driven environment.
Scope of Work

• Conduct comprehensive legal analysis on a variety of US law topics, providing nuanced insights and guidance.

• Perform in-depth legal research to support project objectives and ensure current, accurate information is utilized.

• Draft, review, and edit legal content, including memoranda, opinions, contracts, and other relevant documents.

• Assess and provide structured feedback on legal texts for clarity, accuracy, and alignment with best practices.

• Participate in remote, multidisciplinary collaboration to refine project deliverables and address complex legal scenarios.

• Contribute to content quality assurance by spotting errors, inconsistencies, or ambiguities in legal materials.

• Apply meticulous attention to detail to maintain exceptionally high standards in all submissions.

Preferred Qualifications

• Active license to practice law with strong academic credentials.

• Current or prior experience at a top-tier US law firm, with exposure to varied practice areas.

• Proven abilities in legal analysis, research, and drafting across a range of legal subjects.

• Exceptional written and verbal communication skills, with demonstrated experience in legal content review.

• Track record of successful remote collaboration and participation in multidisciplinary projects.

• Experience with quality assurance and rubric-based evaluation of legal documents is a plus.

• Demonstrated commitment to precision, accuracy, and upholding legal best practices in all work.

Originally posted on Himalayas

Senior React JS Developer Vacancy: 1 Work Arrangement: Remote Location: Washington, DC 20003 Employment Type: Contract Engagement Type: W2 or 1099 only; no C2C Final Interview: In person Dhaka Technologies Limited is hiring for a client seeking a Sr. React JS Developer to design, develop, and test using React JS technologies, which will facilitate application development and implementation from development to QA to production for the DMV team. Position Summary The client will be modernizing the District of Columbia Department of Motor Vehicles Enterprise Application to leverage new digital technologies such as cloud computing, data analytics, artificial intelligence, and mobile technologies that are required to create a modern experience for customers and partners of DC DMV. Modernizing the DMV Enterprise Application helps DC DMV improve their services to citizens, enhance government operations, while strengthening the overall data security. To address these challenges, the DMV team is looking to hire highly skilled individuals to rapidly connect the DMV Enterprise Application with modern technology while minimizing disruption to the existing systems. Role Description The role will require you to design, develop, and test using React JS technologies, which will facilitate application development and implementation from development to QA to production. You will work to gain an understanding of the current system infrastructure, security needs, network considerations, and methodologies. In this role, you will primarily focus on React JS programming, integrate designs and wireframes within the application code, write application interface code with JavaScript, translate wireframes and designs into quality code, optimize components to work seamlessly across different browsers and devices, develop responsive web-based UI, and support the ecosystem for the organization. Responsibilities The Senior React Developer position requires in-depth knowledge of JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, Babel, architectural styles/APIs (REST/RPC), and Agile methodologies for the development of application programs. The Senior Developer will be writing clean, scalable code using React JS programming languages, refactor and debug code, improve existing software, test and deploy applications and systems. Develop documentation throughout the lifecycle of the development process and provide technical support to the team. Ensure that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards. Collaborate with internal teams to produce software design and architecture. Develop, test, and deploy applications and systems. Revise, update, refactor, and debug code. Improve existing Java applications and systems. Proactively monitor and report performance utilization of assigned technologies. Troubleshoot software and/or hardware issues/failures. Manage problem or escalated tickets and tasks and out-of-cycle requests from systems/software owners. Determine the best course of action for meeting business needs and provide consultative expertise to customers on how to best use systems. Proactively monitor and identify broader, more complex issues across multiple integrated, connecting technologies and communicate as appropriate. Provide technical knowledge and support to District agencies, personnel, and additional stakeholders. Perform other related duties as assigned. May coordinate activities of application developers. Able to identify best practices and standards for the use of the product. Deliver support and design for industry-specific applications that require integration with statewide systems or applications. Interact with executive-level business users or technical experts. May function as a niche technical SME (Subject Matter Expert). Requirements Minimum Education/Certification Requirements Bachelor’s degree in Information Technology or a related field, or equivalent experience. Skill Required/Desired Amount of Experience Enterprise Web Development experience Required 16 Years Experience in working with React UI framework (React.js) Required 3 Years Experience in working with ReactJS, RxJS, NodeJS, ES6/5 Required 3 Years Experience in Redux architecture Required 3 Years Experience in working with HTML5, CSS3, JavaScript, Angular 2.0 Required 3 Years Experience in developing React Native components Required 3 Years Experience in working with JSX (JavaScript Syntax Extension) Required 3 Years Experience in working with REST APIs Required 3 Years Experience in working with JSON and XML Required 3 Years Experience translating wireframes and designs for development Required 3 Years Experience in CSS libraries, Sigma, Adobe XD Required 3 Years Experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries Required 3 Years Experience with Git version control repository Required 3 Years Experience with Tomcat/Jetty/Undertow Application Servers Required 3 Years Experience with Linux working environment Required 3 Years Red Hat OpenShift container-based application development and deployment experience Required 3 Years Knowledge of Continuous Integration and Continuous Development Required 3 Years Bachelor’s degree in Computer Science, IT, or Engineering, or equivalent experience Required Must be able to qualify for a Senior-level STaR2 position Required 11 Years How to Apply Interested candidates who meet the qualifications should send their resume to .Originally posted on Himalayas

Fancy helping to shape the future of FinTech?
We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group.

Join us to:

• Help build the future of online trading

• Be part of a culture driven by integrity and global impact

• Become part of an award-winning company - check out our full list of awards here

We are only as good as our people. Luckily, our people are the best. Join us!

How do we work?

Heya!

As part of our Client Experience Team, you will play a key role in driving customer satisfaction, reducing attrition, and ensuring the timely processing of account openings and funding requests. In this fully remote role, you will support a global team operating across multiple locations, including Toronto, Krakow, Tokyo, and Singapore.

This is an Independent Contractor position - to deliver services in this role, you must hold an active business registration or be legally eligible to operate as an independent contractor in your country of residence.

In this role, you will:

• Inform our Clients about OANDA's products, and help them understand how our products work and how to use them (live chat, phone, email and digital platforms).

• Provide troubleshooting assistance and resolve technical or procedural queries regarding platform access, trading tools, and account processes.

• Maintain a well-developed working knowledge of the complete line of products and services offered by OANDA.

• Manage and resolve standard cases using CRM tools e.g., Salesforce, while maintaining accurate documentation in ticketing systems to ensure a clear audit trail.

• Adhere to all operational workflows and regulatory standards to ensure compliance and risk mitigation.

• Participate in operational briefings, training, and knowledge transfer sessions.

• Promote positive client relations with a can-do attitude, and willingness to always help.

What skill set do you need, to be successful in this role?

• Previous experience in client-facing roles.

• Active business registration (or willingness to establish one) to operate as an independent contractor in your country of residence.

• Fluent English.

• Native or fluent proficiency in at least one of the following languages: German, French, Spanish, Polish.

• Excellent communication skills and positive attitude.

• Passionate about learning and striving to gain new knowledge about product and service changes.

Nice to have:

• Experience working with modern customer support infrastructure and ticketing platforms such as Salesforce and/or Zendesk.

• Prior exposure to or experience in trading, financial markets, or handling trading-related Client inquiries.

• Flexible scheduling and coverage during weekends/ holidays on a rotational basis.

Your perspective matters. We encourage you to apply even if you are hesitant about meeting every single qualification. We are excited to see what you can bring to the team!

___
At OANDA, to help us efficiently process applications, we use AI-driven tools to help source and rank candidates based on professional experience and skills. While these tools provide recommendations, our recruitment process remains human-centric: all final shortlisting and hiring decisions are made by OANDA team. You have the right to request a human review of your application.
OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Learn more about our culture here.
Review OANDA Privacy Policy and learn more about how we treat your personal data and protect your privacy.
Originally posted on Himalayas

**Apply to join Nexus Health's Freelancer Community for both immediate and future assignments**
About Lockwood: Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies to address their objectives through market access communications. Our clients count on us to challenge their assumptions and help them creatively navigate around obstacles. From strategy through execution, we focus on accuracy, transparency, and scientific value to create programs that are evidence-based, clinically relevant, and contribute to the development of our clients’ brands. Over a third of our staff hold advanced scientific, pharmacy, or medical degrees, and most work from where they live. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, are more responsive to our clients, wherever and whenever they do business.
Summary: The role of the Freelance Editorial Supervisor / Senior Editor is to manage the editorial services for aligned accounts in conjunction with Traffic Management.
Key Responsibilities

• Collaborates with Market Access teams to address their evolving needs; learn priorities and objectives of aligned teams and how they fit within the business unit

• Maintains a knowledge of relevant style guidelines for aligned accounts, including client-specific, AMA, and Chicago styles

• Maintains and updates Editorial SOP, list of frequently encountered editorial questions/issues, and list of team-specific requests and preferences

• Addresses CE-related questions from scientific directors and other team members

• Reviews content not only for objective grammatical and stylistic standards but with a critical eye for elements of “sense” or “story,” when requested

• Leads colleagues toward manageable solutions

• Demonstrates flexibility, innovation, and independent judgment

• Liaises with key stakeholders to broaden the capabilities of the Editorial department and its outputs

• Provides timely communication between relevant departments, including Accounts, Scientific, and third-party contributors

Education: A Bachelor’s degree is required
Professional Skills and Requirements:

• At least 5 years of medical editing experience

• Market Access agency or comparable experience required

Originally posted on Himalayas

Category: Technology

Location:

About Remotual

Remotual was founded in 2020 to redefine how companies work with overseas professionals. We are a fully remote, globally distributed team spanning five continents, offering services across Executive Assistance, Administration, Marketing, Bookkeeping, and Data Analysis. We pride ourselves on being a critical and embedded extension of our clients’ operations. Our team is fast-paced, diverse, and committed to operational excellence.
Role Summary

We are hiring a Remote Project Manager to oversee day-to-day project execution, manage internal workflows, coordinate team members across departments, and maintain clear communication with clients. This role is essential in ensuring projects are delivered on time, within scope, and at the high standards Remotual is known for. The Project Manager will also help streamline operations and implement systems to support future growth.
Key Responsibilities

• Oversee project timelines, deliverables, team capacity, and task prioritization

• Act as a central point of contact between internal teams and clients

• Coordinate cross-functional efforts, ensuring alignment and timely execution

• Track progress through project management platforms (e.g., Asana, Trello, ClickUp)

• Identify risks or bottlenecks early and implement mitigation plans

• Prepare status reports and lead project-related meetings

• Improve and document internal processes for repeatable workflows

• Assist with onboarding new team members and standardizing team operations

Requirements
Required Qualifications

• Minimum 3 years of experience in project or operations management

• Prior experience in a remote working environment

• Strong written and verbal communication skills

• Proficiency in Google Workspace (Docs, Sheets, Calendar, Slides, Drive)

• Familiarity with project management tools (e.g., Asana, Trello, ClickUp)

• Excellent time management, attention to detail, and organizational skills

• Ability to manage multiple priorities in a fast-paced setting

• Experience managing cross-functional teams

Preferred Qualifications

• Familiarity with CRMs and client reporting tools

• Experience in professional services, staffing, or agency environments

• Background in operations, administrative support, or client success

• Undergraduate degree in Business, Communications, or related field

• Talent sourcing or recruitment experience is a plus

Work Culture and Benefits

• Fully remote work setup

• Flexible hours with a focus on output and accountability

• Autonomy in daily decision-making and workflow ownership

• Monthly team engagement initiatives

• Professional development and learning opportunities

• Competitive compensation with performance-based incentives

• Clear growth pathway to senior roles

Interview Process

• Submit your application via the link at the bottom of this page

• If shortlisted, you'll be invited to a 30-minute screening interview

• Second-round interviews are 90 minutes and may include practical scenarios

• Hired to Complete TOD

•
Please include the following phrase at the top of your cover letter:

“Vision without traction is merely hallucination.”

Benefits
Hourly Compensation
Perfomance bonus

DetailsOriginally posted on Himalayas

We’re looking for flexible, creative, and ambitious writers to create, edit and review video scripts. You must be able to generate great ideas and write scripts/treatments for a wide variety of client’s products and services. This is a work from home job so you can work from any city, state, or country. Specifically, you should be able to:

• Develop concepts, storyboards, and write script content for various types of videos (explainer, promo, and interview style videos)

• Create the angle, content, and tone according to the needs of the client and the audience for each video

• Collaborate with clients and team members

• 5+ years of experience in content and script writing that appeals to wide audiences

• Well organized and detail oriented

• Ability to manage multiple projects of varying complexities, meet deadlines, and work well under pressure

• Must own a Mac or Windows based PC or laptop

All your information will be kept confidential according to EEO guidelines.
We have an ambitious mission at Filmless: provide the fastest, easiest, and most affordable way for companies to get professional videos. As a rapidly growing company, we're searching for individuals as determined as us who are ready to step up, take ownership, and wear as many hats as needed to achieve the highest level of success.
Check out our videos on our website before applying so that you know what kind of videos we create:
Originally posted on Himalayas

This is a remote position.
We are looking for a Senior Test Automation Engineer to support quality assurance and automation initiatives within a modern insurance technology environment. The role focuses on API and end-to-end test automation, improving test coverage, and ensuring the reliability of complex backend systems and business-critical workflows.
This is a hands-on senior position requiring strong automation engineering expertise, experience with modern testing frameworks, and the ability to influence testing strategy, quality standards, and process improvements across delivery teams.
Responsibilities

• Design, implement and maintain automated tests for API and E2E flows
• Build test scenarios and test cases for backend systems and end to end processes
• Validate API contracts and error scenarios
• Develop and refactor test automation frameworks inJavaandTypeScript
• Analyse test results across functional, integration and performance areas
• Diagnose defects using logs, requests and data
• Maintain and develop tests within CI/CD pipelines
• Review test code and cooperate closely with developers
• Support requirements analysis, refinements and sprint planning
• Report defects with clear documentation, steps, logs and recordings
• Support testing strategy, quality metrics and process improvements
• Share knowledge and support the wider team

Requirements

• Minimum 5 years of experience in test automation
• Strong experience in API and/or E2E testing
• Very good knowledge ofJavafor backend test automation
• Very good knowledge ofTypeScriptorJavaScript
• Experience with API testing using tools such asRest AssuredorGatling
• Experience with E2E automation usingPlaywright
• Good knowledge ofSQLfor data validation
• Good knowledge ofGit, pull requests and code review
• Experience with CI/CD tools such asJenkins,GitLab,GitHub ActionsorAzure DevOps
• Knowledge ofMavenorGradle
• Ability to design risk based test cases

• Experience working in Agile or Scrum
Nice to have

• Experience with performance testing, for exampleGatling
• Knowledge of microservices architecture
• Experience with Swagger or API mocking tools

• Insurance sector experience

Benefits

• Solid, competitive salary

• Work in a multinational environment on international projects

• Comprehensive healthcare

• Long-term B2B contract with a stable project pipeline

Originally posted on Himalayas

This is a remote position.
KATBOTZ LLC is seeking an innovativeSAP Build Developerto support SAP S/4HANA Cloud transformation and business process automation initiatives. The ideal candidate will possess hands-on expertise inSAP Build Apps, SAP Build Process Automation, and SAP Build Work Zone, with a passion for delivering business solutions through low-code/no-code technologies.
The developer will collaborate with business stakeholders, functional consultants, SAP BTP teams, and solution architects to rapidly design, build, and deploy applications, workflows, forms, dashboards, and automation solutions that improve productivity and business outcomes.
Key Responsibilities Application Development

• Design and develop business applications usingSAP Build Apps.

• Create responsive web and mobile applications with minimal custom coding.

• Develop user-friendly interfaces that improve business productivity.

• Integrate applications with SAP S/4HANA and external systems.

Process Automation

• Build and maintain workflows usingSAP Build Process Automation.

• Design approval workflows and business process automations.

• Develop forms, notifications, and task management solutions.

• Implement robotic process automation (RPA) where applicable.

Digital Workplace Solutions

• Configure and enhanceSAP Build Work Zoneenvironments.

• Create role-based workspaces and digital experiences.

• Develop business pages, launchpads, and collaboration portals.

• Improve employee and business user engagement.

Integration & Collaboration

• Integrate solutions with:

• SAP S/4HANA Cloud

• SAP SuccessFactors

• SAP Ariba

• SAP Concur

• SAP Integration Suite

• Third-party applications and APIs

• Collaborate with functional consultants to understand business requirements and translate them into scalable solutions.

Testing & Support

• Perform solution testing and quality assurance activities.

• Support User Acceptance Testing (UAT).

• Troubleshoot application and workflow issues.

• Support deployment, go-live, and hypercare activities.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Systems, or related field.

• 5+ years of application development, workflow automation, or SAP technology experience.

• Hands-on experience with:

• SAP Build Apps

• SAP Build Process Automation

• SAP Build Work Zone

• Experience integrating applications with SAP systems and APIs.

• Understanding of business process automation concepts.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Ability to work independently in a remote consulting environment.

Preferred Qualifications

• SAP Build Certification.

• Experience with:

• SAP Business Technology Platform (BTP)

• SAP S/4HANA Cloud

• SAP Integration Suite

• SAP Fiori/UI5

• SAP Business Application Studio

• REST APIs

• SAP Mobile Services

• Workflow Management

• RPA Solutions

• Experience supporting SAP S/4HANA Public Cloud implementations.

• Experience in manufacturing, supply chain, finance, procurement, HR, or service management processes.

Key Skills

• SAP Build Apps

• SAP Build Process Automation

• SAP Build Work Zone

• SAP Business Technology Platform (BTP)

• Workflow Automation

• Low-Code/No-Code Development

• Digital Workplace Solutions

• SAP S/4HANA Integration

• API Integration

• Forms & Approvals

• Business Process Automation

• User Experience Design

Benefits

• Competitive compensation package

• Opportunities for professional development and career advancement.

• Flexible working conditions, with remote options available.

• Dynamic and supportive work environment.

Equal Employment OpportunityKATBOTZ LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

Important Note:This is a potential opportunity and is subject to project confirmation, client requirements, and business needs. For now, this position does not guarantee an immediate assignment or employment offer.

Originally posted on Himalayas

About the Role
We are looking for a Senior Full-Stack Engineer to join an embedded, outcome-focused engagement inside the client's engineering organization. This is a hands-on individual contributor role with an explicit second dimension: acting as a thought leader for the team's agentic engineering workflow — helping evolve the process, build out the team's AI tooling and skills, and model the right way to work AI-first.
The core mission: get up to speed on the product fast, ship meaningfully across an Angular front-end and .NET backend, and anchor the team's transition to aspec-driven, AI-first development lifecycle.
What You Will Work On

• Build and maintain customer-facing web applications — Angular front-end,.NET backend APIs, SQL Server database, hosted in Azure.

• Work spec-driven inside a Kanban SDLC: build AI-assisted implementation plans from specs, implement with agentic coding tools, and concentrate your judgment on planning, spec review, and code review.

• Act as the team's agentic-workflow thought leader: evolve the development process, extend the team's AI plugin/skills, evaluate tooling, and coach teammates on working AI-first.

• Optimize the application stack for efficiency, reliability, scalability, and security.

• Write SQL queries and work comfortably with relational data behind the product.

• Collaborate with Product, Development, and QA; communicate status, risks, and technical trade-offs clearly — including to non-technical audiences.

What We Are Looking For

•
C# / .NET (5+ years, .NET 5+; current backend on .NET Core/.NET 8+).
Production backend/API engineering on the modern .NET stack — not maintenance-only legacy work.

• TypeScript / Angular (3+ years, Angular 2+; product front-end currently on a recent Angular version).

•
Agentic AI development fluency.
Strong understanding of agentic codingtools and techniques — planning-first workflows, directing coding agentswith precise context, multi-model use, reviewing and hardening agentoutput. Production habit, not casual autocomplete use.

•
Product-level thinking.
Ability to work from specs at a higher level than the code — question requirements, plan technically, and translate businessintent into sound implementation.

Also required:

• Experience writing SQL queries for SQL Server or other relational databases

• Git, and familiarity with SDLC management tooling such as Azure DevOps;CI/CD understanding.

• Excellent web app troubleshooting and debugging skills

• Ability to break down technical language for non-technical audiences;strong written and verbal communication

• Sense of ownership; able to work independently and as part of a team

What This Is Not

• Not an ML or data-science role — the AI processing pipeline belongs to a different team; this seat builds product with agentic tooling.

• Not a casual-AI role — using AI as an occasional assistant does not meet the bar; the workflow is AI-default.

• Not a code-only executor role — spec-level and product-level thinking arecore to the job.

• Not a DBA role — working SQL ability is required, deep database administration is not.

Why apply:

• Work remotely from anywhere in Latin America.

• Compensation in USD, 7k-8k.

• Paid time off.

• Work directly with business leaders and executive stakeholders across LATAM and the US.

Originally posted on Himalayas

This is a remote position.
Virtual Assistant – Real Estate (English & Spanish)Location: Fully RemoteEmployment Type: Full-time / ContractAbout the RoleWe are seeking a proactive and detail-oriented Virtual Assistant with experience in the real estate industry to support our client relations, administrative operations, and lead management. The ideal candidate is fluent in English and Spanish, confident in client communication, and comfortable working independently in a remote environment. Communicate professionally with clients, agents, and partners via phone, email, and WhatsApp (in both English and Spanish).Manage client inquiries, schedule appointments, and follow up with leads.Maintain and update CRM systems with accurate client and property information.Prepare and send property listings, presentations, and follow-up emails.Coordinate with agents and marketing teams to ensure listings are current and client needs are met.Perform basic research on properties, neighborhoods, and real estate trends.Support administrative tasks such as calendar management, file organization, and data entry.Assist with social media posting and light marketing coordination when needed.
Requirements

Requirements Fluency in English and Spanish (spoken and written). Previous experience in real estate, property management, or a related administrative role. Strong communication and customer service skills. Excellent organizational and time management abilities. Proficient with CRM tools (e.g., Zoho, HubSpot, Salesforce) and productivity platforms (Google Workspace, Slack, Trello, etc.). Reliable internet connection and a quiet, professional workspace. Self-motivated, detail-oriented, and able to work with minimal supervision.

Preferred Qualifications Familiarity with U.S. or international real estate processes. Experience handling inbound and outbound client calls. Knowledge of social media platforms for business (Instagram, LinkedIn, Facebook).

Benefits

Remote, work from home

Originally posted on Himalayas

Tutor Me Education is reshaping how students learn. We are looking for tutors and teachers provide 1:1 or group instruction to students all across the country!
Here are the details:

• Virtual instruction from your home computer, on your schedule!

• Set your own availability and change it at any time

• Set your own hourly rate and negotiate on a per job basis

• We will ask you to share the subjects you can teach the best, and systematically send jobs to your email based on those subjects

About Tutor Me Education:

• We are a tutoring and test-preparation platform that connects tutors with clients and school districts

• Tutors set their own hourly rate and decide which tutoring jobs to accept based on their availability

• At Tutor Me Education, there are always new job opportunities with hundreds of new students signing up every day!

Requirements

• Previous tutoring/teaching experience highly preferred

• At least a Bachelor's degree

• Ability to make learning fun and interactive, with the focus of the tutoring often determined by student questions and comments

• Ability to pass a background check if required

Benefits

• Work for yourself: we help connect you to local students as well as virtually connect to students miles away!

• No minimum/maximum hours required

• Access to additional teaching and tutoring opportunities both remote and in-person

• Opportunity to make a significant difference for students in need

Originally posted on Himalayas

Overview
Independent Contractor Opportunity: Membership Sales Consultant
WellBiz Brands is seeking a motivated, results-oriented Membership Sales Consultant to support membership growth initiatives across our brand portfolio. This independent contractor opportunity is focused on driving membership sales for new studio openings, supporting pre-sale campaigns, nurturing prospective members, and contributing to membership growth objectives.
The ideal consultant is highly organized, self-directed, relationship-focused, and experienced in sales and lead conversion. Success in this role is measured by membership sales performance, lead engagement, and achievement of agreed-upon sales objectives.
Compensation
Compensation will consist of a contractor service fee and performance-based incentives tied to membership sales and other agreed-upon performance metrics. The total fee will approximate $3,000.00 - $5,500.00/per average campaign.
What to expect:

• Remote independent contractor opportunity

• WellBiz anticipates the level of effort is approximately 20 hours per week, though actual time may vary based on studio opening schedules. The consultant will ultimately determine the time and effort necessary to perform the agreed-upon services.

• Performance-based incentive opportunities are available

Scope of Services and Deliverables:

• Develop and execute membership pre-sale campaigns for designated studio openings and promotional initiatives.

• Generate, engage, and convert prospective member leads in support of agreed-upon membership sales objectives.

• Provide periodic reports summarizing lead activity, membership sales results, and campaign performance.

• Develop and recommend strategies to improve membership acquisition, conversion, and retention.

• Deliver insights and recommendations regarding membership growth opportunities and sales process improvements.

• Provide additional membership sales support services and related deliverables as mutually agreed by the parties.

Preferred Qualifications:

• Demonstrated success in sales, business development, or membership sales

• Strong verbal and written communication skills

• Excellent relationship-building and interpersonal skills

• Strong organizational and problem-solving abilities

• Experience using CRM platforms and lead management software

• Ability to work independently and manage competing priorities

• Familiarity with membership-based or subscription-based business models is preferred

Additional Information
This is an independent contractor opportunity and is not an employment position. Contractors are responsible for their own taxes, insurance, and business expenses and are not eligible for company-sponsored employee benefits. The selected individual will enter into an independent contractor agreement governing the scope of services and compensation.
This role will remain open until the position is filled.
WellBiz Brands, LLC. is the franchisor of five health and wellness brands: Drybar®, Elements Massage®, Amazing Lash Studio®, Radiant Waxing®, and Fitness Together®. Headquartered in Denver, Colorado, WellBiz Brands has over 700 combined U.S. franchised locations across the five brands. Through the WellBiz Brands support staff, the brands strive to uphold these core values:integrity, accountability, service-mindedness, decisiveness/bias to action, curiosity, and resilience. These core values embody everything important for each brand - from franchise owners to clients - to lead healthy, balanced lives. At WellBiz Brands, we value, promote, and celebrate diversity, equality, and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results, and a broad understanding of diversity in all ways. All five brands offer unique franchise opportunities for entrepreneurs from all walks of life and various investment levels, with a new focus on recurring revenue models. For more information about WellBiz Brands and its franchise opportunities, visit WellBizBrands.com.
Originally posted on Himalayas

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Position description:

• Responsible for investigation, analysis and resolution of claims and demands made by attorneys representing consumers in the area of consumer litigation including lemon law, product liability and subrogation claims nationwide.

• Work on legal research projects involving warranty and automotive law questions.

• Retain and collaborate with the outside counsel for handling of consumer lawsuits.

• Manage, support and work on strategy of lawsuits filed by consumer attorneys.

• Work with and advise consumer affairs case managers on the best case handling and resolution.

• Attend mediations, arbitrations and trials along with outside counsel.

• Manage claims and lawsuits in the most cost-effective and efficient way.

• Provide counseling and training to the different departments, dealerships and business units, as needed.
Qualifications:

• Passed CA bar exam

• 3+ years of litigation experience desired

• Prior consumer litigation or lemon law experience is a plus

Pay: 50/hr - $85/hr
Originally posted on Himalayas

This is a remote position.
KATBOTZ LLC is seeking an experiencedSAP S/4HANA Cloud Project Systems Consultant (PS)to support enterprise project management and ERP transformation initiatives. The ideal candidate will possess deep expertise in project planning, budgeting, cost tracking, revenue recognition, resource management, capital projects, and project lifecycle management within SAP S/4HANA Cloud.
The consultant will work closely with project managers, finance teams, operations leaders, and cross-functional SAP teams to design, configure, test, and deploy SAP S/4HANA Cloud Project Systems solutions that enable effective project execution and financial control.
Key Responsibilities
Solution Design & Configuration

• Lead Fit-to-Standard workshops and gather business requirements.

• Design and configure SAP S/4HANA Cloud Project Systems processes including:

• Project Structures (WBS Elements)

• Project Planning and Scheduling

• Project Budgeting

• Cost Planning and Tracking

• Resource Planning

• Internal and External Project Costs

• Project Procurement Integration

• Milestone Billing

• Revenue Recognition

• Capital Investment Projects

• Project Settlement

• Project Reporting and Analytics

• Configure project profiles, coding structures, and financial controls.

Implementation & Delivery

• Participate in SAP Activate implementation projects.

• Prepare functional specifications and process documentation.

• Support project-related master data and migration activities.

• Execute unit testing, integration testing, and User Acceptance Testing (UAT).

• Support cutover planning, deployment, and go-live activities.

Integration & Collaboration

• Collaborate closely with:

• Finance (FI)

• Controlling (CO)

• Procurement (MM)

• Manufacturing (PP)

• Sales (SD)

• Enterprise Portfolio and Project Management teams

• Ensure seamless integration between project execution and financial processes.

Support & Optimization

• Provide post-go-live support and hypercare.

• Troubleshoot project system and process issues.

• Recommend process improvements and automation opportunities.

• Support SAP quarterly cloud release assessments and testing.

• Drive adoption of SAP project management best practices.

Required Qualifications

• Bachelor's degree in Engineering, Business, Finance, Project Management, Information Technology, or related field.

• 10+ years of SAP PS consulting experience.

• Minimum 2 SAP S/4HANA Cloud implementation projects.

• Strong expertise in:

• Project Structures (WBS)

• Project Budgeting

• Cost Planning & Tracking

• Project Settlement

• Capital Projects

• Revenue Recognition

• Resource Planning

• Experience with SAP Activate methodology.

• Experience conducting Fit-to-Standard workshops.

• Strong understanding of project accounting and project lifecycle management.

• Excellent communication and stakeholder management skills.

• Ability to work independently in a remote consulting environment.

Preferred Qualifications

• SAP S/4HANA Cloud Certification in Project Systems or Finance.

• Experience with:

• Enterprise Portfolio and Project Management (EPPM)

• Professional Services Projects

• Capital Investment Management

• SAP Analytics Cloud

• SAP Fiori Applications

• Embedded Analytics

• Experience supporting global and multi-country implementations.

• Experience in engineering, construction, utilities, manufacturing, energy, or professional services industries.

Key Skills

• SAP S/4HANA Cloud Project Systems (PS)

• Project Planning & Scheduling

• Work Breakdown Structures (WBS)

• Project Budgeting

• Cost Planning & Tracking

• Project Settlement

• Revenue Recognition

• SAP Activate

• SAP Fiori

• Data Migration

Originally posted on Himalayas

Please submit your CV in English and indicate your level of English proficiency.
Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.
We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.
You'll create challenging tasks and evaluation criteria within realistic simulated environments:

• Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history

• Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent

• Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient

• Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust

What this is NOT:

• Not data labeling

• Not prompt engineering

• Not writing code from scratch - the agent writes most of the code; you guide and evaluate

What we look for:

• 5+ years in software development

• Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis

• Experience writing tests (functional, integration)

• English proficiency - B2+

Why this is hard:
Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.
Requirements and benefits
Educational qualifications

• A Master’s Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields.

• Bachelor’s degree is accepted if only candidate has 5 years of experience in the field.

Academic and/or Professional Experience
Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles
How it works
Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid
Compensation:
Paid per accepted task. Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $60/hr. Because payment is per task, a faster pace raises your effective hourly rate.
Why this freelance opportunity might be a great fit for you?

• Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.

• Work on advanced AI projects and gain valuable experience that enhances your portfolio. - Influence how future AI models understand and communicate in your field of expertise.

Originally posted on Himalayas

About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Visual Quality Reviewer (Super Resolution)
Type:Contract
Compensation:$60–$90/hour
Location:Remote
Role Responsibilities

• Evaluate the accuracy and depth of AI-generated video content to identify compression artifacts, noise, aliasing, and softness.

• Review video frames for pixel-level quality, ensuring high standards in AI model outputs.

• Collaborate with AI research teams to provide structured feedback and improve training data quality.

• Develop evaluation rubrics for assessing AI-generated video tasks and solutions.

• Work independently and asynchronously to meet deadlines while enhancing AI model performance.

Qualifications

Must-Have

• Fluent in English.

• 7 to 10 years of experience in high-end visual evaluation across film, VFX, or professional photography.

• Training from a university or program with a highly respected film, visual effects, or digital media program.

• Reliable access to a 4K-resolution monitor for precise, pixel-level review.

• AI proficiency: familiarity with AI tools and workflows, including the ability to generate your own visual samples for testing and comparison.

• Ability to translate complex visual details into clear, precise language for data captions and evaluation templates.

Application Process (Takes 20–30 mins to complete)

• Upload resume

• AI interview based on your resume

• Submit form

Resources & Support

• For details about the interview process and platform information, please check:

• For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Originally posted on Himalayas

Role Title: Developmental Psychology (PhD)
Role Type: Contractor
Location: Remote
micro1 is engaging Psychologists to contribute their expertise to a customer's project at the intersection of psychology and technology. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is especially suited for contributors who have a background in research or academic work related to child development or developmental psychology, with or without direct clinical experience.
Scope of Work

• Evaluate, review, and annotate data sets relevant to child development and developmental psychology for AI system training.

• Provide detailed insights and feedback on the accuracy, cultural appropriateness, and developmental relevance of data and model outputs.

• Contribute expert analysis to scenario development, test cases, and real-world situations involving children’s learning and behavior.

• Collaborate with interdisciplinary teams to inform model improvements and ensure psychological integrity in AI interactions.

• Create or refine guidelines for AI systems to better address linguistic, cognitive, and psychosocial aspects of child development across diverse backgrounds.

• Document findings and recommendations with clarity and depth to support ongoing AI research and development.

Preferred Qualifications

• Doctorate (PhD) in Child Development, Developmental Psychology, or closely related field.

• Demonstrated involvement in technology-driven, digital, or AI-focused projects relevant to child development is highly desirable.

• Comfortable working remotely on digital platforms, delivering contributions independently while engaging with a distributed team.

• We are prioritizing applicants with proficiency in one or more of these languages: Japanese, French, Tagalog, Malay, Lithuanian, Russian, Georgian, Polish, Marathi, Bengali, Urdu, Vietnamese, Swahili, Mandarin, Cantonese, Indonesian, Turkish, Gujarati, Bulgarian.

Originally posted on Himalayas

Role Title: Mergers & Acquisitions (M&A) Attorney (BigLaw Firms)
Role Type: Contractor
Location: Remote
micro1 is engaging Mergers & Acquisitions (M&A) Attorneys from top-tier US law firms to contribute expertise to a dynamic customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Scope of Work

• Provide expert analysis and annotation of complex M&A and corporate law scenarios for AI model training.

• Conduct in-depth legal research on M&A, private equity transactions, and related litigation topics.

• Review, comment on, and refine datasets to ensure legal accuracy and real-world relevancy.

• Collaborate with multidisciplinary teams to contextualize materials and clarify legal nuances.

• Offer written insights and feedback on legal reasoning, transaction structures, and deal documentation.

• Engage in remote project discussions and contribute to iterative quality assurance processes.

• Support the development of evaluation rubrics and best practices where requested by internal stakeholders.

Preferred Qualifications

• Juris Doctor (JD) from an accredited US law school and active bar admission in the United States.

• Experience practicing as an M&A attorney at an Am Law 100 or other leading US law firm.

• Extensive track record in M&A transactions, private equity, and corporate advisory engagements.

• Strong litigation exposure, particularly within corporate or transactional contexts.

• Demonstrated ability to collaborate across disciplines and communicate complex legal concepts clearly.

• Background in legal research, drafting, and the review of transaction documents.

• Familiarity with remote collaboration tools and a commitment to delivering meticulous, high-quality work.

Originally posted on Himalayas

Role Title: Corporate Attorney (BigLaw Firms)
Role Type: Contractor
Location: Remote
micro1 is engaging Corporate Attorneys from top BigLaw firms to participate in a unique project for a leading customer. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is ideal for legal professionals well-versed in high-stakes corporate matters and interested in contributing to the future of legal technology.
Scope of Work

• Review and analyze complex corporate documents, contracts, and deal structures relating to mergers & acquisitions, private equity, and capital markets.

• Provide accurate, detailed input on nuanced legal scenario assessments to inform AI model training.

• Evaluate commercial litigation materials, identifying critical legal principles and procedural details.

• Deliver expert feedback on legal reasoning, issue spotting, and drafting approaches as part of project deliverables.

• Support the creation and refinement of legal data sets by annotating, categorizing, and explaining key issues in corporate law.

• Ensure all work meets high standards for accuracy, clarity, and compliance with US legal practice.

• Collaborate asynchronously with project managers and internal reviewers to align on rubrics and quality expectations.

Preferred Qualifications

• Active license to practice law in the United States.

• Recent experience (current or within the last 3 years) at a top-tier BigLaw firm, focusing on corporate law, mergers & acquisitions, private equity, or capital markets.

• Demonstrated expertise in commercial litigation and high-value transactional matters.

• Exceptional attention to detail in the analysis and interpretation of legal documents.

• Experience drafting, reviewing, and negotiating complex agreements and legal instruments.

• Strong written communication skills, with the ability to clearly and concisely explain legal concepts for diverse audiences.

• Prior experience with legal data annotation or rubric-based review is a plus, but not required.

Originally posted on Himalayas

About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners—specifically in cybersecurity, privacy, and financial audits. We build software for the people who enable trust between businesses.
We're based in San Francisco, CA, and built remote-first. We're backed by Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, and more. Over 50 of the top 100 accounting and consulting firms trust Fieldguide to power mission-critical work.
About the Role
As a Staff Platform Engineer at Fieldguide, you will design and build the foundational platform that powers Fieldguide, including core platform services and tooling that make it fast, safe, and consistent to deliver new capabilities to customers. This is the platform on which every product surface and AI agent at Fieldguide is built.
You will operate as a technical leader across teams, defining standards and reducing complexity for product, AI, and infrastructure engineers. Your work will directly shape how Fieldguide can ship quickly for our largest enterprise customers while keeping our systems reliable and scalable.
What You’ll Own

• Lead the design and evolution of Fieldguide's core platform services, including the foundational systems, APIs, and shared primitives that every product surface and agent depends on

• Build platform capabilities that compound the leverage of product and AI engineers, turning hard problems into reusable building blocks

• Define the architecture for how new product capabilities get delivered across our SaaS, enterprise single-tenant, and government-cloud environments

• Partner directly with product, design, and AI engineering leaders to understand customer needs and translate them into platform investments

• Drive cross-team initiatives that improve product velocity, system reliability, and consistency across the application

• Own the standards for service design, data modeling, and platform integration patterns used across Fieldguide

• Maintain and evolve the internal developer platform that supports the team, including deployment tooling, and agentic engineering capabilities

• Mentor senior and mid-level engineers across the org and raise the bar for platform engineering at Fieldguide

Who You Are

• 10+ years of experience in software engineering, with significant time spent building product-facing platforms or foundational application services

• Strong product instincts and a track record of shipping platform capabilities that unlocked meaningful customer outcomes

• Deep experience designing APIs, services, and shared systems that other engineers build on top of

• Strong fluency with modern cloud platforms (AWS preferred), Kubernetes, and distributed systems

• Track record of operating as a technical leader across multiple teams without owning them directly

• Excellent judgment on what to build into the platform, what to leave to product teams, and what to buy

• Strong software engineering fundamentals and the ability to contribute to and review complex codebases

• Excellent written and verbal communication, with the ability to drive alignment across engineering, product, and design

• High agency and a bias toward owning problems end-to-end

Bonus Points

• Experience building platforms that power AI-native products, including agent frameworks, model orchestration, or LLM-powered application surfaces

• Experience designing platforms that support both multi-tenant SaaS and single-tenant enterprise deployments

• Experience as a founding or early platform engineer at a vertical SaaS or enterprise AI company

Benefits

• Competitive compensation with equity

• Comprehensive health and wellness benefits

• Flexible time off and work schedules

• Technology reimbursements

• 401(k) plan

• Twice-yearly in-person offsites across the U.S.

• Wellness benefits starting on your first day

Our Values

• Fearless — Inspire and break down seemingly impossible walls

• Fast — Launch fast with excellence; iterate to perfection

• Lovable — Deliver happiness and 11-star experiences

• Owners — Execute and run the business with ownership

• Win-win — Create mutual value and earn trust for life

• Inclusive — Scale the best ideas with inclusive teams

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 09/09/2026

Anticipated Posting Close Date*: 10/05/2026

*Job posting may close early due to the volume of applicants.

Staff Software Engineer - Security Products

The Security Products group is responsible for developing and maintaining a range of security related products at Fastly. We are made up of multifaceted teams that work together to build industry leading security products that our customers rely on to secure their infrastructure. We are looking for a full-time engineer with experience developing web applications. This role is for a backend engineer developing primarily in Go, but experience with other languages (C, Rust etc.) is useful.

What You'll Do:

• Work as part of a team developing backend systems for large scale web applications in Go

• Write clean, modular, robust code to implement the desired requirements

• Coordinate and communicate seamlessly with the team members and across other technical and product teams

• Contribute to code reviews, documentation and other team processes

• Code optimization and performance tuning

What We're Looking For:

• 6+ Years of enterprise software development experience

• Deep knowledge of HTTP and related networking protocols (Varnish, H2O etc.)

• Strong interest in network security

• Hands on experience developing and operating backend systems for web applications

• Experience working in a collaborative, distributed team environment

• Strong Linux, automation, and shell scripting skills

We’ll be super impressed if you have experience in any of these:

• Prior experience building security solutions

• Expertise in building in Kubernetes

• Experience managing hybrid cloud environments (data center + public cloud)

Work Hours:

• This position will require you to be available during core US business hours as well as participating in an on call rotation

Work Location(s) & Travel Requirements:

This position is a remote role and open to candidates residing in the following locations: North America

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is 181,220.00 to 217,464.00

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Why Fastly?

•
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

•
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

•
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As part of the SaaS Manager team, you'll be building the platform that IT and Security teams rely on to discover, govern, and optimize their AI and SaaS ecosystems (work that just earned 1Password recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for SaaS Management Platforms). You'll work on real problems: uncontrolled AI spend, shadow IT, SaaS sprawl, and the complex access lifecycles that come with it. Following 1Password's acquisition of Trelica in early 2025, you'll join a collaborative team with a startup mindset backed by the resources and mission of one of the most trusted names in security. As we scale the platform to meet our enterprise-scale ambitions, you'll help shape not just what we build, but how we build it.

We are looking for a Senior Developer who can go deep on complex problems and come up for air to bring their team with them; someone who ships high-quality work with a high degree of independence, champions technical excellence within their team, and makes the engineers around them better in the process.

This is a remote opportunity within Canada and the US, ideally with the ability to work within Eastern Time hours.

What we’re looking for:

•
You have 5+ years of experience in software development, with strong working knowledge of .NET/C#/MongoDB or similar.

•
You can tackle large, complex engineering problems with a high degree of independence.

•
You're a subject matter expert in the features and systems your team owns; you identify gaps, propose improvements, and leave code meaningfully better than you found it.

•
You champion technical innovation within your team: you evaluate new tools and approaches critically, advocate for the ones worth adopting, and help your teammates understand why.

•
You set a high bar for code quality through thorough code reviews, strong test coverage, and clear documentation. You share your reasoning in a way that helps others grow.

•
You communicate well across technical and non-technical contexts: you can write a clear design doc, facilitate a productive engineering discussion, and explain a hard problem to a partner without losing the plot.

•
You have a practical, curious approach to agentic AI in the software development lifecycle: you use it where it creates real leverage in your own work, form opinions about what's actually useful, and share what you learn with your team without needing to be prompted

•
You're a strong mentor: you guide less experienced developers through pair programming, code review feedback, and technical conversations, and you do it in a way that builds their confidence and independence over time

What you can expect:

•
Own the design and delivery of complex features end-to-end, from initial scoping through production, with minimal guidance and a high standard for what "done" means

•
Contribute to and lead technical design discussions within your team: write clear design documents, surface risks early, propose solutions, and build consensus around the right approach

•
Set and uphold best practices within the team (e.g. testing strategies, code quality norms, observability standards, etc.) and make sure they stick through code reviews and hands-on involvement.

•
Partner closely with product managers and designers to understand the customer problems behind the work, advocate for sound engineering, and help the team make good tradeoffs

•
Bring a practical, hands-on perspective on where agentic AI tools create genuine leverage in your own workflow and share what works with your teammates

Bonus points for:

•
Experience evolving a legacy or growth-stage application into an enterprise-scale platform

•
Comfort across a wide range of technical stacks (.NET/C#, MongoDB, Go, Rust, TypeScript, React, and others); you evaluate technology on its merits for the problem at hand, not personal preference, and you pick up new languages quickly

USA-based roles only: The Annual salary for this role is between $153,000 USD and $214,000 USD plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How we work with AI

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.

This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
Maternity and parental leave top-up programs
Competitive health benefits
Generous PTO policy

Growth and future
RSU program for most employees
Retirement matching program
Free 1Password account

Community
Paid volunteer days
Peer-to-peer recognition through Bonusly
Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.

About the Team

Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.

The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.

About the Role

We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.

This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.

Due to requirements associated with work this role may support, applicants for this position must be U.S. citizens.

In this role, you will:

•
Design and develop scalable software systems that facilitate security observability across our infrastructure.

•
Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.

•
Proactively improve the resilience and reliability of data systems to ensure high platform availability

•
Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.

•
Contribute to data engineering in support of forensic investigations and compliance efforts.

You might thrive in this role if you have:

•
Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.

•
A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.

•
Experience with building and maintaining data pipelines, particularly for security-related use cases.

•
A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.

•
The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.

•
A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.

The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.

About the Role

We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.

This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.

Due to requirements associated with work this role may support, applicants for this position must be U.S. citizens.

In this role, you will:

•
Design and develop scalable software systems that facilitate security observability across our infrastructure.

•
Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.

•
Proactively improve the resilience and reliability of data systems to ensure high platform availability

•
Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.

•
Contribute to data engineering in support of forensic investigations and compliance efforts.

You might thrive in this role if you have:

•
Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.

•
A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.

•
Experience with building and maintaining data pipelines, particularly for security-related use cases.

•
A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.

•
The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.

•
A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.

The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.

About the Role

We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.

This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.

Due to requirements associated with work this role may support, applicants for this position must be U.S. citizens.

In this role, you will:

•
Design and develop scalable software systems that facilitate security observability across our infrastructure.

•
Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.

•
Proactively improve the resilience and reliability of data systems to ensure high platform availability

•
Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.

•
Contribute to data engineering in support of forensic investigations and compliance efforts.

You might thrive in this role if you have:

•
Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.

•
A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.

•
Experience with building and maintaining data pipelines, particularly for security-related use cases.

•
A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.

•
The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.

•
A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.

The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.

About the Role

We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.

This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.

Due to requirements associated with work this role may support, applicants for this position must be U.S. citizens.

In this role, you will:

•
Design and develop scalable software systems that facilitate security observability across our infrastructure.

•
Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.

•
Proactively improve the resilience and reliability of data systems to ensure high platform availability

•
Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.

•
Contribute to data engineering in support of forensic investigations and compliance efforts.

You might thrive in this role if you have:

•
Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.

•
A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.

•
Experience with building and maintaining data pipelines, particularly for security-related use cases.

•
A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.

•
The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.

•
A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

WHO WE ARE:

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai.

ABOUT THE ROLE:

Aviatrix Platform-as-a-Service (PaaS) delivers the intelligence, advanced network and security services of Aviatrix’s multi-cloud network platform as a managed offering.

We are seeking a hands-on Principal Engineer TL/M - Software Development to join our PaaS team. In this role, you will lead a team of engineers while also contributing to technical execution — defining designs, driving key features, and writing code alongside your team. You will balance engineering leadership with individual technical contributions, owning both people management responsibilities and product components. This is a Tech Lead/Manager (TL/M) role built for a builder who wants to grow as a people leader without leaving the craft behind.

Position Responsibilities:

• Define and drive next-generation designs for complex distributed systems using Kubernetes and cloud services (AWS, Azure, GCP), contributing directly to code and architecture alongside your team.

• Own the end-to-end lifecycle (requirements, design, delivery, and operations) of key features of the PaaS product; break down large projects into executable sub-projects distributed across the team.

• Evaluate key engineering tradeoffs and make data-driven technical decisions that balance velocity, quality, and scalability.

• Write and present design proposals and technical documents that define complex problems and long-term solutions.

• Lead, mentor, and develop a small team of engineers; oversee hiring, career development, and performance management.

• Contribute to interviewing and recruiting efforts to attract and retain top engineering talent.

• Partner with product management to translate business priorities into a clear technical roadmap and execution plan.

• Foster a culture of accountability, technical excellence, diversity, equity, and respect.

• Represent the team in cross-functional forums, collaborating across engineering, product, and go-to-market functions.

Requirements

• 10+ years of professional software engineering experience, including hands-on contributions to large-scale distributed systems.

• 3+ years in engineering leadership roles, with direct experience managing engineers and driving team outcomes.

• Strong knowledge of Golang and building gRPC-based microservices.

• Deep experience with Kubernetes and cloud services (AWS, Azure, GCP).

• Domain experience in network routing and network security.

• Experience designing and operating a PaaS/SaaS product at scale.

• Strong foundation in data structures, algorithms, operating systems, and distributed systems.

• Strong understanding of elegant and robust API and system designs.

• Ability to write clean, testable, and maintainable code and hold a high bar for the team.

• Proven ability to deliver results in a fast-paced, high-growth environment.

• Excellent interpersonal, verbal, and written communication skills; comfortable working with a geographically distributed team.

• Bachelor’s degree in Computer Science, Engineering, or a related field.

US Pay Range

The annual base salary range for this full-time position is $249,019 - $292,963 + benefits + 401(k) match + equity and is bonus eligible. The pay range is determined by the role, work location, job-related skills, level, experience and relevant education. The range displayed is applicable only for new hires for the listed position located in the US. Your Talent Advisor can share more details regarding salary ranges, benefits, and equity for your location during the hiring process.

#LI-RACHEL #LI-Remote

BENEFITS

US: We cover 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage, 401(k) match, short and long-term disability, life/AD&D insurance, $1,000/year education reimbursement, and a flexible vacation policy.

Outside the US: We offer a comprehensive benefits package which, (subject to regional variations) could include pension, private medical for you and dependents, generous holiday allowance, life assurance, long-term disability, annual wellbeing stipend

Your total compensation package will be based on job-related knowledge, education, certifications and location, per our aligned ranges.

About Aviatrix 
Aviatrix® is the cloud network security company trusted by more than 500 of the world’s leading enterprises. As cloud infrastructures become more complex and costly, the Aviatrix Cloud Network Security platform gives companies back the power, control, security, and simplicity they need to modernize their cloud strategies. Aviatrix is the only secure networking solution built specifically for the cloud, that ensures companies are ready for AI and what’s next. Combined with the Aviatrix Certified Engineer (ACE) Program, the industry’s leading secure multicloud networking certification, Aviatrix unifies cloud, networking, and security teams and unlocks greater potential across any cloud.​

WE WANT TO INCLUDE YOU

We embrace the fact that not everyone’s journey took the same route or started at the same place. If your experience doesn’t quite meet the requirements but the opportunity excites you and you believe you could be great, don’t let that hold you back from applying. Tell us what you CAN bring and what makes you special.

Aviatrix is a community where everyone's career can grow and we want to help you achieve your goals and be “your best YOU,” however that looks. If you're seeking an opportunity where you can be excited to start work every morning with enthusiastic people, make a real difference and be part of something amazing then let’s talk. We want to get to know you and how we could grow together.

Aviatrix, Inc. is an equal opportunity employer and does not make hiring decisions based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CPRA - California Applicant Privacy Notice

This is a remote position.
Location:Remotely-based in California **Candidates will only be considered if they are based on California**
Supervisor:Network Director
Job Classification: Full time, Non-Exempt
Salary Range:$24 - $30.00 per hour depending on experience
Benefits:Competitive health benefits, retirement, and vacation
About the Indigenous Stewardship Network
The Indigenous Stewardship Network (ISN) is an emerging non-profit organization created in 2022 under a Tribal Charter with the Yurok Tribe. This Native-controlled and Native-led organization was established to bring people together who are committed to advancing community health and wellbeing, traditions and cultural values through Indigenous-led stewardship. While gatherings on these important issues have occurred informally, there is a need for an organized and dedicated support system to coordinate efforts more intentionally for Indigenous land stewardship practitioners in what is colonially known as California. ISN’s core programmatic focus is to establish and leverage a network to develop strategies, models, investments as well as other opportunities that strengthens Indigenous stewardship. ISN is currently in its initial growth phase and seeking an Administrative Assistant to assist the Executive Director and Board of Directors to help lead the organization through this phase.
Position Summary
Reporting to the Network Director, the Administrative Assistant will oversee daily administrative operations, and support human resources functions. This role will be responsible for maintaining records, handling correspondence, assisting with budgeting and expense tracking, processing financial transactions, and supporting fundraising efforts. The role also involves assisting Human Resources with basic duties and supporting governance and compliance requirements. The ideal candidate will demonstrate proficiency in managing office operations, basicfinancial processes, exposure to HR functions, program logistics, and communication strategies, with a strong ability to work with tribal, state, and federal governments and an appreciation for Indigenous stewardship practices. A minimum of 2-3 years of experience in an administrative or operations role in a non-profit organization , especially with Tribes or Native organizations, is required.
Responsibilities:
1. Administrative Duties:

• Support daily administrative operations, including managing office supplies, equipment, and facilities.

• Coordinate and schedule meetings, appointments, and events, including meeting agendas.

• Maintain organized and up-to-date records and files, both physical and digital.

• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.

• Maintain Sharepoint files and organization.

2. Financial Administration:

• Assist with budgeting, financial reporting, and expense tracking.

• Process invoices, reimbursements, and payments, bank reconciliations

• Coordinate with finance partners to ensure accurate financial records.

• Support fundraising efforts by managing donor databases and processing donations.

• Assist with Sub-grantee invoicing and reporting as needed.

3. Human Resources Support:

• Assist with recruitment, onboarding, and training of new staff and volunteers.

• Support HR Partners in maintaining personnel records and responding to inquiries

• Coordinate staff development and training programs.

4. Program Support:

• Provide administrative support to program team members.

• Assist with the planning, implementation, and evaluation of programs and initiatives.

• Assist logistics for events, workshops, and outreach activities.

5. Communication and Public Relations:

• Coordinate communication with partners, stakeholders, and the community

6. Governance and Compliance:

• Co-develop meeting agendas, minutes, and reports with support of the Network Director and Board of Board of Directors

• Ensure compliance with nonprofit regulations and reporting requirements.

• Assist with grant applications and reporting.

Core Competencies:
The following core competencies have been identified as the primary strengths and capabilities that will contribute significantly to the Administrative Assistant achieving objectives and fulfilling their roles and responsibilities effectively.

• Administrative:Is proficient in managing office supplies, equipment, and facilities. Possesses deep knowledge and experience coordinating and scheduling meetings, appointments, and events. Is an expert in maintaining organized and up-to-date records, both physical and digital. Handles incoming and outgoing correspondence efficiently, including emails, phone calls, and mail.

• Financial:Has a functional understanding of financial and accounting procedures including budgeting, financial reporting, and expense tracking. Is experienced in processing invoices, reimbursements, and payments. Has experience collaborating with finance partners to ensure accurate financial records. Is proficient in managing donor databases and processing donations to support fundraising efforts.

• Human Resources :Has supported with hiring, onboarding, and training of new staff and volunteers. Has a functional understanding of how to compliantly manage personnel records with confidentiality.

• Program:Has experience supporting the administrative functions of a nonprofit program team. Is experienced in assisting with the planning, implementation, and evaluation of programs and initiatives. Is experienced in managing logistics for events, workshops, and outreach activities with efficiency. Has functional knowledge in effective methods for tracking program data reporting.

• Communication and Public Relations:Excellent written and oral communication skills, with proven ability to convey information clearly Proven track record of effectively stewarding and communicating with partners, stakeholders, and the community.

• Governance and Compliance:Has functional knowledge of nonprofit board governance management including preparing meeting agendas, minutes, and reports with accuracy. Has functional knowledge of compliance with nonprofit regulations and reporting requirements.

• Adaptability and Resilience:Multitasks efficiently and adapts to shifting priorities and unforeseen challenges while maintaining a high level of productivity. Demonstrates resilience and flexibility in a dynamic work environment, consistently seeks solutions to complex problems. Leads by example in embracing change and driving innovation within the organization.

• Passion and Commitment:Embodies a deep passion for advancing Indigenous-led stewardship, preserving Indigenous lifeways, and creating community-based opportunities.

• Intergovernmental Relations:Demonstrates effectiveness in working with tribal, state, and federal governments. Possesses a working knowledge of and appreciation for Indigenous stewardship practices. Experience and proven ability to encourage and nurture collaboration among diverse partners.

Requirements
Qualifications and Experience

• Located in California

• A minimum of 2-3 years’ combined experience in nonprofit operations, or comparable business administration, specifically working with tribes, Native organizations, Native peoples.

• 2 or 4 year degree or equivalent additional work experience.

• Lived or work experience and a strong passion for helping Native people and tribes.

• Strong organizational skills and Microsoft Suite proficiency.

• Experience processing invoices and reconciling bank statements.

• Valid driver’s license and willingness for occasional travel throughout California.

• Preferred experience with Quickbooks or Sharepoint administration.

Benefits
Healthcare reimbursement, retirement with match, and paid time off including vacation, sick, and generous paid holidays.

Originally posted on Himalayas

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

This is a senior role in our Data Platform Modernization pillar: consolidating and migrating customer data infrastructure on AWS in weeks, not quarters, at meaningfully lower engagement cost than traditional data consulting. Customers come to us after a data program has stalled pipelines nobody trusts, warehouses nobody runs new workloads on, a modernization that produced diagrams instead of production systems.

Aedeon handles automated source discovery, schema mapping, lineage extraction, and parallel-run validation. You own what agents can't: target architecture, data model decisions, pipeline design under real constraints, and the calls that make a cutover safe. You'll build with PySpark and SQL on EMR and Glue, model for Redshift, Snowflake, Athena, and Presto, orchestrate with Airflow and your work will reach production, not a slide deck.

What you will do?

• Build and maintain data pipelines on Amazon EMR or Amazon Glue that run in production.

• Design data models and end-user querying on Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• Build and maintain pipeline orchestration with Airflow.

• Work with customer and internal teams to understand data needs and design the solutions that meet them.

• Troubleshoot and optimize pipelines and data models until they hold up under real load.

• Write and maintain PySpark and SQL scripts to extract, transform, and load data.

• Document and communicate technical decisions to technical and non-technical audiences — customers sign off on what we ship.

• Track new AWS data technologies and judge their impact on the systems we run.

What are we looking for?

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3+ years of experience working with PySpark and SQL.

• 2+ years of experience building and maintaining data pipelines using Amazon EMR or Amazon Glue.

• 2+ years of experience with data modeling and end-user querying using Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• 1+ years of experience building and maintaining pipeline orchestration using Airflow.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and collaboration skills.

• Ability to work independently and within a team environment.

You are preferred if you have

• AWS Data Analytics Specialty Certification

• Experience with Agile development methodology

How we work?

We run a forward-deployed model. Senior engineers embed with the customer's team, own outcomes from discovery through production, and carry the delivery commitment personally fixed dates, with Mactores absorbing overage cost for delays inside our control. Aedeon absorbs scale; you absorb judgment. That means less of your week goes to inventory spreadsheets and manual validation, and more goes to architecture, data modeling, and cutover strategy. The culture is casual and steers clear of rigid corporate habits. We measure ourselves by what ships.

Compensation

Additional Information

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment:

A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

This is a senior role in our Data Platform Modernization pillar: consolidating and migrating customer data infrastructure on AWS in weeks, not quarters, at meaningfully lower engagement cost than traditional data consulting. Customers come to us after a data program has stalled pipelines nobody trusts, warehouses nobody runs new workloads on, a modernization that produced diagrams instead of production systems.

Aedeon handles automated source discovery, schema mapping, lineage extraction, and parallel-run validation. You own what agents can't: target architecture, data model decisions, pipeline design under real constraints, and the calls that make a cutover safe. You'll build with PySpark and SQL on EMR and Glue, model for Redshift, Snowflake, Athena, and Presto, orchestrate with Airflow and your work will reach production, not a slide deck.

What you will do?

• Build and maintain data pipelines on Amazon EMR or Amazon Glue that run in production.

• Design data models and end-user querying on Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• Build and maintain pipeline orchestration with Airflow.

• Work with customer and internal teams to understand data needs and design the solutions that meet them.

• Troubleshoot and optimize pipelines and data models until they hold up under real load.

• Write and maintain PySpark and SQL scripts to extract, transform, and load data.

• Document and communicate technical decisions to technical and non-technical audiences — customers sign off on what we ship.

• Track new AWS data technologies and judge their impact on the systems we run.

What are we looking for?

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3+ years of experience working with PySpark and SQL.

• 2+ years of experience building and maintaining data pipelines using Amazon EMR or Amazon Glue.

• 2+ years of experience with data modeling and end-user querying using Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• 1+ years of experience building and maintaining pipeline orchestration using Airflow.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and collaboration skills.

• Ability to work independently and within a team environment.

You are preferred if you have

• AWS Data Analytics Specialty Certification

• Experience with Agile development methodology

How we work?

We run a forward-deployed model. Senior engineers embed with the customer's team, own outcomes from discovery through production, and carry the delivery commitment personally fixed dates, with Mactores absorbing overage cost for delays inside our control. Aedeon absorbs scale; you absorb judgment. That means less of your week goes to inventory spreadsheets and manual validation, and more goes to architecture, data modeling, and cutover strategy. The culture is casual and steers clear of rigid corporate habits. We measure ourselves by what ships.

Compensation

Additional Information

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment:

A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

This is a senior role in our Data Platform Modernization pillar: consolidating and migrating customer data infrastructure on AWS in weeks, not quarters, at meaningfully lower engagement cost than traditional data consulting. Customers come to us after a data program has stalled pipelines nobody trusts, warehouses nobody runs new workloads on, a modernization that produced diagrams instead of production systems.

Aedeon handles automated source discovery, schema mapping, lineage extraction, and parallel-run validation. You own what agents can't: target architecture, data model decisions, pipeline design under real constraints, and the calls that make a cutover safe. You'll build with PySpark and SQL on EMR and Glue, model for Redshift, Snowflake, Athena, and Presto, orchestrate with Airflow and your work will reach production, not a slide deck.

What you will do?

• Build and maintain data pipelines on Amazon EMR or Amazon Glue that run in production.

• Design data models and end-user querying on Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• Build and maintain pipeline orchestration with Airflow.

• Work with customer and internal teams to understand data needs and design the solutions that meet them.

• Troubleshoot and optimize pipelines and data models until they hold up under real load.

• Write and maintain PySpark and SQL scripts to extract, transform, and load data.

• Document and communicate technical decisions to technical and non-technical audiences — customers sign off on what we ship.

• Track new AWS data technologies and judge their impact on the systems we run.

What are we looking for?

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3+ years of experience working with PySpark and SQL.

• 2+ years of experience building and maintaining data pipelines using Amazon EMR or Amazon Glue.

• 2+ years of experience with data modeling and end-user querying using Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• 1+ years of experience building and maintaining pipeline orchestration using Airflow.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and collaboration skills.

• Ability to work independently and within a team environment.

You are preferred if you have

• AWS Data Analytics Specialty Certification

• Experience with Agile development methodology

How we work?

We run a forward-deployed model. Senior engineers embed with the customer's team, own outcomes from discovery through production, and carry the delivery commitment personally fixed dates, with Mactores absorbing overage cost for delays inside our control. Aedeon absorbs scale; you absorb judgment. That means less of your week goes to inventory spreadsheets and manual validation, and more goes to architecture, data modeling, and cutover strategy. The culture is casual and steers clear of rigid corporate habits. We measure ourselves by what ships.

Compensation

Additional Information

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment:

A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

This is a senior role in our Data Platform Modernization pillar: consolidating and migrating customer data infrastructure on AWS in weeks, not quarters, at meaningfully lower engagement cost than traditional data consulting. Customers come to us after a data program has stalled pipelines nobody trusts, warehouses nobody runs new workloads on, a modernization that produced diagrams instead of production systems.

Aedeon handles automated source discovery, schema mapping, lineage extraction, and parallel-run validation. You own what agents can't: target architecture, data model decisions, pipeline design under real constraints, and the calls that make a cutover safe. You'll build with PySpark and SQL on EMR and Glue, model for Redshift, Snowflake, Athena, and Presto, orchestrate with Airflow and your work will reach production, not a slide deck.

What you will do?

• Build and maintain data pipelines on Amazon EMR or Amazon Glue that run in production.

• Design data models and end-user querying on Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• Build and maintain pipeline orchestration with Airflow.

• Work with customer and internal teams to understand data needs and design the solutions that meet them.

• Troubleshoot and optimize pipelines and data models until they hold up under real load.

• Write and maintain PySpark and SQL scripts to extract, transform, and load data.

• Document and communicate technical decisions to technical and non-technical audiences — customers sign off on what we ship.

• Track new AWS data technologies and judge their impact on the systems we run.

What are we looking for?

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3+ years of experience working with PySpark and SQL.

• 2+ years of experience building and maintaining data pipelines using Amazon EMR or Amazon Glue.

• 2+ years of experience with data modeling and end-user querying using Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• 1+ years of experience building and maintaining pipeline orchestration using Airflow.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and collaboration skills.

• Ability to work independently and within a team environment.

You are preferred if you have

• AWS Data Analytics Specialty Certification

• Experience with Agile development methodology

How we work?

We run a forward-deployed model. Senior engineers embed with the customer's team, own outcomes from discovery through production, and carry the delivery commitment personally fixed dates, with Mactores absorbing overage cost for delays inside our control. Aedeon absorbs scale; you absorb judgment. That means less of your week goes to inventory spreadsheets and manual validation, and more goes to architecture, data modeling, and cutover strategy. The culture is casual and steers clear of rigid corporate habits. We measure ourselves by what ships.

Compensation

Additional Information

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment:

A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

This is a senior role in our Data Platform Modernization pillar: consolidating and migrating customer data infrastructure on AWS in weeks, not quarters, at meaningfully lower engagement cost than traditional data consulting. Customers come to us after a data program has stalled pipelines nobody trusts, warehouses nobody runs new workloads on, a modernization that produced diagrams instead of production systems.

Aedeon handles automated source discovery, schema mapping, lineage extraction, and parallel-run validation. You own what agents can't: target architecture, data model decisions, pipeline design under real constraints, and the calls that make a cutover safe. You'll build with PySpark and SQL on EMR and Glue, model for Redshift, Snowflake, Athena, and Presto, orchestrate with Airflow and your work will reach production, not a slide deck.

What you will do?

• Build and maintain data pipelines on Amazon EMR or Amazon Glue that run in production.

• Design data models and end-user querying on Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• Build and maintain pipeline orchestration with Airflow.

• Work with customer and internal teams to understand data needs and design the solutions that meet them.

• Troubleshoot and optimize pipelines and data models until they hold up under real load.

• Write and maintain PySpark and SQL scripts to extract, transform, and load data.

• Document and communicate technical decisions to technical and non-technical audiences — customers sign off on what we ship.

• Track new AWS data technologies and judge their impact on the systems we run.

What are we looking for?

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3+ years of experience working with PySpark and SQL.

• 2+ years of experience building and maintaining data pipelines using Amazon EMR or Amazon Glue.

• 2+ years of experience with data modeling and end-user querying using Amazon Redshift or Snowflake, Amazon Athena, and Presto.

• 1+ years of experience building and maintaining pipeline orchestration using Airflow.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and collaboration skills.

• Ability to work independently and within a team environment.

You are preferred if you have

• AWS Data Analytics Specialty Certification

• Experience with Agile development methodology

How we work?

We run a forward-deployed model. Senior engineers embed with the customer's team, own outcomes from discovery through production, and carry the delivery commitment personally fixed dates, with Mactores absorbing overage cost for delays inside our control. Aedeon absorbs scale; you absorb judgment. That means less of your week goes to inventory spreadsheets and manual validation, and more goes to architecture, data modeling, and cutover strategy. The culture is casual and steers clear of rigid corporate habits. We measure ourselves by what ships.

Compensation

Additional Information

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment:

A series of evaluations of your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager engages with you in multiple discussions, 30 minutes to an hour each, covering technical skills, hands-on experience, leadership potential, and communication.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

Mactores provides equal opportunities in all employment practices. We don't discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This applies to every part of the employment relationship, recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs.

Note: Please answer as many questions as possible with this application to accelerate the hiring process.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

*Must be licensed in NY or open to obtaining NY credentials!

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.

Are You a Good Fit For Us?
We are currently seeking professional and compassionate Clinical Supervisors to join our growing team. Flexible hours are provided with the need of one weekend day and some evenings. In-person and telehealth sessions are conducted by our clinicians.

Duties and Responsibilities:

• Provide weekly clinical supervision to therapists as assigned, and document supervision sessions in a timely manner

• Complete and maintain NYS licensure paperwork for supervisees as applicable

• Assist with the development and facilitation of clinical training for staff in partnership with the leadership team

• Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary

• Perform ongoing review of high-risk cases and provide clinical solutions as appropriate

• Engage in the Utilization Review process for assigned cases every month

• Respond to clinical crises and other clinical issues brought forward by supervisees

• Help develop and improve clinical policies and procedures on an ongoing basis to support overall success of the program

• Maintain a reduced caseload of therapy clients; complete all required clinical documentation promptly, including comprehensive assessments, treatment plans, and progress notes

Qualifications:

• NYS Independently Licensed Mental Health Provider (PhD, LCSW, LCSW-R, etc.)

• Leadership experience in a mental health clinic setting

• Bilingual in English and Spanish is preferred, but not required

• Previous experience using computerized appointment scheduling systems and/or electronic Medical Record Systems

• Knowledgeable in NYS OMH Outpatient Clinic regulations

• Knowledgeable in HIPAA Regulations

Compensation

This is a fee-for-service role where you are compensated at a base rate per supervisory session.

Additional Information

Working Conditions
This position will be located at either the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600, the Bronx office at 2825 Third Avenue, Suite 402, Bronx, NY 10455, 1299 Portland Ave, Suite 1, Rochester, NY 14621, or remotely. This is a professional work environment where a computer, desk, chair, and office supplies will be essential.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.

Direct Reports
This position has direct reports.

Athena is an Equal Opportunity Employer.

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

*Must be licensed in NY or open to obtaining NY credentials!

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.

Are You a Good Fit For Us?
We are currently seeking professional and compassionate Clinical Supervisors to join our growing team. Flexible hours are provided with the need of one weekend day and some evenings. In-person and telehealth sessions are conducted by our clinicians.

Duties and Responsibilities:

• Provide weekly clinical supervision to therapists as assigned, and document supervision sessions in a timely manner

• Complete and maintain NYS licensure paperwork for supervisees as applicable

• Assist with the development and facilitation of clinical training for staff in partnership with the leadership team

• Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary

• Perform ongoing review of high-risk cases and provide clinical solutions as appropriate

• Engage in the Utilization Review process for assigned cases every month

• Respond to clinical crises and other clinical issues brought forward by supervisees

• Help develop and improve clinical policies and procedures on an ongoing basis to support overall success of the program

• Maintain a reduced caseload of therapy clients; complete all required clinical documentation promptly, including comprehensive assessments, treatment plans, and progress notes

Qualifications:

• NYS Independently Licensed Mental Health Provider (PhD, LCSW, LCSW-R, etc.)

• Leadership experience in a mental health clinic setting

• Bilingual in English and Spanish is preferred, but not required

• Previous experience using computerized appointment scheduling systems and/or electronic Medical Record Systems

• Knowledgeable in NYS OMH Outpatient Clinic regulations

• Knowledgeable in HIPAA Regulations

Compensation

This is a fee-for-service role where you are compensated at a base rate per supervisory session.

Additional Information

Working Conditions
This position will be located at either the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600, the Bronx office at 2825 Third Avenue, Suite 402, Bronx, NY 10455, 1299 Portland Ave, Suite 1, Rochester, NY 14621, or remotely. This is a professional work environment where a computer, desk, chair, and office supplies will be essential.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.

Direct Reports
This position has direct reports.

Athena is an Equal Opportunity Employer.

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

*Must be licensed in NY or open to obtaining NY credentials!

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.

Are You a Good Fit For Us?
We are currently seeking professional and compassionate Clinical Supervisors to join our growing team. Flexible hours are provided with the need of one weekend day and some evenings. In-person and telehealth sessions are conducted by our clinicians.

Duties and Responsibilities:

• Provide weekly clinical supervision to therapists as assigned, and document supervision sessions in a timely manner

• Complete and maintain NYS licensure paperwork for supervisees as applicable

• Assist with the development and facilitation of clinical training for staff in partnership with the leadership team

• Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary

• Perform ongoing review of high-risk cases and provide clinical solutions as appropriate

• Engage in the Utilization Review process for assigned cases every month

• Respond to clinical crises and other clinical issues brought forward by supervisees

• Help develop and improve clinical policies and procedures on an ongoing basis to support overall success of the program

• Maintain a reduced caseload of therapy clients; complete all required clinical documentation promptly, including comprehensive assessments, treatment plans, and progress notes

Qualifications:

• NYS Independently Licensed Mental Health Provider (PhD, LCSW, LCSW-R, etc.)

• Leadership experience in a mental health clinic setting

• Bilingual in English and Spanish is preferred, but not required

• Previous experience using computerized appointment scheduling systems and/or electronic Medical Record Systems

• Knowledgeable in NYS OMH Outpatient Clinic regulations

• Knowledgeable in HIPAA Regulations

Compensation

This is a fee-for-service role where you are compensated at a base rate per supervisory session.

Additional Information

Working Conditions
This position will be located at either the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600, the Bronx office at 2825 Third Avenue, Suite 402, Bronx, NY 10455, 1299 Portland Ave, Suite 1, Rochester, NY 14621, or remotely. This is a professional work environment where a computer, desk, chair, and office supplies will be essential.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.

Direct Reports
This position has direct reports.

Athena is an Equal Opportunity Employer.

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

*Must be licensed in NY or open to obtaining NY credentials!

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.

Are You a Good Fit For Us?
We are currently seeking professional and compassionate Clinical Supervisors to join our growing team. Flexible hours are provided with the need of one weekend day and some evenings. In-person and telehealth sessions are conducted by our clinicians.

Duties and Responsibilities:

• Provide weekly clinical supervision to therapists as assigned, and document supervision sessions in a timely manner

• Complete and maintain NYS licensure paperwork for supervisees as applicable

• Assist with the development and facilitation of clinical training for staff in partnership with the leadership team

• Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary

• Perform ongoing review of high-risk cases and provide clinical solutions as appropriate

• Engage in the Utilization Review process for assigned cases every month

• Respond to clinical crises and other clinical issues brought forward by supervisees

• Help develop and improve clinical policies and procedures on an ongoing basis to support overall success of the program

• Maintain a reduced caseload of therapy clients; complete all required clinical documentation promptly, including comprehensive assessments, treatment plans, and progress notes

Qualifications:

• NYS Independently Licensed Mental Health Provider (PhD, LCSW, LCSW-R, etc.)

• Leadership experience in a mental health clinic setting

• Bilingual in English and Spanish is preferred, but not required

• Previous experience using computerized appointment scheduling systems and/or electronic Medical Record Systems

• Knowledgeable in NYS OMH Outpatient Clinic regulations

• Knowledgeable in HIPAA Regulations

Compensation

This is a fee-for-service role where you are compensated at a base rate per supervisory session.

Additional Information

Working Conditions
This position will be located at either the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600, the Bronx office at 2825 Third Avenue, Suite 402, Bronx, NY 10455, 1299 Portland Ave, Suite 1, Rochester, NY 14621, or remotely. This is a professional work environment where a computer, desk, chair, and office supplies will be essential.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.

Direct Reports
This position has direct reports.

Athena is an Equal Opportunity Employer.

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.

What is Kalshi?

Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.

We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.

•
Our vision: well… build the largest financial market on the planet.

•
Our mission: bring more truth to the world through the power of markets.

Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.

Role Roadmap

You have one goal: grow healthcare and medicine on Kalshi. Founder energy, whatever it takes, fast. Be smart, be creative, think outside the box, tap into the community. Above all, help build a great product.

You own healthcare holistically: markets, liquidity, growth, paid, all of it.

What You'll Do

•
Market Coverage: Get every healthcare and medicine market that should exist onto Kalshi. FDA approval decisions, drug trial readouts (Phase 1/2/3 results), PDUFA dates, ASCO/AACR/major conference data drops, biotech binary events, pandemic and public health milestones, whatever the community is already arguing about, we should have a market on it.

•
Growth, organic: This is your main job. Get in front of BioPharma Twitter/FinTwit biotech accounts, r/biotech, r/stocks biotech threads, clinical trial trackers, the FDA-decision-day crowd, the biotech Substack and newsletter writers.

•
Growth, paid: Ideate on and help build static and video assets to run on paid social (IG, TikTok, X, Reddit).

•
Growth, affiliates: Recruit the biotech YouTubers, FinTwit/BioTwit accounts, and healthcare newsletter writers people who care about drug development and healthcare policy already trust.

Who You Are

•
Deeply obsessed with healthcare, medicine, and drug development

•
Relentless

Our Culture

Meritocracy is at our core, and we value people who take ownership and figure (usually hard) things out. We dream big. We love our craft deeply and are proud of what we put out in the world. We are committed to our vision of building something big… but also useful: a product that brings more truth through the power of markets.

Kalshians are Kalshi’s most important asset: we pick Kalshians carefully, so we trust them fully on day 1.

Commitment to Equal Opportunity

Kalshi is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our mission and values, we’d love to hear from you.

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role
The Senior Analyst, Customer Success Operations is a critical role within our Revenue Operations team, bringing broad Customer Success and Account Management knowledge to support our most complex projects. You'll serve as a cross-functional problem solver and connective layer across Customer Success Operations, making sure our programs and strategic work reflect real, on-the-ground context. This role is perfect for someone who thrives in ambiguity, enjoys being a go-to resource across functions, and wants a direct hand in how we execute our roadmap.
About the Team
The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.
What You'll Do

•
Domain Expertise: Bring working knowledge of customer success and account management into Customer Success Operations. Nice to have exposure to pre-sales and application specialist functions.

•
CS Metrics & Reporting: Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage and engagement KPIs, translating trends into insight CS leadership can act on and run the QA checks that catch issues before they reach leadership.

•
Cross-Functional Deployment Support: Partner with cross-functional teams, including account managers, customer success managers, pre-sales, and application specialists when needed, on large and complex projects.

•
Strategic Project Execution: Support the Senior Manager, Customer Success Operations on program delivery across our customer base, including account level context that requires broad cross-functional fluency.

•
Cross-Functional Partnership: Build working relationships with pre-sales, application specialists, and CS leadership stakeholders to represent CS Operations needs and surface early signals.

•
Project Support: Contribute to broader strategic project delivery, including CS Platform and Usage Based Pricing, as capacity allows.

•
Be the go to person for cross-functional and customer facing context within Customer Success Operations.

Who You Are

•
3 to 5 years of customer ops experience, ideally at a high-growth B2B SaaS or AI company.

•
Prior exposure to customer success.

•
Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs such as MAU and DAU.

•
Comfortable working in Salesforce, Gainsight, and forecasting tools such as Clari or Gong.

•
Comfortable working in ambiguity and solving open-ended problems with a proactive mindset.

•
Strong communication skills with the ability to influence and build trust with cross-functional teams.

•
Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines.

•
Bonus: experience with SQL, or a data warehouse tool such as Snowflake or BigQuery, and familiarity with a BI platform such as Tableau.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range
$99,000—$110,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role
The Senior Analyst, Customer Success Operations is a critical role within our Revenue Operations team, bringing broad Customer Success and Account Management knowledge to support our most complex projects. You'll serve as a cross-functional problem solver and connective layer across Customer Success Operations, making sure our programs and strategic work reflect real, on-the-ground context. This role is perfect for someone who thrives in ambiguity, enjoys being a go-to resource across functions, and wants a direct hand in how we execute our roadmap.
About the Team
The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.
What You'll Do

•
Domain Expertise: Bring working knowledge of customer success and account management into Customer Success Operations. Nice to have exposure to pre-sales and application specialist functions.

•
CS Metrics & Reporting: Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage and engagement KPIs, translating trends into insight CS leadership can act on and run the QA checks that catch issues before they reach leadership.

•
Cross-Functional Deployment Support: Partner with cross-functional teams, including account managers, customer success managers, pre-sales, and application specialists when needed, on large and complex projects.

•
Strategic Project Execution: Support the Senior Manager, Customer Success Operations on program delivery across our customer base, including account level context that requires broad cross-functional fluency.

•
Cross-Functional Partnership: Build working relationships with pre-sales, application specialists, and CS leadership stakeholders to represent CS Operations needs and surface early signals.

•
Project Support: Contribute to broader strategic project delivery, including CS Platform and Usage Based Pricing, as capacity allows.

•
Be the go to person for cross-functional and customer facing context within Customer Success Operations.

Who You Are

•
3 to 5 years of customer ops experience, ideally at a high-growth B2B SaaS or AI company.

•
Prior exposure to customer success.

•
Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs such as MAU and DAU.

•
Comfortable working in Salesforce, Gainsight, and forecasting tools such as Clari or Gong.

•
Comfortable working in ambiguity and solving open-ended problems with a proactive mindset.

•
Strong communication skills with the ability to influence and build trust with cross-functional teams.

•
Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines.

•
Bonus: experience with SQL, or a data warehouse tool such as Snowflake or BigQuery, and familiarity with a BI platform such as Tableau.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range
$99,000—$110,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role
The Senior Analyst, Customer Success Operations is a critical role within our Revenue Operations team, bringing broad Customer Success and Account Management knowledge to support our most complex projects. You'll serve as a cross-functional problem solver and connective layer across Customer Success Operations, making sure our programs and strategic work reflect real, on-the-ground context. This role is perfect for someone who thrives in ambiguity, enjoys being a go-to resource across functions, and wants a direct hand in how we execute our roadmap.
About the Team
The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.
What You'll Do

•
Domain Expertise: Bring working knowledge of customer success and account management into Customer Success Operations. Nice to have exposure to pre-sales and application specialist functions.

•
CS Metrics & Reporting: Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage and engagement KPIs, translating trends into insight CS leadership can act on and run the QA checks that catch issues before they reach leadership.

•
Cross-Functional Deployment Support: Partner with cross-functional teams, including account managers, customer success managers, pre-sales, and application specialists when needed, on large and complex projects.

•
Strategic Project Execution: Support the Senior Manager, Customer Success Operations on program delivery across our customer base, including account level context that requires broad cross-functional fluency.

•
Cross-Functional Partnership: Build working relationships with pre-sales, application specialists, and CS leadership stakeholders to represent CS Operations needs and surface early signals.

•
Project Support: Contribute to broader strategic project delivery, including CS Platform and Usage Based Pricing, as capacity allows.

•
Be the go to person for cross-functional and customer facing context within Customer Success Operations.

Who You Are

•
3 to 5 years of customer ops experience, ideally at a high-growth B2B SaaS or AI company.

•
Prior exposure to customer success.

•
Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs such as MAU and DAU.

•
Comfortable working in Salesforce, Gainsight, and forecasting tools such as Clari or Gong.

•
Comfortable working in ambiguity and solving open-ended problems with a proactive mindset.

•
Strong communication skills with the ability to influence and build trust with cross-functional teams.

•
Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines.

•
Bonus: experience with SQL, or a data warehouse tool such as Snowflake or BigQuery, and familiarity with a BI platform such as Tableau.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range
$99,000—$110,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Who We Are

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on Mac, Windows, iOS, and Android, our search engine, and the latest — Privacy Pro. Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place!

Your Team and Role

As a Director, Paid Marketing, working on the Marketing & Communications team, you’ll be a strategic leader responsible for building and scaling a profitable paid subscriber acquisition program and related projects. Partnering closely with marketing, product, design, user insights, data science and finance teams, you will own KPI development, campaign strategy, budget and resource allocation, and performance measurement.

You'll lead strategic roadmapping, prioritize high-impact projects, resource cross-functional teams, and ensure marketing performance is measured with a high degree of confidence. The right person is excited to prove that paid marketing growth and privacy-respecting advertising practices aren’t at odds — they’re our edge. You know how to use aggregate measurement, experimentation, and strong judgment rather than user-level targeting and tracking.

Example projects include:

•
Leading the development of and alignment around a break-even model that defines a profitable CPA

•
Planning integrated campaigns and securing buy-in to drive profitable paid subscriber growth

•
Designing and executing rapid testing cycles to identify and scale successful tactics

About You

•
10+ years of professional experience, including 4+ years in a senior leadership role driving profitable app subscription growth (ideally 1M+ subscribers).

•
Deep strategic expertise with a strong hands-on understanding of marketing channels (e.g., app store ads, paid social, mobile app networks), integrated campaign planning and execution, performance measurement, audience alignment, and creative best practices.

•
Proven track record of launching paid app subscription acquisition programs from the ground up, including setting cost-per-subscription targets, developing media plans, establishing measurement frameworks, and shaping creative and messaging.

•
Experience working at a consumer-facing tech company with a meaningful US user base (ideally 10M+ MAUs) and multiple products.

•
Skill in developing others, not just directing them, with demonstrated improvements in collaboration, expertise, productivity, and business impact.

•
Ability to apply first-principles thinking to break down ambiguous growth opportunities, challenge assumptions, identify the key drivers, and turn them into focused, achievable initiatives.

•
Comfort working in resource-constrained orgs where opportunity cost and impact are key drivers for prioritization and resource allocation.

•
High capability in analytics and measurement, including app economics (payback, LTV), incrementality/lift testing, modeling, and data analysis.

•
Excellent communication skills — you can clearly articulate recommendations and rationale, verbally and in writing, at all organizational levels.

•
Willingness to use AI and build effective workflows, accelerating work through AI agents.

Compensation

$243,800 USD annually and stock options. Compensation is identical within professional levels, regardless of geographic location or team. Compensation for each professional level is transparent across the organization.

Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.

Our Team Member Support Guide explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.

Hiring Process

Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire.

Diversity, Equity and Inclusion

DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.

Please note that:

•
You’ll be required to attend meetings on camera via video conferencing

•
Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.

•
While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.

•
A successful candidate must pass a background check as a condition of joining the team.

•
By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

Disclosure Statement: Use of AI in Hiring Process

As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.

Key Principles:

•
Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy. We ensure that your personal information is protected and used solely for recruitment purposes.

•
Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.

•
Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.

By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Business Systems Analyst, you own the platforms our Brands and Retailers services organizations runs on: Gainsight, Salesforce, and Pendo, with room to absorb adjacent tools as we add them. You are the single technical owner who holds the cross-tool context: how a Salesforce field feeds a Gainsight health score that drives a Pendo-guided workflow. In this role, you keep these systems healthy and coherent, accelerate the AI initiatives that depend on them, and enable Client Success, Support, Onboarding, Professional Services, Managed Services, and the broader services organization to get more value from the tools we already have.

All team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, and compliance.



Responsibilities

Salesforce

• Administer Salesforce for Services in the Brands and Retailers Business Units organization, including configuration, automation, permissions, and deployments.

• Partner with the central Salesforce and IT teams to coordinate releases and enterprise platform changes.

• Configure AI capabilities, including Agentforce, AI case summaries, case classification, and response drafting.

• Translate business requirements into scalable platform solutions.

Gainsight

• Administer Gainsight, including health scoring, automation, programs, dashboards, and reporting.

• Maintain Salesforce-Gainsight integrations, monitoring APIs, data synchronization, and platform performance.

• Administer Staircase AI integration and ensure customer health data remains accurate and actionable.

• Build scalable automations and maintain sustainable platform configuration aligned with the established roadmap.

Pendo

• Administer Pendo, including configuration, guides, permissions, and feature enablement.

• Analyze adoption data and provide recommendations that improve product adoption and operational effectiveness.

• Enable self-service capabilities while maximizing platform utilization.

Cross-Platform Administration & Optimization

• Maintain reliable integrations and data consistency across Salesforce, Gainsight, Pendo, Staircase AI, and other supported platforms.

• Troubleshoot system, integration, and data quality issues while minimizing operational disruption.

• Support Services teams by balancing platform requests through established prioritization processes.

• Assume ownership of additional Services technologies as the technology portfolio evolves.

• Identify opportunities to improve efficiency through AI, automation, and repeatable processes.

• Maintain current platform certifications and stay informed on emerging capabilities across supported technologies.

• Collaborate closely with peers across the Brands and Retailers services organizations to ensure platform optimization.

Qualifications

Minimum Qualifications

• 2+ years of experience administering Salesforce and Gainsight.

• Experience configuring enterprise applications, automation, permissions, integrations, and data management.

• Experience supporting APIs, data synchronization, and cross-platform system dependencies.

• Ability to translate business requirements into scalable technical solutions.

• Strong analytical and problem-solving skills with the ability to diagnose and resolve technical and data quality issues.

• Ability to manage competing priorities while supporting multiple stakeholder groups.

• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity through documentation, communication, data analysis, automation, or workflow optimization.

• Proficiency with Microsoft Office, including Excel.

Preferred Qualifications

• Bachelor's degree.

• 4+ years of enterprise systems administration experience.

• Administrator certification in Salesforce, Gainsight, Pendo, or comparable platforms.

• Experience with Salesforce-Gainsight integrations, customer health scoring, and Journey Orchestrator (Programs).

• Experience implementing Salesforce AI capabilities (e.g., Agentforce or Einstein) or comparable AI technologies.

• Experience supporting Client Success, Support, Onboarding, or Services Operations in a SaaS or commerce technology environment.

• Strong communication, organization, and process improvement skills.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.

• Connect with passionate professionals who will help support your goals.

• Participate in an inclusive, welcoming work atmosphere.

• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.

• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $65,000-$117,000 per year.

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1

• A 6% 401(k) match

• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days

• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave

• Accident, critical illness, and hospital indemnity insurance

• Pet insurance

• Legal assistance and identity theft insurance plans

• Life insurance 2x salary

• Access to the Calm app and the Employee Assistance Program

• $65/month Remote work stipend for internet

• Culture and team-building activities

• Tuition assistance

• Career development opportunities

• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.